Compare BlueCat vs Dell Technologies

BlueCat

Based on 76 reviews.

Dell Technologies

Based on 2623 reviews.

Latest Research

Buyer's Guide

LiveNX vs. Moogsoft

November 2026

Moogsoft vs. LiveNX

Updated: November 2026

Buyer's Guide

LiveAssurance vs. Moogsoft

November 2026

Moogsoft vs. LiveAssurance

Updated: November 2026

Buyer's Guide

LiveNX vs. Moogsoft

November 2026

LiveNX vs. Moogsoft

Updated: November 2026

Buyer's Guide

Dell CloudIQ vs. LiveNX

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LiveNX vs. Dell CloudIQ

Updated: November 2026

Sample Customers

LiveNX

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

LiveAssurance

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Popular Solutions

BlueCat Integrity

27 reviews

LiveNX

2 reviews

OmniPeek

2 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
I use OmniPeek for several use cases. Firstly, I use it for application performance, especially during acquisitions...
Read full review of OmniPeek »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
We use BlueCat Infrastructure Assurance mainly for interrogation and alerting.
Read full review of LiveAssurance »
Ashwani Bansal
Senior Solution Consultant at Orange
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a...
Read full review of LiveNX »
Anonymous User
IT Engineer at a construction company
We have Edge deployed at roughly forty locations and use it as the primary DNS server for all our locations. Each...
Read full review of BlueCat Edge »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
We use it to manage our DHCP servers and DNS and to gain more insightful information on what is on the network.
Read full review of Micetro »

Review 1 of 5

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Bob Fuller
Engineering Specialist at Community Health Systems
I contact support maybe once a month. They are amazing. Just recently, I was able to upgrade our support contract as...
Read full review of BlueCat Integrity »
Sanchit Makkar
Dns architect at a outsourcing company
BlueCat customer support is really friendly. We have a weekly call set up with BlueCat support team wherein they...
Read full review of BlueCat Integrity »
Ryan Michael Patterson
Senior Security Engineer at a tech services company
My recent experience with BlueCat's technical support has been excellent. Their deep understanding of the platform is...
Read full review of BlueCat Integrity »
Dhananjay Kawale
Senior Software Engineer at Alstom
Customer support is quite good. I have found them to be very responsive and knowledgeable, especially regarding...
Read full review of BlueCat Integrity »
Ian Slade
Sr. Manager Network Engineering and Architecture at a tech vendor
I rate BlueCat support six out of 10. They used to have a free technical account manager for enterprise deployments....
Read full review of BlueCat Integrity »
LeandroFreitas
Senior Network Engineer at a tech vendor
I have contacted the technical support or customer support every week. I believe that we have the premium support...
Read full review of BlueCat Integrity »
MANOJCHOUDHARY
MANAGER IT at Axis Bank
Customer support is also nice.
Read full review of BlueCat Integrity »
Mahesh Doshi
IT at a energy/utilities company
If enhancements are not required, then support for the product is good. The solution was a new product so we wanted...
Read full review of LiveNX »
Manikumar Durgavazula
Senior DDI Architect at a tech vendor
Customer support for BlueCat Integrity is good; we receive prompt assistance for severity one or two cases based on...
Read full review of BlueCat Integrity »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
BlueCat's technical support is very good.
Read full review of BlueCat Integrity »
Bob Stiles
Cyber Security Architect Engineer at a financial services firm
Customer support is very good, with knowledgeable and eager staff.
Read full review of LiveAssurance »
Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
The technical support from OmniPeek is really great. I would rate them eight or nine out of ten.
Read full review of OmniPeek »
Venkat Lkmula
Tech spesialist at INT tech services
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
Douglas Padilha
Network Engineer at a tech vendor
I am satisfied with its customer service and support. I would rate it eight out of ten.
Read full review of BlueCat Integrity »
Florian Beka
Manager, Operations & Maintenance at a tech vendor
Customer support has been great through the years, so I cannot say anything negative; we are happy with the services...
Read full review of BlueCat Integrity »
Brant Smith
IT Support Specialist Tier 1 at CONEXON, LLC
I never had to contact support at my level.
Read full review of BlueCat Integrity »
Anonymous User
Network Architect at a financial services firm
The support is very good. They can provide us with solutions to pretty much any weird requests we come up with. They...
Read full review of BlueCat Integrity »
Zafer Gör
Security at Cyberwise
Customer support is very good.
Read full review of BlueCat Integrity »
Anonymous User
Senior systems specialist at a tech services company
I have never contacted technical support.
Read full review of OmniPeek »
Omar Carrillo
Cybersecurity & Privacy Executive at Access Quality
BlueCat Integrity's technical support is unsatisfactory because they are slow to respond, and we consistently find...
Read full review of BlueCat Integrity »
Anonymous User
Network Engineer at a healthcare company
I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the...
Read full review of BlueCat Integrity »
Anonymous User
Chief of IT Architecture at a financial services firm
The BlueCat support is great.
Read full review of LiveAssurance »
Kobe Yu
Engineer at Lite-On Technology Corp
I have no idea what technical support is like. I never reached out and ask for support. If we encounter some issues,...
Read full review of OmniPeek »
Anonymous User
SDET at a outsourcing company
The customer support for BlueCat Integrity is on point; it is not very good, but it does the job.
Read full review of BlueCat Integrity »
Henk-Jan Dennenberg
IT Admin/Network engineer at jfsg
I would rate them a nine out of ten.
Read full review of Micetro »
Donatas-Bukelis
Project Manager at Hilti
In the limited contact I have had with BlueCat Integrity's support, they have been excellent.
Read full review of BlueCat Integrity »
reviewer98645120
Senior Technology Services Specialist at FedEx
I have not had personal interactions with LiveAction's support team.
Read full review of LiveNX »
Frederic Girard
Developer for DDI Team at Cgi Deutschland KG
I've contacted BlueCat Gateway technical support, and the team responds quickly. Sometimes, when I have a more...
Read full review of BlueCat Gateway »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveNX »
Anonymous User
Senior Cloud Engineer at a insurance company
Awesome customer service from BlueCAT whenever we needed.
Read full review of BlueCat Integrity »

