Compare Hillstone Networks vs One Identity

Hillstone Networks

Based on 27 reviews.

One Identity

Based on 528 reviews.

Latest Research

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Safeguard by One Identity

November 2026

Safeguard by One Identity vs. Hillstone I-Series Server Breach Detection System

Updated: November 2026

Buyer's Guide

Hillstone I-Series Server Breach Detection System vs. Safeguard by One Identity

November 2026

Hillstone I-Series Server Breach Detection System vs. Safeguard by One Identity

Updated: November 2026

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

Safeguard by One Identity

Cavium

Popular Solutions

Hillstone E-Series

0 reviews

Hillstone Networks Hillstone CloudEdge Virtual-Firewall

6 reviews

Hillstone T-Series

0 reviews

Identity Manager by One Identity

93 reviews

OneLogin by One Identity

93 reviews

Active Roles by One Identity

73 reviews

Top Industries

Comms Service Provider

14%

Construction Company

13%

Outsourcing Company

Manufacturing Company

Outsourcing Company

21%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at SiS Technologies
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at SiS Technologies
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at Zubair Feeds
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »
Anonymous User
Works
My primary use case is twofold: as a centralized VPN concentrator —terminating site-to-site IPsec tunnels to remote...
Read full review of Hillstone Networks Hillstone CloudEdge Virtual-Firewall »

Review 1 of 5

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at Zubair Feeds
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at Zubair Feeds
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at SiS Technologies
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Albert-Wang
Technical Consultant at SiS Technologies
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »

Review 1 of 16

Ahmad Sallam
Senior Specialist at a financial services firm
Support needs to be better because this is a framework-style product and your own developer needs to be able to work...
Read full review of Identity Manager by One Identity »
Aryan Priyanish D.
Developer Intern at Stealth
My rating customer service rating is 5.
Read full review of Active Roles by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The customer support for One Identity Active Roles has been generally very good and reliable in our experience. Most...
Read full review of Active Roles by One Identity »
Omkar Singh
Cyber Security Analyst at digitaltrack solution pvt.ltd
Customer support for One Identity Manager has been decent overall; response times are usually good for critical...
Read full review of Identity Manager by One Identity »
Nishant Patil
Presales Consultant at a outsourcing company
Customer service is good.
Read full review of Identity Manager by One Identity »
Varun Mehra
collaboration support engineer at a retailer
The customer support for One Identity Active Roles is generally viewed as good by enterprise users, especially for...
Read full review of Active Roles by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Our experience with customer support for One Identity Safeguard has been generally positive with some areas for...
Read full review of Safeguard by One Identity »
Suraj Varma
Senior Network Security Engineer at DigitalTrack Solutions Pvt Ltd
The customer support team is skilled in both technical expertise and reporting.
Read full review of OneLogin by One Identity »
Sonusingh Singh
Customer Support Engineer at Arrow PC Network Pvt Ltd
Our experience with customer support has been positive, with the support team being responsive when we needed...
Read full review of Safeguard by One Identity »
Grzegorz Kosela
solution architect/ engineer at APEX.IT Sp. z o.o.
I rate One Identity support nine out of 10. Most of our customers use One Identity's premier support. The main...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Overall, our experience with customer support for One Identity Defender has been positive. For most standard issues...
Read full review of Defender by One Identity »
SanjayKumar13
Cyber security lead at a tech vendor
One Identity must improve its support because they have a very limited pool of engineers, and they're often occupied.
Read full review of Identity Manager by One Identity »
Mithun jadhav
Network Security Engineer at Digital track solutions pvt ltd
If we have any technical issues with One Identity Manager, customer support quickly resolves the issues.
Read full review of Identity Manager by One Identity »
Carlos-Tum
Iam Consultant at iC Consult GmbH
Normally, I don't use support, but I'm pretty sure there are support options because I have colleagues that use it....
Read full review of Identity Manager by One Identity »
Aryan Priyanish D.
Developer Intern at Stealth
Until now, it is great. I have not used their customer support.
Read full review of OneLogin by One Identity »
Ranjan Mishra
Technical Manager at a manufacturing company
We sometimes face delays in response from the technical support of One Identity. While we use premier support, the...
Read full review of Identity Manager by One Identity »
Abhishek Pol
Cloud Engineer at Infobahn Technical Solution
I have not experienced any customer service issues with OneLogin.
Read full review of OneLogin by One Identity »
Jatin Dhingra
Identity Management Consultant at Jemena
The technical support response time is lacking. It can take days to hear back from them.
Read full review of Identity Manager by One Identity »
Abhay Pillai
Technical Head at Netrion intelligence Pvt Ltd
My experience with customer support has been very good. I would rate customer support a nine.
Read full review of OneLogin by One Identity »
Anonymous User
Group Manager at a tech vendor
I've contacted support in the past. There is premiere and regular support, and I've used both. I work mostly on the...
Read full review of Identity Manager by One Identity »
Telaprolu
Software Developer at a insurance company
The biggest value of having premium tech support with One Identity Manager is the quick and efficient resolution of...
Read full review of Identity Manager by One Identity »
MrOak
Senior System Administrator at a manufacturing company
Technical support is usually great.
Read full review of Identity Manager by One Identity »
Anonymous User
Tranedd Engineer at a financial services firm
Customer support for One Identity Active Roles has been generally good with knowledgeable technical teams and...
Read full review of Active Roles by One Identity »
Anonymous User
Identity Senior Analyst at a consumer goods company
I, personally, have never had cause to use technical support. My guys have interacted with them a few times and have...
Read full review of Active Roles by One Identity »
Tadej Grebensek
IT Engineer at Gorenje Vertriebs GmbH
I haven't had much contact with the solution's tech support. My partner contacts them.
Read full review of Identity Manager by One Identity »
Anonymous User
IT Specialist at a tech services company
We use regular support. The response times are too long. Sometimes it could take days.
Read full review of Safeguard by One Identity »
Anonymous User
Senior Consultant at a tech vendor
Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or...
Read full review of Safeguard by One Identity »
Anonymous User
Director, Identity & M365 Engineering at a healthcare company
We don't get a lot of communication from the One Identity side. I don't know who our account representative is, and...
Read full review of Active Roles by One Identity »
Nick Turner
Systems Administrator at a university
They are quick to acknowledge a call or case, possibly due to SLA requirements. Overall, it is a hit-and-miss....
Read full review of Safeguard by One Identity »
Anonymous User
Consultant at a computer software company
One Identity Manager's customer support is good. Response times average four to five days, sometimes extending to six...
Read full review of Identity Manager by One Identity »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.