Compare Intuit vs Twilio

Intuit

Based on 54 reviews.

Twilio

Based on 25 reviews.

Latest Research

Buyer's Guide

MailChimp vs. SendGrid

December 2025

SendGrid vs. MailChimp

Updated: December 2025

Buyer's Guide

Mandrill vs. SendGrid

December 2025

SendGrid vs. Mandrill

Updated: December 2025

Buyer's Guide

MailChimp vs. SendGrid

December 2025

MailChimp vs. SendGrid

Updated: December 2025

Sample Customers

MailChimp

The Atlantic, WNYC, Sierra Nevada, New York Times

Mandrill

SoundCloud, Envato, Trello

SendGrid

ScoutMob

Popular Solutions

0 reviews

4 reviews

0 reviews

8 reviews

5 reviews

1 reviews

Top Industries

Computer Software Company

10%

Outsourcing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Performing Arts

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director

Read full review of Mandrill »

Review 1 of 1

Niranjan Sharma
Software Developer at a healthcare company
My main use case for SendGrid is to inform users about what is happening with their profile or if they are booking...
Read full review of SendGrid »
VikasAgarwal
Founder & CTO at a tech consulting company
We don't have a partnership, but we're a consulting organization. We've proposed Segment as a solution to a few of...
Read full review of Segment »
Megha Shyam K
Head Of Data Engineering at a healthcare company
We have our systems in various clouds. One of them is Google Cloud. We use Twilio for voice support. We also use...
Read full review of Twilio »

Review 1 of 3

Customer Service

MichaelFox
Sage Intacct Implementation Specialist at a financial services firm
If you want to talk to someone or a QuickBooks expert and actually get some meaningful information, you have to...
Read full review of QuickBooks »
Isha Shah
Finance Associate at a consultancy
I have not escalated any questions to customer service or technical support teams regarding QuickBooks.
Read full review of QuickBooks »
Ashfaq Muhammad
Remote Bookkeeper / Accountant at a non-tech company
It provides effective customer support. I would rate it seven out of ten.
Read full review of QuickBooks »
Sushil Bhau
Technical Lead at a tech vendor
We are not authorized to reach out directly to Intuit regarding QuickBooks. We have a separate partner team in our...
Read full review of QuickBooks »
Anonymous User
Emarketing Specialist at a printing company
Customer Service: Customer service of this product is excellent. Technical Support: Tech support is great and they...
Read full review of MailChimp »
Anonymous User
Purchasing Analyst
Very good support, though they are hard to understand sometimes. They all work in India/Pakistan and it is in the...
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Anonymous User
Marketing Coordinator at a tech services company
I haven´t been in touch with MailChimp, and I haven´t had the need.
Read full review of MailChimp »
Anonymous User
Technology Adviser at a manufacturing company
Not timely, but somewhat effective when on paid plans.
Read full review of MailChimp »
LisaSwan
President
Intuit has some phone and email customer support, but it relies on its online community support center for asking and...
Read full review of QuickBooks »
Anonymous User
Digital Marketing Practice Lead at a media company
Technical support is fantastic.
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Anonymous User
Senior Business Analyst at a financial services firm
It's very good.
Read full review of Mandrill »
Anonymous User
Co-founder, Web developer at a media company
Customer Service: 10/10. Technical Support: 10/10.
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Anonymous User
Senior Account Officer at a outsourcing company
I have not communicated with QuickBooks technical support as of now.
Read full review of QuickBooks »
Anonymous User
VP Finance and Business Intelligence at a tech services company
I found it a bit tough to get in touch with technical support.
Read full review of QuickBooks »
Anonymous User
Managing Member at a consultancy
Customer Service: No phone, but chat person was good, prompt and intelligent. Technical Support: Same as above.
Read full review of MailChimp »
Anonymous User
Sr. Business Analyst at a marketing services firm
Customer Service: 9/10. Technical Support: 10/10.
Read full review of MailChimp »
Anonymous User
Executive Director at a non-profit
The chat room support is very responsive.
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Anonymous User
Secretary at a transportation company
Customer Service: Emails are answered timely and follow-up is always good. They have a great site and a blog where...
Read full review of MailChimp »
Anonymous User
Owner & Chief Marketing Officer
Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate....
Read full review of MailChimp »
Anonymous User
Adjunct Professor at a marketing services firm
Customer Service: Excellent. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
VP of Marketing at a computer software company
Customer Service: I can't recall ever having to contact customer service in my 9+ years. The online guides and forums...
Read full review of MailChimp »
Moses Wambugu
GUIDER at a tech services company
Slow when it comes to solving problems.
Read full review of QuickBooks »
Anonymous User
Managing Partner at a tech services company
I have not used their support.
Read full review of QuickBooks »
Anonymous User
Web Development Consultant at a tech consulting company
Customer Service: Probably one of the best in the industry, even if the client is just a small business and only...
Read full review of MailChimp »
Anonymous User
Director
It was technical support I was in need of when I contacted them. Due to the nature of the product I suspect customer...
Read full review of Mandrill »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at a consultancy
Technical support for this solution is very easy to contact. They have chat, email, phone, and remote services...
Read full review of QuickBooks »
Anonymous User
Project Manager at a tech services company
We have not made use of technical support.
Read full review of MailChimp »
Anonymous User
Owner
Customer Service: Very good. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Blog Manager at a tech company
Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version...
Read full review of MailChimp »
Liz Hardwick
Partner/Owner, Trainer and Speaker
Customer Service: The customer service that I've interacted with has been clear and quick to respond. There are also...
Read full review of MailChimp »

