Compare EnterpriseDB vs MongoDB

EnterpriseDB

Based on 12 reviews.

MongoDB

Based on 127 reviews.

Sample Customers

EDB Postgres Advanced Server

Ericsson, Clear Capital, PinkRoccade, ABN Amro, WholeWorldBand, Van Genechten, Gallinat-Bank AG, Mariner, coresystems, Aquent, Contegix, AQA, Genscape, InMobi

EDB Ark

KT Corporation, Mariner, Ericsson

EDB Managed DBaaS Service

Ericson, Robobank, KT Corporation

MongoDB

Facebook, MetLife, City of Chicago, Expedia, eBay, Google

MongoDB Atlas

Wells Fargo, Forbes, Ulta Beauty, Bosch, Sanoma, Current (a Digital Bank), ASAP Log, SBB, Zebra Technologies, Radial, Kovai, Eni, Accuhit, Cognigy, and Payload.

Popular Solutions

EDB Postgres Advanced Server

5 reviews

EDB Postgres Enterprise Manager

1 reviews

EDB Postgres Replication Server

0 reviews

MongoDB

18 reviews

MongoDB Atlas

21 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

Retailer

Computer Software Company

17%

Financial Services Firm

17%

University

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
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BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
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Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »

Review 1 of 3

Laksiri Bala
DB Architect / Consultant at Virtusa Global
I primarily use Oracle databases, but I work with many other databases such as MongoDB Atlas (...
Read full review of MongoDB Atlas »
Hamidul Islam
Senior Consultant at Infosys
I used the solution in the production level to search data and create education-based tutorials for a project. We had...
Read full review of MongoDB »

Review 1 of 2

Customer Service

BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
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Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
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Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
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Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
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Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
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Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
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Review 1 of 10

SurajSachdeva
Data Engineer | Developer at Team Computers
When I was getting trained in the data engineering field, there was a saying that if we run after the technical...
Read full review of MongoDB »
VijayS1
Head of digital transformation at Maantic
The support from MongoDB has been great. We had to work with them during the data validation and support was helpful....
Read full review of MongoDB »
Souvik Banerjee
Software Development Engineer at a tech vendor
I keep hearing from my previous team that the technical support for MongoDB Atlas has been slow on some queries or...
Read full review of MongoDB Atlas »
Hamidul Islam
Senior Consultant at Infosys
I have not used technical support because I can easily Google to find the information I need.
Read full review of MongoDB »
Isuru Jayathissa
Senior Technical Lead at Creative Software
My company contacted the MongoDB Atlas Australian support team once, and I'm rating the team eight out of ten.
Read full review of MongoDB Atlas »
Andre Kapp
Snr. Developer at Mama Money Pty
We've never had to deal with technical support yet, therefore, I can't speak to how helpful or responsive they might be.
Read full review of MongoDB Atlas »
NikhilGupta2
React Developer at Courtside Analytics
MongoDB is pretty popular, and we have a lot of documents and support available for it. The community is pretty big...
Read full review of MongoDB »
Bahattin Yetismis
CTO at BE1 consultancy
Currently, we have a skilled DBA and don't need any consultancy. In the future, if there are more customers in all of...
Read full review of MongoDB Atlas »
Marco Giovannini
Cloud Architect Freelancer at 73 Team
We only had basic technical support. We did not have enterprise support. However, the regular support has been okay....
Read full review of MongoDB Atlas »
Khurram Jamil Khan
Head of SQA, Project Manager at Vroozi
MongoDB's technical support team is responsive and helpful. I rate the technical support an eight out of ten.
Read full review of MongoDB »
Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We haven't had any issues so far.
Read full review of MongoDB Atlas »
Martin Doskocil
Enterprise Architect at Moneta Money Bank as
I am not involved in the troubleshooting. I don't directly deal with technical support.
Read full review of MongoDB »
Leonard Niehaus
Solutions Architect at CGI
The experience with the first-level support was a bit annoying as they took a lot of hours to figure out the issue,...
Read full review of MongoDB Atlas »
Ido Ben Ami
Software Architect at Yum! Brands
The technical support is very good. I would rate it as an eight out of ten.
Read full review of MongoDB Atlas »
Sushil Dwivedi
Team Lead at RBS Securities
We have a support portal where we can log tickets and fix issues. We contact them directly and we can set up a call...
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Anonymous User
Associate Director - Database & DevOps at Medlife
Because we are using the Community Edition, we don't have any support whatsoever. We did interact with them for...
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Rogelio Guillen
Senior QA Engineer at SendGrid
We did not use the technical support.
Read full review of MongoDB Atlas »
Anonymous User
Senior Database Administrator Engineer at a comms service provider
I have no experience with technical support.
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Ossama Benaziz
Operations Director at ALTERSIS Performance
Technical support has been good.
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Thomas Robertz
Fullstack Developer at a tech services company
We're not using support.
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Anonymous User
Consultant at a tech services company
I have never been in contact with the people who developed MongoDB. I've never bought any support from them or had...
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Anonymous User
CEO at a tech services company
We are actually using the community version so we manage it ourselves. We have engaged a consultant so if we have any...
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Anonymous User
Data Science Lead at a computer software company
I have not had experience with technical support.
Read full review of MongoDB Atlas »
CharlesGreen
President at Alpha Maxx Healthcare
The support is fine. You rarely connect with the support because of a problem. They are called more often if find out...
Read full review of MongoDB Atlas »
RajeshKannaS
Solution Architect at SAP
We used to handle technical support ourselves, as the tool was easy to handle, and we didn't need any special...
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Andrea Berri
Big Data Consultant at a tech services company
The technical support team is skilled, prepared, and really helpful.
Read full review of MongoDB Atlas »
Mac Wang
Project Manager at Realnux
We don't even know how to get ahold of MongoDB support. We don't know how to contact them. We prefer local support.
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Anonymous User
Senior Associate at a financial services firm
I've never used technical support. I can't speak to their level of responsiveness or how knowledgeable they are.
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Anonymous User
System Analyst and Team Lead at a tech services company
We have not made use of technical support.
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Anonymous User
Director at a tech services company
We have some challenges with support, but we can usually get the right people. Customer support could be more...
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Review 1 of 30

Technical Support

No Data Available

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