Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

5 reviews

Cloudflare One

4 reviews

Identity Manager by One Identity

95 reviews

OneLogin by One Identity

91 reviews

Active Roles by One Identity

73 reviews

Top Industries

Comms Service Provider

10%

Construction Company

10%

Financial Services Firm

Outsourcing Company

21%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
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Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

M.A. Faisal
General Manager at bKash Limited
Cloudflare's technical support in this region, specifically in Bangladesh, is acceptable. However, since there is no...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
M.A. Faisal
General Manager at bKash Limited
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Nagendra-Nekkala
Service Delivery Lead (General Manager)–IT Operations at WAISL Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare One »
Aryan Singh1
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
Read full review of Cloudflare »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
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Shahwar Ahmed
Customer Success Associate at RapidCompute
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
Read full review of Cloudflare »

Review 1 of 30

Niyajuddin Tiwale
Technique at Digitaltrack
Customer support is responsive and available 24/7, allowing them to troubleshoot whatever we require.
Read full review of Identity Manager by One Identity »
Naresh-R
Associate Cyber Engineer at a financial services firm
I rate One Identity support eight out of 10. We customized the system a lot when we were using a system. We had...
Read full review of Identity Manager by One Identity »
Nishant Patil
Presales Consultant at a outsourcing company
My impression of customer support is good. I can rate the customer support as an eight on a scale of ten.
Read full review of Active Roles by One Identity »
Niyati Avhad
Junior Auditor Technical Audit at Digitaltrack
One Identity Manager's customer support is good, and the team is helpful when I raise an issue.
Read full review of Identity Manager by One Identity »
Huzaifa Abbas
Information Technology Support Engineer at Motive
I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I...
Read full review of OneLogin by One Identity »
Divya-Mohan
Founder and Principal Architect at dmj.one
They had premier support, but I never used any of it.
Read full review of Identity Manager by One Identity »
Satyam Gupta
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The customer support for One Identity Manager is excellent, with engineers being excellent in technical...
Read full review of Identity Manager by One Identity »
PriyaDarshini
Infrastructure Analyst at DXC Technology
My thoughts on the technical support and customer service of OneLogin are that it plays a major role for us to assist...
Read full review of OneLogin by One Identity »
Vaibhav Patil
Digital Marketer at DigiLiterate
Customer support for OneLogin by One Identity was great. They were helpful and responsive. They explained all our...
Read full review of OneLogin by One Identity »
Ahmad Sallam
Senior Specialist at a financial services firm
Support needs to be better because this is a framework-style product and your own developer needs to be able to work...
Read full review of Identity Manager by One Identity »
Divyanshu Shukla
Senior FMS Engineer at Wysetek System technologists
Customer support is very useful and very supportive. I would rate the customer support a 10 out of 10.
Read full review of OneLogin by One Identity »
JosephChandrasekaram
Active Directory Engineer at Maybank
The best thing about their Premier Support is their assistance with customization and resolving issues that arise.
Read full review of Active Roles by One Identity »
Jatin Dhingra
Identity Management Consultant at Jemena
The technical support response time is lacking. It can take days to hear back from them.
Read full review of Identity Manager by One Identity »
Satyam Gupta
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The customer support for OneLogin has been very good and responsive; they are knowledgeable and able to troubleshoot...
Read full review of OneLogin by One Identity »
HatemAly
Presales Manager at 1D Consulting
I do not have any comments about the customer support.
Read full review of OneLogin by One Identity »
Shrikant Patil
Cyber Security Analyst at a tech vendor
Customer support for One Identity Active Roles is very good, and the support team is very helpful.
Read full review of Active Roles by One Identity »
Grzegorz Kosela
solution architect/ engineer at APEX.IT Sp. z o.o.
I rate One Identity support nine out of 10. Most of our customers use One Identity's premier support. The main...
Read full review of Identity Manager by One Identity »
Tassavour Shaikh
Pentester-1 at Digitaltrack
Customer support for One Identity Active Roles is generally good, especially for standard issues and guidance. The...
Read full review of Active Roles by One Identity »
Erik Sjögren
Solution Architect at Atea
The support is good but could be better. It could take a day or some hours depending on the case or the customer.
Read full review of Identity Manager by One Identity »
Naveen nk
Consultant at a financial services firm
I do have premier support for One Identity Manager. With premier support, I can see they are directly connecting with...
Read full review of Identity Manager by One Identity »
Anonymous User
Systems Specialist at a financial services firm
We speak to our consultants. They are our technical support.
Read full review of Identity Manager by One Identity »
Matt Thomson
Principal Consultant at CyberCX
Technical support was good, for the most part, especially when the local support team understood our level of...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Consultant at a tech vendor
Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or...
Read full review of Safeguard by One Identity »
Anonymous User
Identity & Access Management Manager at a insurance company
We rely on vendor support, and I would rate it as ten. We mainly receive support through their partner.
Read full review of Identity Manager by One Identity »
Anonymous User
Devoloper at a financial services firm
Customer support for One Identity has been generally good with knowledgeable technical teams and effective support...
Read full review of Active Roles by One Identity »
Anonymous User
SOC Analyst at a recreational facilities/services company
I have never spoken to their technical support. A colleague of mine interacts with them.
Read full review of Safeguard by One Identity »
Anonymous User
Director of Information Security at a manufacturing company
Customer Service: Customer service is top notch. Technical Support: Technical support is very knowledgeable and sound.
Read full review of OneLogin by One Identity »
Anonymous User
Training Engineer
Customer support for One Identity Active Roles is generally good, with the support team demonstrating strong...
Read full review of Active Roles by One Identity »
Anonymous User
Business Line Manager - IGA & PAM at a tech services company
I rate customer support six out of ten. It needs improvement as it can significantly impact customer access. It would...
Read full review of Safeguard by One Identity »
Akash Pardeshi
Devoloper at Wealthcompany.in
My experience with customer support was generally positive. For routine issues and product-related questions, the...
Read full review of Active Roles by One Identity »

Review 1 of 30

Technical Support

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