Review 1 of 30

Niranjan Sharma
Software Developer at a healthcare company
The customer support for SendGrid is good. I did not face any issue contacting customer support.
Read full review of SendGrid »
Christopher Justice
Vice President of Operations at a tech services company
Technical support has been helpful and responsive.
Read full review of SendGrid »
Gustavo Mejía
Technical Lead at a tech services company
Customer service needs improvement in response time. It is not bad, however, there is room for improvement.
Read full review of Twilio »
Dipak Raghuwansi
Director Of Engineering at a tech services company
I'd rate the technical support for SendGrid as seven out of ten because it's not chat support, so you have to wait...
Read full review of SendGrid »
Megha Shyam K
Head Of Data Engineering at a healthcare company
I rate the support’s responses an eight out of ten. However, there was no resolution.
Read full review of Twilio »
Sufyan Aslam
Senior Full Stack Developer at a tech services company
I had to contact support one or two times, and whenever I've reached out, they have been helpful and responsive. A...
Read full review of SendGrid »
Uddeshya Kumar
Product Owner at a tech vendor
We never had contact with the solution's support team, as the documentation was enough to resolve any issues.
Read full review of SendGrid »
John Abelardo Manangan II
Senior Web Developer at a retailer
The solution has excellent technical support and I always contact them whenever I need to implement something that...
Read full review of SendGrid »
LuisYndigoyen
Senior Product Manager at a tech vendor
We haven't used support much. We used them a little three years ago, and it was okay. When we set up our...
Read full review of SendGrid »
Faisal Ejaz
Senior Software Engineer at a tech services company
The customer support for SendGrid is better.
Read full review of SendGrid »
Rastu Singh
Technical Consultant - Email Deliverability at a computer software company
Technical support has been helpful and responsive. Sometimes there are some gaps, so we have to wait for a longer...
Read full review of SendGrid »
Nabeel Hassan
Professional Freelancer at a non-tech company
I've contacted Twilio's technical support when there was an issue. They responded promptly, and I believe Twilio's...
Read full review of Twilio »
AliAli12
Research Associate at a consultancy
I do not currently engage with customer support; I typically obtain information and help from the content already...
Read full review of SendGrid »
Anonymous User
Senior Engineer- Technology Services
Customer Service: 4/5. Technical Support: 3/5.
Read full review of SendGrid »
Anonymous User
Chief Operations Officer at a tech vendor
The customer support is good. I would rate the customer support an eight on a scale of one to 10.
Read full review of Twilio »
Pramod Kumar
Senior Software Engineer at a recruiting/HR firm
Customer support is also nice.
Read full review of SendGrid »
Juan Ignacio Michelotti
Developer at a media company
Honestly, we have not had to contact technical support yet, so I don't really know.
Read full review of SendGrid »
Anonymous User
CTO at a financial services firm
I've never had to contact Twilio support.
Read full review of Twilio »
Anonymous User
Technical architect leader at a tech vendor
As of now, I have not interacted with customer support as there has not been a need.
Read full review of SendGrid »
Anonymous User
Chief Technology Officer at a transportation company
The only issue where we needed troubleshooting was the login issue for people in Nigeria, and the SendGrid team...
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Review 1 of 20

Technical Support

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