Compare GFI vs Sangfor

GFI

Based on 95 reviews.

Sangfor

Based on 88 reviews.

Latest Research

Buyer's Guide

KerioControl vs. Sangfor NGAF

February 2026

Sangfor NGAF vs. KerioControl

Updated: February 2026

Buyer's Guide

KerioControl vs. Sangfor NGAF

February 2026

KerioControl vs. Sangfor NGAF

Updated: February 2026

Sample Customers

Exinda

UMass Dartmouth, MLB Network, R&R Ice Cream, Savills, Manhattan School of Music, Blum Shapiro, Cincinnati Public Schools, City of Richmond, Genting Casinos, The Salvation Army, VoIP Unlimited, Frontier Silicon, Lakeshore Toltest, CTI Foods

KerioControl

Triton Technical, McDonald's

Sangfor NGAF

The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.

Sangfor WANO

Coolpad, Tradewinds Plantation Berhad, Toyota TBN, Kenanga Investment Bank

Popular Solutions

4 reviews

1 reviews

5 reviews

9 reviews

Sangfor HCI - Hyper Converged Infrastructure

4 reviews

Sangfor Endpoint Secure

4 reviews

Top Industries

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Financial Services Firm

10%

Manufacturing Company

10%

Comms Service Provider

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Constantnos Achilleos
Product manger at a computer retailer
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity....
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at a computer software company
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We...
Read full review of KerioConnect »
Thanu Kishore
Technical Executive at a security firm
My experience with GFI LanGuard involves patch management where, whenever we visit customers, they request patches...
Read full review of GFI LanGuard »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
As a company dealing in satellite technology, we use it for small to big satellite links, and for some remote islands...
Read full review of Exinda »
Axel Wittich
Manager of IT and Operations at a engineering company
We use it for receiving from our fax gateway and dropping faxes into our email service. We are a sales company with...
Read full review of GFI FaxMaker »

Review 1 of 5

Zaid Farooqui
CIO at a manufacturing company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at a manufacturing company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Muhammad Amanat
System Network Administrator at a logistics company
A firewall is a critical component of a company's network security infrastructure, and its primary use case is to...
Read full review of Sangfor SSL VPN »
Hasan Dawood
Cloud Engineer at a cloud solution provider
Our focus primarily revolves around managing the Hypervisor in the Hyper-Converged Infrastructure. While Sangfor...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Dedi-Husni
Cybersecurity Lead at a tech services company
The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten.
Read full review of KerioControl »
Gilbert Mwiinga
Baobab College logo System Administrator at a university
We've been talking to them about the content filtering issue. The ticket was escalated, but we had to wait for two...
Read full review of KerioControl »
David Schneiderlin
Co-Owner at a comms service provider
I have contacted the support team by email. The team's answers are good. They answer quickly.
Read full review of KerioControl »
Ted Mbugua
Security Manager at a tech services company
Technical support is always easy. Anytime we have an issue or we need clarification, there is a number to call or...
Read full review of GFI LanGuard »
Ted Mbugua
Security Manager at a tech services company
The support from GFI LanGuard has been good.
Read full review of GFI LanGuard »
LB5
Information Technology Specialista at a consultancy
Support is free and is part of the license. We get support through the partners. They are quick and responsive.
Read full review of KerioControl »
JozefKacala
Sales engineer for EMEA region at a marketing services firm
I have not used the support from GFI LanGuard.
Read full review of GFI LanGuard »
Liam Bartlett
IT & Installations Manager at a hospitality company
I haven't contacted their technical support. If there are any issues then I get a network engineer guy first and see...
Read full review of KerioControl »
Alex Kimondo
ICT Manager at a tech services company
At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or...
Read full review of KerioControl »
Anonymous User
Freelance IT Specialist at a computer software company
I haven't contacted technical support in the past, to be honest. I'm the kind of person that I would rather look...
Read full review of KerioControl »
AliAmini
IT Consultant at a tech services company
I have not contacted technical support. When I have an issue I search the internet and solve the problem. When I...
Read full review of KerioControl »
Anonymous User
IT Director at a comms service provider
The technical support is good.
Read full review of KerioControl »
Anonymous User
IT Infrastucture - Cloud Admin at a tech company
Here in Argentina they are terrible, as they will not answer emails and will not reurn the phone calls. Otherwise...
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at a computer software company
The technical support is good as a reseller. We have direct connection with the technical support, we can send them...
Read full review of KerioControl »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
Our experience with their tech support started off well. Then, a couple of their employees went wayward, but they got...
Read full review of Exinda »
Andy Dibble
IT Manager at a tech services company
Technical support is pretty good. They're quick to respond. You get an answer straight away, although it might not be...
Read full review of KerioControl »
Anonymous User
Senior Sales Technician at a tech services company
I have never used their technical support.
Read full review of KerioControl »
Anonymous User
Senior Network Administrator at a tech vendor
We use the technical support. The support is good for GFI and its products.
Read full review of GFI FaxMaker »
Anonymous User
Owner at a consultancy
The GFI technical support is average. The speed of response sometimes is not very fast. Sometimes they take a while...
Read full review of KerioControl »
Bryant Dawson
Network Engineer at a marketing services firm
Customer Service: I never called them. Technical Support: I never called them.
Read full review of Exinda »
Anonymous User
Director at a tech services company
We have contacted technical support a handful of times and received some assistance.
Read full review of KerioConnect »
Cristian Concha
Chief of Technical Department at a tech services company
In general, I have not used it, except in version 9.2.5. The response was very good.
Read full review of KerioControl »
Daniel Mahar
Associate Director at a university
GFI's technical support for this solution could be better. It's hard to find information about Exinda, directly. It...
Read full review of Exinda »
BrianCook
Information Security Officer - VP at a tech services company
I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded...
Read full review of KerioControl »
Freddie Lewis
Solutions Architect at a transportation company
I used support once or twice when I hit the first license ceiling. I did log a support ticket in. They were fine....
Read full review of KerioControl »
Owenmpk
IT Support Professional at a tech consulting company
The technical support was very good originally but fell short when GFI took over. It is now getting better.
Read full review of KerioControl »
Mohammad_Zarbalizadeh
Telecommunications Engineer at a comms service provider
I do not use the technical support from Kerio Control. When I have an issue I find the solution by searching the...
Read full review of KerioControl »
Michael Livingston
IT Director at a insurance company
I don't recall ever having to use their technical support.
Read full review of GFI FaxMaker »
Chris Kershner
CEO at a financial services firm
One of my customers had some issues that weren't pleasant. Support was pretty good and then it changed quite a bit...
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at a computer software company
With this product, their customer service rating is similar to other providers.
Read full review of KerioControl »

