Compare Heimdal vs SonicWall

Heimdal

Based on 4 reviews.

SonicWall

Based on 269 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

Heimdal Email Security

Brother, Symbion, CPH West

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Client

Luton College

Popular Solutions

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

SonicWall NSa

14 reviews

SonicWall TZ

13 reviews

SonicWall SMA

2 reviews

Top Industries

Computer Software Company

17%

Non Profit

Media Company

Comms Service Provider

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Winsley De Oliveira
Owner at ANOC
I have experience with SonicWall NSSP Firewall, having dealt with NSA firewalls throughout the last 30 years. We're...
Read full review of SonicWall NSSP »
Winsley De Oliveira
Owner at ANOC
I have been using the SonicWall Global VPN Client for thirty years. We have a company here in Brazil that has...
Read full review of SonicWall Global VPN Client »
Constantnos Achilleos
Product manger at Asbis Mediteranean
I primarily use SonicWall NSA as a next-generation firewall for network security architecture. It is especially used...
Read full review of SonicWall NSa »
GaryDowney
Director of Information Technology at a non-tech company
The use cases I had for the SonicWall Netextender were mainly to allow workers to work from home or at remote...
Read full review of SonicWall Netextender »
Anonymous User
CEO at a recruiting/HR firm
The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We have not contacted technical support.
Read full review of Heimdal Email Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »

Review 1 of 3

Winsley De Oliveira
Owner at ANOC
Every time I have used the SonicWall support, the staff has good experience and understands the problem while trying...
Read full review of SonicWall Global VPN Client »
PratapNegi
Head of Information Technology at Group Publishing, Inc.
Initially, we faced multiple challenges with support. The support personnel do not respond on the web portal. They...
Read full review of SonicWall Netextender »
Rich Hoult
President at Vector One IT Solutions
The technical support is good. However, there is a language barrier because their support is based out of India and...
Read full review of SonicWall TZ »
ArunKumar1
IT Administrator at a healthcare company
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Read full review of SonicWall TZ »
AshishSingh12
Presales Consultant Cybersecurity at ZONES PVT LTD
The solution's technical support team is helpful.
Read full review of SonicWall Email Security »
Amarendra Samal
Product Manager at a tech services company
Technical support is excellent with no complaints. I rate support a ten out of ten.
Read full review of SonicWall Web Application Firewall [EOL] »
MohammedMateen
Network Administrator at Transgulf Readymix
The technical support team for this solution is very knowledgeable. They are able to fix issues. They understand what...
Read full review of SonicWall NSa »
Balaraju K
Technical Lead at 64network security pvt ltd
Technical support is excellent.
Read full review of SonicWall NSa »
Umut Erol
Partner at 0ve1
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a...
Read full review of SonicWall TZ »
ArunM4
Creative Head/Director at a marketing services firm
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Anonymous User
IT Security Analyst at a outsourcing company
The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced...
Read full review of SonicWall NSa »
Khizar Iqbal
IT Engineer at Asia General Contracting
Technical support is not good. If we send complaints to the SonicWall support they don't provide good support for us....
Read full review of SonicWall TZ »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
Bob-Thomas
Virtual CIO/ CISO at Kyber Security
I don't think they really separate support from line to line. Maybe if you get all the way up into supermassive...
Read full review of SonicWall TZ »
Anonymous User
IT Admin at a healthcare company
I don't get the support that I need from SonicWall.
Read full review of SonicWall TZ »
Manish Nalawade
Owner at It logic
Technical support is good and it is available online as well as offline.
Read full review of SonicWall NSa »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
Anonymous User
Information Technology Network Support Specialist at a hospitality company
I've had good experience with technical support.
Read full review of SonicWall TZ »
Anonymous User
President at a computer software company
Technical support is lacking a bit. We'd like to see them be a bit better at helping.
Read full review of SonicWall Mobile Connect »
Petr HEZINA
IT architect, Integrator at Ujv
I did not use the support from SonicWall NSa.
Read full review of SonicWall NSa »
Bruce Bower
President
Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them...
Read full review of SonicWall TZ »
Keyur_Shah
Sr. Executive IT / DP at a financial services firm
It was difficult to contact technical support online.
Read full review of SonicWall TZ »
Hector Lopez
IT and Project Manager at Network Secure El Salvador
When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor...
Read full review of SonicWall NSa »
Veeramani Arumugam
Director at vatanix
I am very satisfied with the technical support.
Read full review of SonicWall SMA »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to...
Read full review of SonicWall NSa »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
Anonymous User
Channel Account Manager at a tech services company
I have had little need for technical support. When I did contact them, the support from SonicWall was excellent. I...
Read full review of SonicWall NSa »
Anonymous User
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
Customer Service: 6/10 - they are not providing the same support level as before. Technical Support: I haven't used...
Read full review of SonicWall TZ »
Ralf Sooth
CEO at a tech services company
The technical support is fine. There's nothing to complain about.
Read full review of SonicWall Mobile Connect »

Review 1 of 30

Technical Support

No Data Available

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