Compare Hitachi Vantara vs Juniper

Hitachi Vantara

Based on 220 reviews.

Juniper

Based on 390 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Hitachi Unified Compute Platform HC Series

Asia Capital Reinsurance, RMZ, Cigniti Technologies, SPAR, Infosys

Juniper EX Series Ethernet Switches

BlackLotus, Staminus, Community Bank, BAS Group, Cloud Dynamics, Privalia, Fluidata, and Tesla Motors.

Juniper QFX Series Switches

Linode, VPRO, West Chester University

Junos Space Network Director

St. Catherine's University, OneNet, University of New Haven, Frederick County Public Schools (Maryland), America's Test Kitchen

Popular Solutions

Pentaho Data Integration and Analytics

10 reviews

Hitachi Virtual Storage Platform

4 reviews

Pentaho Business Analytics

4 reviews

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Top Industries

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Construction Company

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These...
Read full review of Hitachi NAS Platform »
Elmehdi Bourehiyi
Storage Enginner at BNP Paribas
Hitachi Content Platform's metadata search feature is not used in any case. It was only used in one tenant designed...
Read full review of Hitachi Content Platform »
Julien Baluka
Founder at SJT Consult
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

Customer Service

MarcioOkubo
Sales Manager at Storageone
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
When I contacted technical support directly it was very good.
Read full review of Hitachi Thin Image Advanced »
Alexey Rogov
Lean manager at Gazprombank
We regularly contact Hitachi technical support. The idea of a storage array is that it's broken up into many small...
Read full review of Hitachi Virtual Storage Platform »
Atilla Celiloglu
Broadcast Technology Director at tv8
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
Christoph Darazs
System Engineer at a logistics company
We haven't had to use their support yet.
Read full review of Hitachi Virtual Storage Platform »
Ridwan Saeful Rohman
Data Engineering Associate Manager at Zalora Group
We don't really use technical support. The current version that we are using is no longer supported by their...
Read full review of Pentaho Data Integration and Analytics »
Celso Kuwajima
Engineer at Innovo
The support of the Hitachi Content Platform is very good. It is important you inform the support the problem you are...
Read full review of Hitachi Content Platform »
Carlos Villegas Martinez
Consultant at Telcel
We have had too many issues.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
CIO at a wellness & fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho Business Analytics »
Anonymous User
Director of Software Engineering at a healthcare company
We haven't had a lot of functional issues. We had performance issues, especially early on, as we were trying to spin...
Read full review of Pentaho Data Integration and Analytics »
Partha Bhattacharyya
Enterprise Architect at Department of Defence, Australian Government
The customer service and support are reasonably good. The environment I work in, there always remains an element of...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Director at a tech consulting company
Technical support is good.
Read full review of Pentaho Business Analytics »
Anonymous User
Owning Principal Consultant at a tech services company
I didn't deal with technical support.
Read full review of Hitachi Content Platform »
Anonymous User
Technical Manager at a computer software company
Technical Support is really good. To get our answers only takes a little bit of time.
Read full review of Pentaho Data Integration and Analytics »
ABDULGAFFAR
Assistant General Manager at DTDC Express Limited
As we are using the Community Version, we have not been in contact with technical support. Instead, we rely on forums...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
KrishnaBorusu
Senior Product Manager at a retailer
Support is satisfactory. A few of my colleagues are also there, working with Hitachi to provide solutions whenever a...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Pentaho Consultant at a comms service provider
Because we use the community edition, there is no support from the vendor. When I worked with the Enterprise edition...
Read full review of Pentaho Data Integration and Analytics »
Kobus Almon
Chief Technology Officer at perfekt
I have contacted them. They are quite good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Analytics Team Leader at HealtheLink
Their ability to quickly and effectively solve issues we have brought up is very good. They have a ticketing system...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Lead, Data and BI Architect at a financial services firm
Lumada’s ability to quickly and effectively solve issues we have brought up is not great. We have a service for the...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Data Scientist at a tech services company
The open source strategy of Pentaho has resulted in a very active community which provided us all the support we...
Read full review of Pentaho Business Analytics »
Anonymous User
Data Modeller and Pentaho Integration Analyst at a financial services firm