Review 1 of 30

Ali-Muhammad
Network Engineer at a university
If there is any problem we face regarding the firewall, then we contact Sangfor and they quickly respond to us.
Read full review of Sangfor NGAF »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at a manufacturing company
I contacted for direct support in Pakistan. They have a technical support team available at the Karachi location. At...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KhurshidAhmed
Senior Manager IT at a manufacturing company
The services from the solution's technical support have not been as satisfying as my company expected. I rate the...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at a tech services company
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Amanat
System Network Administrator at a logistics company
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
Namra Saif
IT Sales Engineer at a tech services company
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and...
Read full review of Sangfor NGAF »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
Gabriele-Pizzigati
Senior Software and Systems Engineer at a computer software company
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at a computer software company
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ghulam Murtaza
Network Engineer at a computer software company
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
Wajeeh Ul Hasan .
Network Administrator at a educational organization
The vendor provides local support, along with remote support. We are very satisfied with them.
Read full review of Sangfor SSL VPN »
Hamid Hussain
Solution Architect at a tech services company
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
Read full review of Sangfor NGAF »
Faisal_Zia
Team Lead of Senior Directors at a computer software company
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at a university
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Albarn Paul Alicante
Information Technology Support Specialist at a tech services company
They support us in case of technical problems. They also provided a free deployment during a migration. The level one...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wong Soon Tai
IT Manager at a venture capital & private equity firm
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
NadeemKhan
Group IT Director at a healthcare company
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »
Vidura Senadeera
Head - Enterprise Solutions Architect at a tech services company
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Leif Darell Momo
Senior Solutions Consultant Lead at a comms service provider
The technical support is good.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Ovais Abbas
Coordinator Associate at a healthcare company
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
Anonymous User
Senior Presales Consultant at a tech services company
Technical support is very good. In a single call, the support person can come on site or address ones needs remotely...
Read full review of Sangfor NGAF »
Chan Beng Yong
System Engineer at a computer software company
The support can take some time to respond to fix the problem. I rate the support of Sangfor HCI an eight out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at a tech services company
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
Shahzad-Ahmed
Engineer, System Admin at a manufacturing company
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KennethLim
Owner at a tech services company
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
AliKhan1
Network Administrator at a university
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.