Compare Acronis vs TIBCO

Acronis

Based on 217 reviews.

TIBCO

Based on 207 reviews.

Overview

Acronis International GmbH is a private Swiss company which provides data protection solutions worldwide. Acronis develops software for backup, disaster recovery, and secure file sharing and data access. Founded in 2003, the majority of Acronis' customers are small and medium-sized enterprises with several hundred employees. Acronis provides comprehensive backup and recovery solutions for both physical and virtual environments, Windows and Linux servers, as well as multiple hypervisors.

Information Not Available

Sample Customers

TIBCO Managed File Transfer

Endesa/Enel Group, Symantec, Visma Connect

Popular Solutions

Acronis Cyber Protect

6 reviews

Acronis Cyber Protect Cloud

2 reviews

Acronis Disaster Recovery

6 reviews

TIBCO Spotfire

10 reviews

TIBCO Jaspersoft

5 reviews

TIBCO BusinessWorks

4 reviews

Top Industries

Outsourcing Company

11%

Comms Service Provider

10%

Construction Company

Computer Software Company

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ArunKumar24
Chairman at ONGC
We have been using Acronis Cyber Protect and some network-based storage devices, NAS, for our backup and recovery...
Read full review of Acronis Cyber Protect »
Daniel Inyang
Technical Support Engineer at a tech services company
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I...
Read full review of Acronis Cyber Cloud »
Bala_Krishna
Director at esupport Solutions Pvt ltd
Our major use case is virtual systems backup as well as file backups.
Read full review of Acronis Cyber Protect Cloud »
Gerald Rodrigues
General Manager at Tilaknagar Industries Ltd
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We...
Read full review of Acronis Cyber Protect Home Office »
Sahan Hettiarachchi
Associate Product Executive at Connex Information Technologies
I am working with Acronis, and I have experience with Veeam Backup for VMware and similar technologies. I have...
Read full review of Acronis Cyber Infrastructure »

