Compare Exabeam vs One Identity

Exabeam

Based on 227 reviews.

One Identity

Based on 528 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. syslog-ng by One Identity

November 2026

syslog-ng by One Identity vs. LogRhythm SIEM

Updated: November 2026

Buyer's Guide

Exabeam vs. Safeguard by One Identity

November 2026

Safeguard by One Identity vs. Exabeam

Updated: November 2026

Buyer's Guide

Exabeam vs. Safeguard by One Identity

November 2026

Exabeam vs. Safeguard by One Identity

Updated: November 2026

Buyer's Guide

LogRhythm SIEM vs. syslog-ng by One Identity

November 2026

LogRhythm SIEM vs. syslog-ng by One Identity

Updated: November 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

NetMon

Sera-Brynn

Safeguard by One Identity

Cavium

syslog-ng by One Identity

Tecnocom, University of Victoria, University of Exeter, Datapath

Popular Solutions

LogRhythm SIEM

5 reviews

Exabeam

4 reviews

NetMon

1 reviews

Identity Manager by One Identity

93 reviews

OneLogin by One Identity

93 reviews

Active Roles by One Identity

73 reviews

Top Industries

Outsourcing Company

13%

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

21%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
Monsur Ahmed
Software management at Midland Bank
We use it for cyber security. It is designed to help organizations detect and respond to security threats effectively
Read full review of LogRhythm NDR [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

HananSyed
Cyber Security Consultant at Mideast Data Systems
We have contacted technical support. On a scale from one to ten, I would rate them a six. They respond but it's...
Read full review of LogRhythm UEBA [EOL] »
Mokhammad Rakhman
Product Development - Security Solutions Manager at Aplikanusa Lintasarta
Customer support is very helpful and effectively solves my problems.
Read full review of LogRhythm SIEM »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
Sheikh Abu Ayub Azad
CEO at Trustaira
This kind of solution sometimes needs a quick response from support, and it can often take a while for them to...
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Security Analyst at a financial services firm
Tech support is amazing. They always follow up with a document on how to do something and if you still need further...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Analyst at PLS Financial
The product offers excellent service and technical sport. They're very prompt with getting back to our team...
Read full review of LogRhythm SIEM »
Kashif Ali
Unit Head Titanium (Security Solution) at RapidCompute
We are in touch with their support. It's government support, and they're quite supportive, and they are quite...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at Guitar Center
They're top-notch. Every time I call, there's somebody willing to pick up the phone, somebody willing to jump on a...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Architect at a construction company
We use the tech support on a daily basis. They are very easy to reach. There is always a person whom you can talk to...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
The technical support services are good.
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at U.S. Acute Care Solutions
We've been working with their Beta team, not really technical support. I would say their Beta team is good, a seven...
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Senior Security Engineer at Augeo Marketing
We have used technical support. The last issue that I opened was because I didn't have the correct parsing support...
Read full review of LogRhythm SIEM »
Anonymous User
Network Security at a energy/utilities company
I have used LogRhythm tech support and I would say those guys are phenomenal, outstanding. They get back to you...
Read full review of LogRhythm SIEM »
Anonymous User
Sr. Systems Support Analyst at a manufacturing company
We've used tech support a couple of times, and they've been very responsive and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
It is mostly good. We are not always able to reach the right person. We have had a couple of problems that were...
Read full review of LogRhythm SIEM »
Shreenkhala Bhattarai
Cyber Security Researcher at a tech services company
The technical support is great.
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
Read full review of LogRhythm SIEM »
Anonymous User
IT Specialist at a tech services company
I haven't needed to make contact with technical support.
Read full review of Exabeam »
Anonymous User
Senior Security Engineer at a healthcare company
We have used technical support in the past and it hasn't been an issue. They get back with us fairly quickly. Great...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Engineer at a transportation company
We've used them a few times. They were pretty good.
Read full review of LogRhythm SIEM »
Anonymous User
Cyber Security Engineer at a healthcare company
They're pretty good. I'm impressed with their support. It has been easy to reach the right person.
Read full review of LogRhythm SIEM »
Anonymous User
Security Operations Center Manager at a financial services firm
Everything experience I have had with them has been awesome. I have had no issues going to them. They are willing to...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a tech services company
I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
LogRhythm UEBA has very responsive technical support.
Read full review of LogRhythm UEBA [EOL] »
George Succar
Strategic Account Specialist at FITS Consulting
I haven't been in touch with technical support. The solution hasn't been implemented yet. I've mostly been acquiring...
Read full review of Exabeam »
Anonymous User
Operations Team Lead at Mary Kay Inc
The Professional Services as well as the general support has been phenomenal. They're very attentive to our needs....
Read full review of LogRhythm SIEM »

