Compare Forcepoint vs Trellix

Forcepoint

Based on 173 reviews.

Trellix

Based on 282 reviews.

Latest Research

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

March 2024

Trellix DLP vs. Forcepoint Data Loss Prevention

Updated: March 2024

Buyer's Guide

Forcepoint Data Loss Prevention vs. Trellix DLP

March 2024

Forcepoint Data Loss Prevention vs. Trellix DLP

Updated: March 2024

Sample Customers

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

Trellix Collaboration Security

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Popular Solutions

Forcepoint Data Loss Prevention

28 reviews

Forcepoint Secure Web Gateway

16 reviews

Forcepoint Next Generation Firewall

11 reviews

Trellix Endpoint Security

20 reviews

Trellix Endpoint Security (ENS)

29 reviews

Trellix Network Detection and Response

5 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

12%

Comms Service Provider

11%

Manufacturing Company

Educational Organization

29%

Computer Software Company

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManjitSingh
Cyber Security Engineer, team lead at a wellness & fitness company
Our primary use case for this solution is for malicious activities.
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
The solution is used for CASB. We can use it to secure applications, upload and download restrictions, and have...
Read full review of Forcepoint Cloud Security Gateway »
Muhammad Bahgat
Senior IT Security at ALEXBANK
We primarily use the solution for email security.
Read full review of Forcepoint Email Security [EOL] »
Dharmendra Mishra
Associate Consultant at SoftwareONE
We primarily provide the solution to our customers. I don't create the use cases. I just deploy as required. Largely,...
Read full review of Forcepoint Next Generation Firewall »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
There are several use cases that we use it for: * DLP purposes. * Multi-factor, step-up authentication. * In...
Read full review of Forcepoint ONE »

Review 1 of 5

Dinesh Kaarthik
Technical Support Executive at Safezone Secure Solutions Private Limited
The use cases are in Windows-based environment. All the features are available in DLP for that. Now, for Mac and...
Read full review of Trellix DLP »
Daniel Durian
Information Security Manager at SM Prime Holdings
The primary use case of the solution is central log management for the company. It allows us to see all the traffic...
Read full review of Trellix ESM »
HossamSelim
Vice- Head Of Math Department at a non-tech company
We primarily use the solution for threat protection. It was for a government project. It involves using a VPN and...
Read full review of Trellix Advanced Threat Defense »
Azadur Sarker
Deputy Manager at a tech services company

Read full review of FireEye iSIGHT Threat Intelligence [EOL] »
Anonymous User
Cyber Security Consultant at a tech consulting company
We're utilizing the solution more for security validation, mostly with our data and email measurements. That's really...
Read full review of Verodin »

Review 1 of 5

Customer Service

Hassan Moussafir
Information Security Senior Expert at Wafaassurance
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
The technical support was bad before. It has improved now. Often, the support team is not available. We need to call...
Read full review of Forcepoint Cloud Security Gateway »
SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
ManjitSingh
Cyber Security Engineer, team lead at a wellness & fitness company
I would say that their technical support is quite helpful. I would rate them a seven, on a scale from one to 10, with...
Read full review of Forcepoint Data Loss Prevention »
Dino R
System Administrator at a insurance company
The solution's technical support team is quite responsive and provides consistent support.
Read full review of Forcepoint Next Generation Firewall »
Mahendra Bedre
Lead at Infrastructure Solutions ALM
The technical support is very good.
Read full review of Forcepoint CASB »
Anonymous User
Chief Information Officer at a computer software company
I have been in contact with technical support several times, and I am not happy with them.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Security Engineer at isit
Technical support with Forcepoint Web Security is very good.
Read full review of Forcepoint Secure Web Gateway »
OusaidAbaz
Architect Network Security at GTT
We didn't have a support contract with Forcepoint because we were planning to move to a different technology.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Regional Solutions Manager at a tech services company
There's no support presence in my region. Because of this clients can't access premium support.
Read full review of Forcepoint Data Loss Prevention »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
General Manager - Consulting & AMS at a tech services company
We've been pleased with the level of support on offer. Technical support has been great.
Read full review of Forcepoint Email Security [EOL] »
Aamir Ejaz
Division Unit ITSM Head at Mana
My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue....
Read full review of Forcepoint Data Loss Prevention »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
General Manager - Consulting & AMS at a tech services company
I'm satisfied with the technical support for this product.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Owen Nunez
Security Engineer at Protego Trust Bank
Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help,...
Read full review of Forcepoint Data Loss Prevention »
Mairajuddin Ahmed
Division Manager, Information Technology at Lonestar
Although they offer a premium technical support option, which is costly, we have yet to opt for it during our years...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
CTO at a financial services firm
Their tech support is good. They're a 10 out of 10 in responsiveness and they're an eight out of 10 in getting the...
Read full review of Forcepoint ONE »
Anonymous User
AGM - IT Infrastructure at a manufacturing company
We've used technical support in the past. We are one of the major clients for most of these products in India, so we...
Read full review of Forcepoint Secure Web Gateway »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Information Security Consultant at a tech services company
Technical support is okay. It takes too long to get a response because the support comes directly from the...
Read full review of Forcepoint Next Generation Firewall »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
IsmailMohammed
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security [EOL] »

