Compare Cloudflare vs WSO2

Cloudflare

Based on 123 reviews.

WSO2

Based on 73 reviews.

Overview

Information Not Available

WSO2 is an open source application development software company focused on providing service-oriented architecture solutions for professional developers. Coming quickly after an investment in Collax, an open source Linux server provider, Intel Capital has invested $4 million into WSO2, a global corporation with offices located in USA, UK and Sri Lanka. WSO2 was founded by Dr. Sanjiva Weerawarana and Paul Fremantle in August, 2005.

Sample Customers

Popular Solutions

Cloudflare

15 reviews

Cloudflare Web Application Firewall

15 reviews

Cloudflare One

8 reviews

WSO2 API Manager

15 reviews

WSO2 Enterprise Integrator

4 reviews

WSO2 Identity Server

5 reviews

Top Industries

Computer Software Company

14%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
Maciej Piaskowy
Senior Security Engineer at ManpowerGroup
Since I'm managing security tools and focusing on email security, Cloudflare mainly helps me take care of DNS records...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has...
Read full review of Cloudflare Workers »

Review 1 of 4

VishalSingh14
IT Engineer at Reliance Industries Ltd
WSO2 API Manager is a cumulative security-based software, and I had a good experience with it.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise

Read full review of WSO2 Enterprise Integrator »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API...
Read full review of WSO2 Identity Server »
Anonymous User
Senior System Architect & Consultant at a tech services company

Read full review of WSO2 Carbon [EOL] »

Review 1 of 4

Customer Service

Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
Read full review of Cloudflare »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Bilal Mujahid
Managed Services Manager at Adapture Technology Group
The tool's support takes at least one hour to respond.
Read full review of Cloudflare »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Anonymous User
Works at bitmart
The technical support is good.
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »

Review 1 of 30

AnilKumar40
Senior Principal Architect at 6d Technologies
We've had certain issues where we posted queries and got responses. Thankfully, none were blockers so far. So we...
Read full review of WSO2 API Manager »
Eduardo-Perez
Public Procurement Area Consultant at Memorandum
We had support every time we needed it; we could reach support without a problem.
Read full review of WSO2 API Manager »
Viraj Dhanushka
Student at University of Peradeniya
I haven't contacted WSO2, but I know that they provide good support.
Read full review of WSO2 API Manager »
RomanFigurny
API Developer at a tech services company
We are quite satisfied with technical support. I would rate technical support a four out of five.
Read full review of WSO2 API Manager »
Clement Hsieh
Doctoral Researcher at National Chengchi University
The on-site document is okay.
Read full review of WSO2 API Manager »
JandiroArao
System Admin at OSBR
The technical support is good. I would rate the technical support a nine out of ten.
Read full review of WSO2 Enterprise Integrator »
VishalSingh14
IT Engineer at Reliance Industries Ltd
We had great technical support from WSO2, and it was really satisfactory.
Read full review of WSO2 API Manager »
Ilir Lazaj
Senior Consultant at Capgemini
Technical support has been fine. We are satisfied with their level of service.
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
The customer support is really good. We receive good support from the OEM, and they provide effective solutions when...
Read full review of WSO2 Identity Server »
Salar Karimi
System Expert at Creentech
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
Read full review of WSO2 API Manager »
Kalyan R
Vice President - IT and Security at Finecons
The solution's technical support is very knowledgeable. I rate the technical support an eight out of ten.
Read full review of WSO2 Enterprise Integrator »
Asskjkj Lkajslkd
Developer at Systems Limited
The customer service and support team is very good. WSO2's technical support team is very good, especially if you are...
Read full review of WSO2 Enterprise Integrator »
Eric-Winston
Senior Manager at Wavenet International Pvt Ltd
I haven't contacted the technical support directly. My technical team contacts them and finds them responsive. We...
Read full review of WSO2 API Manager »
Ritesh_Shah
Senior Solution Architect at Hewlett Packard Enterprise
Tech support is very good. The open-source version means you have to get support from the community. However, if you...
Read full review of WSO2 API Manager »
Balamurali P
Solution Architect at a tech consulting company
With our subscription, their technical support is really very good. There are a lot of documents available, but they...
Read full review of WSO2 Identity Server »
Pasan Tennakoon
Software Engineer at University of Peradeniya
I never had to reach out to technical support. I do not know how helpful or responsive they would be.
Read full review of WSO2 Enterprise Integrator »
AnilKumar40
Senior Principal Architect at 6d Technologies
The support is good, with well-defined documentation and helpful blogs. Documentation has improved over the years,...
Read full review of WSO2 API Manager »
Sachin Deorah
Technical Architect at BORN Group
I have contacted the product's support team, and my company gets support on time since we have enterprise-level...
Read full review of WSO2 API Manager »
Anonymous User
Solution Architect at a tech vendor
Customer support could be improved.
Read full review of WSO2 API Manager »
Andrés Pastorini
IT Solutions Architect at Agesic
In terms of the technical support, we don't use it. But I would evaluate documentation manuals as very good.
Read full review of WSO2 API Manager »
Anonymous User
Director of Software Development at a tech company
I have interacted with technical support in the past, and they have assisted us with our queries. They were helpful...
Read full review of WSO2 API Manager »
Anonymous User
Enterprise Architect at a manufacturing company
We've found support, which we need to pay for, was generally lacking in the level of service we expected. It's a...
Read full review of WSO2 Enterprise Integrator »
Mahmoud Elkholy
Head Of Applications Support at a comms service provider
Technical support provides proper support.
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Open Bannking,API and SOA Technical Architect at a computer software company
The technical support is good but it depends on the partner relationship. I would rate the support from the WSO2 API...
Read full review of WSO2 API Manager »
Anonymous User
Director at a tech services company
The customer service executives are very responsive, but then the support model and the commercials are cumbersome....
Read full review of WSO2 Enterprise Integrator »
Anonymous User
Business&Integration Arch Manager at a tech services company
We don't have access to technical support as we are using the open-source version. We need to rely on documentation...
Read full review of WSO2 API Manager »
Danilo Duran
Incident Manager at Iguatemi Empresa de Shopping Centers SA
I haven’t personally contacted the WSO2'scustomer service and support for the enterprise integrator. My clients...
Read full review of WSO2 Enterprise Integrator »
Arcangelo Di Balsamo
CTO Cloud Division at a tech services company
The customer service was not a problem. We had a quick question regarding the implementation of the certificate. They...
Read full review of WSO2 API Manager »
Ambuj Gandhi
Product Manager at a university
The support system is not that great. The number of employees in the organization is perhaps too little that is...
Read full review of WSO2 API Manager »
Nitin Natekar
Enterprise Architect at Peristent Systems
The support we have received from WSO2 was very good and I would recommend the support.
Read full review of WSO2 Identity Server »

Review 1 of 30

Technical Support

No Data Available

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