Compare Axway vs Splunk

Axway

Based on 37 reviews.

Splunk

Based on 928 reviews.

Sample Customers

Axway Sentinel

UTI Worldwide, AG2R La Mondiale, Société Générale Insurance Russia, Swiss Post

Splunk Enterprise Security

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk AppDynamics

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Popular Solutions

Axway AMPLIFY API Management

0 reviews

Axway AMPLIFY Managed File Transfer

3 reviews

Axway AMPLIFY Application Integration

0 reviews

Splunk Enterprise Security

165 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

41 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sudhanshu Singh
Associate Software Engineer at a tech services company
There are APIs, which we call application programming interfaces, in IT. These are the calls, which generally take...
Read full review of Axway AMPLIFY API Management »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
We use the solution for transmission purposes, where we send files from our system to the customer's system.
Read full review of Axway AMPLIFY B2B Integration »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use the solution for dealers. We also use it to integrate internal applications.
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »
Anonymous User
Anonymous User at a retailer

Read full review of Axway Appcelerator »

Review 1 of 5

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Hamada Elewa
System Engineer - Security Presales at Raya Integration

Read full review of Splunk SOAR »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at Infosys
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
IgmarRautenbach
Managing Director at Tegra
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
PradeepSingh1
Director Of Operations at a outsourcing company
The technical support team is helpful and very prompt on the ticket. Although, I have had two to three instances in...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at BT - British Telecom
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
Sudhanshu Singh
Associate Software Engineer at a tech services company
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
Anonymous User
Client Executive at a tech services company
Their technical support is good. They know what they're doing.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
Anli DAROUECHE
president of the company at DARAN IT
We have contacted the support team, and I feel that they are quite efficient.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Digital Enterprise Architect at a energy/utilities company
We have dealt with technical support for this solution, and we are satisfied with their service.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
Ranjeet Singh Kushwaha
Integration Analyst at Toyota Australia
We have a platinum subscription with Axway, which includes 24/7 support and excellent customer service.
Read full review of Axway AMPLIFY Managed File Transfer »
Leandro Barbosa
Product Management at edi-labs sistemas
Technical support is very good. They communicate and provide answers very fast, but I think there's room for...
Read full review of Axway AMPLIFY API Management »
Igmar Rautenbach
Head: B2B Solutions at Trustlink (Pty) Ltd
We actually provide support to customers. We provide remote support as well as on-premise support. From a support...
Read full review of Axway AMPLIFY API Management »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Owner at a tech services company
We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were...
Read full review of Axway AMPLIFY API Management »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »

Review 1 of 30

Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Sathish Suluguri
Splunk SOAR/Phantom at PricewaterhouseCoopers
The support from the Splunk side is very good. They provide the best support.
Read full review of Splunk Enterprise Security »
CanselÖzcan
TechOPS Division Manager at Onotio Teknoloji
This is a global company, so there are lots of different support teams all over.
Read full review of Splunk AppDynamics »
Mark Furman
Security Engineer at White Lodging
The customer support is quick and helpful.
Read full review of Splunk Cloud Platform »
Sudheer Kumar
Lead Security Engineer at AeoLogic Technologies
I have interacted with the solution's technical support. I rate the technical support a seven and a half out of ten.
Read full review of Splunk Enterprise Platform »
SAURABHYADAV4
Consultant at HCL Technologies
I rate Splunk support 8 out of 10. They're good, but I think there is room to improve because Splunk is the market...
Read full review of Splunk Enterprise Security »
Adam Santilli
Cyber Security Associate at SAP
I would rate customer service and technical support from Splunk at nine out of ten. I have had nothing but good...
Read full review of Splunk Enterprise Security »
MD MASRURUL HODA
Security Manager at a financial services firm
The technical support for the Splunk SIEM solution was average. Splunk is still working on improving its customer...
Read full review of Splunk SOAR »
AKHIL Kumar Guttapalli
Product Sales Specialist(Asst.Manager) at Redington India Limited
I hear that customers usually have support on time from the Splunk team. Generally, they are satisfied with the...
Read full review of Splunk Enterprise Security »
LeslieTaylor
Consultant at Pyramid Consulting
I haven't contacted the tool's support.
Read full review of Splunk Enterprise Platform »
Sathis-Kumar
Senior Manager at Bank of America
The technical support for this solution is good.
Read full review of Splunk AppDynamics »
Sylvain Germe
Application and Network Performance Engineer at a tech services company
The support for AppDynamics used to be very good, and now it could be better. The support team could be more...
Read full review of Splunk AppDynamics »
Rodney Riettie
Software Engineer at a healthcare company
It is great. We have not had any major issues with getting support from Splunk. With our monthly license, there are a...
Read full review of Splunk Observability Cloud »
Anonymous User
Manger Sr, IT Program Mgmt. at a aerospace/defense firm
We have used the technical support, and it is very good.
Read full review of Splunk AppDynamics »
Christopher Mooney
Incident Manager at CyberCore Technologies
The community (Splunk Answers/Slack Channel/User Groups) can help get you started.
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Tester/QA at a tech services company
Customer Service: The customer service is quite good and prompt. Technical Support: 9
Read full review of Splunk AppDynamics »
Gregg Woodcock
Consultant at Splunxter, Inc.
It used to be great (but perhaps that was because my employer at the time was a key prospect in a vertical where...
Read full review of Splunk Enterprise Security »
Jordi Llorens
IT Manager at PRIVALIA
They have a very good customer service team that checks in with customers, asking about our experiences.
Read full review of Splunk AppDynamics »
Anonymous User
Systems Operations Senior Specialist at a financial services firm
I use support rarely but so far, it's been fine. I would rate it an eight out of ten. My cases weren't that critical...
Read full review of Splunk Cloud Platform »
lebohang-motloung
Technical Team Lead at a financial services firm
I'm not too happy with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Application Support Specialist - ITIL® at AsianLogic
Customer Service: It’s good, they have really fast response times. Technical Support: Excellent in terms of...
Read full review of Splunk AppDynamics »
Anonymous User
DB Admin at a leisure / travel company
I haven’t had to use technical support.
Read full review of Splunk AppDynamics »
Praful Bhatnagar
Principal Systems Engineer at Aricent
Based on when we have been in contact with them, I think that technical support was fine. I'm not sure if they have...
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Account Manager at a tech services company
Technical support is excellent.
Read full review of Splunk AppDynamics »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
Technical support has not been an area of the solution I've dealt with.
Read full review of Splunk Observability Cloud »
Prasenjit Saha
CEO at CygenIQ
The technical support for Splunk met my expectations.
Read full review of Splunk Enterprise Security »
Anonymous User
CYBERSECURITY ANALYST at a tech services company
Technical support has been good.
Read full review of Splunk Cloud Platform »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Observability Cloud »
Anonymous User
Engineer at a integrator

Read full review of Splunk Enterprise Security »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

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