Compare Extreme Networks vs McAfee

Extreme Networks

Based on 168 reviews.

McAfee

Based on 142 reviews.

Latest Research

Buyer's Guide

Aruba ClearPass vs. ExtremeControl

November 2026

Aruba ClearPass vs. ExtremeControl

Updated: November 2026

Sample Customers

ExtremeControl

Street Crane, Robert Bosch, Molex Chengdu, Weir Valves & Controls UK, Renault, AESSEAL, Ducati, Alexander Dennis, UK Ministry of Defence, Manz

ExtremeCloud IQ

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Popular Solutions

ExtremeCloud IQ

3 reviews

ExtremeWireless

6 reviews

ExtremeSwitching

6 reviews

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Top Industries

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Comms Service Provider

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Meric-Dinc
Director, Solutions at TopTel
We are utilizing Extreme products in many cases, including a significant project in Antalya, Turkey, involving five...
Read full review of ExtremeSwitching »
Wael Awni
Management Board Member And Network Engineer at NewLogics
I use ExtremeCloud IQ for our customers, providing centralized management for multiple branches. I use it for...
Read full review of ExtremeCloud IQ »
Jan Zontek
System Engineer at Poczta FM
The main use cases for ExtremeControl among my customers are to authenticate the users here for the end systems in...
Read full review of ExtremeControl »
Karel Ondracek
Network Administrator at THK Co Ltd
I use ExtremeWireless for several projects. One is for standard end users, another is for the guest network, and a...
Read full review of ExtremeWireless »
Anonymous User
Systems Engineer at a tech services company
We have been reselling ExtremeManagement for 13 years.
Read full review of ExtremeManagement »

