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Freshworks vs SolarWinds

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 44 reviews.
SolarWinds
Based on 265 reviews.
Latest Research
Overview
Information Not Available
SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Samanage
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
SolarWinds Web Help Desk
Instacart
Popular Solutions
Top Industries
Comms Service Provider
23%
Computer Software Company
20%
Government
5%
Media Company
5%
Comms Service Provider
22%
Computer Software Company
18%
Government
10%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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