Compare AhnLab vs Forcepoint

AhnLab

Forcepoint

Based on 119 reviews.

Sample Customers

AhnLab TrusGuard

Kyonggi University

Forcepoint Secure Web Gateway

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint Next Generation Firewall

California Department of Corrections and Rehabilitation (CDCR)

Popular Solutions

Forcepoint Data Loss Prevention

19 reviews

Forcepoint Secure Web Gateway

17 reviews

Forcepoint Next Generation Firewall

16 reviews

Top Industries

Comms Service Provider

29%

Computer Software Company

20%

Government

Insurance Company

Comms Service Provider

29%

Computer Software Company

19%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
We are security-centered and security-conscious. It's more of a security thing for us, however, there are other...
Read full review of Forcepoint CASB »
VIPINKUMAR
Senior Consultant at a construction company
We are in the service industry, and we provide solutions to customers. We have multiple customers, and they're using...
Read full review of Forcepoint Email Security »
Anonymous User
Management Executive at a security firm
We are a solution provider and Forcepoint DLP is one of the products that we implement for our clients. We have...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Managing Consultant - Sr. DLP Security Engineer at a comms service provider

Read full review of Forcepoint Secure Web Gateway »
MuhammadRicky Anggoro Pratomo
Network Engineer at a tech services company
Forcepoint is a next-generation firewall, we are using it as a firewall for one of our customers, which includes one...
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 5

Customer Service

No Data Available

Sasikumar P
Sr. Manager - IT at Durr India
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
Javier Ramirez
Network Security Specialist at SEFISA
Their technical support is great. The technicians are very experienced. We don't have any trouble with them.
Read full review of Forcepoint Data Loss Prevention »
Edwin EzeOsiago
Regional Solutions Manager at Infodata Professional Services
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me....
Read full review of Forcepoint Data Loss Prevention »
DAMIR REZNICEK
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Edwin EzeOsiago
Regional Solutions Manager at Infodata Professional Services
Technical support is great and are available during the week and on weekends. The respond promptly to tickets. If...
Read full review of Forcepoint Email Security »
AJEETKUMAR
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
IsmailMohammed
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security »
Sowjanya Mallela
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Dharmendra Mishra
Associate Consultant at SoftwareONE
Lately, I have not needed their services, however, I have contacted them in the past. I find them to be very helpful...
Read full review of Forcepoint Next Generation Firewall »
Arf-Wu
Manager at Readytech
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Assistant Manager, Information Security at a financial services firm
The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve...
Read full review of Forcepoint Next Generation Firewall »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway »
Anonymous User
Managing Consultant - Sr. DLP Security Engineer at a comms service provider
The biggest issue that hampered Forcepoint was the lack of development and good consistent support. Because of this,...
Read full review of Forcepoint Secure Web Gateway »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Sr. Network Engineer at a university
I'd rate technical support at eight out of ten, but they're response times are suddenly a bit longer because most of...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Cyber Security Consultant and Technical Manager at a tech services company
We've had mixed results with technical support. Some issues are resolved quickly, and other issues have taken roughly...
Read full review of Forcepoint Data Loss Prevention »
Mohammed Salhi
Security Engineer at Futuretec
We had to contact Forcepoint Secure Web Gateway technical support because some of the features didn't work, but it...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Professional Services Coordinator at a tech vendor
We are often in touch with technical support. The quality comes and goes, depending on how many people they keep at a...
Read full review of Forcepoint CASB »
DragosBasmaluta
Co-Founder at Critical Technologies
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Information Security Consultant at a tech services company
Technical support is okay. It takes too long to get a response because the support comes directly from the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Owner at a tech services company
I will rate their technical support a seven out of ten because their response time is very slow.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Sr. Partner IT and Information Security at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Chief Information Security Officer and Founder at a insurance company
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Systems Engineer at a tech services company
The technical support is very good. Here, in Saudi Arabia, service engineers are very cooperative and the Forcepoint...
Read full review of Forcepoint Secure Web Gateway »

Review 1 of 30

Technical Support

No Data Available

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