Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

6 reviews

Cloudflare One

4 reviews

Identity Manager by One Identity

96 reviews

OneLogin by One Identity

89 reviews

Active Roles by One Identity

73 reviews

Top Industries

Comms Service Provider

11%

Construction Company

10%

Financial Services Firm

Outsourcing Company

22%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare One »
Amr Kassem
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Nagendra-Nekkala
Service Delivery Lead (General Manager)–IT Operations at WAISL Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Thiago Ribeiro
System Analyst at Infrasat
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Zubair Ali
Senior Network and Security Expert at a financial services firm
Cloudflare's customer support is good; although we have not opened many cases, their customer support has been good...
Read full review of Cloudflare »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Avinash Udawant
IT Manager at Amla Commerce
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Raj Meka
President and CEO at Mekas Cloud Services
We have not used technical support.
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »

Review 1 of 30

Neha Chhangani
Business Analyst at a startup based organization
I had a really good experience with customer support. It can be helpful and knowledgeable, especially when working...
Read full review of Identity Manager by One Identity »
Walid Semrani
Networking and Security Engineer at a tech services company
I requested them for an evaluation license, but no one responded to me. They didn't give me an evaluation license.
Read full review of Safeguard by One Identity »
Harshal Pachpande
Security Operation Consultant at SecurView
The customer support for Identity Manager by One Identity has been good; the SOPs provided by the support vendor have...
Read full review of Identity Manager by One Identity »
KartikSwami
Assistant Manager at a comms service provider
Customer support is good and meets my expectations. I would give a rating of 4.5; I think it is good for customer...
Read full review of Safeguard by One Identity »
Harshal Pachpande
Security Operation Consultant at SecurView
The setup was quite simple and easy for us, with help from the support team, which has been quite helpful for us in...
Read full review of Safeguard by One Identity »
Divya-Mohan
Founder and Principal Architect at dmj.one
They had premier support, but I never used any of it.
Read full review of Identity Manager by One Identity »
Oktay Ozkan
System Security Architect at a financial services firm
Currently, we are using both premium support and local partner support. We are getting support from our local...
Read full review of Identity Manager by One Identity »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
We had some experience reaching out to support for One Identity Password Manager, especially during the initial setup...
Read full review of Password Manager by One Identity »
Bijja Maheshwar
Assistant Manager at DigitalTrack Solutions Pvt Ltd
I have interacted with the customer support team multiple times, and they are ready to support at any time whenever...
Read full review of Active Roles by One Identity »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The vendor is ready to provide technical support 24/7 and able to resolve issues in a given timeline with proper root...
Read full review of Active Roles by One Identity »
AshishKochhar
Information Technology Team Lead at a manufacturing company
My experience with the customer service I received from my One Identity partner has been good so far.
Read full review of Identity Manager by One Identity »
Mahesh Dattatray Malve
Senior Business Development Executive at Digitaltrack
I had direct interaction with their support mainly during configuration and integration phases, especially around...
Read full review of Safeguard by One Identity »
Harjoth Sudan
Vertical Head - Ai talent Solutions at a government
The customer support for Identity Manager by One Identity is good, and I would rate it nine out of ten.
Read full review of Identity Manager by One Identity »
MiskaSiirto
Lead Solutions Architect at Tieto Sweden AB
I rate One Identity support nine out of 10. It's good most of the time. As a long-term partner, we don't create...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The customer support experience with One Identity Password Manager has been good. Whenever we have raised a support...
Read full review of Password Manager by One Identity »
Anonymous User
Principal Consultant at a tech services company
The German technical support is great. We are a German partner, and we find them knowledgeable and fast, as they do...
Read full review of Identity Manager by One Identity »
Srivalli Sristla
IAM Engineering Manager at a construction company
We work directly with support. They are very prompt. I would rate them as eight or nine out of 10. They will help us...
Read full review of Identity Manager by One Identity »
Justin Dow
Systems Engineer at a recreational facilities/services company
The quality of support is okay. It's not great, but it's not worse than other companies.
Read full review of OneLogin by One Identity »
Anonymous User
Systems Specialist at a financial services firm
We have only used technical support through our partner/consultant company. We haven't been in direct contact with...
Read full review of Identity Manager by One Identity »
Umit Yilmaz
Owner at UY IAM Consultancy
With the technical support, I create a case, then within a few hours I receive a reply. So, I'm very pleased with the...
Read full review of Identity Manager by One Identity »
Anonymous User
Cyber Security Engineer at a financial services firm
One Identity support is okay.
Read full review of Safeguard by One Identity »
Anonymous User
Director of Digital Media Services at a university
Customer Service: Customer service is all aces. Technical Support: The support personnel are knowledgeable and...
Read full review of OneLogin by One Identity »
Cody Engelman
Expert Systems Architect at Tempur Sealy International, Inc.
I love the tech support guys. Anytime that I have a problem, I can always put in a ticket. They get back to me right...
Read full review of Safeguard by One Identity »
Hemanth Baroorker
Iam Lead at a insurance company
The customer support for One Identity Active Roles is very good. They provide help whenever required, and we get a...
Read full review of Active Roles by One Identity »
Anonymous User
COO at a comms service provider
I have only had one experience with the technical support, and it was okay.
Read full review of Identity Manager by One Identity »
Anonymous User
Consultant Development - Application Manager IAM at a healthcare company
The customer service of One Identity Manager is something I would rate six out of ten.
Read full review of Identity Manager by One Identity »
Siddhi Trainee
Not Provided at a financial services firm
I would rate the customer support seven out of ten.
Read full review of Active Roles by One Identity »
Anonymous User
Junior Security Consultant at a computer software company
When we were deploying, we had a dedicated engineer, and I used to talk to that person directly. That was very...
Read full review of OneLogin by One Identity »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
The experience with customer support for One Identity Manager is generally positive. For routine issues and standard...
Read full review of Identity Manager by One Identity »
Anonymous User
Solution Architect at a tech services company
It is excellent. Quick and useful answers. They also have a large community portal where you can find a lot of...
Read full review of Active Roles by One Identity »

Review 1 of 30

Technical Support

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