Compare Dell Technologies vs WSO2

Dell Technologies

Based on 1013 reviews.

WSO2

Based on 33 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

WSO2 Stream Processor

Transport for London

Popular Solutions

VxRail

79 reviews

Dell PowerEdge Rack Servers

57 reviews

Dell Avamar

38 reviews

WSO2 API Manager

18 reviews

WSO2 Enterprise Integrator

3 reviews

WSO2 Identity Server

3 reviews

Top Industries

Computer Software Company

24%

Comms Service Provider

24%

Government

Financial Services Firm

Comms Service Provider

28%

Computer Software Company

24%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
We use Dell EMC Data Protection Advisor to receive reports on the health of the daily backups of our data in our...
Read full review of Dell Data Protection Advisor »
RahulRukhaiyar
Technical Consultant at Fidelity International
We use Dell EMC XtremIO for block data and VDA profiles.
Read full review of Dell XtremIO »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at Orange
We use the PowerStore for our development environment. The frame is a repository for all our VMware infrastructure...
Read full review of Dell PowerStore »
Anonymous User
Expert Stockage at a comms service provider
We use VPLEX on all of our net production machines — integration, migration, development. VPLEX is our main storage...
Read full review of Dell VPLEX »
Anonymous User
Manager, Storage and Virtualization Infrastructure at a financial services firm
Dell EMC PowerPath is a multipathing software which connects to the back-end storage. It provides a high availability...
Read full review of Dell PowerPath »

Review 1 of 5

PrashansaShukla
Software Engineer at Jio Platforms Limited
I work as a software engineer on the WSO2 API management and WSO2 identity and access server, using version 2.6. At...
Read full review of WSO2 API Manager »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
We basically use the solution for the connectors. There are some legacy platforms and the WSO2 provides a good amount...
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior Technical Architect at a tech services company
We primarily use the solution in retail. We have a customer that runs a retail chain. He uses all components of WSO2...
Read full review of WSO2 Identity Server »

Review 1 of 3

Customer Service

Evangelos Nikolaidis
Freelance IT Professional at a energy/utilities company
We did not need to contact their technical support.
Read full review of Dell Unity XT »
Shehan Attapattu
head of presales at a integrator
Technical support from Dell is very good.
Read full review of Dell PowerEdge XE Servers »
Ali Yazıcı
IT Manager at a financial services firm
The technical support is very good and we are satisfied with it.
Read full review of VMAX [EOL] »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at Turkiye Finans Participation Bank
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax NVMe »
Darrell Breeden
Senior Developer at a tech services company
Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were...
Read full review of Dell XtremIO »
Abdullah Mahmood
Network and System Administrator at TWD Technologies Ltd.
Right now technical support is not under Dell's support as Dell just supports the solution for up to five years....
Read full review of Dell EqualLogic PS series »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Their technical support is very good.
Read full review of Dell NetWorker »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell XR2 Rugged Server »
Anonymous User
Systems Engineer at a tech services company
Aside from the finger-pointing, they're generally pretty easy to work with. But in my opinion, it's hard to get up to...
Read full review of Dell Unity XT »
Anonymous User
Member of Technical Staff at Cisco Systems, Inc.
I use technical support frequently. Support has been relatively great across the board. There have been some language...
Read full review of Dell PowerMax NVMe »
Auke Van Der Linden
User at Fluor Corporation
The customer service for this solution is very good. I would rate it an eight out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Buyer at a tech services company
I have not had occasion to contact technical support.
Read full review of Dell ECS »
C.
Cloud Engineer at a tech services company
Not the most responsive support, we have a Service Account Manager and reporting in place now and keep the pressure...
Read full review of Dell Unity XT »
Anonymous User
Manager, Service Delivery at a tech services company
We have been in touch with the technical support fairly frequently. It is really not for major issues. They are very...
Read full review of ScaleIO [EOL] »
Anonymous User
Principal Architect at a computer software company
I don't interact with them a lot. I would summarize them as being average.
Read full review of Dell Avamar »
Anonymous User
Virtualization Manager at a tech services company
Technical support is good.
Read full review of Dell SC Series »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances.
Read full review of Dell OpenManage Integration for VMware vCenter »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax NVMe »
Anonymous User
IT Director at a consumer goods company
Our TAM is great and acts as a liaison for us with EMC.
Read full review of VNX [EOL] »
Anonymous User
Account Executive at a tech services company
I've contacted Dell tech support on many occasions for VxRail. I always put in a case with Dell on all the service...
Read full review of VxRail »
Anonymous User
Systems Administrator at a energy/utilities company
Good tech support. We can usually get a parts dispatch without too much fuss.
Read full review of Dell Unity XT »
Anonymous User
Technical Support Manager at a computer software company
When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one...
Read full review of Dell PowerStore »
Anonymous User
Senior IT Infrastructure Manager at a consultancy
Technical support was responsive, we got to the right person. We have never had a problem with them.
Read full review of Dell SC Series »
Anonymous User
Senior Field Application Engineer at a tech vendor
The support is reasonably good, Dell is known for good support.
Read full review of Dell PowerEdge XE Servers »
Anonymous User
Backup Engineer, AVP at a financial services firm
Customer Service: 4/5 Technical Support: 4/5
Read full review of Dell PowerProtect DD (Data Domain) »
SitaramPatro
Enterprise Service Manager at Technology Associates Limited
The Dell EMC technical support is excellent.
Read full review of Dell PowerFlex »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Mohamed Fahim
Logistics Supervisor at Fetchr
Technical support is very good.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Implementation Unit at a tech services company
Customer Service: I don't have any complaints. Technical Support: Excellent. I think EMC support service is...
Read full review of Dell SC Series »

