Compare Axway vs Splunk

Axway

Based on 23 reviews.

Splunk

Based on 211 reviews.

Sample Customers

Axway Sentinel

UTI Worldwide, AG2R La Mondiale, Société Générale Insurance Russia, Swiss Post

Splunk

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Popular Solutions

Axway AMPLIFY API Management

4 reviews

Axway AMPLIFY Application Integration

2 reviews

Axway AMPLIFY Managed File Transfer

2 reviews

Splunk

69 reviews

Splunk Phantom

8 reviews

Splunk Cloud

6 reviews

Top Industries

Computer Software Company

20%

Comms Service Provider

18%

Financial Services Firm

12%

Insurance Company

Comms Service Provider

19%

Computer Software Company

19%

Financial Services Firm

13%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We make use of Axway's API gateway API management tool. Its integration with middle wear is similar to ESB. We...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Client Executive at a tech services company
One of the projects I'm working on is to use it to connect a web form where end-users will enter in data. This data...
Read full review of Axway AMPLIFY Application Integration »
SouvikGhosh
Application Development Senior Analyst at a computer software company
We deploy Axway Amplify to a server hosted on AWS, but it isn't a cloud SaaS solution. We use it for large-scale file...
Read full review of Axway AMPLIFY Managed File Transfer »

Review 1 of 3

AlexandruAdamovici
Operations Manager at Langdon systems
We primarily use the solution for monitoring, intrusion detection, and prevention. It is mostly a lot of security and...
Read full review of Splunk Cloud »
HariHaran
Technical Analyst at a tech vendor
We are doing some automation on the SIM and we are getting some SIMS and we are looking for some automation to...
Read full review of Splunk Phantom »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at T-Systems
We primarily use the solution in order to monitor the servers as well as the VM infrastructure.
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Director INTS IT Resiliency at a financial services firm
I work for the Royal Bank of Canada. I work in a group called Investor and Treasury Services IT. We take care of all...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Vice President Hybrid Cloud Operations at a computer software company
We use this solution to monitor all our FaaS workloads.
Read full review of SignalFx »

Review 1 of 5

Customer Service

Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
Read full review of Axway AMPLIFY API Management »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
Read full review of Axway AMPLIFY API Management »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Senior Product Manager at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »

Review 1 of 17

Al Sedghi
Chief Technology Officer at a tech consulting company
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk Phantom »
Anonymous User
I&T Design & Execution Reliability Engineering Leader at a financial services firm
I have not been in contact with technical support from Splunk.
Read full review of Splunk »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk »
Praful Bhatnagar
Principal Systems Engineer at Aricent
The technical support is fine. At times, they take time to respond back but it may have been the support contract...
Read full review of Splunk »
Praful Bhatnagar
Principal Systems Engineer at Aricent
Based on when we have been in contact with them, I think that technical support was fine. I'm not sure if they have...
Read full review of Splunk »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
I have received a very good response from support that I have not seen in more than 10 years of my experience.
Read full review of Splunk »
Balamurali Vellalath
Practice Head-CyberSecurity at a tech services company
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk »
Abdullah El Deeb
Technical Consultant/Instructor at SIGMA IT
Technical support is very helpful. They make contacting them easy.
Read full review of Splunk Insights for Infrastructure »
SoheylNorozi
IT Consultant at a tech services company
I am happy with the support, how they respond and help to solve issues.
Read full review of Splunk Insights for Infrastructure »
Chris Danshaw
project manager at ManTech International Corporation
Their support is great. I've talked to them many times.
Read full review of Splunk »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk »
Anonymous User
Security Engineer at a retailer
Response from technical support can be improved. There was always a delay and we had to chase them.
Read full review of Splunk »
Anonymous User
Security Engineer at a tech services company
They're good. They're quite good at providing the service for technical engineers as well.
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Engineer at a financial services firm
The technical support is very good. We're quite satisfied with the level of service provided. They are knowledgeable...
Read full review of Splunk »
Anonymous User
Information Architect at a financial services firm
We have the enterprise level of support. This is one area Splunk could improve upon, since we usually have to follow...
Read full review of Splunk »
Anonymous User
Cyber Security Consultant at a tech services company
There was technical assistance available. When you require assistance, they provide it, they will respond.
Read full review of Splunk »
Anonymous User
Sr. CyberSecurity Solutions Architect at a security firm
The technical support is excellent.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Systems Administrator at a energy/utilities company
Splunk – Splunk has a very knowledgeable support staff and the Splunk support website is outstanding. The message...
Read full review of Splunk »
Anonymous User
Products Manager at a tech services company
Technical support is good.
Read full review of Splunk »
Anonymous User
Global Engineer at a financial services firm
Technical support has been adequate. We aren't blown away by amazing service, however, they do help if we need them...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Director INTS IT Resiliency at a financial services firm
The technical support with Splunk is really good. We didn't have any issues. Now, part of that is, we are Royal Bank...
Read full review of Splunk IT Service Intelligence (ITSI) »
Anonymous User
Senior Solutions Architect at a manufacturing company
The Splunk team has good, proactive support. Also in terms of assisting with the installation, they are quite good.
Read full review of Splunk »
Anonymous User
Information Security Specialist at a financial services firm
We are in Iran and are under U.S. sanctions so we can only use online forums for support. We can't use their...
Read full review of Splunk User Behavior Analytics »
Anonymous User
IT System Developer/Admin at a manufacturing company
The customer service/technical support was helpful and they answered my questions as best they could.
Read full review of Splunk »
Anonymous User
Lead Splunk Architect at a financial services firm
In my opinion Splunk has three levels of support. First level is their forum (Splunk Answers). The Forum is very rich...
Read full review of Splunk »
Anonymous User
Security Architect at a tech services company
I am happy to report that I've never needed to contact technical support. The README tutorials and the existing...
Read full review of Splunk »
Anonymous User
Security Operations Center Manager
The technical support is good.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Security Architect at a energy/utilities company
Technical support is excellent. They also have Splunk Answers, which is community driven and it great.
Read full review of Splunk »
Siraj Moosakoya
Senior Network Administrator at Tawasul telecom
We have not contacted technical support.
Read full review of Splunk Insights for Infrastructure »
Anonymous User
Director - Corporate Infrastructure at a tech services company
We initially contacted their support during the implementation. It was not for a very complex issue. It was more for...
Read full review of Splunk Cloud »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.