Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

10 reviews

Cloudflare Web Application Firewall

10 reviews

Cloudflare One

5 reviews

One Identity Manager

100 reviews

OneLogin

64 reviews

One Identity Safeguard

39 reviews

Top Industries

Comms Service Provider

10%

Financial Services Firm

Construction Company

Computer Software Company

Outsourcing Company

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of One Identity Manager »
Mahesh Malve
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
My main use case for One Identity Active Roles is automating Active Directory administration and user lifecycle...
Read full review of One Identity Active Roles »
Mahesh Malve
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of One Identity Password Manager »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity »

Review 1 of 5

Customer Service

Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
M.A. Faisal
General Manager at bKash Limited
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to contact them. I haven't called...
Read full review of Cloudflare Web Application Firewall »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »
Dean Barisic
CTO at PlayNirvana
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare One »

Review 1 of 30

René DRABO
Team Lead at a tech services company
I've contacted the support team for One Identity Manager several times. For level one support, particularly when...
Read full review of One Identity Manager »
Arkajit Das
CTO at Fraoula
Customer support is pretty good.
Read full review of OneLogin »
Mahesh Malve
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
The customer support for One Identity Active Roles has been generally very good and reliable in our experience. Most...
Read full review of One Identity Active Roles »
Prithviraj kallurkar
Business Development Associate at Digital Track Solutions India Private Limited
I have had to reach out to One Identity customer support a few times, mainly during the initial development phase or...
Read full review of One Identity Safeguard »
Shubham Dwivedi
Auditor at Digitaltrack
My experience with customer support has been positive overall. The support team is very knowledgeable and generally...
Read full review of One Identity Active Roles »
Chetan Bhati
Network & security Engineer at Arrowpc Network Pvt Ltd
I would say the customer support for One Identity Safeguard has been generally responsive and helpful. Whenever we...
Read full review of One Identity Safeguard »
Manik Singh
Penetration Tester at Essen Vision Software
Customer support for One Identity Manager is great and helpful. Every time support is contacted, they always try to...
Read full review of One Identity Manager »
IgnacioMartinez
Director of IT at a venture capital & private equity firm
I would've given support really high marks earlier. However, it's not as good anymore. I've submitted a couple of...
Read full review of OneLogin »
Ranjan Mishra
Technical Manager at a manufacturing company
We sometimes face delays in response from the technical support of One Identity. While we use premier support, the...
Read full review of One Identity Manager »
Jonas Piliponis
Chief Cyber Security Officer at a retailer
I would rate the customer support for One Identity Safeguard as eight on a scale of one to ten.
Read full review of One Identity Safeguard »
Dan Reeve
Manager, Information Technology at a hospitality company
The technical support team is responsive. They are good. I would rate the technical support and eight out of ten.
Read full review of OneLogin »
Darius Radford.
Managing Partner at Knightswatch Cyber
I haven't had issues with support so far. We do not use the vendor's premier support.
Read full review of One Identity Safeguard »
Anonymous User
Network Engineer at a outsourcing company
Based on my feedback and my colleague's feedback, I would rate OneLogin customer support around seven out of ten.
Read full review of OneLogin »
Don Naz
Security Architect at a media company
Premier Support is valuable because it enables us to receive prompt assistance whenever we encounter any type of issue.
Read full review of One Identity Safeguard »
Anonymous User
Senior Risk Manager at a insurance company
The last time I used technical support was a few years ago; they resolved my issue quickly. We also have a strong...
Read full review of One Identity Manager »
Danial Arshad
IT Architect at a consultancy
For critical issues, it is good because you can call them, but for the regular issues, I feel that there is a lack of...
Read full review of One Identity Manager »
Sindre Toft
Senior Information Technology Consultant at Helse Nord IKT
We had the premier support for some time, but we are now currently on normal support. I did not see any value in the...
Read full review of One Identity Safeguard »
Grandhi Avinash
IAM Consultant at a outsourcing company
Customer service rating: 4 out of 10.
Read full review of One Identity Manager »
Anonymous User
IT Security Consultant at a tech services company
Technical support is brilliant. They are very helpful.
Read full review of One Identity Safeguard »
Anonymous User
Solutions architect at a tech services company
I rate One Identity support eight out of 10. We worked closely with the One Identity team, and they assigned us a...
Read full review of One Identity Manager »
Carlos Tum
IT Consultant at 4 Rivers GmbH
We use their standard support. They are nice and they are always on the edge, helping us. It's great support.
Read full review of One Identity Manager »
Anonymous User
Control System Cybersecurity Analyst at a energy/utilities company
I didn't use their tech support a bunch. The one big issue I had with OneLogin wasn't actually OneLogin's fault. I...
Read full review of OneLogin »
Anonymous User
Senior Identity Management Consultant at a computer software company
We use Premier Support from One Identity Manager. They respond quickly to our tickets, and our customers are...
Read full review of One Identity Manager »
DmitryDurov
Architect/Identity Manager Implementation Consultant
Technical support is responsive. Of course, it can take a little longer at times, but that is due to their workload....
Read full review of One Identity Password Manager »
Ahitesh Anumala
Business Development Manager at Digitaltrack Solutions Private Limited
Customer support for One Identity Safeguard was generally good, with a knowledgeable and helpful team assisting...
Read full review of One Identity Safeguard »
Anonymous User
Manager IAM at a computer software company
I have not used the support from the vendor. One Identity has various support sites, such as the support center and...
Read full review of One Identity Manager »
Anonymous User
Junior Security Consultant at a computer software company
When we were deploying, we had a dedicated engineer, and I used to talk to that person directly. That was very...
Read full review of OneLogin »
ManojKumar4
Regional Operations Manager at a computer software company
Personally, I have not had direct experience with OneLogin customer support because I have not interacted with them....
Read full review of OneLogin »
Marta Dern
Analyst at Grifols
We have opened a couple of cases and we've had a really good response from the team. Initially, we contacted...
Read full review of One Identity Manager »
Anonymous User
Solution Architect at a tech services company
It is excellent. Quick and useful answers. They also have a large community portal where you can find a lot of...
Read full review of One Identity Active Roles »

Review 1 of 30

Technical Support

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