Compare GFI vs Sangfor

GFI

Based on 94 reviews.

Sangfor

Based on 88 reviews.

Latest Research

Buyer's Guide

KerioControl vs. Sangfor NGAF

September 2025

Sangfor NGAF vs. KerioControl

Updated: September 2025

Buyer's Guide

KerioControl vs. Sangfor NGAF

September 2025

KerioControl vs. Sangfor NGAF

Updated: September 2025

Sample Customers

Exinda

UMass Dartmouth, MLB Network, R&R Ice Cream, Savills, Manhattan School of Music, Blum Shapiro, Cincinnati Public Schools, City of Richmond, Genting Casinos, The Salvation Army, VoIP Unlimited, Frontier Silicon, Lakeshore Toltest, CTI Foods

KerioControl

Triton Technical, McDonald's

Sangfor NGAF

The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.

Sangfor WANO

Coolpad, Tradewinds Plantation Berhad, Toyota TBN, Kenanga Investment Bank

Popular Solutions

5 reviews

1 reviews

5 reviews

16 reviews

Sangfor HCI - Hyper Converged Infrastructure

9 reviews

Sangfor Endpoint Secure

11 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

Manufacturing Company

Government

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Constantnos Achilleos
Product manger at Asbis Mediteranean
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity....
Read full review of KerioControl »
Thanu Kishore
Technical Executive at Satcom Infotech
My experience with GFI LanGuard involves patch management where, whenever we visit customers, they request patches...
Read full review of GFI LanGuard »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
As a company dealing in satellite technology, we use it for small to big satellite links, and for some remote islands...
Read full review of Exinda »
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
We use it for receiving from our fax gateway and dropping faxes into our email service. We are a sales company with...
Read full review of GFI FaxMaker »

Review 1 of 4

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
The main use case is usually related to security. It deals with attacks that come day-to-day such as zero-day attacks...
Read full review of Sangfor Endpoint Secure »

Review 1 of 5

Customer Service

Ted Mbugua
Security Manager at a tech services company
The support from GFI LanGuard has been good.
Read full review of GFI LanGuard »
Mark Spiteri
IT Manager at JB Metropolitan Distributors
I've never contacted technical support because I just call the people that I contract to fix things and if they're...
Read full review of KerioControl »
Constantnos Achilleos
Product manger at Asbis Mediteranean
I have never needed to contact customer support as the product is easy to use, allowing problems to be solved quickly...
Read full review of KerioControl »
Daniel Mahar
Associate Director at a university
GFI's technical support for this solution could be better. It's hard to find information about Exinda, directly. It...
Read full review of Exinda »
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
We used the technical support once last week, and it was good. We got what we wanted.
Read full review of GFI FaxMaker »
Denis L
Sales Solutions Engineer at a tech services company
I am a distributor so I often will act as the support.
Read full review of Exinda »
Owenmpk
IT Support Professional at Valley IT Support, Inc
The technical support was very good originally but fell short when GFI took over. It is now getting better.
Read full review of KerioControl »
Justin Braegelman
IT Support at Rural Computer Consultants, Inc
The GFI technical support can be very time-consuming to get down to the root of the problem, but they are very...
Read full review of KerioControl »
Matt Gerken
VP Engineering & Admin at E Cubed Systems Sl
I have not used the technical support. My experience initially with Kerio was dealing directly with Kerio and then at...
Read full review of KerioControl »
Cristian Concha
Chief of Technical Department at a tech services company
The technical support is good.
Read full review of KerioControl »
Ray Kingdon
Technical Director at EVAK Technologies Limited
I have never had to use Kerio's customer support services.
Read full review of KerioControl »
Anonymous User
IT and Operations Manager at a financial services firm
Technical support is not the best. As an example, this past weekend I had an issue. It took me four days to get a...
Read full review of KerioControl »
Greg Regester
ICT Consultant at D-R Consulting Pty Ltd
I found the technical support pretty good. They are very responsive and come back with an answer on things pretty...
Read full review of KerioControl »
Anonymous User
Head of Technical - Systems and Security at a tech consulting company
The support has been responsive in my experience.
Read full review of GFI LanGuard »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Here in Argentina they are terrible, as they will not answer emails and will not reurn the phone calls. Otherwise...
Read full review of KerioControl »
Jay Greiner
Head of IT at Glorious Way Church
I've only had to use technical support once and it was on a VPN. They updated the VPN protocol and I had a question...
Read full review of KerioControl »
Dominic Halajian
General Manager at a tech services company
We've never had to use their technical support.
Read full review of KerioControl »
Liam Bartlett
IT & Installations Manager at Odyssey Gaming
I haven't contacted their technical support. If there are any issues then I get a network engineer guy first and see...
Read full review of KerioControl »
Anonymous User
Freelance IT Specialist at a computer software company
I haven't contacted technical support in the past, to be honest. I'm the kind of person that I would rather look...
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
The technical support is good as a reseller. We have direct connection with the technical support, we can send them...
Read full review of KerioControl »
Hugo Van Putten
Owner at Multi Level Software
The problems I've had with Kerio, when I wanted to change something, have always been solved by consulting the...
Read full review of KerioControl »
MarkKupferberg
Vice President at a manufacturing company
I don't deal with technical support directly. However, I would say my IT person puts it somewhere in the middle. My...
Read full review of KerioConnect »
Robert Allino
Owner at L3GNL LLC
I haven't used GFI, but back when Kerio had it, they were very good. They were very responsive. A lot of times you...
Read full review of KerioControl »
Herbert Haug
Systems Administrator at a tech company
We have a partner who does other work for us. They are also a Microsoft partner. If we need any support, we receive...
Read full review of GFI FaxMaker »
Anonymous User
Systems Engineer & Product Manager at a tech services company
Customer Service: Positive, compared to industry competition. Technical Support: Very good and improving.
Read full review of Exinda »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
Our experience with their tech support started off well. Then, a couple of their employees went wayward, but they got...
Read full review of Exinda »
Anonymous User
IT at a insurance company
We have contacted technical support only once, and I rate them a seven out of ten. However, they were unable to solve...
Read full review of GFI LanGuard »
Anonymous User
Senior Network Administrator at a tech vendor
We use the technical support. The support is good for GFI and its products.
Read full review of GFI FaxMaker »
AlonHodir
CEO at Shalom Hartman Institute
I had only about two occasions when I needed to contact GFI customer support and they were very helpful and quick.
Read full review of GFI LanGuard »
AliKia
Research And Development Manager at MFP
I don't use technical support because KerioControl is very easy to use.
Read full review of KerioControl »