Review 1 of 30

Arcangelo Di Balsamo
CTO Cloud Division at a tech services company
The customer service was not a problem. We had a quick question regarding the implementation of the certificate. They...
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »
PrashansaShukla
Software Engineer at Jio Platforms Limited
We don't have a license with WSO2 so I couldn't connect with the WSO2 team for technical support. I was the main...
Read full review of WSO2 API Manager »
Emmanuel LESNE
Solutions Architect at Middleware Solutions
We have contacted their support and they were good but not perfect.
Read full review of WSO2 Enterprise Integrator »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
We haven't had any issues with the technical support. They seem to be helpful and responsive. We're satisfied with...
Read full review of WSO2 Enterprise Integrator »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support is very good. We occasionally have contact with them and they always answer in a very short amount...
Read full review of WSO2 Enterprise Integrator »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Mahmoud Elkholy
Department Manager at a financial services firm
We haven't used technical support.
Read full review of WSO2 Enterprise Integrator »
Leonardo Ferreira
Software Architecture Leader at Edenred
We don't have a contract for dedicated support. We have to deal with internet forums, etc. Officially speaking,...
Read full review of WSO2 API Manager »
Xinxiao Li
Chief Specialist at a manufacturing company
We have only contacted support two times.
Read full review of WSO2 API Manager »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
Tech support is very good. The open-source version means you have to get support from the community. However, if you...
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
RiteshShah
Vice President at Exzatech Consulting And Services Pvt Ltd.
They have a support portal where we can log a ticket and get good support from them. We get it directly from the OEM....
Read full review of WSO2 Enterprise Integrator »
Parthasarathy Kesavaraj
Software Development Manager at a tech vendor
You need to understand the nuances of the support calls.
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at Tata Elxsi
With our subscription, their technical support is really very good. There are a lot of documents available, but they...
Read full review of WSO2 Identity Server »
Modupe Aladeojebi
Chief Technology Officer at Swifta Systems and Services
I have not had to contact technical support as essentially I am technical support. So far, everything is good and I...
Read full review of WSO2 API Manager »
Anonymous User
CEO
We did not have technical support, although we found that community support was good enough to fulfill our needs.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Senior System Architect & Consultant at a tech services company
Although it is open source, you have the option of commercial support to help in development projects and to maintain...
Read full review of WSO2 Carbon [EOL] »
Anonymous User
Project Manager at a tech services company
The customer service is helpful. If we have any kind of questions regarding improvements or bug fix. We can open a...
Read full review of WSO2 API Manager »
Anonymous User
Open Bannking,API and SOA Technical Architect at a computer software company
The technical support is good but it depends on the partner relationship. I would rate the support from the WSO2 API...
Read full review of WSO2 API Manager »
Anonymous User
Project Manager at a tech services company
In terms of technical support, I would rate them a four and a half out of five. They are responsive, helpful, and...
Read full review of WSO2 Identity Server »
Anonymous User
Senior Technical Architect at a tech services company
Technical support is typically very good. We have good on-the-ground technical support. There is also a robust...
Read full review of WSO2 Identity Server »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Anonymous User
Integration Manager at a financial services firm
The support that we're getting from the company is not great.
Read full review of WSO2 API Manager »
Anonymous User
Integration Architect at a tech consulting company
WSO2's technical support is good.
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Anonymous User
Lead Business Analyst at a tech services company
I am satisfied with technical support.
Read full review of WSO2 API Manager »
Chea Vannith
Software Engineer at eCam Solution Co., Ltd
The technical support from the WSO2 API Manager is very good. When there is an issue they fix the ticket very quickly.
Read full review of WSO2 API Manager »

Review 1 of 29

Technical Support

No Data Available

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