Compare Arista vs Progress Software

Arista

Based on 69 reviews.

Progress Software

Based on 121 reviews.

Overview

Arista Networks is a computer networking company headquartered in Santa Clara, California, USA. The company designs and sells multilayer network switches to deliver software-defined networking solutions for large datacenter, cloud computing, high-performance computing and high-frequency trading environments. Arista's products include an array of 10s switch. Arista's own Linux-based network operating system, EOS, runs on all Arista products.

Information Not Available

Sample Customers

Arista Data ANalyZer

IG Group, CBC Radio Canada, Fixed Mobiles Telecom, LivePerson, Samsung SDS

Arista NDR

- Dolby Laboratories- Seattle Genetics- ARM Energy- Ooma- Prophix- Yapstone

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Popular Solutions

Arista Networks Platform

11 reviews

1 reviews

2 reviews

3 reviews

3 reviews

4 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

12%

Educational Organization

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nitesh Saxena
IT Manager at Avyaan Management
I use the solution in my company and I know that it is a software firewall and not a hardware firewall.
Read full review of Arista Edge Threat Management NG Firewall »
Moshiur-Rahman Khan
CEO at IOPoint.com

Read full review of Arista Campus LAN Switches »
Robert Wambani
CTO at JabJabGroup

Read full review of Mojo Networks »
Moshiur Rahman Khan
CEO/Consultant at CIL
We are using Arista Networks Platform for operations like switching, routing, and monitoring in our network systems.
Read full review of Arista Networks Platform »
Nimit Puvar
AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
We are using the same products. We implement CloudVision, but have not implemented the security portion of that.
Read full review of CloudVision »

Review 1 of 5

Sumit Mundik
Application Development Senior Analyst at Accenture
We can use the product to transfer files. I work for a bank. The files we transfer have PGP encryption by default....
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
In my earliest use cases, MarkLogic was used for XML-based operations. I worked a lot in the publishing industry. The...
Read full review of MarkLogic »
Anonymous User
Technical Manager at a consumer goods company
As the system engineer here, my experience is in deploying proof of concept setups to help clients. We test and...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Abdallah Samir
Senior Network Engineer at a computer software company
The technical support team for this solution are very good and respond to our queries quickly.
Read full review of Arista Networks Platform »
Tareq Elqadah
Regional Sales Manager at Cyber Knight Technologies FZ LLC
Arista has excellent tech support distributed around the world.
Read full review of Arista Networks Platform »
AtulKumar6
Network lead at SDGC
The tool's support is very knowledgeable and customer-friendly.
Read full review of Arista Campus LAN Switches »
Moshiur-Rahman Khan
CEO at IOPoint.com
Support is good. You just need to notify them. They will instantly get back to you.
Read full review of Arista Campus LAN Switches »
Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
I was satisfied with the technical support.
Read full review of Arista Networks Platform »
Bona Chhith
Principal Network Architect at a consultancy
Their technical support is very good, and I rate them an eight out of ten.
Read full review of Arista Networks Platform »
SureshSingh
Project Manager at a tech vendor
We've reached out to technical support in the past and have been satisfied with their level of service. They're very...
Read full review of Mojo Networks »
Robert Wambani
CTO at JabJabGroup
The technical support for the solution is very helpful. I rate the technical support an eight out of ten.
Read full review of Mojo Networks »
Anonymous User
IT Specialist at a energy/utilities company
We have a team to maintain the infrastructure and a support agreement with Arista in case of any issues. They respond...
Read full review of Arista Networks Platform »
David Saville
Senior Systems Engineer at WealthCounsel, LLC
Their technical support has been very good. Any time I've had questions or issues, they've been quite responsive.
Read full review of Arista NDR »
Anonymous User
Director of IT at a legal firm
The technical support is pretty good.
Read full review of Mojo Networks »
Naveen B
Network Engineer at Convergent Wireless Communications
The major advantage of technical support is they're pretty good in terms of the response time taken to inquiries....
Read full review of Mojo Networks »
Anonymous User
Senior Network Engineer at a tech services company
While technical support is good, they could still improve upon their services.
Read full review of Mojo Networks »
Didan Esa Fabel Aji Purbawasesa
System Engineer at VTI
Arista Networks Platform's technical support is very effective.
Read full review of Arista Networks Platform »
Kristofer-Laxdal
Director of Information Security at a computer software company
One of the nice things about Awake is they are nimble. One of the requests that I put in October for feature...
Read full review of Arista NDR »
Dibyendu Das
Director at Apace Systems Corporation
Generally, Arista's technical support is prompt. There can be delays but they're not bad. When we go back to them,...
Read full review of Arista Networks Platform »
Anonymous User
Head of Information Security at a pharma/biotech company
Technical support has been good. The good news is that we haven't had to utilize their technical support too much,...
Read full review of Arista NDR »
Anonymous User
VP, Managed Services at a tech services company
Technical support has been responsive when needed.
Read full review of Mojo Networks »
Eric Etherington
Chief Information Security Officer at Dolby Laboratories
The technical support has been surprisingly good. With most companies, they do a good job of getting you through the...
Read full review of Arista NDR »
Milton Montoya
Mr at MMP Computer Services
Arista's tech support is impressive. They typically respond in less than two hours with effective solutions. The only...
Read full review of Arista Networks Platform »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
The nice thing about technical support from Arista is you don't have to go through multiple levels of check-ups where...
Read full review of Arista Networks Platform »
Rick Pennington
Senior Security Engineer at a pharma/biotech company
Technical support is very responsive and quick to get things done. Any problems I have had with the product, they're...
Read full review of Arista NDR »
Anonymous User
Director of Projects and IT at a healthcare company
Awake was recently purchased by Arista, so they are part of the bigger company now. That may give them an opportunity...
Read full review of Arista NDR »
David Landers
Founder & Chief Architect at a tech services company
Technical support is great and responsive. I have had all our cases addressed very quickly. I think the support is...
Read full review of Mojo Networks »
Anonymous User
Senior Network Consultant at a tech services company
In Turkey, there is always a technical team solving a problem. It is easy to reach the international team. They help...
Read full review of Arista NDR »
Anonymous User
Product Manager at a tech services company
Customer Service: Good Technical Support: Good
Read full review of Arista Campus LAN Switches »
Anonymous User
CTO at a healthcare company
In a hospital network, you have to sometimes support old systems. For instance, patient entertainment with an old...
Read full review of Arista Networks Platform »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is one of the best that you could come across. There is no need for improvement with technical...
Read full review of Mojo Networks »
Mayuresh Bhagwat
Founder, Director at Tres Infosol Pvt. Ltd.
Technical support is lightning-fast. They are helpful and responsive. We are satisfied with the level of support on...
Read full review of Arista Campus LAN Switches »
Anonymous User
Senior Network Engineer at a tech services company
The technical support is great.
Read full review of Mojo Networks »