Review 1 of 30

Faisal_Zia
Team Lead of Senior Directors at Net-International
The tool’s tech support offers us services without extra charges.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Wajeeh Ul Hasan .
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out...
Read full review of Sangfor NGAF »
Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at Connect Logistics
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
Ghias Ahmad
Network Officer at Punjab Information Technology Board
We contacted the support team for the licensing issues. We faced problems with the license not updating properly. We...
Read full review of Sangfor Endpoint Secure »
Moeed Mahmood
Network Administrator at Chase Up
The solution's technical support was very good, cooperative, and responsive. I am satisfied with the support team.
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
We rely on regional support from China due to the limited local team resources, although the quality of support is...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I contacted for direct support in Pakistan. They have a technical support team available at the Karachi location. At...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at Askari Life
The technical support is very good. Sangfor’s local partners are very friendly.
Read full review of Sangfor NGAF »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
SaadAziz
Manager IT at Sabirs' Group
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were...
Read full review of Sangfor NGAF »
HasnainEqbal
Chief Information Officer at Patel Hospital
I'm not entirely satisfied with Sangfor's technical support. There have been instances where the local partners...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
Their technical support is very good. It is the best part of the product.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
Anytime we encounter issues, whether software-related or architectural, we can reach out to Sangfor Internet Access...
Read full review of Sangfor Internet Access Gateway (IAG) »
AliKhan1
Network Administrator at GC University Lahore
The technical support is very good. They have a local vendor they have hired for the technical support and if...
Read full review of Sangfor NGAF »
Hassan Raza
System Account Manager at Primier Assist Limited
I rate Sangfor support eight out of 10.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
AliKhan1
Network Administrator at GC University Lahore
I have no experience with their technical support, as the GUI is self-descriptive and user-friendly. I haven't needed...
Read full review of Sangfor NGAF »
MuhammadWaqas
IT & Statistical Officer at THQ Hospital Choubara
The technical support team takes around two months to respond to queries. It is very time-consuming.
Read full review of Sangfor SSL VPN »
Sean Herrera
Project Manager at Novu
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Ovais Abbas
Coordinator Associate at National Institute of Cardiovascular Diseases
Their support is neither very good nor very bad. It's somewhere in the middle, around five or six, on a scale from...
Read full review of Sangfor Endpoint Secure »
Wong Soon Tai
IT Manager at SJ Securities Sdn Bhd
We've dealt with technical support and have found them to be helpful and responsive. We are satisfied with the level...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We didn’t face any issues with the solution’s technical support.
Read full review of Sangfor EasyConnect »
Denny Hidayat
Chief Information Officer - Government at Govt of City of Makassar
I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Anonymous User
Head Of Solutions at Mutex Systems
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »

Review 1 of 30

Technical Support

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