Compare Adobe vs Matillion

Adobe

Based on 233 reviews.

Matillion

Based on 29 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

RJMetrics

Me Undies, Chubbies, Jewelscent, Truly Experiences, TeeTurtle, Betty Mills, Harris Farm Markets

Popular Solutions

Adobe Workfront

10 reviews

Adobe Commerce

4 reviews

Adobe Experience Manager

10 reviews

Matillion Data Productivity Cloud

2 reviews

Matillion BI [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Construction Company

11%

Financial Services Firm

10%

Manufacturing Company

Construction Company

13%

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Somnath Shelke
Tech Architect at IBM
Adobe Web Experience Management is mainly used for static websites where frequent content changes occur. The tool is...
Read full review of Adobe Web Experience Management »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
Chris French
Manager, Enterprise Workfront Team at Capital One
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
AnkurPorwal
Staff Engineer at a tech vendor
The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and...
Read full review of Adobe Commerce »

Review 1 of 5

Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
For the ETL, we are using Matillion Data Productivity Cloud. We have skilled resources for Matillion Data...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Commercial Management Accountant at a paper AND forest products

Read full review of Matillion BI [EOL] »

Review 1 of 2

Customer Service

Prasad Boddu
project manager at FedEx
The customer support is great, and everything has been good so far.
Read full review of Adobe Experience Manager »
Elavarasan Devarajan
Target Team Lead at Tata Consultancy
I contact the technical support team whenever I want to update the website's privacy content. Support depends on the...
Read full review of Adobe Target »
Fabiana GO
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
When I buy for my clients, my clients ask about support from Adobe or some other support for the solution. I tend to...
Read full review of Adobe Connect »
Komal Jain
Product Manager at a consultancy
We raise priority tickets with Adobe when we face issues. We get priority support service since my organization is a...
Read full review of Adobe Workfront »
Viraj Bankar
Senior Consultant at KPMG India
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
Puneeth Babu
Senior Technical Consultant at FinXL IT Professional Services
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
Somnath Shelke
Tech Architect at IBM
I have experience with technical support for Adobe Web Experience Management, though I have not worked in direct...
Read full review of Adobe Web Experience Management »
Gaurav Jasoria
Founder at In.Genius Solutions
I would rate the technical support a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Read full review of Adobe Commerce »
Mohammed Aaqibuddin
Senior Cdp Specialist at DigitasLBi
The support team, though available, can be slow to respond, requiring multiple escalations to resolve issues...
Read full review of Adobe Target »
Anonymous User
Microsoft Dynamics CRM System Administrator at a manufacturing company
Customer Service: Outstanding. I get replies usually the same day. They are always availabel and friendly when we...
Read full review of Adobe Workfront »
Bryson Heath
Data Analyst at a tech services company
The customer support team has been very supportive throughout.
Read full review of Adobe Workfront »
Anonymous User
Product Owner at a media company
The support from Adobe Sign is very good. There is always improvement needed in support from all vendors. Sometimes...
Read full review of Adobe Sign »
Anonymous User
Marketing Projects Manager at a leisure / travel company
Customer Service: Workfront support is quick and responses are elaborated, always providing a workaround if there...
Read full review of Adobe Workfront »
Anonymous User
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company
The customer service is fantastic. They are very helpful and so much proactive.
Read full review of Adobe Photoshop »
Ketan Sahasrabudhe
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Support for Adobe Experience Manager is good. I would rate it 8. They are always supportive.
Read full review of Adobe Experience Manager »
Anonymous User
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »
Anonymous User
Senior Process Analyst at a venture capital & private equity firm
Customer Service: The customer service is very good. A lot of the time, the help desk is willing to help but the...
Read full review of Adobe Workfront »
Anonymous User
Designer and Developer at a tech services company
I haven’t dealt with technical support.
Read full review of Adobe Commerce »
Anonymous User
Chief Technology Architect at a tech services company
Adobe usually don't want to speak to the integrators, they want to speak with the client. That's the approach in...
Read full review of Adobe Experience Manager »
Anonymous User
Sr Project Manager-Resource & Infra
Customer Service: Very good! There are easy ways to submit "help"-type tickets and they are always picked up within...
Read full review of Adobe Workfront »
Anonymous User
Marketing Campaign Manager
Customer service is prompt, friendly, and generally helpful.
Read full review of Marketo »
Anonymous User
Workfront developer at a tech vendor
The customer service is pretty good. When we raise technical issues with Adobe Workfront, they respond based on...
Read full review of Adobe Workfront »
Shashikant Waghmode
Senior Analyst at Tetrapack
Customer support from Adobe is very good. If I raise a P1 ticket, they usually reach out within two hours and provide...
Read full review of Adobe Analytics »
Tyler Slingerland
Graphic Design Specialist at Self-Employed
I have not had any issue or have spoken to any of the service personnel.
Read full review of Adobe Creative Suite [EOL] »
Johan Aleman
Technical Program Manager at Concentrix Catalyst
The support teams from Adobe are, from my perspective, the least favorite part. The support team is struggling; when...
Read full review of Adobe Commerce »
Anonymous User
Owner
Customer Service: 5/10 - it is sometimes tough to get an advanced technician to review tickets. I find I am more...
Read full review of Adobe Workfront »
Anonymous User
Managing Partner and AEM Architect at a tech vendor
Support from Adobe is good and responds in a timely manner. Their ticketing system works and is useful to get to the...
Read full review of Adobe Experience Manager (AEM) Forms »
Muhammad Ardhin
Works
They are very helpful and supportive, but at times I found some communication troubles.
Read full review of Marketo »
Anonymous User
Growth Strategies and Demand Generation Consultant at a marketing services firm
I would give technical support a rating of 5/10.
Read full review of Marketo »
Jianjun (J.J.) Fu
VP at a financial services firm
Adobe support is good.
Read full review of Adobe Target »

