Compare Axway vs Cisco

Axway

Based on 42 reviews.

Cisco

Based on 3711 reviews.

Overview

Information Not Available

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Sample Customers

Axway Appcelerator

Bracket, Homes.com, Safeguard, Avis, Smuckers, VMWare, Zipcar, Mfoundry, Blackbaud

Axway Automator

Metropolitan Borough of Wirral

Cisco Workload Optimization Manager

IP Telecom

Popular Solutions

Axway AMPLIFY API Management

2 reviews

Axway AMPLIFY Managed File Transfer

5 reviews

Axway AMPLIFY Application Integration

0 reviews

Cisco Secure Firewall

54 reviews

Cisco Catalyst Switches

13 reviews

Cisco Wireless

16 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Associate Software Engineer at a tech vendor
I am currently working on Axway AMPLIFY API Management, which is the Axway API platform. The main requirement for API...
Read full review of Axway AMPLIFY API Management »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
We use the solution for transmission purposes, where we send files from our system to the customer's system.
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use the solution for dealers. We also use it to integrate internal applications.
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Charles Slaustas
Information Technology Contractor at Insight global
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
Kartik Amin
Network Operations Engineer at Redex IT Limited
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access...
Read full review of Cisco Secure Access »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Pranav Salian
Head of Business Operations at SISA
Cisco XDR serves as the main platform for threat detection and threat response in my organization. We have integrated...
Read full review of Cisco XDR »
AndrewRichardson
Network Engineer at Edmonton Catholic School Board
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Customer Service

PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
For technical support from Axway, I would give it a rating of nine out of ten, as ninety to ninety-five percent of...
Read full review of Axway AMPLIFY API Management »
Akash Dalebehera
Technical Specialist at a tech vendor
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My experience with Axway customer support has been positive and responsive. When we have encountered issues or needed...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
Read full review of Axway AMPLIFY API Management »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Siddhardha G
Associate at Ltim
Customer support for Axway AMPLIFY Managed File Transfer is very nice at 100 out of 100. On a scale of 1 to 10, I...
Read full review of Axway AMPLIFY Managed File Transfer »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Shashikumar N
Tech lead at BNP Paribas
I would rate customer support for Axway AMPLIFY Managed File Transfer an eight out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Associate Software Engineer at a tech vendor
I could rate the technical support as having always provided resolutions, with the matter being the time it takes,...
Read full review of Axway AMPLIFY API Management »
Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
Read full review of Axway AMPLIFY API Management »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »

