Compare Forcepoint vs Radware

Forcepoint

Based on 203 reviews.

Radware

Based on 153 reviews.

Overview

Information Not Available

Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.

Sample Customers

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

13 reviews

Forcepoint Next Generation Firewall

11 reviews

Radware Cloud WAF Service

38 reviews

Radware Alteon

11 reviews

Radware DDoS

19 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at BOK
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
CEO at a comms service provider
I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall for these...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP is in the banking environment. We deal with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Pankaj Kaushik
Security Operations Engineer at a tech vendor
My use cases for Radware Cloud WAF Service are basically engaged whenever we have a huge amount of attacks on our...
Read full review of Radware Cloud WAF Service »
Nishant Kandpal
Information Security Manager at Dalmia Bharat Ltd
We are using the service for DDoS protection, and all applications that are accessed over the internet need to be put...
Read full review of Radware DDoS »
Anonymous User
Project Manager at a tech vendor
We use the product for our web services across multiple web farms. It manages SSL load balancing and SSL offload,...
Read full review of Radware Alteon »
Haris Ishaq
IT Engineer at a comms service provider
We use Radware Bot Manager for protecting against bot attacks, specifically to distinguish between bot attacks and...
Read full review of Radware Bot Manager »
Tim-Nguyen
Senior Network Engineer at a cloud solution provider
The solution helps increase work efficiency by providing a central management platform to control all the Alteon....
Read full review of APSolute Vision [EOL] »

Review 1 of 5

Customer Service

Dino R
System Administrator at a insurance company
The solution's technical support team is quite responsive and provides consistent support.
Read full review of Forcepoint Next Generation Firewall »
OusaidAbaz
Security Network Architect at Inmac
We didn't have a support contract with Forcepoint because we were planning to move to a different technology.
Read full review of Forcepoint Next Generation Firewall »
Muhammad Ali Aziz
Senior Manager Cyber Security Services & Solutions at Trillium
I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales...
Read full review of Forcepoint Data Loss Prevention »
Mostafa-Mourad
Cyber Security Head at Turnkey Integrated Technologies TK-IT
We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for...
Read full review of Forcepoint Next Generation Firewall »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
Sometimes, we receive a delayed response from the technical support team.
Read full review of Forcepoint Data Loss Prevention »
AmgadYousry
Head of Infrastructure at a tech services company
Technical support sometimes takes too long to respond to queries.
Read full review of Forcepoint Secure Web Gateway »
Sampath Acharya
Technical Associate at Valuepoint Systems
I rate the technical support of the solution to be an eight out of ten.
Read full review of Forcepoint Data Loss Prevention »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
MarkEdward
Technical Support Engineer at MCS
Technical support can be better. The support themselves are skilled but when you call for support you have to wait...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Managing Consultant - Sr. DLP Security Engineer at a comms service provider
The biggest issue that hampered Forcepoint was the lack of development and good consistent support. Because of this,...
Read full review of Forcepoint Secure Web Gateway »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Assistant Manager, Information Security at a financial services firm
The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
Technical support is good outside Egypt.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Professional Services Coordinator at a tech vendor
We are often in touch with technical support. The quality comes and goes, depending on how many people they keep at a...
Read full review of Forcepoint CASB »
KrishnaChaitanya4
Manager at KPMG
Technical support is pretty good. I don't see any kind of delay. As soon as we raise the request, we always get...
Read full review of Forcepoint Data Loss Prevention »
Sowjanya Mallela
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
CEO at a comms service provider
On a scale of 1 to 10 for customer service for Forcepoint Next Generation Firewall, I would rate it at least 9, 9.5.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

