Compare cPacket Networks vs Exabeam

cPacket Networks

Based on 1 review.

Exabeam

Based on 227 reviews.

Sample Customers

cPacket cClear

Vodafone

cPacket cStor Forensic Storage Arrays

Vodafone

NetMon

Sera-Brynn

Popular Solutions

0 reviews

11 reviews

10 reviews

2 reviews

Top Industries

Financial Services Firm

27%

Manufacturing Company

16%

Government

11%

Computer Software Company

Financial Services Firm

10%

Marketing Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Consultant at a tech services company
cPacket cClear is the application software that you use to monitor. It works with the cPacket hardware in the...
Read full review of cPacket cClear »

Review 1 of 1

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Deepanshu Hans
Solution Architect at CTC
I usually work with Exabeam for buying the SIEM and the SOAR solution, and I have already sold the solution to one of...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Anonymous User
Senior Consultant at a tech services company
The technical support is very responsive. The support did a technical demonstration to the customers that were very...
Read full review of cPacket cClear »

Review 1 of 1

Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Christian-Martinez
Security Solutions Manager at Redlegg
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good.
Read full review of NetMon »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
Anonymous User
VP, Information Systems Security Officer at a financial services firm
It seems pretty good, but they do seem to be plagued with what a lot of new companies are plagued with -- their...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
They're awesome. We use them all the time. I tell my staff that whenever you have an issue, the first thing you do is...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a tech services company
I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Architect at a construction company
We use the tech support on a daily basis. They are very easy to reach. There is always a person whom you can talk to...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
Great, you have almost the service-desk model, where you're going to get a live person. They're going to answer the...
Read full review of LogRhythm SIEM »
Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
Read full review of LogRhythm SIEM »
Anonymous User
FSE at a computer software company
They provide very good support.
Read full review of LogRhythm SIEM »
Mark Baksh
IT Specialist at a healthcare company
We have not used LogRhythm's tech support yet.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Manager IT Security at Virginia Premier Health
I've used tech support. They're very helpful, very knowledgeable people who genuinely care about you and want to see...
Read full review of LogRhythm SIEM »
Anonymous User
Director Information Security at Vail Resorts
I have not used LogRhythm technical support.
Read full review of LogRhythm SIEM »
Gene Cupstid
Security Engineer at a logistics company
I have only needed support a couple of times so far, we've opened a few cases with tech support. I can't sing too...
Read full review of LogRhythm SIEM »
Anonymous User
Chief Security Officer at Optomany
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
Read full review of LogRhythm SIEM »
Austin Spell
Information Technology
We've had really good experiences with LogRhythm's technical support for things that are already in the environment....
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Anonymous User
Security Operations Center Manager at a financial services firm
Everything experience I have had with them has been awesome. I have had no issues going to them. They are willing to...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Manager, Distributed Systems at a insurance company
Customer Service: 8/10 Technical Support: 10/10
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used LogRhythm technical support. The response is really good.
Read full review of LogRhythm SIEM »
Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
I do more the architecting, engineering, and implementation, versus analysis. The only thing I would say in...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Architect at a university
Great in some areas, not so great in others. We had a lot of challenges during our initial deployment, self-inflicted...
Read full review of LogRhythm SIEM »
James Whistler
Security Administrator at a non-profit
The times I've used tech support, it's been really efficient. I've gotten responses usually within 24 hours.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst 2 at a non-profit
I've used LogRhythm tech support. I would rate it as very good, not excellent. For instance, we were trying to deal...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Solutions Architect at a tech services company
We have reached out to technical support in the past, and it's quite good. We've found them to be very good and very...
Read full review of Exabeam »
Briane Harris
SOC Analyst at a financial services firm
I open tickets frequently, especially in the beta program. To get the first response is usually a little slow, but...
Read full review of LogRhythm SIEM »
Anonymous User
Security Administrator at a tech services company
They were excellent and very knowledgeable.
Read full review of LogRhythm SIEM »
Kashif Ali
Unit Head Titanium (Security Solution) at RapidCompute
We are in touch with their support. It's government support, and they're quite supportive, and they are quite...
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

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