Compare Extreme Networks vs Lenovo

Extreme Networks

Based on 168 reviews.

Lenovo

Based on 95 reviews.

Sample Customers

Popular Solutions

ExtremeCloud IQ

3 reviews

ExtremeWireless

6 reviews

ExtremeSwitching

5 reviews

Lenovo ThinkSystem Rack Servers

0 reviews

Lenovo ThinkSystem DE Series

2 reviews

Lenovo ThinkSystem DM Series

1 reviews

Top Industries

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

Comms Service Provider

10%

Outsourcing Company

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Meric-Dinc
Director, Solutions at TopTel
We are utilizing Extreme products in many cases, including a significant project in Antalya, Turkey, involving five...
Read full review of ExtremeSwitching »
Wael Awni
Management Board Member And Network Engineer at NewLogics
I use ExtremeCloud IQ for our customers, providing centralized management for multiple branches. I use it for...
Read full review of ExtremeCloud IQ »
Jan Zontek
System Engineer at Poczta FM
The main use cases for ExtremeControl among my customers are to authenticate the users here for the end systems in...
Read full review of ExtremeControl »
Karel Ondracek
Network Administrator at THK Co Ltd
I use ExtremeWireless for several projects. One is for standard end users, another is for the guest network, and a...
Read full review of ExtremeWireless »
Anonymous User
Systems Engineer at a tech services company
We have been reselling ExtremeManagement for 13 years.
Read full review of ExtremeManagement »

Review 1 of 5

Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
If my company's clients need servers, like Lenovo Edge Servers, we provide them with such servers. My company...
Read full review of Lenovo Edge Servers »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
My main use case for Lenovo ThinkSystem DE Series is storage for our infrastructure and replica with another data...
Read full review of Lenovo ThinkSystem DE Series »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »

