Compare Forcepoint vs Trellix

Forcepoint

Based on 198 reviews.

Trellix

Based on 414 reviews.

Latest Research

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

June 2025

Trellix DLP vs. Forcepoint Data Loss Prevention

Updated: June 2025

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

June 2025

Forcepoint Data Loss Prevention vs. Trellix DLP

Updated: June 2025

Sample Customers

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

Trellix MOVE AntiVirus

Kleberg Bank, Sicredi, Seagate, Loop Technology, Vidant Health, Xcel Energy, Cook County, Berkshire Health Systems, Mauser, China Pacific Insurance, Cologne-Bonn Airport, Bank Central Asia, Boston Medical Center, Boston Scientific

Trellix Collaboration Security

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

10 reviews

Trellix Endpoint Security Platform

40 reviews

Trellix MOVE AntiVirus

15 reviews

Trellix Network Detection and Response

7 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

Government

Educational Organization

20%

Computer Software Company

10%

Financial Services Firm

10%

Government

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pablo-Verdina
Sales Manager at Mega tech S.A
We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Forcepoint Data Loss Prevention is used for endpoint email security and data loss prevention for web.
Read full review of Forcepoint Data Loss Prevention »
NikunjGodawat
Works
I have used Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) primarily for DLP (...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP (...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
The primary use case for Trellix Endpoint Security ( /products/trellix-endpoint-security-reviews ) is its...
Read full review of Trellix Endpoint Security Platform »
Kumaresan B
Senior Technical Support Engineer at Digitaltrack
We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in...
Read full review of Trellix Email Security »
Ezzard De Lange
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools...
Read full review of Trellix Active Response »
HameedAhmed
Sr. Deputy Director Information Technology at Pakistan Airpot Authority
This solution is intended for endpoint users and endpoint solutions. I like that it addresses our needs comprehensively.
Read full review of Trellix MOVE AntiVirus »

Review 1 of 5

Customer Service

Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
I have used Forcepoint's technical support, and I feel that it is average.
Read full review of Forcepoint Secure Web Gateway »
SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
Ashish Choudhary
Co-founder | Product Manager | CEO @ ReDi at TRIAD Technologies
Technical support is okay.
Read full review of Forcepoint Next Generation Firewall »
Muhammad Ali Aziz
Senior Manager Cyber Security Services & Solutions at Trillium
I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales...
Read full review of Forcepoint Data Loss Prevention »
Deepak Nagar
Manager, Strategic Alliances at Softcell Technologies Limited
The technical team was good. The support persons had good expertise about the product.
Read full review of Forcepoint Secure Web Gateway »
AlexOgbalu
Director at LiveFromSpace Limited
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Nikunj Godawat
Deputy Manager at a energy/utilities company
Forcepoint's technical support is good, but in the future, I'd like them to provide more tutorial documentation.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
I'd say that customer service is above average.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Infra Head at a consumer goods company
We are satisfied with the support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Product Manager at a tech services company
The support is very good, they are qualified professionals.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Systems Engineer at a tech services company
The technical support is very good. Here, in Saudi Arabia, service engineers are very cooperative and the Forcepoint...
Read full review of Forcepoint Secure Web Gateway »
Anjani Kumar
System Engineer at NetScout Systems
Resolving issues has sometimes taken longer than expected. While the initial response time has been problematic,...
Read full review of Forcepoint ONE »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior Manager IT at a computer software company
I'm not fully satisfied with Forcepoint Secure Web Gateway support. Though the response time is good, the resolution...
Read full review of Forcepoint Secure Web Gateway »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Security Specialist at a financial services firm
The technical support team needs to improve its engineer count because fewer engineers are working in the support team.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Regional Solutions Manager at a tech services company
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »
KrishnaChaitanya4
Manager at KPMG
Technical support is pretty good. I don't see any kind of delay. As soon as we raise the request, we always get...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Shared Information Security Officer at a university
The sales staff promised more than they can deliver, but the technical staff is excellent.
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Arf-Wu
Manager at Readytech
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Lead at a tech vendor
I think support is good but requires a lot of chasing. They don't actively monitor governance, so support is average....
Read full review of Forcepoint CASB »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Security Engineer at a healthcare company
I have used their support quite a bit. They are outstanding. I've been able to call them at any time that I'm here...
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
Technical support is great and are available during the week and on weekends. The respond promptly to tickets. If...
Read full review of Forcepoint Email Security [EOL] »