Ajay Tyagi
General Manager at a wholesaler/distributor
The customer service is fine. We have contacted their customer support, and they are satisfactory in terms of quality...
Read full review of Radware DDoS »
Viral Dhimar
Director of Information Security at a tech services company
Radware's technical support was responsive and provided excellent guidance. Even their Level One support effectively...
Read full review of Radware DDoS »
Santiago Castro
Network Architect at a sports company
Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.
Read full review of Radware Alteon »
ARMANDO CARRETO CASTRO
Monitoring specialist at SCitum
I rate Radware support nine out of 10. I think Radware has the best customer service, especially compared to...
Read full review of Radware Bot Manager »
Tanuj-Garg
CIO at a computer software company
We have 24/7 access to Radware DDoS Protection Service's Emergency Response Team who collaborate during ongoing...
Read full review of Radware DDoS »
Gaurav-Mishra
Network Engineer at DXC Technology
I rate Radware support six out of 10. They have global support, so if you live in Asia, you can get support from the...
Read full review of Radware Alteon »
Wilmer Beltran
Engineer at a transportation company
Radware support saved us time developing rules for specific behaviors or issues. They have a lot of experience in this.
Read full review of Radware Bot Manager »
John Paredes
Network Architect at Corporación Nacional de Telecomunicaciones
Technical support is good, I would rate it a five out of five.
Read full review of Radware DDoS »
Pankaj Danej
SOC analyst at Adani Enterprises Ltd
I would rate their customer support a ten out of ten.
Read full review of Radware Cloud WAF Service »
RaynielBadiola
Technical Manager at Secur Links
The support provided is very knowledgeable. We do not need to use them much since, as a distributor, we are trained...
Read full review of Radware DDoS »
RaynielBadiola
Technical Manager at Secur Links
We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.
Read full review of Radware DDoS »
AliasgarRangwala
System Engineer at Check Point Software Technologies
The customer support wasn't great but it was reasonable.
Read full review of Radware DDoS »
DRGoyal
VP Technology at Rah Infotech
We have not been in contact with technical support for issues other than during setup and deployment. In those cases...
Read full review of Radware DDoS »
Boris Monterrosa
Architect at a transportation company
In the time I have been with this company we have had to open one customer service ticket. It was handled well and...
Read full review of Radware Alteon »
Shreyash Singh
Works at a energy/utilities company
I have contacted the customer support of Radware and generally received responses within the scheduled framework,...
Read full review of Radware Cloud WAF Service »
Anonymous User
Senior Solutions Architect at a tech services company
I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their...
Read full review of Radware DDoS »
Anonymous User
EVP, Chief Digital officer and head of Cybersecurity at a computer software company
When there is a problem and you contact their lower-level staff, they take their own sweet time to act. However, if...
Read full review of Radware DDoS »
Rajesh Tarkase
Manager at a computer software company
I rate Radware support an eight out of ten. Their professional services are excellent.
Read full review of Radware Bot Manager »
Anonymous User
Director of Research and Development at a comms service provider
We had some issues. When we opened a ticket, they responded immediately.
Read full review of Radware DDoS »
Anonymous User
EVP, Chief Digital officer and head of Cybersecurity at a computer software company
I rate Radware support a nine out of ten. I have contacted Radware support a couple of times. We have the highest...
Read full review of Radware Bot Manager »
Anonymous User
Team Lead at a media company
Their support is excellent. There were several things that we asked them to integrate into the portal, and they did...
Read full review of Radware Bot Manager »
Anonymous User
Deputy Manager at a energy/utilities company
I have contacted Radware's technical support many times, and their quality is very good as we receive timely support...
Read full review of Radware Cloud WAF Service »
Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
The technical support is okay. They are very accessible and they have different levels of services, depending on your...
Read full review of Radware DDoS »
Haris Ishaq
IT Engineer at a comms service provider
The support from Radware is excellent. I rate it ten out of ten because of their prompt availability and assistance...
Read full review of Radware Bot Manager »
Yogeswar Nakka
Sr IT Manager at a financial services firm
I would rate their customer support positively. Before using Radware, I experienced some delays with another product,...
Read full review of Radware DDoS »
Anonymous User
SolArch2098 at a tech services company
Their tech support is fantastic. Their response time has been good.
Read full review of Radware DDoS »
Augustine Abule
Application Supervisor at a government
Technical support from Radware rates as a nine out of ten, as their support is very good.
Read full review of Radware Cloud WAF Service »
Anonymous User
Security Specialist at a insurance company
Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't...
Read full review of Radware DDoS »
Anonymous User
Works
It's been excellent. The recent support was very helpful.
Read full review of Radware Bot Manager »
Anonymous User
System Administrator at a comms service provider
Overall, the technical support team resolves our issues, but they take some time to understand the issues.
Read full review of Radware Cloud WAF Service »

Review 1 of 30

Technical Support

No Data Available

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