Compare Dell Technologies vs EverestIMS

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Popular Solutions

Dell PowerEdge R-Series

138 reviews

13 reviews

129 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

10%

Government

Financial Services Firm

14%

Manufacturing Company

14%

Construction Company

11%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Maharajan S
VSO at a computer software company
We are geographically spread across 11 countries. At each location, we have a firewall and other critical IT...
Read full review of Infraon IMS »
Anonymous User
Operations Head at a comms service provider
We are a technology company providing services using satellite for last-mile connectivity. We have 80,000-plus...
Read full review of Infraon Desk »

Review 1 of 2

Customer Service

YOGESHSINGH
Chief Architect at a comms service provider
Moogsoft's support is very much available on very short notice. We have faced no problem regarding the support, but...
Read full review of Moogsoft »
Gouranga Maiti
Sr. Project Manager IT at ITC Ltd
Dell's support is nice.
Read full review of Dell XtremIO »
Animesh Kumar
Presales Solution Architect at DXC Technology
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available,...
Read full review of Dell PowerScale (Isilon) »
Jorg Krumm
Manager IT at Alberdingk Boley GmbH
I evaluate the support overall as good. The reasons are that it is responsive, fast, and problems are solved in time....
Read full review of Dell PowerEdge R-Series »
PurwandiPurwandi
Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Frank Tornow
Leiter Information Technology at Assure Consulting
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Cloud Consultant at a comms service provider
I don't have first-hand experience with technical support. We have a support help desk. Clients can call in and we...
Read full review of VxRail »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I rate the technical support a nine out of ten.
Read full review of Dell PowerVault »
ManishSrivastava3
Senior Architect at NXP Semiconductors Netherlands B.V. Internet EMEA
The technical support from Dell is satisfactory. On a scale from 1 to 10, I would rate the support as eight.
Read full review of Dell NetWorker »
BatjargalByambasuren
VP of Digital Technology and Innovation
They have superior customer support compared to Supermicro, which does not cater to enterprise-level needs.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Administrator at a hospitality company
The support is okay. They are pretty knowledgable and prompt. I'd rate them seven out of ten overall. We're mostly...
Read full review of Dell Avamar »
Mostofa Kamal
Deputy Manager of IT Security Infrastructure at leads
Dell technical support has been good.
Read full review of Dell PowerEdge R-Series »
Anil Kale
Sr. Technology Consultant at a engineering company
The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Technology & Digital Product Manager at a tech services company
Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the...
Read full review of Dell PowerEdge R-Series »
Mahmoud Rashwan
IT Manager at The International School of Choueifat
I would evaluate the customer service and technical support teams of Dell as very helpful, and we did not have to...
Read full review of Dell Business Laptops »
Anonymous User
Field Solution Architect at a financial services firm
I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it...
Read full review of Dell PowerEdge R-Series »
Austin Ajaegbu
Enterprise Information systems/Wintel Systems Administrator at a financial services firm
Customer support has come through for all the technical issues we have faced.
Read full review of Dell VxBlock System »
Rahul Rukhaiyar
Senior technical manager at a recreational facilities/services company
We contact technical support whenever there's a hardware failure. If there is a software glitch, such as the one we...
Read full review of Dell XtremIO »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Ivanildo Miranda
Systems Engineer at A3 Infotech
We haven't used technical support for assistance. It has been running smoothly for several years now.
Read full review of Dell PowerVault »
Anonymous User
BDM at a tech services company
We have used the technical support and professional services of Dell. They have been good to work with.
Read full review of Dell PowerStore »
Anonymous User
IT Specialist at a computer software company
At my current company, I have not yet needed to use their customer service, but at my previous company, I did a few...
Read full review of Dell PowerEdge R-Series »
Marc Mooney
Operations Supervisor at a tech services company
We have the Call Home feature, which is a kind of preemptive alert for us. So Dell EMC has been telling us when there...
Read full review of Dell Unity XT »
Anonymous User
Senior Infrastructure Engineer at a retailer
The technical support is excellent, and they consistently possess extensive knowledge about the products.
Read full review of Dell PowerEdge R-Series »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
Technical support is very good.
Read full review of Dell NetWorker »
AhtishamAhmad
Manager, IT Infrastructure at SNSKIES PVT LTD
Customer service is good, and support is also good from Dell.
Read full review of Dell PowerStore »
CanBolat
Solution architect at GlassHouse
You can handle the basic support by yourself. The level of support you require also depends on your technical team's...
Read full review of DD Boost »
Muad Khalfallh‬‏
General Manager at Datacoast
I haven't needed any help yet and therefore have not used technical support.
Read full review of Dell PowerProtect Data Domain »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO [EOL] »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
I am not really impressed by the technical support of this solution. The product really needs better and more support.
Read full review of Dell PowerFlex »

Review 1 of 30

Maharajan S
VSO at a computer software company
The technical support is good. They are very aggressive. They understand that requirements are very important.
Read full review of Infraon IMS »
Anonymous User
Operations Head at a comms service provider
I don't deal with their technical team. Generally, I deal with their sales and project teams. They have a technical...
Read full review of Infraon Desk »
Srinivasa Molguri
Networking Head at Birla Corporation Ltd
My experience with Everest is that the support is very good. They have made suggestions about the best products for...
Read full review of Infraon IMS »
Anonymous User
GTM Manager at a computer software company
The support is good. Once an issue is raised, we immediately get a report from them. Email support is a bit slow....
Read full review of Infraon IMS »
Anonymous User
Owner at a tech services company
I count on Everest's technical support more than anything else. I am 110% satisfied with their support.
Read full review of Infraon IMS »
Anonymous User
System Administrator at Toyota Systems Corp
I am getting good support for the product. I had to contact them twice when power-related issues resulted in downtime.
Read full review of Infraon IMS »
Anonymous User
IT Service Delivery at a tech services company
The post-installation support is flexible and very good. They're ready to support me when it comes to upgrades, and...
Read full review of Infraon Desk »
AashishGiri
Chief Technology Officer at Leads Innovation
As far as I know, the experience with their technical support has been very wonderful. Whenever we have had any...
Read full review of Infraon IMS »
PavanKumar7
Sales Manager at cmsit services
Technical support could use some improvement in terms of their response times an diagnostic accuracy.
Read full review of Infraon IMS »
Nitin Kadam
Owner at Future Communications
We did not require technical support.
Read full review of Infraon IMS »

Review 1 of 10

Technical Support

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