Compare AT&T vs McAfee

AT&T

Based on 38 reviews.

McAfee

Based on 142 reviews.

Overview

AT&T Inc. is an American multinational telecommunications corporation, headquartered at Whitacre Tower in downtown Dallas, Texas. AT&T Inc. began its existence as Southwestern Bell Corporation, one of seven Regional Bell Operating Companies created in 1983 in the divestiture of the American Telephone and Telegraph Company following the 1982 United States v. AT&T antitrust lawsuit. Southwestern Bell changed its name to SBC Communications Inc. in 1995. In 2005, SBC purchased former parent AT&T Corp. and took on its branding, with the merged entity naming itself AT&T Inc. and using the iconic AT&T Corp. logo and stock-trading symbol.

Information Not Available

Sample Customers

AT&T Secure Web Gateway

1. Aetna 2. Adobe 3. ADP 4. Aflac 5. Allstate 6. Amazon 7. American Express 8. American Greetings 9. American International Group (AIG) 10. Apple 11. ATT 12. Bank of America 13. Barclays 14. Berkshire Hathaway 15. BlackRock 16.Boeing 17. Capital One 18. Caterpillar 19. Citigroup 20. CocaCola 21. Comcast 22. ConocoPhillips 23. Costco 24. Dell 25. Disney 26. eBay 27. ExxonMobil 28. FedEx 29. Ford Motor Company 30. General Electric 31. General Motors 32. Goldman Sachs

Popular Solutions

AlienVault OSSIM

2 reviews

Webex Meetings with AT&T

0 reviews

AT&T VPN

0 reviews

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Top Industries

Comms Service Provider

12%

Construction Company

10%

Manufacturing Company

Financial Services Firm

Outsourcing Company

19%

Construction Company

12%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bryant Carthan
Branch Head, Training Branch at United States Marine Corps
We were using the Webex training platform, but that has been phased out, so now it's Webex Meetings. We are primarily...
Read full review of Webex Meetings with AT&T »
Brandon Pearce
Independent Contractor at a comms service provider
This solution is very similar to most of the other MSSPs that you would find out there. When I look at use cases,...
Read full review of AlienVault OSSIM »
BrunoSTOFFEL
Global Knowledge Based Engineering Manager at Tenneco Inc.
The solution was primarily used for hotels and suppliers.
Read full review of AT&T VPN »

