ConnectWise vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ConnectWise
Based on 76 reviews.
Freshworks
Based on 63 reviews.
Latest Research
Sample Customers
ConnectWise PSA
IT Connexx, High Standards Technology Inc, Solvere One, MyIT, ConnectWise, Simpatico Systems, Fred IT Group, ECS, OneStop, K2 Technologies, Clark Integrated Technologies, Jmark, Geek on Wheels
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Popular Solutions
Top Industries
Educational Organization
24%
Computer Software Company
16%
Comms Service Provider
8%
Financial Services Firm
6%
Computer Software Company
25%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
No Data Available
No Data Available
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