Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

8 reviews

Cloudflare One

4 reviews

One Identity Manager

103 reviews

OneLogin

79 reviews

One Identity Active Roles

70 reviews

Top Industries

Comms Service Provider

10%

Financial Services Firm

10%

Construction Company

Computer Software Company

Outsourcing Company

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of One Identity Manager »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
My main use case for One Identity Active Roles is automating Active Directory administration and user lifecycle...
Read full review of One Identity Active Roles »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of One Identity Password Manager »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity »

Review 1 of 5

Customer Service

Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Thiago Ribeiro
System Analyst at Infrasat
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
Read full review of Cloudflare »
M.A. Faisal
General Manager at bKash Limited
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Sourabh Pardhi
Senior Information Security Analyst at Everbridge
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
Aryan Singh1
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »

Review 1 of 30

Aditi Gummul
Senior ISR at Digital Track Solutions
Customer support for One Identity Defender has been generally good. Our experience with their support team has been...
Read full review of One Identity Defender »
René DRABO
Team Lead at a tech services company
I've contacted the support team for One Identity Manager several times. For level one support, particularly when...
Read full review of One Identity Manager »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
I have had multiple interactions with the support team for One Identity Active Roles. They are good in their response...
Read full review of One Identity Active Roles »
Bijja Maheshwar
Assistant Manager at DigitalTrack Solutions Pvt Ltd
I have had a great experience with the customer support team; they are very kind and help our IT team whenever required.
Read full review of OneLogin »
Aditi Gummul
Senior ISR at Digital Track Solutions
Customer support for One Identity Active Roles is generally good, as most users report that the support team is...
Read full review of One Identity Active Roles »
Denis Tse
CEO, Executive Advisor (CyberSecurity IAM) at 8x8 Cybertech
I have used their Premier Support. It is called PSO. It is very easy to book an appointment. You can use the calendar...
Read full review of One Identity Manager »
Aman Khandelwal
IT Manager at Flash.co
The customer support for One Identity Safeguard needs improvement. I would rate the customer support as a seven out...
Read full review of One Identity Safeguard »
Dan Reeve
Manager, Information Technology at a hospitality company
The technical support team is responsive. They are good. I would rate the technical support and eight out of ten.
Read full review of OneLogin »
Jatin Dhingra
Identity Management Consultant at Jemena
The technical support response time is lacking. It can take days to hear back from them.
Read full review of One Identity Manager »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The vendor is ready to provide technical support 24/7 and able to resolve issues in a given timeline with proper root...
Read full review of One Identity Active Roles »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
Customer support has a very helpful nature and is very responsive to our technical team when they require technical...
Read full review of One Identity Safeguard »
Anonymous User
Solution Designer at a manufacturing company
We have not been much in touch with their technical support, which is a good sign for the product, since it mostly...
Read full review of One Identity Manager »
Anonymous User
Founder at a consultancy
One Identity Manager's technical support is pretty good.
Read full review of One Identity Manager »
Ankit Kashyap
Works at a consultancy
Technical support is helpful whenever we need troubleshooting services.
Read full review of One Identity Manager »
Naved Ansari
System Admin at a outsourcing company
OneLogin customer support is very supportive and good in their technical parts. I would rate OneLogin customer...
Read full review of OneLogin »
Anonymous User
Information Technology System Administrator at a financial services firm
I have not personally contacted customer service, but I have heard from colleagues who did, and they were not happy...
Read full review of One Identity Manager »
Jeremy Dhuit
Head of Global Digital Identity Services at a hospitality company
Customer support is rated six. Sometimes having a fix for a bug takes too much time. While in production, issues tend...
Read full review of One Identity Active Roles »
Kimberlycasey Kesi
Software Engineer at Ozera Group
The customer support is proactive. They are experts who respond quickly when you call them and provide the support...
Read full review of OneLogin »
Anonymous User
IT Systems Manager at a insurance company
Support has always been responsive and helpful.
Read full review of One Identity Manager »
Sohan Mulik
Working at 3i Infotech
Customer support has generally been good in our experience. The support team is knowledgeable and helpful, especially...
Read full review of One Identity Safeguard »
Anonymous User
Consultant at a outsourcing company
I would rate the technical support as a three. It has improved a bit in the past. I rate it three because it is a mix...
Read full review of OneLogin »
Anonymous User
Estudiante
I have not had any issues with OneLogin, so I have not used customer service or technical support.
Read full review of OneLogin »
User:761226
Consultant at a tech services company
I mostly work with premiere support. It offers faster support times. That's important. When we do reach out, it's...
Read full review of One Identity Manager »
Prathamesh Pawar
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
My experience with customer support for One Identity Active Roles has been generally positive, as the support teams...
Read full review of One Identity Active Roles »
Samuel Paul
IAM / IGA Architect - Associate Director at PRIZM
We have the premium support and are very satisfied. They are always answer our questions very quickly. For the...
Read full review of One Identity Manager »
Reviewer235911
Product Specialist at a retailer
I haven't used the technical support yet.
Read full review of One Identity Manager »
Michael Botek
CEO at IT Design Software Projects and Consulting
With technical support, it is always an issue to get the right person. They do have good technical people in support,...
Read full review of One Identity Manager »
Anonymous User
Cybersecurity Director at a sports company
Customer support is a nightmare. They take a long time to respond to tickets, and when they don't understand the...
Read full review of One Identity Safeguard »
Anonymous User
IT Security Engineer
I rate technical support 5/5. They are quick and informative.
Read full review of One Identity Safeguard »
Rebecca Wehrle
Server Sup Specialist II at Cable One
Support has always been very helpful. KBs are always easy to find.
Read full review of One Identity Safeguard Authentication Services »

Review 1 of 30

Technical Support

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