Review 1 of 30

Sunny Kumar
Specialist Programmer at Infosys
I have not used the support from Matillion ETL. My team was able to solve our problems.
Read full review of Matillion Data Productivity Cloud »
Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
The support is good.
Read full review of Matillion Data Productivity Cloud »
Chris Hastie
Data Lead at InterWorks
Over time, I have escalated quite a few things to the customer service and support team. They're good. They respond...
Read full review of Matillion Data Productivity Cloud »
Tomáš Hronek
Data Engineer at Merck
The solution's technical support is great. They respond within a few hours and close the case as soon as possible.
Read full review of Matillion Data Productivity Cloud »
Shehab Saad
Business Intelligence Manager & Data Analytics (Retail Business) at a retailer
We did not contact support for technical issues. We contacted them for administration, deployment, and purchasing....
Read full review of Matillion Data Productivity Cloud »
Jacques Du Preez
Chief Executive Officer at Intellinexus
The customer service and support are very responsive.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Solutions Architect at a financial services firm
Technical support has been very helpful. They've got quite an efficient help desk and they've always come back to me...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
BI Team Lead (Warehouse) at a tech services company
Matillion's support is great. They are fast to respond, always helpful, and they have great documentation. This...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data Architect at a financial services firm
The technical support is excellent, and consistently helpful whenever we need assistance. We frequently engage with...
Read full review of Matillion Data Productivity Cloud »
Neel Vora
Application Developer at John Deere & Company
The technical support was good at troubleshooting. The issue that was sent to them was resolved in a couple of days,...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Data Engineer at a tech services company
I haven't contacted the technical support team, but the online documentation and community resources are quite...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Solutions Architect at a tech consulting company
The solution's technical support team is highly responsive.
Read full review of Matillion Data Productivity Cloud »
AmitShah6
Principal Consultant at Eviden France
I did not contact the solution's technical support team because, most of the time, our company could resolve the...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Infrastructure Engineer at a tech vendor
I haven't personally dealt with the support.
Read full review of Matillion Data Productivity Cloud »
Paul Hoc
Senior Data Engineer Consultant at a tech company
I have had the opportunity to collaborate with the technical support team a few times and have found them to be...
Read full review of Matillion Data Productivity Cloud »
Anton Haupt
Data Architect at Old Mutual Life Assurance Company (South Africa) Limited
Technical support is excellent.
Read full review of Matillion Data Productivity Cloud »
Harpreet Singh
Director of Data Architecture at a healthcare company
The technical support treats us well. They already have a support portal, and they are responsive, which helps.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data analyst at a tech services company
I haven't contacted the technical team yet.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Commercial Management Accountant at a paper AND forest products
The technical support is excellent. Communication avenues are through online chat, email, and telephone. Most issues...
Read full review of Matillion BI [EOL] »
Anonymous User
Data Engineer
The support from the vendor could be better. The speed of the support could improve. I rate the support of Matillion...
Read full review of Matillion Data Productivity Cloud »
DIEGOENCINALES
Technology Transformation Specialist at SDG Group
Matillion's technical support is excellent. They communicate effectively and respond quickly to all inquiries.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Engineer, Big-Data/Data-Warehousing at a manufacturing company
Customer Service: Customer service is excellent. Technical Support: Technical support is above-and-beyond.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Managing Director at a tech services company
Their technical support is very good. We are a partner, so we have a different channel. From our point of view, it is...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Lead Software Engineer at a tech vendor
I have never dealt with the technical support.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Engineer, Big Data/Data-Warehousing at a manufacturing company
I would give technical support a rating of 5/5.
Read full review of Matillion Data Productivity Cloud »

Review 1 of 25

Technical Support

No Data Available

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