Review 1 of 30

Neera Jain
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
One Identity's support is great. I would rate them a nine out of ten.
Read full review of Active Roles by One Identity »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
We had some experience reaching out to support for One Identity Password Manager, especially during the initial setup...
Read full review of Password Manager by One Identity »
Divya-Mohan
Founder and Principal Architect at dmj.one
They had premier support, but I never used any of it.
Read full review of Identity Manager by One Identity »
SameerPalav
Managing Director at Amal it
The technical support is responsive and helpful.
Read full review of Active Roles by One Identity »
AndreasMüller1
Project Manager at B. Braun Group
I use regular support instead of Premier Support. Rating their support is challenging because the quality sometimes...
Read full review of Identity Manager by One Identity »
Dr. Deepanjan Saha
Principal Cybersecurity Architect at a tech vendor
I have contacted their technical and customer support. I consider their support to be very standard, relying on an...
Read full review of Identity Manager by One Identity »
Prithviraj kallurkar
Business Development Executive at Digitaltrack
Customer support for OneLogin has been generally good, but somewhat mixed depending on the type of issue. For...
Read full review of OneLogin by One Identity »
Ben Ruset
Senior Director of Infrastructure at Whip Media
I've found that when I open a support case, I typically receive a response within a few hours, and the support team...
Read full review of OneLogin by One Identity »
Tanyanika Lewis
IT Support Technician at Interlaced
I would rate the vendor support that One Identity provides a ten out of ten.
Read full review of OneLogin by One Identity »
RiyasAbdulkhader
Security Consultant at a financial services firm
We subscribe to premium support from Dell IBM. It's pretty good but can take a while to respond with a solution,...
Read full review of Identity Manager by One Identity »
Mahesh Dattatray Malve
Senior Business Development Executive at Digitaltrack
I found the customer support experience with One Identity generally positive, especially for enterprise-level support...
Read full review of Active Roles by One Identity »
Nagendra Kushwaha
Technical Engineer at Shriram Finance Limited
My experience with the customer support team of One Identity Manager is positive.
Read full review of Identity Manager by One Identity »
Satyam Gupta
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The customer support is excellent in technical assistance, and they are ready to provide support at any time.
Read full review of Safeguard by One Identity »
Prithviraj kallurkar
Business Development Executive at Digitaltrack
I have had to reach out to One Identity customer support a few times, mainly during the initial development phase or...
Read full review of Safeguard by One Identity »
Lalit Wagh
Machine Learning Engineer at a consultancy
OneLogin support effectively maintains standard operations, while their enterprise tier engineering depth fosters...
Read full review of OneLogin by One Identity »
Reviewer56857
Chief Information Security Officer at a financial services firm
I haven't had a chance to work the One Identity technical team. We work with the local partner instead. None of my...
Read full review of Safeguard by One Identity »
Anonymous User
Software Engineer at a tech services company
We required some help while onboarding to OneLogin, and the customer support was greatly helpful. I would rate the...
Read full review of OneLogin by One Identity »
Akash Pardeshi
Devoloper at Wealthcompany.in
My experience with customer support was generally positive. For routine issues and product-related questions, the...
Read full review of Active Roles by One Identity »
Anonymous User
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor
I have not had a challenge working with One Identity technical support so far. Everything is good, and I can give One...
Read full review of Active Roles by One Identity »
Anonymous User
Senior Product Manager for Identity & Access Management at a non-tech company
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
Read full review of Identity Manager by One Identity »
Mahesh Gummul
abc at 3i Infotech
My experience with customer support for One Identity Active Roles has been generally positive, as the support team is...
Read full review of Active Roles by One Identity »
Anonymous User
IT Security Consultant at a tech services company
Technical support is brilliant. They are very helpful.
Read full review of Safeguard by One Identity »
Anonymous User
Service Desk Team Lead & Project Manager at Kodak
We use the vendor's regular support. Sometimes the response time is slow. Sometimes we don't feel the answers they...
Read full review of Active Roles by One Identity »
Marta Dern
Analyst at Grifols
We have opened a couple of cases and we've had a really good response from the team. Initially, we contacted...
Read full review of Identity Manager by One Identity »
Anonymous User
Works
We used their regular support. If they were online, their response was prompt. If I raised a request while they were...
Read full review of Identity Manager by One Identity »
Florin Baciu
Identity & Access Management Solution Architect (IAM) at UNIQA GSC Slovakia
One Identity Manager's customer support is satisfactory, as they provide us support every time we open an incident or...
Read full review of Identity Manager by One Identity »
Matt Thomson
Principal Consultant at CyberCX
Technical support was good, for the most part, especially when the local support team understood our level of...
Read full review of Identity Manager by One Identity »
Piotr Grabowski
Infrastructure Service Specialist at Netcompany
I have contacted the technical support of One Identity Manager a couple of times during the four years. It was...
Read full review of Identity Manager by One Identity »
Felipe Gimenes
Analista de Suporte at a consultancy
Customer support for OneLogin Customer Identity by One Identity in Brazil is still a little behind. I know they are...
Read full review of OneLogin Customer Identity by One Identity »
Anonymous User
Senior Identity Management Consultant at a computer software company
We use Premier Support from One Identity Manager. They respond quickly to our tickets, and our customers are...
Read full review of Identity Manager by One Identity »

Review 1 of 30

Technical Support

No Data Available

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