Review 1 of 5

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

Customer Service

Manik Chavan
Assistnat Professor in Computer Science and Engineering Department at a educational organization
We get assistance from a third party. We can ask for assistance from them or Extreme.
Read full review of ExtremeCloud IQ »
Meric-Dinc
Director, Solutions at TopTel
To evaluate Extreme's technical support, I give a 10 out of 10. Their technical assistance center operates...
Read full review of ExtremeSwitching »
Wael Awni
Management Board Member And Network Engineer at NewLogics
So far, I haven't faced any issues and haven't needed any technical support.
Read full review of ExtremeSwitching »
MuhammadNadeem
Sr. Network Engineer at a tech services company
Technical support is good. They're responsive. I haven't really had to deal with them that much since the solution...
Read full review of ExtremeSwitching »
Yintho Taev
Logistics Supervisor at Andromeda Distribution Corporation
I was satisfied with the technical support.
Read full review of ExtremeSwitching »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt,...
Read full review of ExtremeRouting »
Bjarte Guterud
General Manager at Heath Comm AS
The technical support is very good. I rate support an eight or nine out of ten.
Read full review of ExtremeWireless »
MericDinc
Network division director at Toptal telecommunication company
ExtremeSwitching has the best after-sales technical support. Sometimes, when we face problems, we create a case, and...
Read full review of ExtremeSwitching »
Yintho Taev
Logistics Supervisor at Andromeda Distribution Corporation
The technical from ExtremeWireless has been good.
Read full review of ExtremeWireless »
Wael Awni
Management Board Member And Network Engineer at NewLogics
The solution's technical support needs improvement. The response time and qualification of the support team need to...
Read full review of ExtremeWireless »
MericDinc
Network division director at Toptal telecommunication company
The tool's support is good and can solve problems easily.
Read full review of ExtremeWireless »
AnkurKumar
Consultant at HCL Technologies
When I see the tech engineers, they join the calls whenever there is any performance issue. Whenever there is an RMA...
Read full review of ExtremeSwitching »
José Roldan
Ingeniero De Preventa at a tech services company
I rate GTAC support as very good. GTAC receives a score of ten out of ten.
Read full review of ExtremeCloud IQ »
Ilham Fareed
Head of Enterprise Networking at Connex Information Technologies
Technical support is very good; they respond promptly when we open a case. We don't need to request technical support...
Read full review of ExtremeCloud IQ »
Anonymous User
Consultant at a educational organization
We've never had to reach out to technical support.
Read full review of Extreme VDX [EOL] »
Bob Zhang
Network Engineer at a consultancy
I think customer support is good.
Read full review of ExtremeWireless »
WaelAwni
Engineer at NewLogics
The technical support is rated as six out of ten. We have experienced some cases being closed without resolution,...
Read full review of ExtremeSwitching »
Anonymous User
Network / Telephony Coordinator at a university
Customer Service: 8 Technical Support: 7
Read full review of ExtremeCloud IQ »
Anonymous User
IT Director at a pharma/biotech company
Customer Service: Customer service was fantastic. We had to call a few times during implementation and minor...
Read full review of ExtremeCloud IQ »
Matheus Santana
Wireless Network Analyst at a construction company
My experience with customer support is good.
Read full review of ExtremeCloud IQ »
Arturo Aguilar
Specialized Engineering Services at Netcontroll
The technical support team helped us with deployment. They gave us recommendations, and helped us fix issues that...
Read full review of ExtremeCloud IQ »
Anonymous User
IT Associate at a tech services company
Customer Service: I would rate customer service around 8/10. We have not had any significant problems necessitating a...
Read full review of ExtremeCloud IQ »
Anonymous User
Infrastructure Manager at a retailer
Customer Service: Customer service is very good. Technical Support: Technical support is good but could be faster.
Read full review of ExtremeCloud IQ »
Anonymous User
Information Technology Coordinator at a university
Customer Service: Excellent service. Yes, the service was and is excellent. And again, and again, the one hundred and...
Read full review of ExtremeCloud IQ »
WaelAwni
Engineer at NewLogics
I rate technical support for ExtremeControl as between six and seven out of ten.
Read full review of ExtremeControl »
Anonymous User
Enterprise Systems Engineer at a educational organization
Customer Service: Customer service is great. Technical Support: Tech support has been great.
Read full review of ExtremeCloud IQ »
DanielThomas1
Technician Analyst at a energy/utilities company
Support has a high degree of availability and expertise. They are in or near our time zone, cordial, and...
Read full review of ExtremeSwitching »
Anonymous User
Solution Architect at a tech vendor
When you want assistance, the technical support team is both responsive and helpful. I would rate their technical...
Read full review of ExtremeCloud IQ »
WaelAwni
Engineer at NewLogics
The technical support sometimes closes cases without resolution, which is why I rate it a seven out of ten.
Read full review of ExtremeWireless »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.
The technical support services are good. Occasionally, issues related to licensing or administration may require...
Read full review of ExtremeManagement »

Review 1 of 30

BharatUjenia
Sr. Group Manager - Enterprise IT at WNS Global Services
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Kirolos Labeb
CyberSecurity Operations at EliteVAD
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Victor Akidiva
CEO at Semper Systemis Ltd
There are instances where McAfee interferes with business applications. So, in those cases, we require an...
Read full review of McAfee Complete Data Protection »
Irshad Kazi
Lead Technical Consultant at ITC Infotech
I would rate tech support a five out of ten. When our company is in the process of resolving patching issues, and on...
Read full review of McAfee Complete Data Protection »
MuhammadKhan1
Associate Manager IT at Hi-Tech Foods
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
DavidJones7
Head of Content at Pharmaflow
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
Kamal Abdelrahman
Country Manager at a tech services company
I would rate McAfee technical support as a seven. Improvements could be made in response time or quality as all of...
Read full review of McAfee Total Protection for Data Loss Prevention »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Anonymous User
Implementation Engineer at a tech vendor
McAfee's technical support is actually fine.
Read full review of McAfee ePolicy Orchestrator »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support is very good and they respond quite quickly.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
RahulRaju
Security Specialist at Perth Airport
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team....
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Technical support is perfect. If you send a request for help but resolve the issue yourself after a few hours, they...
Read full review of McAfee Complete Data Protection »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
McAfee Total Protection for Data Loss Prevention's technical support is helpful.
Read full review of McAfee Total Protection for Data Loss Prevention »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »

Review 1 of 30

Technical Support

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