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Manager -Datacenter Planning and Operations at a comms service provider
We get our support from a local vendor. If there is an escalation then it is done directly to the vendor.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
IT Consultant at a computer software company
For most of the time, I usually use Pentaho forums and the response from the Pentaho community is very good.
Read full review of Pentaho Business Analytics »
Anonymous User
Project Manager - Business Intelligence at www.datademy.es
I work with the Community Edition, therefore I do not have support. There was an issue that I could not resolve with...
Read full review of Pentaho Data Integration and Analytics »
Arun Mohanty
Associate Vice President at Yotta Infrastructure Solutions LLP
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
My customers always prefer managed services. They always buy this subscription with managed services. Support is...
Read full review of Juniper vSRX »
Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
Juniper is very good with their customer support. I haven't had any complaints. I can't speak for other people. Other...
Read full review of Juniper Session Smart Router »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
Customer service is very prompt.
Read full review of Juniper Session Smart Router »
Vinitha Kundawad
Network Implementation Engineer at Cisco
Juniper enterprise support is generally very strong, providing good TAC quality, strong SD-WAN specialists, and a...
Read full review of Juniper Session Smart Router »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper products are only available through a couple of national distributors in our country. In our company, we...
Read full review of Juniper SRX Series Firewall »
Sean Naude
Technical Architect at Clearaccess
I have not contacted the support from Juniper MX Series Universal Routing Platforms.
Read full review of Juniper MX Series Universal Routing Platforms »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I don't have any experience with their technical support.
Read full review of Juniper MX Series Routers »
Hussein Shamte
Operations Head at Frontier Optical Networks
Technical support is great. They are helpful and responsive.
Read full review of Juniper MX Series Routers »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
Anonymous User
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Anonymous User
Information Technology Security Engineer at a tech services company
The technical support is satisfactory.
Read full review of Juniper MX Series Routers »
Jayesh Mohan
Senior Network Engineer at a consultancy
Customer support is good but depends on the priority of the ticket. High-priority tickets receive quick responses,...
Read full review of Juniper Mist Premium Analytics »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
IP Engineer at a comms service provider
The support is good.
Read full review of Juniper MX Series Routers »
Anonymous User
SAVP & Head of IT Infrastructure at a financial services firm
I have not contacted the support from Juniper SRX.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Infrastructure Program Manager at a non-profit
Technical support for Juniper is good, but it is not as good as Cisco. Cisco is number one for technical support, and...
Read full review of Juniper MX Series Routers »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
I usually interact with their level three team for software bugs or hardware-related issues. I find them very...
Read full review of Juniper EX Series Ethernet Switches »
Abhilash V
Senior Consultant
The support could be somewhat improved with Juniper.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Sr. Programmer at a tech vendor
Technical support is good, though we have not really used support much. Juniper has a decent knowledgebase.
Read full review of Juniper SRX Series Firewall »
Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I believe there is something on Amazon and you can ask questions about the solution. I was trying to go through...
Read full review of Juniper vSRX »
Terah Kaggwa
Technical manager at Djamboree
We had local support.
Read full review of Juniper MX Series Routers »
Anonymous User
Sr Pre-sales Network & Security Consultant at a consultancy
I would rate customer service at nine out of ten.
Read full review of Mist AI and Cloud »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Planning Engineer at a comms service provider
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and...
Read full review of Juniper vSRX »
Anonymous User
Managing Consultant at a computer software company
I rate the support from the Juniper EX Series a nine out of ten.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Technical Expert at a financial services firm
I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer...
Read full review of Juniper MX Series Routers »
Reviewer1124ty6
Project Manager at MULTILINK COMPUTERS PVT LTD
I would rate technical support 4 out of 5. They're responsive.
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Technical Support

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