Review 1 of 30

DenisBrodsky
Director Of IT at Shift4
The customer service and technical support are exceptional, with fast response times and prompt solution delivery. I...
Read full review of Dell PowerEdge R-Series »
Muzammil Nasim
Software Architect at INTECH Process Automation
I rate Dell support eight out of 10. The technical support is good, but we had to involve a contractor, which caused...
Read full review of Dell PowerEdge XE-Series »
Jillur Rahman
Head Of Information Technology at a healthcare company
I rate Dell APEX technical support as ten out of ten.
Read full review of Dell APEX »
Alex Sawa
Solutions Architect at Netwitz Sdn Bhd
I would rate the technical support for Dell PowerStore as nine.
Read full review of Dell PowerStore »
Arbnor Mehana
Co Chief Technology Officer at Tessa Tech Prishtina
I think vendor support is an eight point five, somewhere around there, but I would rate it a nine.
Read full review of Dell PowerProtect Data Domain »
Murad Sultanzadeh
Solutions Manager at a tech services company
There is a Dell EMC partner that we use for support. When we have a problem we create a support case for the Dell EMC...
Read full review of Dell Avamar »
Michael Schwarzer
Managing Director at INT/box GmbH
Technical support is okay. The hardware support is great. However, the feature support is not as good. It's fine...
Read full review of DD Boost »
Saikat Chakraborty
General Manager at ACT FIBERNET
We have been dealing with them for some time and we are happy with the product. There's no issue from that perspective.
Read full review of Dell PowerFlex »
Alark Singh
IT Specialist at Allianz
The support from Dell is nice. We get support every time when we send the email or raise a ticket. Support is without...
Read full review of Dell PowerStore »
Sai
Ai/Data Analyst at CSD
I have not reached customer support personally, but one of my teammates faced an issue and praised the customer...
Read full review of Dell Business Laptops »
Nir Rom
Account Manager at NISKO TECH
I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They...
Read full review of Dell PowerEdge R-Series »
Sonaansha Aneja
Cybersecurity Executive at Gigabit Technologies Pvt Ltd
My experience with Dell's customer support has been positive overall. The support team is knowledgeable and...
Read full review of Dell PowerEdge XR-Series »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We didn't need to contact the support since we didn't face any issues after deployment.
Read full review of Dell XtremIO »
Anthony Dominguez
Infrastructure Team Lead at a financial services firm
We haven't had to use technical support.
Read full review of Dell Unity XT »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
Anonymous User
System Administration Team Leader at a educational organization
The support of Dell EMC NetWorker is very good.
Read full review of Dell NetWorker »
Anonymous User
DIrecteur Commerical at a tech vendor
The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use...
Read full review of Dell Unity XT »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance. Dell...
Read full review of Dell Data Protection Suite »
DhanyswarJagroop
System Administrator at a construction company
The customer service is good. We do a lot of remote work, so we sometimes contact them from sites to assist in making...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Chief Consultant at a wholesaler/distributor
I would rate customer service or technical support at Dell PowerScale at a five today. If asked a couple of years...
Read full review of Dell PowerScale »
Anonymous User
Director at a tech company
The support was excellent. We had this storage for a while and server monitoring from Compellent.
Read full review of Dell SC Series »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's support team is excellent.
Read full review of Dell CloudBoost »
Anonymous User
Sr. Executive IT - India & Subcontinent at a manufacturing company
Customer support for Dell is great. I have already mentioned that their after-sales service includes arranging boot...
Read full review of Dell Business Laptops »
Adams Rasheed
Information Technology Manager at a energy/utilities company
I admire EMC for their technical support. In general, they are very responsive, and in this case, it is no different....
Read full review of Dell PowerProtect Data Domain »
Ramkumar Kolli
Sr. Engineer at a retailer
I contacted technical support. It's always there in any product. Usually, for backup failures, we contact support....
Read full review of Dell NetWorker »
Zeeshan Ahmed Khan
Chief Operation Officer at Technosol
There is always a provision of improvement in technical support from Dell; in some cases, there is a level of...
Read full review of Dell Data Protection Suite »
Michael Pereira
Representante comercial at a consultancy
I have never needed customer support, but I know from other products that they are very competent and easy to access.
Read full review of Dell PowerVault »
Maurizio Davini
CTO at a university
Dell's technical support is perfect and one of the reasons we buy their solutions.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
IT Engineer
Our overall experience with their product and support has been consistently excellent. We would rate their support as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »

Review 1 of 30

Technical Support

No Data Available

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