Review 1 of 5

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

Mohamed Naeem
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
My experience with Acronis Cyber Protect support is that it is very easy and not difficult. I rate the support of...
Read full review of Acronis Cyber Protect »
JC Villa Juan
Solutions Engineer at Sagesoft Solutions, Inc.
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow,...
Read full review of Acronis Cyber Cloud »
Pramod Kurian
Chief Operating Officer at a tech services company
Acronis customer support is excellent. The vendor is responsive.
Read full review of Acronis Cyber Protect »
Hossam Ragheb
Co-Founder & CEO at DRS-MEA
I have experience with the solution's technical support. I rate the technical support a nine out of ten.
Read full review of Acronis Cyber Protect Cloud »
ArunKumar24
Chairman at ONGC
The technical support is satisfactory. We do not directly go to Acronis because we go to our control system OEM for...
Read full review of Acronis Cyber Protect »
Aneesh Mangla
General Consultant at Computer Ware (India) Pvt. Ltd.
The technical support services are great. The team is prompt to respond and is always accessible. We are a channel...
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Works at a aerospace/defense firm
I rate technical support a 10 out of 10.
Read full review of Acronis Cyber Protect »
Anonymous User
Technical Sales Advisor/Deploy Agent at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Acronis Cyber Protect »
Anonymous User
Owner
I would give the technical support a 10/10 rating. They were incredible, responded promptly and made sure every issue...
Read full review of Acronis Cyber Protect »
Pascal Egli
CEO at ASOVA
The technical support provided by Acronis is great. I would rate it nine out of ten, as it is almost perfect.
Read full review of Acronis Cyber Infrastructure »
Anonymous User
Designer Architect Hardware Solutions at a tech services company
I have not contacted their technical support.
Read full review of Acronis Cyber Protect »
Anonymous User
Group CIO at a construction company
I have experience with the technical team of the product, and I feel that they offer good support. The technical team...
Read full review of Acronis Cyber Protect Cloud »
WillemKleynhjans
System Engineer at TechFix
The solution’s technical support is good.
Read full review of Acronis Disaster Recovery »
Anonymous User
Engineer at a energy/utilities company
I have been in touch with technical support and the last time, at least, was very good. We did get put in contact...
Read full review of Acronis Cyber Protect »
Anonymous User
Product Manager at a wholesaler/distributor
It is good. Basically, they can do the whole deployment, you just need to provide them remote access.
Read full review of Acronis Cyber Protect Cloud »
Yossi Carmel
IT Administrator at A.P. Moller - Maersk
I called technical support once or twice, I did not speak to them very much but they responded right away.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
Works
In terms of technical support, I believe we used it once. I would have to give them a 10. They were great and they...
Read full review of Acronis Cyber Protect »
Rishan-Ahmed
Channel Manager (Engineer) at Dataguard MEA
I would give technical support a rating a seven out of 10. The second level support team is very good.
Read full review of Acronis Disaster Recovery »
Richard Patton
Owner
I'm very pleased with it. Support is wonderful, the people are great and they know their stuff. I even had one person...
Read full review of Acronis Cyber Protect »
Anonymous User
IT Administrator at Grant Thornton India LLP
Technical support is good.
Read full review of Acronis Cyber Infrastructure »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The only time I had problems was with the cloud service. At that time, it just didn't make sense to use it. Network...
Read full review of Acronis Cyber Protect Home Office »
Anonymous User
Cyber Security Analyst at a tech services company
Acronis support is pathetic. It takes five days to open the case.
Read full review of Acronis Cyber Protect »
Sainath Konduru
Information Technology Administrator at a manufacturing company
I am not able to provide much detail on the support. I expect better service by paying more money for resources and...
Read full review of Acronis Cyber Cloud »
Anonymous User
Directeur service informatique at a comms service provider
Acronis Cyber Protect Cloud technical support is good.
Read full review of Acronis Cyber Protect Cloud »
Izzat Doleh
General Manager at Dynamic Data
We are a technical company, we have not opened any tickets with support. We have been able to resolve the issues...
Read full review of Acronis Cyber Protect »
DevenShah
Director at a tech services company
We have been in contact with technical support and we are satisfied with it.
Read full review of Acronis Cyber Protect Cloud »
Anonymous User
IT Manager at a tech services company
Up to now I didn't have to reach technical support for any kind of problem with Acronis because up to now I never had...
Read full review of Acronis Cyber Protect »
Anonymous User
Senior Security and Compliance Engineer at a retailer
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Acronis Cyber Protect »
Sahan Hettiarachchi
Associate Product Executive at Connex Information Technologies
The technical support by Acronis is quite satisfactory. Their expertise and consulting are very good, especially for...
Read full review of Acronis Cyber Protect Cloud »
Dan Gillman
Senior System Administrator at a manufacturing company
Customer Service: Scale of 1-10, a solid 9! Technical Support: 7
Read full review of Acronis Cyber Protect »

Review 1 of 30

AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
Moustafa Fares
Senior Analyst at Etisalat
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
SunilKumar26
Technical Lead at a tech consulting company
We directly raise a ticket to the TIBCO software technical person. I would rate the customer service at nine.
Read full review of TIBCO Enterprise Message Service »
Ray Hindman
Enterprise Architect & Solution Designer at a financial services firm
I have over 25 years of experience in this field, and my team and I have handled over 300 defect and bug support...
Read full review of TIBCO Cloud API Management »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
Technical support for the solution is good, but the community support offered is not as good as Tableau. I've noticed...
Read full review of TIBCO Data Science »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anonymous User
Organization's Metrics Consultant at a tech services company
Customer Service: It’s good, at least the Tibco Community is active and very helpful. Technical Support: 9/10
Read full review of TIBCO Spotfire »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
integarch67
Integration Architect / Specialist at a tech services company
Technical support is average. It's not the best.
Read full review of TIBCO BusinessWorks »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »
Anonymous User
Senior Technical Architect at a tech services company
TIBCO's technical support is reliable and helpful.
Read full review of TIBCO Enterprise Message Service »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Mohamed AbdElHak
Integration support supervisor at EBC
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Vijay Bablani
Integration Architect at a consultancy
There is definitely some scope of improvement needed in the vendor/technical support area.
Read full review of TIBCO ActiveMatrix Service Bus »

Review 1 of 30

Technical Support

No Data Available

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