We offer ongoing infrastructure support on behalf of customers. Zadara is a customer of the bank, which I work for. I'm also a vendor of the bank, however, we are taking care of the day-to-day. We maintain the solution in terms of day-to-day operations.
We use it as traditional disk storage, just like a normal SAN. We connect it to our SAN switch, and then from the SAN switch, it is also connected to the servers. We present the Zadara storage to those servers.
Zadara is all-flash so it has a very high IOPS. The speed of the box and what you call the IOPS, the IO operations per second, works very well. The processing is much faster with this product.
Technical support has been great.
The scalability is very good.
The range of support of VMware could be better. It can support Windows, however, it cannot support other operating systems like IBM AIX. This needs to improve.
We're looking for platforms for implementing object storage. If Zadara can have that, similar to what they have in Amazon, the S3, that would be ideal. If they have APIs, I would like to see that feature be available, similar to the way an S3 or a Ceph object storage protocol. That could be developed or provided on top of the platform.
I wouldn't say that it's very stable. It can recover from outages, however, there's still room for improvement on the stability.
The users would be the ones using the applications on the top of the servers. If I were to count, that's maybe more than 10,000 users.
I cannot tell exactly as it's a storage provided to a server and then the servers have applications and the applications have users. The company has more than 10,000 employees. Each of them will use an application that is on a server that is provisioned with the storage of Zadara.
It's very scalable. All we have to do is just add more storage and we're good to go.
We've been increasing usage in the past few years and we are likely to continue to do so.
Technical support is helpful and they know their product. The support on offer is very good. We are quite satisfied.
I was not involved in the deployment, however, I don't recall any problem there. The one who implemented it was a local distributor of Zadara here in the Philippines. They were the ones who did the setup.
We have two people who are assigned to maintenance. Behind them, we have the distributor as well. We are also connected to the main Zadara support, which is in Israel.
We had a local distributor handle the implementation process for us.
We didn't evaluate other options before choosing this solution.
I'm not sure which version of the solution we're using currently.
We're like partners, however, we're not a direct partner. We have a common customer.
I'd advise new users to make sure that the operating system where they are going to provision the storage has compatibility and interoperability prior to implementation. You need to know you are at the right firmware level, so you don't have any surprises as far as the compatibility.
I'd rate the solution at a seven out of ten.
