Compare CAST vs Keysight Technologies

CAST

Based on 11 reviews.

Keysight Technologies

Based on 71 reviews.

Sample Customers

Popular Solutions

CAST Highlight

2 reviews

CAST Application Intelligence Platform

1 reviews

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

Top Industries

Financial Services Firm

23%

Computer Software Company

13%

Government

Insurance Company

Manufacturing Company

12%

Computer Software Company

10%

Financial Services Firm

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jayanti Rode
Technical Associate Manager at a consultancy
For CAST, I use it in cloud migration roadmap and in open source safety issues. These are my two main use cases.
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at a computer software company
We use CAST Application Intelligence Platform for multiple purposes. One of its use cases is understanding the code...
Read full review of CAST Application Intelligence Platform »

Review 1 of 2

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at a cloud solution provider
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at a consultancy
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at a computer software company
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Customer Service

Kangkan Goswami
Advisor Solution Architect at a tech services company
We did not have to contact technical support.
Read full review of CAST Highlight »
Chris Van Poele
Owner at a comms service provider
The customer service and local support from CAST are quite good. They offer valuable assistance within the tool.
Read full review of CAST Highlight »
Jayanti Rode
Technical Associate Manager at a consultancy
The customer service and support team take time to analyze issues. Sometimes they do provide solutions but this first...
Read full review of CAST Application Intelligence Platform »
Jayanti Rode
Technical Associate Manager at a consultancy
CAST highlight support is available. I reach out to the CAST vendor for assistance and raise a ticket, which gets...
Read full review of CAST Highlight »
Anonymous User
Consultant/Software Engineer at a tech services company
The solution does come with technical support. I've reached out to them to discuss bugs, which maybe need to be...
Read full review of CAST Highlight »
Vishal-Goyal
Chief Architect at a computer software company
We didn't have any escalations with the technical support team of the CAST Application Intelligence Platform, but we...
Read full review of CAST Application Intelligence Platform »
Anonymous User
Direction Digital Workplace & Socles at a insurance company
The support from CAST Highlight is very good.
Read full review of CAST Highlight »
Anonymous User
Senior Consultant at a consultancy
I would rate the technical support as a six out of ten. It could be improved.
Read full review of CAST Application Intelligence Platform »
Vishal-Goyal
Chief Architect at a computer software company
Their technical team is pretty helpful. They provide excellent support.
Read full review of CAST Highlight »

Review 1 of 9

Shyam_Prasad
AVP - Testing & QA at a computer software company
We experienced some failures where object libraries suddenly disappeared after a new patch. We had to reach out to...
Read full review of Eggplant Performance »
Tayyaba Noreen
Student at a university
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
José Enrique Cano Rodriguez
Assistant Consultant at a tech vendor
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Venkat Lkmula
Tech spesialist at a tech services company
The technical support is good. We have also included Ix in our automation, so it is very easy to incorporate this...
Read full review of IxChariot »
Sai Prasad
Staff QA Engineer at a tech services company
Once, when I raised a ticket regarding a hardware or software issue, the solution's support team visited our company...
Read full review of Ixia BreakingPoint »
DanielWildermuth
Testtool expert at a insurance company
Technical support has really been very good.
Read full review of Eggplant Test »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Robert Friedt
Engineer III Electrical & RF at a manufacturing company
Technical support is pretty responsive, pretty decent.
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
Signal Integrity Engineer at a tech company
Technical support is pretty responsive.
Read full review of Keysight Oscilloscopes »
Anonymous User
Systems Engineer at a tech services company
Technical support strongly depends on what you are testing, because their knowledge of the product is very good....
Read full review of Ixia BreakingPoint »
Anonymous User
Senior Network Analyst at a financial services firm
I would rate the technical support for this solution a seven out of ten. The issue that I have is with the emails...
Read full review of Ixia Hawkeye »
Nevor Yard
Senior Technical Support Analyst at a consultancy
I never contacted technical support. We had our own in-house personnel that assisted us when needed.
Read full review of Eggplant Test »
Anonymous User
Senior Signal Integrity Engineer at a manufacturing company
Sometimes, it's quite hard to get the technical support to come onsite. If we run into a hardware, measurement, or...
Read full review of Keysight Oscilloscopes »
Naresh Nathala
Practice Head - QA at a tech services company
The support is pretty good. Eggplant Test offers 24x7 support with teams located in India, US, and UK, which are very...
Read full review of Eggplant Test »
Anonymous User
Teamleader Test Software at a healthcare company
The support is good. I would rate the technical support between an eight to nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
Operations Director
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
Engineer at a tech company
If I need technical support, I can contact the account manager or architectural engineer for information, and they...
Read full review of Keysight Oscilloscopes »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Anonymous User
SDWAN Architect at a aerospace/defense firm
Our experience with Ixia customer service has gone pretty well so far. We have dedicated support directly from Ixia....
Read full review of Ixia BreakingPoint »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Design Methodology and Technical Support at a manufacturing company
Usually, we don't ask too much of the technical support.
Read full review of Keysight Oscilloscopes »
Anonymous User
System Engineer at a manufacturing company
They have an 800 number you call and they answer it day or night. And then, many of the engineers are in my Rolodex...
Read full review of Keysight Oscilloscopes »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Rockwell Hsu
Technical Leader at a tech company
Technical support is pretty good. They an 800 number, but they also provide a few engineers who are dedicated to the...
Read full review of Keysight Oscilloscopes »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Kalyan Rapolu
Applications Engineering Leader, Principal Investigator at a pharma/biotech company
Technical support is very helpful. They have a local technical office up here in Santa Clara. They can come anytime...
Read full review of Keysight Oscilloscopes »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »

Review 1 of 30

Technical Support

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