Compare Harness vs Progress Software

Harness

Based on 10 reviews.

Progress Software

Based on 141 reviews.

Sample Customers

Harness

Linedata, Openbank, Home Depot, Advanced

Chef

Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap

Popular Solutions

8 reviews

0 reviews

2 reviews

3 reviews

6 reviews

Top Industries

Financial Services Firm

25%

Computer Software Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Construction Company

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shivendra S.
Senior Director of Engineering - Information Security at Apna

Read full review of Qwiet AI »

Review 1 of 1

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at Safaricom
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

SAURAB K GANGURDE
Senior AWS Consultant at Quantum Integrators
We have rarely faced issues with Harness tech support. When we encountered one issue where the pipelines were unable...
Read full review of Harness »
Samruddhi Patil
Cloud Platform at Futurescape
Customer support is good.
Read full review of Harness »
Linwei Yuan
Software Engineer at Citi
I mainly get assistance from within my company, not directly from Harness' technical team.
Read full review of Harness »
Shivendra S.
Senior Director of Engineering - Information Security at Apna
ShiftLeft is not a product we have purchased from an external provider. It is an internally developed solution. There...
Read full review of Qwiet AI »
Manav Kanduri
Technical Associate at ZS
Although I have not directly interacted with customer support, we have been receiving incident reports whenever an...
Read full review of Harness »
Anonymous User
Vice President at a financial services firm
We have a direct line of enterprise support from Harness, and we have not faced any customer support issues, with...
Read full review of Harness »
Anonymous User
ML Engineer at a energy/utilities company
I have not required extensive customer support involvement, as the documentation is well-structured. The initial...
Read full review of Harness »
Ravi Hanok
Senior Software Engineer at a financial services firm
We rely on our internal Harness support team for resolving issues, rather than external support from Harness.
Read full review of Harness »
NaveenKumar40
DevOps Enginee at LTIMindtree
There is a dedicated team within the organization to handle incidents and issues with Harness, so we don't need to...
Read full review of Harness »

Review 1 of 9

ASM Naushad Alam
Network Manager at a financial services firm
There is a very big gap in the support. We purchase WhatsUp Gold in 2012, then we migrated one time in 2017. But only...
Read full review of WhatsUp Gold »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of MOVEit »
Rahul Soman
IT Infrastructure Specialist at Dynatrade LLC
The support for this solution is good. I would rate it a four out of five.
Read full review of WhatsUp Gold »
Ravi Raushan Kumar
Software Engineer at ValueMomentum
Customer support for MarkLogic provides strong enterprise-level assistance through direct interactions. It is usually...
Read full review of MarkLogic »
Varuns Ug
Senior software developer at Makemytrip
I have faced some situations where I needed help. While I have not interacted directly with MarkLogic support in a...
Read full review of MarkLogic »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
The support is high quality. The strongest point of the support is their engineers.
Read full review of MarkLogic »
Janelle Willis
Sr. Software Configuration Administrator at a tech services company
I have never contacted technical support.
Read full review of MOVEit »
Argha Das
Senior Associate at Cognizant
I didn't need to contact the support because I was actually part of the development team, so I was involved in...
Read full review of MOVEit »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Fernando Zart
Owner at Optiwan
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Anonymous User
Presale Network Security at a consumer goods company
Our local support team provides excellent service. We first check with our local support team for any issues before...
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Alastair Brand
MD at Thembanet
Technical support is good.
Read full review of WhatsUp Gold »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anonymous User
Non IT Recruiter at a computer software company
The customer support is good.
Read full review of MarkLogic »
Timothy Rogers
Engineer II at a transportation company
We have had to open a few Amazon support tickets. However, they have typically not been Chef-related, they have been...
Read full review of Chef »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
ShivekRughoobur
System Engineer at a tech services company
I've never had contact with technical support.
Read full review of Telerik Test Studio »
Chetan Kousadikar
Senior Software Engineer at Xylem
We have had a good experience with customer service and support. Their response is smooth, prompt and precise. In...
Read full review of Telerik Test Studio »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
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Anonymous User
Systems Engineer at Rochester Regional Health
Technical support is always great for me. They respond quickly when a case is opened online and I have always had a...
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Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Manager, Building and IT Infrastructure at Gaz Métro Plus, Inc.
Great support, fast and really professional.
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

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