Compare Arista vs Progress Software

Arista

Based on 97 reviews.

Progress Software

Based on 127 reviews.

Overview

Arista Networks is a computer networking company headquartered in Santa Clara, California, USA. The company designs and sells multilayer network switches to deliver software-defined networking solutions for large datacenter, cloud computing, high-performance computing and high-frequency trading environments. Arista's products include an array of 10s switch. Arista's own Linux-based network operating system, EOS, runs on all Arista products.

Information Not Available

Sample Customers

Arista Data ANalyZer

IG Group, CBC Radio Canada, Fixed Mobiles Telecom, LivePerson, Samsung SDS

Arista NDR

- Dolby Laboratories- Seattle Genetics- ARM Energy- Ooma- Prophix- Yapstone

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Popular Solutions

Arista Networks Platform

10 reviews

5 reviews

1 reviews

2 reviews

4 reviews

3 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gary-Downey
Director of Information Technology at a consultancy
I just get on and monitor the interfaces, the networking, and the basics of it for this product.
Read full review of Untangle NG Firewall »
MarekSzafrański
Senior Core Network Engineer at Eurofins
In general, the product works fine and is efficient. It was mainly used by someone else in my company, and I just...
Read full review of Arista Campus LAN Switches »
Nitesh Saxena
IT Manager at Avyaan Management
I use the solution in my company and I know that it is a software firewall and not a hardware firewall.
Read full review of Arista Edge Threat Management NG Firewall »
Moshiur Rahman Khan
CEO/Consultant at CIL
We are using Arista Networks Platform for operations like switching, routing, and monitoring in our network systems.
Read full review of Arista Networks Platform »
Nimit Puvar
AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
We are using the same products. We implement CloudVision, but have not implemented the security portion of that.
Read full review of CloudVision »

Review 1 of 5

Kiran Raju L
Project Manager at Cognizant
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at Systex Software
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Nitesh Saxena
IT Manager at Avyaan Management
Our company does not require technical support.
Read full review of Arista Edge Threat Management NG Firewall »
Robert Wambani
CTO at JabJabGroup
The technical support is excellent.
Read full review of Mojo Networks »
Josh Evans
CEO at DragonTech IT Services, Inc
I would really like phone support for emergencies. I'm not sure if there is one. I don't think I've ever had to...
Read full review of Untangle NG Firewall »
Bona Chhith
Principal Network Architect at a consultancy
Their technical support is very good, and I rate them an eight out of ten.
Read full review of Arista Networks Platform »
Robert Wambani
CTO at JabJabGroup
The technical support for the solution is very helpful. I rate the technical support an eight out of ten.
Read full review of Mojo Networks »
Momodou Jarju
Co-Founder & CTO at 2M Corp
Customer service and support are not very helpful. I rate them a three out of ten.
Read full review of Untangle NG Firewall »
RicardoDias
Network and Programming Specialist at Twentytwo Integration
Unfortunately, I don't have tech support because the whole license doesn't include tech support. However, it's been...
Read full review of Untangle NG Firewall »
Momodou Jarju
Co-Founder & CTO at 2M Corp
It has good assistance, especially with license management, but not that technical.
Read full review of Application Control »
Moshiur-Rahman Khan
CEO at IOPoint.com
Support is good. You just need to notify them. They will instantly get back to you.
Read full review of Arista Campus LAN Switches »
Balakrishna Medikonda
Director at eSupport Solutions
We have not had a problem for the past couple of years so we have not been in contact with technical support.
Read full review of Untangle NG Firewall »
Anonymous User
Director Of Technology
Their tech support is amazing. Not a chat. It's not that we put in a Help Desk ticket, it's more that we're on the...
Read full review of Mojo Networks »
Barry Arendt
Owner at ThinkEzIT
The technical support is wonderful. They are all US-based out of Colorado. When you need help, you are not talking to...
Read full review of Untangle NG Firewall »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is one of the best that you could come across. There is no need for improvement with technical...
Read full review of Mojo Networks »
Anonymous User
Network Engineer at a comms service provider
The technical support for this solution is quite good, but the deepness of the explanation in the documentation is...
Read full review of Arista Networks Platform »
Jeff Nduva Nduva
Technical Operations Manager at COSEKE
In terms of customer support, so far I've not needed to contact them because I've not had any issues with the solution.
Read full review of Untangle NG Firewall »
Anonymous User
Systems Engineer at a tech services company
The support experience has been positive so far. Although we haven't directly engaged with the technical support...
Read full review of Arista NDR »
Barry Arendt
Owner at ThinkEzIT
Their technical support is of top quality.
Read full review of Application Control »
Anonymous User
Senior Network Consultant at a tech services company
In Turkey, there is always a technical team solving a problem. It is easy to reach the international team. They help...
Read full review of Arista NDR »
Anonymous User
Senior Network Engineer at a tech services company
The technical support is great.
Read full review of Mojo Networks »
Aunally Maloo
CEO at Mart Networks Group
Arista Networks Platform provides good support.
Read full review of Arista Networks Platform »
AlanTran
Director of Technical Services at CTM
Their support is second to none. I love their support. They are very proactive, they always resolve issues, there's...
Read full review of Mojo Networks »
Anonymous User
Product Manager at a tech services company
Customer Service: Good Technical Support: Good
Read full review of Arista Campus LAN Switches »
Anonymous User
VP, Managed Services at a tech services company
Technical support has been responsive when needed.
Read full review of Mojo Networks »
Kristofer-Laxdal
Director of Information Security at a computer software company
One of the nice things about Awake is they are nimble. One of the requests that I put in October for feature...
Read full review of Arista NDR »
Nimit Puvar
AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
For Indian customers, the service is very good because they have their headquarters in Bangalore, and they provide...
Read full review of CloudVision »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is lightning-fast. They are helpful and responsive. We are satisfied with the level of support on...
Read full review of Arista Campus LAN Switches »
Nimit Puvar
AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
I am not the right person to evaluate the tech support, but according to my team’s feedback, we receive extended...
Read full review of Arista Networks Platform »
Anonymous User
Director of Projects and IT at a healthcare company
Awake was recently purchased by Arista, so they are part of the bigger company now. That may give them an opportunity...
Read full review of Arista NDR »
Barry Arendt
Owner at ThinkEzIT
The solution provides really good technical support.
Read full review of Untangle NG Firewall »
Rick Pennington
Senior Security Engineer at a pharma/biotech company
Technical support is very responsive and quick to get things done. Any problems I have had with the product, they're...
Read full review of Arista NDR »