Review 1 of 5

Customer Service

Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
We get very good support from ExtremeSwitching. Compared to big players such as Cisco and others, it is definitely...
Read full review of ExtremeSwitching »
Bharath Poovaiah
Business Head at a tech services company
We have had good experiences with respect to support.
Read full review of ExtremeCloud IQ »
AnkurKumar
Consultant at HCL Technologies
When I see the tech engineers, they join the calls whenever there is any performance issue. Whenever there is an RMA...
Read full review of ExtremeSwitching »
Seungho Yang
Network Engineer at KOREAN AIR
The vendor support is good for ExtremeWireless. If I were to rate it from one to ten, I would give it nine points.
Read full review of ExtremeWireless »
Meric-Dinc
Director, Solutions at TopTel
To evaluate Extreme's technical support, I give a 10 out of 10. Their technical assistance center operates...
Read full review of ExtremeSwitching »
Wael Awni
Management Board Member And Network Engineer at NewLogics
The solution's technical support needs improvement. The response time and qualification of the support team need to...
Read full review of ExtremeWireless »
Anonymous User
Senior Security and Infrastructure at a tech services company
Customer Service: Customer service is very helpful. Before deployment we were speaking with our regional customer...
Read full review of ExtremeCloud IQ »
Anonymous User
-- at a tech company
Customer Service: The customer service with Aerohive is outstanding. The have forums and a support site. They are...
Read full review of ExtremeCloud IQ »
WaelAwni
Engineer at NewLogics
The technical support sometimes closes cases without resolution, which is why I rate it a seven out of ten.
Read full review of ExtremeWireless »
WaelAwni
Engineer at NewLogics
I rate technical support for ExtremeControl as between six and seven out of ten.
Read full review of ExtremeControl »
Evert Ruiten
Senior Pre-sales consultant at Businesscom BV
We have had no issues with technical support.
Read full review of ExtremeCloud IQ »
Anonymous User
Information Technology Coordinator at a university
Customer Service: Excellent service. Yes, the service was and is excellent. And again, and again, the one hundred and...
Read full review of ExtremeCloud IQ »
Anonymous User
Network Administrator at a government
Customer Service: I haven't used it much, but it's great when I have. Technical Support: Top notch! The technicians...
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Engineer at a tech services company
The customer service and support are good. I prefer vendors who provide technical support directly, unlike others who...
Read full review of Enterasys Campus LAN Switches »
Anonymous User
Technology Specialist at a hospitality company
Customer Service: I have had no problems with customer service. Technical Support: I haven't needed to use technical...
Read full review of ExtremeCloud IQ »
Anonymous User
Technology Integration Specialist at a non-tech company
Customer Service: Very satisfied! Technical Support: Great.
Read full review of ExtremeCloud IQ »
Anonymous User
Jr. IT Engineer at a real estate/law firm
Customer Service: Customer service meets expectations however there is room for improvement. Sometimes the...
Read full review of ExtremeCloud IQ »
Robert Zdzieblo
IT specialist at SimTel Sp. z o. o.
I have contacted technical support many times. Usually, they are very efficient and they can solve the issue very...
Read full review of ExtremeManagement »
WaelAwni
Engineer at NewLogics
I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the...
Read full review of ExtremeWireless »
Kamlesh Ridhorkar
Sr. Solution Architect at a tech vendor
We got good support from them.
Read full review of ExtremeCloud IQ »
Bob Zhang
Network Engineer at a consultancy
I think customer support is good.
Read full review of ExtremeWireless »
Anonymous User
CEO
Eight out of 10.
Read full review of ExtremeCloud IQ »
Anonymous User
Network Engineer at a government
Tech support, in my case, refers more to training than calling in tickets. When Extreme bought Enterasys, they had a...
Read full review of ExtremeSwitching »
Ufuk KINDAP
Technical Coordinator at Yildiz Technical University
The Extreme Turkey office directed me to their partners for support. I experienced effective help mainly remotely,...
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Integrator at a tech services company
Customer Service: While the support teams were responsive, they were not effective in solving the issues despite...
Read full review of ExtremeCloud IQ »
Anonymous User
Director at a educational organization
Our tech guy has always said that tech support is Extreme Networks' strength. They respond quickly and provide...
Read full review of ExtremeCloud IQ »
Anonymous User
Jr Support Technician at a government
I don't have any experience with their technical support.
Read full review of Extreme VDX [EOL] »
NIBRAS FARES
field service manager at Saudi Business Machines - SBM
We tried to get support, but they don’t offer 24/7 coverage. The response time was slower than expected, and support...
Read full review of ExtremeWireless »
Anonymous User
Consultant at a educational organization
We've never had to reach out to technical support.
Read full review of Extreme VDX [EOL] »
Anonymous User
DfT National Standards/Bikeability Cycle Instructor/ Cycle Mechanic and Dr Bike at a legal firm
The technical support for this solution is good.
Read full review of ExtremeCloud IQ »

Review 1 of 30

Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
GermanInfante
Solutions Architect Data Center Servers and Storage at a printing company
The technical support of Lenovo ThinkAgile HX can improve. I rate the support from Lenovo ThinkAgile HX a three out...
Read full review of Lenovo ThinkAgile HX Series »
Mohammad Jundiah
Solutions Architect at Qatar Datamation Systems

Read full review of Lenovo TS Series »
Cengiz Çapok
Company Owner at UTCBim Bilgisayar Hizmetleri
The solution's technical support is good.
Read full review of Lenovo ThinkSystem DE Series »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
Technical support has been very good overall.
Read full review of Lenovo ThinkSystem Rack Servers »
Sanjesh Kumar
System Engineer at Tech Data GmbH
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Mark Richmond
Chief Technology Officer at Next Level Communications
The support from Lenovo is reliable.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
I am very satisfied with their support.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »
Anonymous User
Manager Technology Services - Data Center at PTCL.Official
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
CTO at Caja Paita
They provide good support. We have a software to communicate with them and get any help that we need.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Farrokh Farrokh
CEO at a tech vendor
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Technical Specialist at a tech vendor
We try to solve any problems ourselves using the company site because we have no local technical support in our...
Read full review of Lenovo ThinkSystem DM Series »
Augustine Gracious
Service manager at Crescent Technologies
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.