Compare Heimdal vs SonicWall

Heimdal

Based on 4 reviews.

SonicWall

Based on 296 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

Heimdal Email Security

Brother, Symbion, CPH West

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Client

Luton College

Popular Solutions

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

SonicWall NSa

9 reviews

SonicWall TZ

9 reviews

SonicWall NSv

20 reviews

Top Industries

Construction Company

15%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Construction Company

Computer Software Company

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project Engineer at IT Solution
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We have not contacted technical support.
Read full review of Heimdal Email Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »

Review 1 of 3

Swapnil Kulkarni
System Administrator at Ador Powertron Ltd.
Technical support from SonicWall Email Security is great with no issues.
Read full review of SonicWall Email Security »
Sahil Darji
Network Security Engineer at Khimji Ramdas
Technical support is very good.
Read full review of SonicWall TZ »
Deljin Davis
HPC engineer at a manufacturing company
The customer support is really nice, and we have interacted with them.I would rate the customer support a 10 out of 10.
Read full review of SonicWall NSv »
Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
Customer support for SonicWall NSv is excellent.
Read full review of SonicWall NSv »
Raghuram K M
Chief Technology Officer at Prognosys Medical Systems
My company has not used much of the technical support since we haven't had any problems with the product. When my...
Read full review of SonicWall Connect Tunnel »
Atanu Ghosh
AVP-IT at SastaSundar
SonicWall provides good technical support.
Read full review of SonicWall Web Application Firewall [EOL] »
Amjad Edris
Technical Support Engineer at Netco Security Solutions
SonicWall's technical support is very responsive and helpful whenever we need support from them.
Read full review of SonicWall NSa »
Amarendra Samal
Product Manager at a tech services company
Technical support is excellent with no complaints. I rate support a ten out of ten.
Read full review of SonicWall Web Application Firewall [EOL] »
Bart Flores Jr
System Specialist at MEC Networks Corporation
I provide support for the SonicWave Access Points.
Read full review of SonicWall SonicWave Access Points »
Haresh Prajapati
IT Support Engineer at Mantra
As per SonicWall's policy, we first have to raise the ticket with the solution's partner, and then, after that, they...
Read full review of SonicWall NSa »
Chetan Arvind Shah
Technical Support at Hind Industrial & Mercantile Corp Pvt Ltd
The solution's technical support team is good, and they provide us with email notifications regarding new updates.
Read full review of SonicWall TZ »
ArunM4
Creative Head/Director at a marketing services firm
SonicWall NSa has excellent support.
Read full review of SonicWall NSa »
Anonymous User
VP of IT at a tech services company
Technical support is good. We have no issues with the technical support.
Read full review of SonicWall TZ »
Balaraju K
Technical Lead at 64network security pvt ltd
SonicWall support is good. I rate it 10 out of 10.
Read full review of SonicWall NSa »
Anonymous User
Owner\Operator
I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they...
Read full review of SonicWall TZ »
SrEngineer672
Consultant at a tech services company
Customer Service: I haven't dealt with customer support. Technical Support: Pretty good, they are more than happy to...
Read full review of SonicWall TZ »
Balaji Desai
Head Information Technology at a manufacturing company
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or...
Read full review of SonicWall TZ »
Munjal Bhalgama
Owner at IT CARE
We are very much happy with the support. We do not often need technical support, but it is available from the local...
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a media company
We have been in touch with technical support and I would say that they are responding fine. We are happy so far with...
Read full review of SonicWall TZ »
SSL
Senior IT Consultant at a tech consulting company
During the Dell years, support was terrible. It has since improved.
Read full review of SonicWall NSa »
Anonymous User
CISO at a manufacturing company
The technical support is very good.
Read full review of SonicWall NSa »
Muhammed Yasir
Director Information Systems at a transportation company
Good.
Read full review of SonicWall NSa »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
Shahid Abbas
Manager of IT at a healthcare company
I didn't use support over the last nine years, except for handling the device replacement itself. I needed a device...
Read full review of SonicWall NSa »
Anonymous User
Senior System Administrator at a government
We have been very satisfied with the technical support.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a media company
When we initially deployed, this was a completely new product for us so we had to call the Sonic support team and...
Read full review of SonicWall Wireless Network Manager »
Anonymous User
Systems network admin at a educational organization
We've been in touch with technical support, ad currently, we find them to be below average in their support...
Read full review of SonicWall NSa »
Juan Larragueta
General Manager at Antea Consulting
For the SMV market, it's very nice support. We have no complaints. We're happy with the service they provide,...
Read full review of SonicWall TZ »
GK1
Information Technology Team at Asia Satellite Telecommunications Holdings Ltd
SonicWall NSa support is fine overall. My company always gets help from the local vendor.
Read full review of SonicWall NSa »
NirmalUnagar
Security Analyst at CyberTalos
I have contacted the technical support from SonicWall TZ and their support is good.
Read full review of SonicWall TZ »

Review 1 of 30

Technical Support

No Data Available

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