Compare GFI vs SonicWall

GFI

Based on 73 reviews.

SonicWall

Based on 171 reviews.

Latest Research

SonicWall NSa vs. Kerio Control

Updated: July 2022

Kerio Control vs. SonicWall TZ

Updated: July 2022

Kerio Control vs. SonicWall NSa

Updated: July 2022

Sample Customers

Kerio Control

Triton Technical, McDonald's

SonicWall TZ

AeroM_xico Delta TechOps, Unimat

SonicWall NSa

Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre

SonicWall NSSP

Comlogic, Depaul, Hutt City Council

SonicWall NSV

Comlogic, Depaul, Hutt City Council

Popular Solutions

20 reviews

6 reviews

4 reviews

40 reviews

37 reviews

SonicWall Netextender

7 reviews

Top Industries

Comms Service Provider

42%

Computer Software Company

17%

Government

Manufacturing Company

Comms Service Provider

29%

Computer Software Company

19%

Government

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

BrianCook
Information Security Officer - VP at Unified Technology Solutions
We use it ourselves and deploy it to our customers, which are small and medium-sized businesses. Our use cases are...
Read full review of Kerio Control »
Alex Kimondo
ICT Manager at MEDS
My company uses GFI to safeguard our endpoint devices and prevent users from putting unwanted devices on the network....
Read full review of GFI LanGuard »
Eugene Hacker
Director of Network Services at a university

Read full review of Exinda »
MarkKupferberg
Vice President at a manufacturing company
It's a corporate email. All of our corporate emails go through it.
Read full review of Kerio Connect »

Review 1 of 4

John Holbel
President at CMIT Solutions
Our clients mainly use it for their firewall protection.
Read full review of SonicWall NSSP »
Darshil Sanghvi
Consultant at a tech services company
We are using the solution as an antivirus that is an endpoint protection system.
Read full review of SonicWall Capture Client »
Darshil Sanghvi
Consultant at a tech services company
SonicWave Access is the application that controls the appliance and eases management for WiFi devices access points....
Read full review of SonicWall SonicWave Access Points »
A.H.M. Amimul Ahsan
Managing director at Avalon Technology Ltd
My primary use case of Email Security is for email scanning. The solution checks for spam or phishing activities, as...
Read full review of SonicWall Email Security »
Jay Barwick
Vice President of Operations at River Mill Data Management, LLC
We used the product as a VPN for remote users. We are a small office with a single server (HP Proliant 360p)...
Read full review of SonicWall Netextender »

Review 1 of 5

Customer Service

MarcoVivaldelli
IT Director CEO at MARVIV SRLS
Their technical support is very good. We haven't had any problems with them.
Read full review of Kerio Control »
Ted Mbugua
Security Engineer at CRAG
I opened a case with technical support and the person who was assisting me was very helpful. I was able to resolve my...
Read full review of GFI LanGuard »
Mohammad_Zarbalizadeh
Telecommunications Engineer at FARNAIT
I do not use the technical support from Kerio Control. When I have an issue I find the solution by searching the...
Read full review of Kerio Control »
Alex Kimondo
ICT Manager at MEDS
At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or...
Read full review of Kerio Control »
Liam Bartlett
IT & Installations Manager at Odyssey Gaming
I haven't contacted their technical support. If there are any issues then I get a network engineer guy first and see...
Read full review of Kerio Control »
Michael Livingston
IT Director at Thomas George Associates Ltd
I don't recall ever having to use their technical support.
Read full review of GFI FaxMaker »
Hugo Van Putten
Owner at Multi Level Software
The problems I've had with Kerio, when I wanted to change something, have always been solved by consulting the...
Read full review of Kerio Control »
AliAmini
IT Consultant at ArioRasaneh
I have not contacted technical support. When I have an issue I search the internet and solve the problem. When I...
Read full review of Kerio Control »
Ray Kingdon
Technical Director at EVAK Technologies Limited
I have never had to use Kerio's customer support services.
Read full review of Kerio Control »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
Our experience with their tech support started off well. Then, a couple of their employees went wayward, but they got...
Read full review of Exinda »
Mark Spiteri
IT Manager at JB Metropolitan Distributors
I've never contacted technical support because I just call the people that I contract to fix things and if they're...
Read full review of Kerio Control »
Owenmpk
IT Support Professional at Valley IT Support, Inc
The technical support was very good originally but fell short when GFI took over. It is now getting better.
Read full review of Kerio Control »
AlonHodir
CEO at Shalom Hartman Institute
I had only about two occasions when I needed to contact GFI customer support and they were very helpful and quick.
Read full review of GFI LanGuard »
Anonymous User
System Administrator Team Lead | Developer at a tech services company
It's been a while since we contacted support, but back when we did it was pretty hard to get a hold of someone. We...
Read full review of Kerio Control »
Anonymous User
IT Director at a comms service provider
The technical support is good.
Read full review of Kerio Control »
Anonymous User
Senior Sales Technician at a tech services company
I have never used their technical support.
Read full review of Kerio Control »
Kombo Nyashanu
MD at Comsque
The support is fine. The response time can improve.
Read full review of Kerio Control »
Cristian Concha
Chief of Technical Department at IIA Ltda
The technical support is good.
Read full review of Kerio Control »
Anonymous User
Senior Technical Support -Security at a manufacturing company
Customer Service: Top notchTechnical Support: Top notch
Read full review of Exinda »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Here in Argentina they are terrible, as they will not answer emails and will not reurn the phone calls. Otherwise...
Read full review of Kerio Control »
Anonymous User
Freelance IT Specialist at a computer software company
I haven't contacted technical support in the past, to be honest. I'm the kind of person that I would rather look...
Read full review of Kerio Control »
Anonymous User
Senior Systems Tech/Admin at a computer software company
The technical support is good as a reseller. We have direct connection with the technical support, we can send them...
Read full review of Kerio Control »
JozefKacala
Sales engineer for EMEA region at OneClick
I have not used the support from GFI LanGuard.
Read full review of GFI LanGuard »
Chuck Schurman
Help Desk Supervisor at a construction company
I haven't used technical support.
Read full review of GFI FaxMaker »
Daniel Mahar
Associate Director at a university
GFI's technical support for this solution could be better. It's hard to find information about Exinda, directly. It...
Read full review of Exinda »
Herbert Haug
Systems Administrator at a manufacturing company
We have a partner who does other work for us. They are also a Microsoft partner. If we need any support, we receive...
Read full review of GFI FaxMaker »
Anonymous User
Director at a tech services company
We have contacted technical support a handful of times and received some assistance.
Read full review of Kerio Connect »
Anonymous User
Senior Network Administrator at a tech vendor
We use the technical support. The support is good for GFI and its products.
Read full review of GFI FaxMaker »
Anonymous User
CEO at a computer software company
GFI's technical support is improving but at the very beginning, it was very bad. There was no way to contact them....
Read full review of Kerio Control »
Anonymous User
Head of Technical - Systems and Security at a tech services company
The support has been responsive in my experience.
Read full review of GFI LanGuard »

