Compare Lenovo vs Sangfor

Lenovo

Based on 94 reviews.

Sangfor

Based on 88 reviews.

Latest Research

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

July 2025

Sangfor HCI - Hyper Converged Infrastructure vs. Lenovo ThinkAgile HX Series

Updated: July 2025

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

July 2025

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: July 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Popular Solutions

Lenovo ThinkSystem Rack Servers

4 reviews

Lenovo ThinkSystem DM Series

4 reviews

Lenovo ThinkSystem DE Series

2 reviews

Sangfor NGAF

17 reviews

Sangfor HCI - Hyper Converged Infrastructure

10 reviews

Sangfor Endpoint Secure

11 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
MohammadJundiah
Solutions Architect at Logicom Sales Inc
I use it to back up my infrastructure when it comes to SQL, when comes to databases in general, because it's deployed...
Read full review of Lenovo TS Series »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 5

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
The main use case is usually related to security. It deals with attacks that come day-to-day such as zero-day attacks...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
Mark Richmond
Chief Technology Officer at Next Level Communications
The support from Lenovo is reliable.
Read full review of Lenovo ThinkSystem DM Series »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
The support Lenovo ThinkAgile HX Series provides is superb.
Read full review of Lenovo ThinkAgile HX Series »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Paddy Field
It consultant at a tech services company
Their support is fine. It's good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
I am very satisfied with their support.
Read full review of Lenovo ThinkSystem Rack Servers »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
David Pope
Solutions Developer at Next Dimension Inc.
When we had to use them, the technical support was very good. If I had to rate them I would give them an...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Support Engineer-Enterprise System at a tech services company
OK.
Read full review of Lenovo Blade Servers [EOL] »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »

Review 1 of 30

Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
FarisKhan
Enterprise System Engineer at Innolytix Pakistan Pvt Ltd
I can vouch for the local support team. They are more than competitive in the market. They are always available for...
Read full review of Sangfor NGAF »
Ghulam Murtaza
Network Engineer at Cyber Advance Solutions
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
Shiraz Ali
Networking Solutions Specialist at GBM
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Hamid Hussain
Solution Architect at Megaplus
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
My recent experience with their support was wonderful. I had an error come up on my Google Chromecast device, where...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
KhurshidAhmed
Senior Manager IT at Ghandha Automobile Limited
The services from the solution's technical support have not been as satisfying as my company expected. I rate the...
Read full review of Sangfor NGAF »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
Chan Beng Yong
System Engineer at Sarawak Information Systems Sdn. Bhd.
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Presales Specialist at a tech services company
I rate the technical support a seven out of ten.
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »
reviewer893653
Technical Sales Manager at a tech services company
In Asia, technical support is good but it is very weak in our region. When you are looking for information from...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »
TSWong
Distributor at Panda Security
Sangfor HCI's technical support is good enough for an enterprise solution. Most of the time, they're able to resolve...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
KennethLim
Owner at InternetWorld Solutions Sdn Bhd
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

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