Review 1 of 30

Mohamed Rafiq
Manager at DEWA
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
Abduh Rumfot
It Security Consultant at juke
The support team is very communicative and provides fairly good support.
Read full review of Kemp LoadMaster »
Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
Argha Das
Senior Associate at Cognizant
I didn't need to contact the support because I was actually part of the development team, so I was involved in...
Read full review of MOVEit »
PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
MohammedHashim
Principal Architect at Brillio
Vendor support has been decent. It's okay from that perspective. But sometimes it takes a while. They could have more...
Read full review of Chef »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
At the beginning, we did contact them for a little help but we generally don't have any issues with it.
Read full review of WhatsUp Gold »
Utkarsh Varma
Senior Consultant- Manager at EXL Analytics
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of MOVEit »
Ryan Keimig
RPA Developer / System Solutions Analyst at a financial services firm
You do have to have an account to contact support. They are pretty responsive and also extremely knowledgeable about...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Technical support is good so I rate support a nine out of ten.
Read full review of Telerik Test Studio »
Murat Gultekin
Presales Consultant - Solution Architect at Hewlett Packard Enterprise
Support for Chef could be better. It needs improvement.
Read full review of Chef »
Anonymous User
Systems Administrator II at Lincoln Land Community College
Kemp tech support has been absolutely fantastic. We have had one hardware issue, which over a span of eight years...
Read full review of Kemp LoadMaster »
Amit Chaudhary
Primary Architect at Autodesk, Inc.
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator at a transportation company
The support is great.
Read full review of Kemp LoadMaster »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Joel Backshat
CTO at FCamara
I would rate the technical support as a ten out of ten. Amazon is a great partner.
Read full review of Chef »
Anonymous User
Messaging Architect at a tech services company
Customer Service: They are are very knowledgeable and friendly. Technical Support: They are are very knowledgeable...
Read full review of Kemp LoadMaster »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anonymous User
Systems Engineer at Rochester Regional Health
Technical support is always great for me. They respond quickly when a case is opened online and I have always had a...
Read full review of Kemp LoadMaster »
Kalyani Dasi
Sr Test Lead
I contacted Telerik Test Studio technical support many times. Whenever there's an issue, I email support, and the...
Read full review of Telerik Test Studio »

Review 1 of 30

Technical Support

No Data Available

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