Review 1 of 30

Tharuka Fernando
Information Technology Executive at Pelemix Lanka
Whenever I needed any kind of support, the local partner gave me the best possible support. Their support was...
Read full review of SonicWall TZ »
Rajendra Burla
Manager IT/ System Administrator/ Network Administrator at Indsec
Their technical support is good. For technical support, sometimes we write directly to SonicWall, and they provide...
Read full review of SonicWall TZ »
Balaji Desai
Head Information Technology at a manufacturing company
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or...
Read full review of SonicWall TZ »
Enrique PerezAfonso
Business cybersecurity Specialist at Forlopd
The support is excellent
Read full review of SonicWall TZ »
Abhay-Pirapgol
Executive Director - IT at a tech services company
We've been very satisfied with technical support. They are very supportive and their advice is very good.
Read full review of SonicWall SMA »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »
Umut Erol
Partner at 0ve1
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a...
Read full review of SonicWall TZ »
Maheshbabu T
Project Manager at CGG
I rate SonicWall support eight out of 10. It's good.
Read full review of SonicWall SMA »
Darshil Sanghvi
Consultant at a tech services company
We contacted SonicWall for assistance with our deployment and they were very good.
Read full review of SonicWall Mobile Connect »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
A.H.M. Amimul Ahsan
Managing director at Avalon Technology Ltd
We're satisfied with the customer support and so are our clients.
Read full review of SonicWall Email Security »
John Holbel
President at CMIT Solutions
Their technical support is very good. If I had to pick between the top three firewalls with all things being equal, I...
Read full review of SonicWall NSSP »
Pawel Najsarek
Technical Support Engineer at Ingram Micro Sp. z o.o.
Technical support is good.
Read full review of SonicWall SMA »
Amjad Edris
Technical Support Engineer at Netco Security Solutions
SonicWall's technical support is very responsive and helpful whenever we need support from them.
Read full review of SonicWall NSa »
MuraliGovindarajan
Senior Manager at a insurance company
Since we have the local partner, technical support is fine. Whenever we open a case, we are supported well (both from...
Read full review of SonicWall Capture Advanced Threat Protection »
Luke Wainwright
Cybersecurity Engineer at Networks Unlimited Africa
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with...
Read full review of SonicWall NSa »
RENE MOLINA
CONSULTOR at COMOL S.R.L.
Technical support is very good.
Read full review of SonicWall TZ »
Kelly Sietmann
Senior Manager Information Technology Infrastructure at a wholesaler/distributor
The technical support is great.
Read full review of SonicWall NSa »
Anonymous User
Solutions Architect at a tech services company
The technical support from SonicWall is good. However, if it were easier to access where you were not stuck in a...
Read full review of SonicWall NSa »
Anonymous User
Integration Engineer at a non-profit
We haven't used it. We've had to go outside and get technical support through a third party.
Read full review of SonicWall TZ »
VINEETHBABU P
Senior Network Engineer at a healthcare company
We experienced a very good level of support from the vendor and they have assisted us in real time via remote session...
Read full review of SonicWall TZ »
Pierre Robert
System Administrator at RBDigital
I never had to call their technical support for NetExtender. In general, like every firewall company, it depends on...
Read full review of SonicWall Netextender »
Anonymous User
IT Infra Head at a consumer goods company
Technical support is good. There is no need for improvement.
Read full review of SonicWall TZ »
Anonymous User
Manager at a manufacturing company
We've never contacted technical support in the past. We go through our vendor. We don't call SonicWall.
Read full review of SonicWall NSa »
ITSuperv67
IT Supervisor at a construction company
Technical support has been fine. The last couple of times we've needed them, our issues were handled in a timely...
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
IT Security Analyst at a outsourcing company
The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced...
Read full review of SonicWall NSa »
Anonymous User
Manager at a manufacturing company
Tech support is okay, but the product needs much improvement.
Read full review of SonicWall NSa »
Najeeb Haneefa
IT Manager at a insurance company
The support of the solution has been good. We normally go through our partner support but if anything is outside the...
Read full review of SonicWall NSa »
Anonymous User
Creative Head/Director at a marketing services firm
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »

Review 1 of 30

Technical Support

No Data Available

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