Compare EnterpriseDB vs MongoDB

EnterpriseDB

Based on 5 reviews.

MongoDB

Based on 63 reviews.

Sample Customers

EDB Ark

KT Corporation, Mariner, Ericsson

EDB Managed DBaaS Service

Ericson, Robobank, KT Corporation

MongoDB Atlas

eHarmony, Sega, KPMG, Telefonica, Checkr, 7-Eleven

Popular Solutions

EDB Postgres Replication Server

1 reviews

MongoDB

33 reviews

MongoDB Atlas

8 reviews

Top Industries

Comms Service Provider

24%

Computer Software Company

20%

Financial Services Firm

13%

Government

Comms Service Provider

30%

Computer Software Company

13%

Financial Services Firm

11%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
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Review 1 of 1

Martin Doskocil
Enterprise Architect at Moneta Money Bank as
We are using MongoDB as the database on our private cloud, which is AWS in Frankfurt. We monitor different banks...
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Anonymous User
Senior Project Manager - IT Services at a tech services company
Our use case for MongoDB Atlas is not an as an RDBMS. It is a NoSQL database which means that it's not like a...
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Review 1 of 2

Customer Service

BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
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Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
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Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
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Review 1 of 4

Bahattin Yetismis
CTO at BE1 consultancy
Currently, we have a skilled DBA and don't need any consultancy. In the future, if there are more customers in all of...
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Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
I have not contacted technical support.
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Rogelio Guillen
Senior QA Engineer at SendGrid
We did not use the technical support.
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Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
I have not contacted technical support. I used the official documentation, which was enough for me.
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Felix Esteban
Head of Development and Consulting at Logalty
We don't use the technical support because we have our own technical team that can help us.
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AhmetÖzdemir
Senior Database Administrator at Türk Telekom
I think there are two kinds of support. One of them is local. If there is any trouble, we open the ticket with a...
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Martin Doskocil
Enterprise Architect at Moneta Money Bank as
I am not involved in the troubleshooting. I don't directly deal with technical support.
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Thomas Robertz
Fullstack Developer at a tech services company
We're not using support.
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Darrell Bullock
Senior Application Developer at Albert Einstein Healthcare Network
We receive great customer service.
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Pranesh Vittal
Associate Director - Database & DevOps at Medlife
Because we are using the Community Edition, we don't have any support whatsoever. We did interact with them for...
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LourensWalters
Senior Program Manager and Data Scientist at a tech services company
I can't recall any issues that our technical team ever had. My feeling was that they were satisfied.
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Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We haven't had any issues so far.
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Anonymous User
Senior Database Administrator Engineer at a comms service provider
I have no experience with technical support.
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Mpho Morake
Group CEO at Mmusi Group
Customer service depends on your subscription. Suppose it's open-source, then hard luck because you won't get any...
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Anonymous User
Data Engineer | Full Stack Developer at a tech services company
When I was getting trained in the data engineering field, there was a saying that if we run after the technical...
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Anonymous User
Deputy CTO at a tech company
We purchased the license for the solution to allow us to use the support and it was very high-level support we...
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Anonymous User
IT Manager at a insurance company
I haven't called them ever. I haven't seen any issues, so I would say it's pretty good.
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Anonymous User
Senior Software Engineer at a tech services company
I have never contacted MongoDB's technical support.
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Anonymous User
Senior Project Manager - IT Services at a tech services company
As you know, all cloud service providers offer different plans for support. It is up to us to select what plan we...
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Anonymous User
Engineer at a energy/utilities company
The technical support is good. We have received very good feedback.
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Anonymous User
Project Manager at a tech services company
We don't even know how to get ahold of MongoDB support. We don't know how to contact them. We prefer local support.
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Maurice Aelion
Senior DBA & IT Consultant at MA Consulting
There is no technical support since it's a community-supported database. If you would like to buy services like that,...
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Anonymous User
Head Channel and Capacity at a computer software company
We have support through online communities, such as forums and blogs.
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Anonymous User
Solutions Developer at a tech services company
There's no technical support in the server source.
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Anonymous User
Information Risk Officer at a insurance company
We use technical support quite frequently. The tech support experiences that I have heard anecdotally have been fine....
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Anonymous User
Senior Associate at a financial services firm
I've never used technical support. I can't speak to their level of responsiveness or how knowledgeable they are.
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Anonymous User
Database Engineer at a financial services firm
They provide a high level of technical support.
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Anonymous User
Product Engineer 2 at a logistics company
There are a lot of articles and a lot of discussions online. So, we pretty much get all the answers that we want. If...
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José Luis García Morillo
Senior Developer at ENEL
I have not contacted technical support. We have been able to resolve any issues we have had on our own.
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Anonymous User
Data Science Lead at a computer software company
I have not had experience with technical support.
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Review 1 of 30

Technical Support

No Data Available

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