Compare Lenovo vs Sangfor

Lenovo

Based on 95 reviews.

Sangfor

Based on 88 reviews.

Latest Research

Buyer's Guide

Lenovo ThinkAgile VX Series vs. Sangfor HCI - Hyper Converged Infrastructure

September 2026

Sangfor HCI - Hyper Converged Infrastructure vs. Lenovo ThinkAgile VX Series

Updated: September 2026

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

September 2026

Sangfor HCI - Hyper Converged Infrastructure vs. Lenovo ThinkAgile HX Series

Updated: September 2026

Buyer's Guide

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

September 2026

Lenovo ThinkAgile HX Series vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: September 2026

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Popular Solutions

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DE Series

2 reviews

Lenovo ThinkSystem DM Series

3 reviews

Sangfor NGAF

3 reviews

Sangfor HCI - Hyper Converged Infrastructure

2 reviews

Sangfor Endpoint Secure

2 reviews

Top Industries

Comms Service Provider

10%

Computer Software Company

Outsourcing Company

Manufacturing Company

Comms Service Provider

12%

Financial Services Firm

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
If my company's clients need servers, like Lenovo Edge Servers, we provide them with such servers. My company...
Read full review of Lenovo Edge Servers »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
My main use case for Lenovo ThinkSystem DE Series is storage for our infrastructure and replica with another data...
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »

Review 1 of 5

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at Connect Logistics
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at REDtone Digital Services
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Alejandro Rivas Detomasi
Project Manager | Service Delivery Coordinator at kyndryl
Customer Service: Exelent Technical Support: Technical support is excellent.
Read full review of Lenovo Blade Servers [EOL] »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Mark Richmond
Chief Technology Officer at Next Level Communications
The support from Lenovo is reliable.
Read full review of Lenovo ThinkSystem DM Series »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Mohammad Jundiah
Solutions Architect at Qatar Datamation Systems

Read full review of Lenovo TS Series »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
I am very satisfied with their support.
Read full review of Lenovo ThinkSystem Rack Servers »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
The customer support for Lenovo ThinkSystem DE Series is very good. I would rate the customer support a perfect 10.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Arnulfo Caraig
Information Technology Officer II at Provincial Government of Cavite
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
David Pope
Solutions Developer at Next Dimension Inc.
When we had to use them, the technical support was very good. If I had to rate them I would give them an...
Read full review of Lenovo ThinkSystem DE Series »
Raoul Niesten
IT/OT Project Manager and IT/OT Architect at a energy/utilities company
We have another party that handles our tech support issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Peter Muchiri
System Engineer at TBM
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Jure Vehar
Co-founder at Compedu
I have not encountered any issues with Lenovo support. Their service has been satisfactory, and I have not needed to...
Read full review of Lenovo ThinkSystem DE Series »
Farrokh Farrokh
CEO at a tech vendor
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't...
Read full review of Lenovo ThinkSystem Rack Servers »
Markus Waldmann
Lecturer at HSLU
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Technical Department at a construction company
The technical support is very good from Lenovo.
Read full review of Lenovo ThinkSystem Rack Servers »

Review 1 of 30

Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Faisal_Zia
Team Lead of Senior Directors at Net-International
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AmmarHaidar
Network Administrator at AI Processings
We get good support from customer service.
Read full review of Sangfor NGAF »
Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Their technical support is great, and I rate them a ten out of ten
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
Technical support could be improved, and I rate them a seven. The support team has fewer cybersecurity resources...
Read full review of Sangfor Cyber Command »
Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The solution’s technical support is very good.
Read full review of Sangfor SSL VPN »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »
KennethLim
Owner at InternetWorld Solutions Sdn Bhd
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Senior Presales Consultant at Megaplus
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at GC University Lahore
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Anonymous User
Junior Solutions Engineer at a tech services company
It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
reviewer893653
Technical Sales Manager at a tech services company
In Asia, technical support is good but it is very weak in our region. When you are looking for information from...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

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