Compare eg Innovations vs Tenable

eg Innovations

Based on 22 reviews.

Tenable

Based on 249 reviews.

Latest Research

Buyer's Guide

ControlUp vs. eG Enterprise

September 2026

ControlUp vs. eG Enterprise

Updated: September 2026

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

eG Enterprise

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Popular Solutions

eG Enterprise

2 reviews

Tenable Nessus

11 reviews

Tenable Security Center

6 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Outsourcing Company

14%

Construction Company

13%

Financial Services Firm

Government

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Ramon Crespo
Senior Enterprise Director at Towers IT
Our customers primarily use eG Enterprise for Citrix monitoring and synthetic monitoring for web applications.
Read full review of eG Enterprise »

Review 1 of 1

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

Jose Ramon Crespo
Senior Enterprise Director at Towers IT
The technical support from eG Innovations is excellent.
Read full review of eG Enterprise »
Olive Kusumbara
Consultant at a tech services company
I think the support for eG is quite good because they have direct support. Rather than getting support from local...
Read full review of eG Enterprise »
Anonymous User
remote access engineering at a energy/utilities company
The support is fantastic. It is one of the best supports for a product that we have as an outside product. The...
Read full review of eG Enterprise »
RobCroxford
Consultant at a computer software company
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
Read full review of eG Enterprise »
Anonymous User
Service Assurance, Senior Manager at a computer software company
The technical support for eG Enterprise is perfect. Just drop an email to the consultants working with you, and...
Read full review of eG Enterprise »
Anonymous User
Works
Excellent level of support.
Read full review of eG Enterprise »
Anonymous User
Senior Systems Engineer at a financial services firm
Many times, I hear that they are their own engineer or their own tech person saying, "Oh, he should not have done...
Read full review of eG Enterprise »
Anonymous User
Expert Technical Support Consultant at a tech company
The support we get from eG Innovations is truly outstanding. They understand our environment, what we are using the...
Read full review of eG Enterprise »
Anonymous User
Senior Systems Engineer at a legal firm
I have not yet needed to call tech support.
Read full review of eG Enterprise »
Anonymous User
IT Infrastructure Manager at GSF
Customer Service: Customer service is very fast and efficient. Technical Support: Technical service is very fast and...
Read full review of eG Enterprise »
Rob Salmon
CEO at a tech services company
Their tech support people were awesome; they got us up and running in about a day. I've called them many times over...
Read full review of eG Enterprise »
Anonymous User
Sr. Systems Programmer
I would give their tech support a four or five out of 10, because the problem is their tech support is in India....
Read full review of eG Enterprise »
Anonymous User
Consultant at a consultancy
Customer Service: Customer service is fantastic!! They are very responsive and always follow up to ensure a solution...
Read full review of eG Enterprise »
Anonymous User
System Architect at a tech services company
Customer Service: It is the best customer service that I have ever used, They always respond in a few minutes....
Read full review of eG Enterprise »
Albert Augustine
CTO at TOSB
The technical support is very responsive and clear. The team is available 24/7. The support persons are quite...
Read full review of eG Enterprise »
Anonymous User
Technical Director at a tech services company
Customer Service: Customer service and support are superb. Technical Support: Customer service and support are superb.
Read full review of eG Enterprise »
Anonymous User
Service Assurance, Senior Manager at a computer software company
Technical support is very responsive. If there's a critical issue they connect directly to you so on the same day and...
Read full review of eG Enterprise »

Review 1 of 17

SumeshKumar
Manager Cloud Security at Hitachi Systems, Ltd.
The solution's technical support is good. I have observed that whenever my company faces any problem, the product's...
Read full review of Tenable.io Container Security »
Abhik Chatterjee
Senior Manager at Capgemini
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable Security Center »
Matthew Weisler
Sole Proprietor at Core-Infosec
I have not needed technical support. A colleague reported that a licensing issue took two weeks to resolve. A bigger...
Read full review of Tenable Nessus »
Prajot Nair
Senior Manager -Cloud Security at Capgemini
Tenable doesn't provide support beyond documentation.
Read full review of Tenable Vulnerability Management »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Mohamed-Helmy
Chief Information Security Officer at MIDBANK
Tenable technical support needs improvement.
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
We haven't yet contacted Tenable's technical support because we have a good team trained in Tenable tools. We don't...
Read full review of Tenable.io Web Application Scanning »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
I would rate the technology support as nine out of ten.
Read full review of Tenable Lumin »
Asief Mohammed
Information Technology Consultant at Simpra advanced technology
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation....
Read full review of Tenable Security Center »
Muhammad Kamran Khan
Chief information security officer at a financial services firm
We contacted support for some scenarios, like upgrades, new security patches, and for some customized reports. We...
Read full review of Tenable Nessus »
Mona Nyachhyon
Director at Monal Tech Pvt.Ltd.
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
Amit Beniwal
Project Manager at Al Hassan LLC
We have no issues with support.
Read full review of Tenable Nessus »
Daniel_Ndiba
Assistant Manager - Cyber & Cloud Security at a financial services firm
Their technical support is quite good, and they're very responsive. If there is any issue they perform quite quickly....
Read full review of Tenable Security Center »
Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
Technical support from Tenable is rated six out of ten. It needs improvement in response time and addressing feature...
Read full review of Tenable Vulnerability Management »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Rachel TSAI
IT Manager at a educational organization
The support from Tenable Nessus is okay. However, they are sometimes slow and can take days to respond. Additionally,...
Read full review of Tenable Nessus »
Anonymous User
Information Security Engineer at a tech services company
The support, as well as the portal, is very good.
Read full review of Tenable Nessus »
Sirish Kumar
Director at Inspyretek Solutions
The support is very good.
Read full review of Tenable Vulnerability Management »
VishalShah
Senior Information Security Engineer at a consultancy
Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Specialist at a security firm
Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors...
Read full review of Tenable Vulnerability Management »
Gintaras_Navickas
Cyber Security Officer at Gudu
I consulted with support about half a year ago. They connected through TeamViewer and helped me resolve the problem.
Read full review of Tenable Nessus »
Abill Nerry
Senior Manager, IT Security at a financial services firm
The tech support was fairly good enough. I would not rate them as top-notch, but it was fairly good enough. I would...
Read full review of Tenable Security Center »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
Reviewer843121
Founder & CEO at a tech services company
I've never needed to contact Tenable support, I've been able to resolve any issues myself.
Read full review of Tenable Nessus »
Ganesh K
IT support at Ganesh
The technical support is not good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Freelancer And CEO at a tech vendor
The technical support from Tenable is adequate. When a customer opened a ticket, they did not reach out to us...
Read full review of Tenable Nessus »
Anonymous User
Security Compliance Officer at a tech services company
I did not deal with technical support at all.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

No Data Available

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