Compare EnterpriseDB vs MongoDB

EnterpriseDB

Based on 12 reviews.

MongoDB

Based on 131 reviews.

Sample Customers

EDB Postgres Advanced Server

Ericsson, Clear Capital, PinkRoccade, ABN Amro, WholeWorldBand, Van Genechten, Gallinat-Bank AG, Mariner, coresystems, Aquent, Contegix, AQA, Genscape, InMobi

EDB Ark

KT Corporation, Mariner, Ericsson

EDB Managed DBaaS Service

Ericson, Robobank, KT Corporation

MongoDB Enterprise Advanced

Facebook, MetLife, City of Chicago, Expedia, eBay, Google

MongoDB Atlas

Wells Fargo, Forbes, Ulta Beauty, Bosch, Sanoma, Current (a Digital Bank), ASAP Log, SBB, Zebra Technologies, Radial, Kovai, Eni, Accuhit, Cognigy, and Payload.

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

1 reviews

EDB Postgres Replication Server

0 reviews

MongoDB Enterprise Advanced

19 reviews

MongoDB Atlas

15 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Retailer

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »
Anonymous User
Student at a university
Our primary use case for EDB Postgres Advanced Server was to study the code base behind it. We aimed to understand...
Read full review of EDB Postgres Advanced Server »

Review 1 of 3

Laksiri Bala
DB Architect / Consultant at Virtusa Global
I primarily use Oracle databases, but I work with many other databases such as MongoDB Atlas and several cloud...
Read full review of MongoDB Atlas »
Fabien GOUINEAU
Architecte Cloud at Visiativ SA
I am not a partner of MongoDB; I am just a customer. I do not use MongoDB in AI projects; only CosmoDB is used for AI...
Read full review of MongoDB Enterprise Advanced »

Review 1 of 2

Customer Service

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
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Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
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Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
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Review 1 of 10

SurajSachdeva
Data Engineer | Developer at Team Computers
When I was getting trained in the data engineering field, there was a saying that if we run after the technical...
Read full review of MongoDB Enterprise Advanced »
BIPIN SINGH
Senior Software Engineer at a computer software company
We contacted the MongoDB team for assistance whenever we encountered issues, particularly when optimizing queries...
Read full review of MongoDB Enterprise Advanced »
Milton Palacin
Solution Architect at SBS
When it comes to technical support, I am the same as our reseller. I use community help and google.
Read full review of MongoDB Enterprise Advanced »
Uzair Faruqi
Head Of Analytics at Mjunction Services
We use the open-source version of MongoDB and manage it ourselves, so we have not contacted their technical support.
Read full review of MongoDB Enterprise Advanced »
Srinivas Mutyala
Database Architect at a tech services company
MongoDB’s technical support is awesome.
Read full review of MongoDB Enterprise Advanced »
Leonard Niehaus
Solutions Architect at CGI
The experience with the first-level support was a bit annoying as they took a lot of hours to figure out the issue,...
Read full review of MongoDB Atlas »
Anonymous User
Database Engineer at a financial services firm
They provide a high level of technical support.
Read full review of MongoDB Enterprise Advanced »
Ashish Jaria
IT admin at Automode
I rate the support an eight out of ten.
Read full review of MongoDB Atlas »
Anonymous User
CEO at a tech services company
We are actually using the community version so we manage it ourselves. We have engaged a consultant so if we have any...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Solutions Developer at a tech services company
There's no technical support in the server source.
Read full review of MongoDB Enterprise Advanced »
Mac Wang
Project Manager at Realnux
We don't even know how to get ahold of MongoDB support. We don't know how to contact them. We prefer local support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
System Analyst and Team Lead at a tech services company
We have not made use of technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Software Engineer at a transportation company
If something is wrong on the cluster, you need to contact the support team. At first, when we were trying to build a...
Read full review of MongoDB Enterprise Advanced »
Felix Esteban
Head of Development and Consulting at Logalty
We don't use the technical support because we have our own technical team that can help us.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Product Engineer 2 at a logistics company
There are a lot of articles and a lot of discussions online. So, we pretty much get all the answers that we want. If...
Read full review of MongoDB Enterprise Advanced »
Alain Rouen
Technical Director for Innovation Lab at Smile
I have never used technical support.
Read full review of MongoDB Atlas »
Anonymous User
Associate Consultant at a computer software company
I have not needed technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Principal Engineer at a financial services firm
There have been instances when we have needed to reach out to the technical support team for assistance. In order to...
Read full review of MongoDB Atlas »
CharlesGreen
President at Alpha Maxx Healthcare
The support is fine. You rarely connect with the support because of a problem. They are called more often if find out...
Read full review of MongoDB Atlas »
Anonymous User
Consultant at a tech services company
I have never been in contact with the people who developed MongoDB. I've never bought any support from them or had...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Software Engineer at a retailer
I haven't contacted their technical support.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Information Risk Officer at a insurance company
We use technical support quite frequently. The tech support experiences that I have heard anecdotally have been fine....
Read full review of MongoDB Atlas »
NikolayBachvarov
Software Architect at AIOPS group
MongoDB offers free support online, and they seem to be doing a good job overall.
Read full review of MongoDB Atlas »
Anonymous User
Team Leader at a tech services company
I have not used the technical support. If I get stuck, I search for the answers and will luckily find them.
Read full review of MongoDB Enterprise Advanced »
Mpho Morake
Group CEO at Mmusi Group
Customer service depends on your subscription. Suppose it's open-source, then hard luck because you won't get any...
Read full review of MongoDB Enterprise Advanced »
RajeshKannaS
Solution Architect at SAP
We used to handle technical support ourselves, as the tool was easy to handle, and we didn't need any special...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Head of Department at a transportation company
We have not used technical support very much because we don't have any issues with it. It has been quite stable and...
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Digital General Manager at a tech services company
I have not yet contacted the technical support team of MongoDB, but I have great interactions with the MongoDB side....
Read full review of MongoDB Enterprise Advanced »
Anonymous User
Senior Associate at a financial services firm
I've never used technical support. I can't speak to their level of responsiveness or how knowledgeable they are.
Read full review of MongoDB Enterprise Advanced »
Anonymous User
IT Manager at a insurance company
I haven't called them ever. I haven't seen any issues, so I would say it's pretty good.
Read full review of MongoDB Enterprise Advanced »

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Technical Support

No Data Available

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