Review 1 of 30

AjenthanAiyathurai
Manager IT at NVCL Group
I would rate Cisco technical support as extended, but their service is very unresponsive. It is very difficult to get...
Read full review of Cisco XDR »
Edwin Mwosa
IT Infrastructure Manager at KTDA
I would rate customer service a seven out of ten. While they are generally good, there have been instances where...
Read full review of Cisco UCS Manager »
Ahmed Salah
IT Manager at Misrconsult
I didn't face any problems with technical support in my region. I didn't need technical support yet, until now.
Read full review of Cisco Enterprise Routers »
Fakhar Mahmood
Sr. Network Administrator at i2c
The technical support is helpful and responsive.
Read full review of Cisco Secure Firewall Management Center »
Andrzej Jachim
Lead Sevice Engineer at Emerson
The technical support provided by Cisco NGIPS is okay. I rate the technical support an eight out of ten.
Read full review of Cisco Secure IPS (NGIPS) »
HirenPatel2
Manager at rspl
The technical support requires improvement. We have observed network loops at several sites, which we manage...
Read full review of Meraki MS Switches »
Batu Akalin
Corporate Information Technology Security Manager at AG ANADOLU HOLDİNG A.S.
We do not pay for Cisco SMARTnet, so we did not contact technical support.
Read full review of Cisco Identity Services Engine (ISE) »
JoseSilva
Manager of Partner Solutions at S21sec
We usually give the first line of support to the customer, and then only, we go to the Cisco support. We have a very...
Read full review of Cisco Secure Email »
Ashok Braganza
IT Consultant at moj
We have Smart Net support. If anything comes up, we open a ticket with Cisco and they assist. They will replace the...
Read full review of Cisco Linksys Ethernet Switches »
Radek Skrivanek
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
The support is good.
Read full review of Cisco Wireless »
Ramesh Benure
Network Engineer at a computer software company
I rate the technical support for Cisco Prime Network Registrar an eight out of ten.
Read full review of Cisco Prime Network Registrar »
Magdy Raafat
Presales Consultant at Orange Business Services
Technical support is generally useful.
Read full review of Cisco Catalyst SD-WAN »
Yafar Khan
Senior Network Engineer at a museum or institution
When we struggled to connect our environment to the solution, we raised the issue thrice. However, the team was not...
Read full review of Cisco DNA Center »
Marc Roxas
Assistant Vice President at PLDT Enterprise
My opinion is somewhat biased because we have access to Cisco's TAC, and we are very much managed by our Cisco...
Read full review of Cisco Secure Firewall »
Manoj Chitgopeker
Region Head - S1@Dimension Data India at a computer software company
Technical support is excellent. If there is one area where Cisco excels, it is in technical support.
Read full review of Cisco Catalyst Switches »
Hassan Javaid
Senior Executive Technical Support at AITSL
The technical support of Cisco is very good. Nowadays, you can get anything over the Internet. They provide help over...
Read full review of Cisco Secure Firewall »
Anonymous User
Director at a non-profit
We have used technical support for some issues but not many times.
Read full review of Cisco Meraki Wireless LAN »
Farooq Bashir
Sr Network Administrator at Orient Petroleum Inc
The technical support has been very good. They are helpful and knowledgeable. We're quite satisfied with their level...
Read full review of Cisco Secure Firewall »
Dipmalya Dasgupta
Solution Architect- Network Infrastructure at a tech services company
In terms of technical support feedback, I won't be able to comment on anything as I am not from an implementation...
Read full review of Meraki Dashboard »
Anonymous User
Analytical Engineer at a pharma/biotech company
The support is good. They have been there every time that we need them. I would rate them as nine out of 10.
Read full review of Cisco Secure Firewall »
Andrew Svolopoulos
Unified Network Architect at Barry-Wehmiller
Technical support for this solution is excellent.
Read full review of Cisco Nexus »
MinaMagdy
Senior Infrastructure Solutions Specialist at Fiber Misr
I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is...
Read full review of Cisco Catalyst Switches »
Anonymous User
Head of Solutions Delivery (Systems) at a wellness & fitness company
I have not been in touch with Cisco's technical support team.
Read full review of Cisco Secure Client (including AnyConnect) »
Andrew Banda
Head Of Information Technology at Zambia National Building Society
I haven't interacted with Cisco technical support directly. Many colleagues where I live, and maybe across the...
Read full review of Cisco Enterprise Routers »
Anonymous User
NOC Manager at a comms service provider
When I have contacted the support for Cisco ISE I have always been satisfied.
Read full review of Cisco Identity Services Engine (ISE) »
Marcelo Zamorano
Middle-Tier Admin Integrator at a tech services company
Customer Service: Excellent Technical Support: Excellent
Read full review of Cisco Secure Firewall »
Jamil Ahmad Khan
Specialist WINTEL Services at Descon Engineering Limited
I haven't tried to work with Cisco support.
Read full review of Cisco Secure Firewall »
Anonymous User
IT Infrastructure Architect at a tech services company
Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of...
Read full review of Cisco UCS Manager »
Anonymous User
Owner at a tech services company
Technical support is good. How you end up rating the support, whether it is good or maybe just satisfactory, depends...
Read full review of Cisco Wireless »
Simon Van Raalte
System Administrator at Provinzial NordWest
Cisco technical support often makes things too complicated. We have easy problems, but they want to WebEx and...
Read full review of Cisco HyperFlex HX-Series [EOL] »

Review 1 of 30

Technical Support

No Data Available

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