Review 1 of 30

Sumit Mundik
Application Development Senior Analyst at Accenture
The support is not that great. The support persons are very slow. We are frustrated with the service they provide.
Read full review of MOVEit »
MahmoudMohamed
Network Professional Services Team Lead at e-finance
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
SyedKareemuddin
IT Manager at COCA COLA
I am satisfied with the customer support.
Read full review of WhatsUp Gold »
Murat Gultekin
Presales Consultant - Solution Architect at Hewlett Packard Enterprise
Support for Chef could be better. It needs improvement.
Read full review of Chef »
Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
At the beginning, we did contact them for a little help but we generally don't have any issues with it.
Read full review of WhatsUp Gold »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
ASM Naushad Alam
Network Manager at a financial services firm
There is a very big gap in the support. We purchase WhatsUp Gold in 2012, then we migrated one time in 2017. But only...
Read full review of WhatsUp Gold »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
The support is high quality. The strongest point of the support is their engineers.
Read full review of MarkLogic »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of MOVEit »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »
Timothy Rogers
Engineer II at a transportation company
We have had to open a few Amazon support tickets. However, they have typically not been Chef-related, they have been...
Read full review of Chef »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Anonymous User
IT Director at a computer software company
I have had no issues at all with their support team.
Read full review of Kemp LoadMaster »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Fernando Zart
Owner at Optiwan
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Fareed Afser
Associate Engineer at AST
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at Base It
We are satisfied with technical support.
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Anonymous User
Information Security Engineer at a tech services company
Technical support it good. They are very quick to respond.
Read full review of WhatsUp Gold »
Anonymous User
Cloud Architect at Gallup Organization
Support is a ten out of ten. They are quick to answer and very knowledgeable from the start. They are far better than...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Anonymous User
Consultant at DXC
Technical support is smooth and responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Anonymous User
Systems Administrator II at Lincoln Land Community College
Kemp tech support has been absolutely fantastic. We have had one hardware issue, which over a span of eight years...
Read full review of Kemp LoadMaster »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »

Review 1 of 30

Technical Support

No Data Available

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