Compare INFINIDAT vs Veritas

INFINIDAT

Based on 3 reviews.

Veritas

Based on 340 reviews.

Sample Customers

INFINIDAT Neutrix Cloud

Distribyte Remedy

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

INFINIDAT InfiniBox

0 reviews

INFINIDAT InfiniGuard

0 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Construction Company

13%

Comms Service Provider

12%

Outsourcing Company

Financial Services Firm

Outsourcing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider

Read full review of INFINIDAT InfiniBox »

Review 1 of 2

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
We need to wait until the other support center is open. We have to stay outside the working hours to get a support.
Read full review of Veritas NetBackup »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
SunilGupta1
Director at F1 INFOTECH
Their support is good.
Read full review of Veritas Backup Exec »
Ahmed Handal
Oracle Technology Manager at MOPCO
I contacted their support once, and the process was slow, which discouraged further contact. I rate the support five...
Read full review of Veritas NetBackup Appliance »
Rastislav Maniak
Partial Owner at Storage One
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Zuhair Hasan
Manager, Information Technology Security at Nesma
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Technical Services Manager at a tech services company
Technical support is pretty good. They are available 24/7.
Read full review of Veritas Backup Exec »
MuhammadIbtehaj
Enterprise Solutions Architect at 0
The customer service and support from Veritas have been excellent. They provide prompt responses and effective...
Read full review of Veritas Backup Exec »
Mac Wang
Project Manager at Realnux
Technical support is not convenient in China these days because of the virus. It may be because the engineers from...
Read full review of Veritas NetBackup »
Anonymous User
Sr Solutions Architect at a computer software company
I'd give the technical support team a B to a B+. They've always been good.
Read full review of Veritas NetBackup »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
Read full review of Veritas NetBackup »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »
AbhishekKumar2
IT Team Leader at a financial services firm
With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in...
Read full review of Veritas NetBackup »
David Reder
Network Administrator
I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get...
Read full review of Veritas Backup Exec »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Mir-Ali
Infrastructure Manager - Oracle SCM at a financial services firm
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your...
Read full review of Veritas NetBackup »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
SysA560465
Systems Analyst at a comms service provider
Their support is pretty good.
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
Anonymous User
Systems Architect at a paper AND forest products
If we have any issues, we contact technical support in Russia. They provide us with a resolution. We are very...
Read full review of Veritas NetBackup »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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