Compare Hillstone Networks vs One Identity

Hillstone Networks

Based on 21 reviews.

One Identity

Based on 275 reviews.

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

One Identity Safeguard

Cavium

Popular Solutions

1 reviews

0 reviews

1 reviews

63 reviews

One Identity Safeguard

14 reviews

OneLogin

19 reviews

Top Industries

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

Performing Arts

Computer Software Company

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albert-Wang
Technical Consultant at a tech company
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We...
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at a tech company
CloudHive is used for protecting private cloud customers by controlling the traffic between virtual machines inside a...
Read full review of Hillstone CloudHive »
TahirMahmood
IT Manager at a manufacturing company
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features...
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at a manufacturing company

Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at a tech company
We use these devices in the office or in the public cloud environment to protect networks.
Read full review of Hillstone A-Series »

Review 1 of 5

Vaibhav Patil
Digital Marketer at a tech services company
My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password...
Read full review of OneLogin »
Grzegorz Kosela
solution architect/ engineer at a tech services company
My use case is for task automation, such as user provisioning, deprovisioning, delegation provisioning, and rights...
Read full review of One Identity Active Roles »
Daksh Yamal
Senior Software Engineer at a consultancy
My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making...
Read full review of OneLogin Customer Identity »
Anonymous User
Senior identity and security specialist at a pharma/biotech company
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or...
Read full review of One Identity Manager »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
We use the solution for compliance with password requirements and enhanced security. It allows us to adhere to...
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 5

Customer Service

Albert-Wang
Technical Consultant at a tech company
The support is quite good, with quick response times and effective partner support. I would rate customer service...
Read full review of Hillstone CloudEdge »
Boaz Oyamo
Technical Lead at a security firm
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support is very good.
Read full review of Hillstone CloudEdge »
Albert-Wang
Technical Consultant at a tech company
Technical support is okay. We get technical support from HQ and they respond rapidly and give us a lot of good advice.
Read full review of Hillstone A-Series »
TahirMahmood
IT Manager at a manufacturing company
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Albert-Wang
Technical Consultant at a tech company
Customer service for Hillstone's CloudHive is rated as comparable to other products, receiving eight points out of...
Read full review of Hillstone CloudHive »
Wajid Khattak
Procurement Officer at a computer software company
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at a wellness & fitness company
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at a tech services company
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at a manufacturing company
I contacted the solution's technical support, and they helped us. I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Walter Shelver
Owner at a tech services company
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at a comms service provider
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at a tech services company
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »

Review 1 of 16

AdrienHayot
Director at a manufacturing company
Technical support is quick to respond. They offer very good support.
Read full review of One Identity Password Manager »
Daniel Pettersson
System Manager at a retailer
I don't think we are using One Identity's Premier Support. We are using some level of support from them, but that...
Read full review of One Identity Safeguard »
JosephChandrasekaram
Active Directory Engineer at a financial services firm
The best thing about their Premier Support is their assistance with customization and resolving issues that arise.
Read full review of One Identity Active Roles »
Samir Abu Tahoun
Chief Executive Officer at a tech services company
If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a...
Read full review of One Identity Password Manager »
Tanyanika Lewis
IT Support Technician at a consultancy
I would rate the vendor support that One Identity provides a ten out of ten.
Read full review of OneLogin »
Oktay Ozkan
System Security Architect at a financial services firm
Currently, we are using both premium support and local partner support. We are getting support from our local...
Read full review of One Identity Manager »
Ben Ruset
Senior Director of Infrastructure at a recreational facilities/services company
I've found that when I open a support case, I typically receive a response within a few hours, and the support team...
Read full review of OneLogin »
Maksym Tkachenko
Sales Engineer at a computer software company
Technical support is fine. The response time is great. If we need them to, they will scale all the way to development.
Read full review of One Identity Defender »
Vyas Shubham
Product Analyst at a consultancy
The customer support is very good. Whenever we encountered any problem or issue, they are ready to help us.
Read full review of One Identity Safeguard »
Charles Essien
Back End Developer at a tech services company
I rate One Identity support six out of 10. They have bad support. Sometimes, they're fast, and sometimes not. They...
Read full review of One Identity Manager »
Igor Jovanovski
SME (Subject Matter Expert) at a insurance company
Their technical support is pretty good. We use standard customer support, which allows us to open tickets and receive...
Read full review of One Identity Manager »
Anonymous User
Founder at a consultancy
One Identity Manager's technical support is pretty good.
Read full review of One Identity Manager »
Anonymous User
IT Business Process Specialist at a manufacturing company
The technical support is non-existent. It is not worth talking about.
Read full review of One Identity Manager »
Anonymous User
Manager IAM at a computer software company
I have not used the support from the vendor. One Identity has various support sites, such as the support center and...
Read full review of One Identity Manager »
User:761226
Consultant at a tech services company
I mostly work with premiere support. It offers faster support times. That's important. When we do reach out, it's...
Read full review of One Identity Manager »
Anonymous User
IT Security Engineer
I rate technical support 5/5. They are quick and informative.
Read full review of One Identity Safeguard »
SidneiYokoyama
CISO at a tech services company
I rate syslog-ng support eight out of 10.
Read full review of syslog-ng »
Mohanned Wael
Solution Consultant at a tech services company
We have used their regular support, not the premier support. When we have any problems related to it, we open a...
Read full review of One Identity Safeguard »
Anonymous User
Security engineer at a consultancy
I would rate their support a seven out of ten. There are other vendors in the market that provide better support. We...
Read full review of One Identity Manager »
Rebecca Wehrle
Server Sup Specialist II at a comms service provider
Support has always been very helpful. KBs are always easy to find.
Read full review of One Identity Safeguard Authentication Services »
Anonymous User
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor
I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One...
Read full review of One Identity Active Roles »
ManojKumar4
Regional Operations Manager at a computer software company
Personally, I have not had direct experience with OneLogin customer support because I have not interacted with them....
Read full review of OneLogin »
Michael Botek
CEO at a tech services company
With technical support, it is always an issue to get the right person. They do have good technical people in support,...
Read full review of One Identity Manager »
Anonymous User
Product Owner Identity Access Management (IAM) at a computer software company
I'm satisfied with the level of support we receive. We use regular support. I was not aware premier support was an...
Read full review of One Identity Manager »
Cedric Jolivet
Identity & Access Manager at a tech services company
The technical support is good. There has been great improvement to all the knowledge base articles available....
Read full review of One Identity Safeguard »
SanjayKumar10
Manufacturing Executive at a manufacturing company
Technical support needs some improvement.
Read full review of One Identity Manager »
Anonymous User
Works
We used their regular support. If they were online, their response was prompt. If I raised a request while they were...
Read full review of One Identity Manager »
Anonymous User
Senior System Engineer at a tech vendor
Customer support is very poor.
Read full review of OneLogin »
Anonymous User
VP & Head of Cybersecurity Manager at a financial services firm
Safeguard's technical support is one of the better ones that I have worked with. There's always room for improvement,...
Read full review of One Identity Safeguard »
Ebrahim Khosravi
Professional Service Manager at a financial services firm
At present, because of the sanction department for technology in Iran, we cannot use the direct customer support....
Read full review of One Identity Safeguard »

Review 1 of 30

Technical Support

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