Review 1 of 30

AndyPittas
Head of Network and Security & Department at National Bank of Greece (Cyprus)
The support from McAfee MVISION Endpoint is very good.
Read full review of Trellix Endpoint Security (ENS) »
Meleria Mangaring
Solutions Engineer at Trends and Technologies, Inc
I haven't had any experience with technical support. I'm working as a presales engineer, however, I have colleagues...
Read full review of Trellix Endpoint Security (ENS) »
Faisal Mian
CTO at ABM Info. tech
Technical support is ineffective. Instead of dealing with the issue head-on, they tell us that the problem at hand...
Read full review of Trellix Endpoint Security »
WAKKAS AHMAD
Security Consultant at Mahle
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Trellix Collaboration Security »
Anonymous User
CTO & CISO at a tech vendor
The technical support has been very good. We're quite satisfied with the level of support we get.
Read full review of Trellix Helix »
Anonymous User
System Engineer at a tech services company
Their technical support is very good and responsive.
Read full review of Trellix Network Detection and Response »
LeonWessels
IT Security Manager at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
I rate McAfee support seven out of 10. We haven't opened a ticket with McAfee for the new product, but I would say...
Read full review of Trellix Active Response »
Anonymous User
Deputy Assistant Secretary
The support from the company has been wonderful. Any time we've had any issues they responded.
Read full review of Trellix Network Detection and Response »
Anonymous User
Project Manager at a comms service provider
We're actually the first line of support for our customers, so we are able to troubleshoot. However, the solution...
Read full review of Trellix Intrusion Prevention System »
Anonymous User
Relationship Manager at a financial services firm
I have not contacted technical support.
Read full review of Trellix Endpoint Security »
Anonymous User
Mgr. ICT-Services at a comms service provider
The support for McAfee MVISION Endpoint is okay. I have no complaints about it. On a scale of one to five, where one...
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
Security Engineer at Tenece Professional services
I rate it eight out of 10.
Read full review of Trellix Network Detection and Response »
Ala Khalil
PreSales Director at a marketing services firm
We have our own qualified tech support team, and we do not find a need for the tech support from FireEye IT.
Read full review of Trellix Network Detection and Response »
HossamSelim
Vice- Head Of Math Department at a non-tech company
I don't deal directly with technical support. I can't speak to how helpful or responsive they are.
Read full review of Trellix Advanced Threat Defense »
IT7b60
IT at a security firm
Technical support was helpful for what I needed.
Read full review of Trellix Advanced Threat Defense »
Kuldeep Patel
Senior System Administrator at a computer software company
We don't get any support from McAfee. If the endpoint server is down or something is not working, or the data is not...
Read full review of Trellix Endpoint Security »
Anonymous User
ITSM & AntiFraud Consultant
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Trellix Endpoint Security »
DuyNguyen4
Presales and product manager at Mi Mi Informatics Joint Stock Company
The technical support works fast and is knowledgeable and customer-friendly.
Read full review of Trellix Endpoint Security »
Anonymous User
System and Network Administrator at a retailer
Customer Service: Good. Technical Support: Good.
Read full review of Trellix Endpoint Security »
AwaisAbbasi
Operations Manager at a aerospace/defense firm
We've had some issues in the past and have had their Pakistani representative here. We've also communicated with...
Read full review of Trellix ESM »
Anonymous User
Head of Client Infrastructure at a computer software company
We have technical support from Trellix teams, who also helped us build the Trellix system. We had a second team that...
Read full review of Trellix Advanced Threat Defense »
Azadur Sarker
Deputy Manager at a tech services company
I would rate their technical support a seven out of ten.
Read full review of FireEye iSIGHT Threat Intelligence [EOL] »
Anonymous User
Cyber Defense Advisor | Founder Executive at a tech services company
I have no complaints. I would rate them a five out of five.
Read full review of Trellix Endpoint Security (ENS) »
Wilfred Mwigio
ITOfficer at U.S. Army Medical Research Unit - Kenya
The tech support was pretty responsive and I believe all my questions were answered within the stated timeline. I...
Read full review of Trellix Endpoint Security »
Victor Alexandrescu
IT Consultant and Project Manager at a government
We have had issues where we had to contact technical support. While they answered ok, the timing may have been a...
Read full review of Trellix ESM »
EnriqueDiaz Jolly
Owner at Jolly Security Inc
In general, technical support is good, they are usually knowledgeable. There are certain areas that you might want to...
Read full review of Trellix Collaboration Security »
Prashant_Pawar
Principal Architect at LTIMINDTREE
FireEye responds promptly, and their support has been excellent so far.
Read full review of Trellix Endpoint Security (ENS) »
John Matos
Senior Associate at a tech services company
I have not used their support.
Read full review of Trellix Endpoint Security »
Philippe Panardie
ciso at SDIS49
Technical support is rather good. But it's very restrictive, it's false of maintenance. If you're don't authenticate...
Read full review of Trellix Network Detection and Response »
Anonymous User
Owner / Consultant at a marketing services firm
I have not had any experience with customer service and support.
Read full review of Trellix Endpoint Security (ENS) »

Review 1 of 30

Technical Support

No Data Available

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