WatchGuard EPDR Reviews

We use this solution for all the processes in our environment. When we test processes, we put it in audit mode where it basically launches itself. It tests the applications and processes that are used, and then it restructures the entire environment. You turn it on protective mode so that every time a new process starts in the environment, the administrators are notified. This allows the administrators to decide if they want it to route wired or not.

The feature I find most valuable is the advanced search engine. It is really easy to drill down by the logs to search for any connection from any user station. It allows us to easily figure out if any station is, for instance, connecting to Russia, China, Korea or any other place. So one can easily drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center. It is then very easy for the security operation center to figure out if they are under any threats. 

What I like about this product is the pitching and versioning of the application itself and I would like to use it for the documents and the public protection. I would like to see better data protection, for instance using fingerprints to log in.

The solution is very stable and does not slow down the system at all.

Panda is very scalable and it is easy to compare to other machines that come into the process on a daily basis. We currently have 100 users on his program. Then we have one administrator and one supervisor who decide whether the software is compatible. 

The technical support is excellent. The technical team knows what they are doing and any request or question we have, gets fixed within a matter of minutes.

We used SSPS antivirus program for our clients, as well as AVG AntiVirus. We had a chance to test Panda Security before putting it in production. When we saw the capabilities of the program, we decided to switch to it. 

The setup is really easy, you only install the Panda Security Adaptive agent, and it will show you the basic information about the system. Then you can switch to whatever you want function you need, like to manually run the scans and force the system to update itself. The program is really easy to maintain.

We used an integrator and his support team. We are also resellers of the product.

We definitely saw a return on investment.

The capabilities of the extra search engine cost a little bit more and the availability of extra lifetime amounts to about 100 Euro's per company per year. I don't think that is expensive. My advice to others would be that they should first try it out a few solutions before they decide which solution is the best for them. Test it first to see the possibilities of the product. 

There are a few options to change or improve, but so far the product is very good. I will rate it a nine out of ten.

• Ease of setup and deployment
• Support readily available

Reduced the number of malware/virus issue encounters and dashboard alerts providing better visibility. Could patch and deploy updates to Windows and third-party applications, and the email protection did its job. They also helped in Asset tracking.

Needs a service desk system to link up with endpoint protection and email protection.

Four years.

None, but ensure you test Panda updates/upgrades prior to a company-wide rollout.

None, it is scalable. Licenses are processed quite quickly.

A nine out of 10.

We were on ManageEngine and Symantec, then moved to Panda Cloud and used the service desk of ManageEngine.

Required uninstall of some previous clients which were older than the Panda uninstaller, but in two days, we were migrated over.

Normal package works great, the advance option gives you more application awareness for a more controlled approach, and also forensic analysis, which opens one's eyes to how these malware programs operate.

We looked at Eset, F-Secure, and Trend Micro.

It worked well for the time we had it in, and local support was great! If an issue had to be escalated, international remote support was provided.

Most of the products out there are quite good. Know how you would prefer to manage them.

We are very satisfied with the product. It's a very good product.

The interface is great.

There could be improvements to the PC policy. For example, they could improve policies related to the software to disable, folders and files and patch updates for Windows workstations and machines.

We have been using this solution for five years, primarily with our customers. We are using version Fusion 360, and it is deployed on-premises.

It is a stable solution.

It is a scalable solution. We have 70 customers with five PCs per customer.

The technical support is very good.

The implementation was difficult. When installing Panda Security Adaptive Defense on a customer's PC, it must download the agent and then run agent files to set up the product.

The price is very reasonable and does not cost a lot. It is €30 per PC per year.

I rate this solution an eight out of ten.