Compare IgniteTech vs McAfee

IgniteTech

Based on 10 reviews.

McAfee

Based on 142 reviews.

Sample Customers

Popular Solutions

Infobright DB

0 reviews

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Top Industries

Construction Company

26%

Comms Service Provider

14%

Manufacturing Company

12%

Financial Services Firm

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

Customer Service

Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
Read full review of Infobright DB »
Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
Read full review of Infobright DB »
Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
Read full review of Infobright DB »
Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
Read full review of Infobright DB »
Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
Read full review of Infobright DB »
Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
Read full review of Infobright DB »
Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
Read full review of Infobright DB »

Review 1 of 7

RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Victor Akidiva
CEO at Semper Systemis Ltd
There are instances where McAfee interferes with business applications. So, in those cases, we require an...
Read full review of McAfee Complete Data Protection »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Irshad Kazi
Lead Technical Consultant at ITC Infotech
I would rate tech support a five out of ten. When our company is in the process of resolving patching issues, and on...
Read full review of McAfee Complete Data Protection »
Erika Valiente
Product Manager at Ran Security
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection [EOL] »
MuhammadKhan1
Associate Manager IT at Hi-Tech Foods
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
Vivek Sathaye
Director at Benelec
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Anonymous User
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Security Analyst at a real estate/law firm
I have dealt with technical support from McAfee Complete Data Protection. It just depends on where I get the person....
Read full review of McAfee Complete Data Protection »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Joke
Security Analyst at a financial services firm
Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Jean-Luc Des Groseilliers
Owner at JLDG
I never had to use their support. For the last five years or so, I've not had any issues.
Read full review of McAfee Web Protection [EOL] »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
Roi Nahari
CTO- Consulting Services at 2bsecure
The support needs some improvement. It needs to be more professional.
Read full review of Sentrigo Hedgehog [EOL] »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Manager at a tech services company
My clients and suppliers are usually working with technical support.
Read full review of McAfee Complete Data Protection »
Anonymous User
Presales System Engineer
Customer Service: 8/10 when they needed to help us. Technical Support: 7/10.
Read full review of McAfee StoneGate [EOL] »
RajuBhatt
retired
I've never had to reach out to the support.
Read full review of McAfee Complete Data Protection »
AmerAlkhawaldeh
Account manager
I got in touch with the support team for McAfee Complete Data Protection about certain cases such as enhancement...
Read full review of McAfee Complete Data Protection »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Technical Support

No Data Available

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