Review 1 of 30

AhmedEl-Tayeb
Product Manager at MCS
Some of our products have a first and second line owned by us. We are giving support services to the customers...
Read full review of Trellix Endpoint Security Platform »
Nir Nat
Medical Director at 0
I've never contacted technical support. I've never had any questions about the product that I needed help with.
Read full review of Trellix MOVE AntiVirus »
SRIYANSH SRIVASTAVA
Member Of Technical Staff at NEC
I'm satisfied with McAfee support.
Read full review of Trellix MOVE AntiVirus »
Amey Darekar
Personal Banker at HDFC Bank
The solution's technical support is good and supportive when it comes to my interactions with them.
Read full review of Trellix Collaboration Security »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of Trellix Endpoint Security Platform »
Vishal Khare
IT manager at Electrolux Home Products
The technical support is good.
Read full review of Trellix MOVE AntiVirus »
Hung-LE
Group IT Manager at Discova
I have experience with the solution's technical support.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
There is room for improvement in the customer service and support.
Read full review of Trellix Endpoint Security Platform »
Ebenezer D
Network Security & Data Management Admin at Digitaltrack
I rate the technical support below five out of ten.
Read full review of Trellix Endpoint Security Platform »
Peter Antoni
Product and Service Architect at Radar Cyber Security
My experience with the product's tech support is good.
Read full review of Trellix Endpoint Security Platform »
Meleria Mangaring
Solutions Engineer at Trends and Technologies, Inc
I haven't had any experience with technical support. I'm working as a presales engineer, however, I have colleagues...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Security, Cloud & Project Manager at a tech services company
The technical support is excellent.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Sr. Sales Engineer at a tech services company
They had pretty good tech support. I think a lot of what happened to McAfee, from my perspective, was everything went...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Anonymous User
CIO & Information manager at a leisure / travel company
Technical support is good.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Business System Analyst at a consultancy
I have not used technical support for the product.
Read full review of Trellix ESM »
Anonymous User
Information Security Analyst at a tech services company
Customer Service: I give customer service a 7 out of 10. Technical Support: I give technical support a 7 out of 10.
Read full review of Trellix ESM »
Anonymous User
Owner / Consultant at a marketing services firm
I have not had any experience with customer service and support.
Read full review of Trellix Endpoint Security Platform »
Hayaa Kayasseh
Process Specialist - Operational Excellence at a government
I have not had any experience with technical support.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Executive Officer at a tech services company
We have our technical teams who can do PoCs. Also, our local vendor can support us.
Read full review of Trellix Endpoint Security Platform »
VenkatKrishnan
VP - Cyber Security at Olam International
The technical support from Trellix is average - it's neither good nor bad. I would give it five or six points out of...
Read full review of Trellix Endpoint Security Platform »
Selina Aldefolla
Information Security Officer at a healthcare company
The technical support is fast and they have been helpful in resolving our issues.
Read full review of Trellix ESM »
Archie Scorgie
Information Security Senior Advisor at Eskom Ltd
We do get quick responses from support. However, it sometimes takes a bit longer to reach the final solution,...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Head of IT Division at PT Bank Mandiri (Persero) Tbk.
Customer service and technical support could use some enhancement. On a scale from 1 to 10, it is between six and...
Read full review of Trellix Network Detection and Response »
Rajini MohanElanjselvan
Solution Architect at PentechSolution Sdn Bhd
The technical support services are good. However, its response time could be better.
Read full review of Trellix Endpoint Security Platform »
Pavithra Ahuja
Freelance consultant at a consultancy
I've never had a need to reach out to technical support. There haven't been any issues with the product. Therefore, I...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
ITSM & AntiFraud Consultant at a tech company
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Trellix Endpoint Security Platform »
Mustapha
Senior Security Engineer at a agriculture
I am the technical support point of contact.
Read full review of Trellix Collaboration Security »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is very responsive and fast. They send an email on the same day of the call.
Read full review of Trellix Collaboration Security »
Anonymous User
Director Of Information Technology at a financial services firm
We don't have very good local technical support. The company really needs to build out its ability to support clients...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Assistant IT Manager at a insurance company
I've contacted technical support in the past and have had a relatively good experience. I have no complaints in...
Read full review of Trellix MOVE AntiVirus »

Review 1 of 30

Technical Support

No Data Available

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