Review 1 of 3

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

Customer Service

Bryant Carthan
Branch Head, Training Branch at United States Marine Corps
I have never had to use Webex support.
Read full review of Webex Meetings with AT&T »
HarshBhardiya
SOC Engineer at a outsourcing company
There is no straightforward documentation available now at AT&T. They are focusing on the cloud. The on-prem...
Read full review of AlienVault OSSIM »
Steven Sheehy
Managing Director of Hytec (OLM Group company) at OLM Group company
I rate the stability of AlienVault OSSIM a seven out of ten.
Read full review of AlienVault OSSIM »
Hakeem Olufadi
infrastructure and security Analyst at holmen consulting
When we have had to reach out to them, they were brilliant. They were prompt and very precise.
Read full review of AlienVault OSSIM »
Intekhab Ahmad.
IT Lead at ESAB
Support response times vary; there are instances where they respond promptly, while in others, it may take some time....
Read full review of AlienVault OSSIM »
Fareed Jamali
Research Assistant at a tech services company
The documentation provided was not sufficient, so we worked it out by ourselves.
Read full review of AlienVault OSSIM »
KHADIJA SALAM SALEH AL-HARRASI
Student at a educational organization
I cannot speak to technical support. I've never used them.
Read full review of AlienVault OSSIM »
Danilo Tiberi
ICT Consultant at N3tcom
The support from AlienVault OSSIM is good, they are responsive. I rate the support from AlienVault OSSIM a five out...
Read full review of AlienVault OSSIM »
Brandon Pearce
Independent Contractor at a comms service provider
With the support, I would rate it probably an eight or a nine out of ten. They have really good support. However, it...
Read full review of AlienVault OSSIM »
Tigabu Ab
Soc at a financial services firm
I have not interacted with customer service for support as I've been using the free version and am unsure if there is...
Read full review of AlienVault OSSIM »
Rafael Vico
Solution architect at Academic
I haven't dealt with technical support as I never dealt with technical issues.
Read full review of Webex Meetings with AT&T »
Anonymous User
Network Administrator at a tech services company
I did not use the solution's technical support.
Read full review of AlienVault OSSIM »
Jim Poehlman
Chief Wealth Cybersecurity Architect at PWcyber
The solution is free to use and therefore doesn't offer technical support.
Read full review of AlienVault OSSIM »
Anonymous User
System Administrator at a marketing services firm
The technical support is perfect.
Read full review of AlienVault OSSIM »
Denis L
Sales Solutions Engineer at a tech services company
Great guys. They work fast and they have great experience with their solutions and give great support.
Read full review of AlienVault OSSIM »
Sharad Agrawal
Co-Founder and Director - Information Technology at Techneow
We were in touch with technical support a bit when we were doing the implementation. The training and knowledge they...
Read full review of AlienVault OSSIM »
Anonymous User
Director at a tech services company
We don't use the support very much as we manage to deal with most issues in-house. The technical support they provide...
Read full review of AlienVault OSSIM »
Midhun Kumar
Head of Infrastructure at Pearl Data Direct
The Community version does not have any technical support. We have been able to resolve some issues through the...
Read full review of AlienVault OSSIM »
Anonymous User
HEAD OF ENGINEERING at a insurance company
You need to pay for technical support, but I didn't pay for it, so I can't say much about it. The solution has a very...
Read full review of AlienVault OSSIM »
Kuzey Aksu
Information Security Manager at a financial services firm
Technical support was very good. They've always responded on time.
Read full review of AlienVault OSSIM »
S Mustafa Afzouni
Development Manager at a tech services company
Technical support is fine, but if you have a problem, for example, if you have to decode or fix some bugs, you have...
Read full review of AlienVault OSSIM »
BrunoSTOFFEL
Global Knowledge Based Engineering Manager at Tenneco Inc.
I've never had to contact technical support.
Read full review of AT&T VPN »
Anonymous User
Cyber Security Specialist at AEC
I've never had to use technical support.
Read full review of AlienVault OSSIM »
Meshal Aljohani
IT Technical III - IT Security at a energy/utilities company
I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and...
Read full review of Webex Meetings with AT&T »
Tamer Serag Ahmed
Co-Founder at Besafe Technology
Technical support for this solution is very good. They are now owned by AT&T Security, and their people do a pretty...
Read full review of AlienVault OSSIM »
Anonymous User
Founder & CEO at MnZ Technology Solutions
I will give their technical support 80%. Although I am not completely satisfied, their response is good. I give their...
Read full review of AlienVault OSSIM »

Review 1 of 26

Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Vincent Watti
Owner at Network Technics & Systems Ltd
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
ObaseunAwoyinfa
Security Consultant at Trinexia
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
Kamal Abdelrahman
Country Manager at a tech services company
I would rate McAfee technical support as a seven. Improvements could be made in response time or quality as all of...
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
While they are knowledgeable, they are not very easily accessible. We need to book a call. Often, we'll first get...
Read full review of McAfee Total Protection for Data Loss Prevention »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Vincent Watti
Owner at Network Technics & Systems Ltd
The support is good. We've interacted with them directly a few times.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Mohit Dhingra
SVP IT at AS IT Consulting Pvt. Ltd.
The technical support's response time and turnaround time as the solution provider are excellent. They go the extra...
Read full review of McAfee Complete Data Protection »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Sambhaji Bhosale
Cyber security consultant at a tech vendor
The technical support has been excellent with no reported issues.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Architect at a tech services company
I've never dealt with technical support in the past. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of McAfee Web Protection [EOL] »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support is very good and they respond quite quickly.
Read full review of McAfee ePolicy Orchestrator »

Review 1 of 30

Technical Support

No Data Available

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