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it_user669336 - PeerSpot reviewer
Owner at a tech services company
Consultant
May 25, 2017
With the resource pool payment model, you pay for resources instead of paying for hourly use. As pure IaaS software, it includes no additional services.
Pros and Cons
  • "Remote console (ability to control booting and OS installation process)."
  • "The most valuable features are: Remote console (ability to control booting and OS installation process), support for Windows desktop OS's (mostly used as test machines for software development companies), and the resource pool payment model (pay for resources instead of paying for hourly use)."
  • "Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure."

What is most valuable?

The most valuable features are:

  • Remote console (ability to control booting and OS installation process).
  • Support for Windows desktop OS's (mostly used as test machines for software development companies).
  • Resource pool payment model (pay for resources instead of paying for hourly use).

How has it helped my organization?

We were able to test Windows desktop OS's (XP, 7, 8, 8.1, 10).

What needs improvement?

This is pure IaaS cloud backend software with absolutely no additional services which are offered by Amazon and Microsoft today. Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure.

To go into more detail:

vCloud Director is the alternative to Amazon EC2 and that's it. However,
Amazon AWS offers approx. 50 other services such as S3, Glacier, RDS,
Lambda, Workspaces, Elastic Beanstalk, RedShift, X-Ray, etc. Compare it to VMware Cloud Platform and you will quickly see how many services VMware doesn't offer today.

Customers require tight integration of different platforms provided by a single vendor in order to increase performance of their environment and drive down TCO. VMware still doesn't have cloud offering that compares to Amazon AWS or Microsoft Azure.


For how long have I used the solution?

I have used VCloud Director for over five years.

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What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

The resource pool payment model is very limited when it comes to scalability.

How are customer service and support?

I rate technical support 6/10.

Which solution did I use previously and why did I switch?

We used rented servers running VMware ESX/vSphere on SoftLayer and decided to switch to VCloud Director because we got tired of the hardware issues we had with those servers (RAID controller failures, HDD failures).

How was the initial setup?

Initial setup was straightforward.

Which other solutions did I evaluate?

We tried Terremark, which was also based on VMware (don't know if they used VCloud Director).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)
Consultant
Jul 16, 2016
FT capacity issues are now resolved in vSphere 6.0.
Pros and Cons
  • "Customer Service: Excellent. Technical Support: Excellent."

    What is most valuable?

    vCloud Director: To name a few, ease of use, robust security and easy extensibility to VMware's Hybrid cloud platform; VMware vCloud Air and public cloud space.

    vCAC (vCloud Automation Center): Now known as 'vRealize Automation' is the best in class, high profile automation for your cloud workflows. Vendor neutral; Apart from VMware Cloud suits, it can be used with other vendor cloud platforms like Amazon, OpenStack, Azure etc.

    vROps (vCenter Operations Manager): Now known as 'vRealize Operations'; vROps is the best in class most granular, high penetration monitoring, investigative and troubleshooting tool for your Cloud, datacenter, VDI environments Used for Capacity planning, Performance monitoring and troubleshooting etc.

    vSphere: vSphere being the foundation for vCloud, there are many takeaways; Long distance vMotion, HA, FT, DRS, Storage DRS, Storage profiles, dual heartbeat in cluster environments. 4X capacity increase in 6.0 compared to version 5. vCenter Server Appliance now has the same scalability numbers as the Windows installable vCenter Server: 1,000 hosts and 10,000 virtual machines. FT now supports 4 vCPUs VMs and 64GB memory with Storage redundancy.

    How has it helped my organization?

    vSphere: vMotion (ease of migrating VMs from one host to another), DRS (ease of migrating VMs from one host to another automatically to balance out workloads in cluster environments), Storage DRS (ease of migrating VMs from one Datastore to another automatically to balance out workloads in storage cluster environments, HA (High availability is ensured by the newly developed FDM construct. FT (Ensuring 100% up-times reliably), Storage profiles (to bifurcate storage tiers accoring to the SLAs etc., dual heartbeat in cluster environments for confirmed Host isolation avoiding false alarms/isolation responses; key to maintain SLAs.

    What needs improvement?

    FT capacity issues are resolved now in vSphere 6.0. Cheers!!

    For how long have I used the solution?

    I've been using vSphere, vCloud Director, vCOPs suits and vCAC for almost 4 years.

    What was my experience with deployment of the solution?

    None.

    What do I think about the stability of the solution?

    None.

    What do I think about the scalability of the solution?

    FT capacity issues are resolved now in vSphere 6.0. Cheers!

    How are customer service and technical support?

    Customer Service:

    Excellent.

    Technical Support:

    Excellent.

    Which solution did I use previously and why did I switch?

    Yes; Microsoft's Azure for cloud and Hyper-V for virtualization. The reason for switching was indeed the efficiency crisis with Hyper-V resulting in subsequent service issues ->service tickets-> increased number of troubleshooting tasks -> increased number of breaches in the SLAs

    How was the initial setup?

    Straightforward, as it's designed at a more abstract level.

    What about the implementation team?

    Vendor as-well-as in-house. I give them a 5-star rating.

    What's my experience with pricing, setup cost, and licensing?

    Depends on the licences purchased per ESXi, vCenter for vSphere and licences purchased for vCloud Director, vCOPs suites.

    Which other solutions did I evaluate?

    Yes; Microsoft's Azure for cloud and Hyper-V for virtualization.

    What other advice do I have?

    Go for it. Follow the bottom-up approach; VMware's Implementation Guide for each product and you will sail through.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Cloud Counselage Inc. (www.cloudcounselage.com) is an official 'Solution Provider' Partner with VMware Inc. 1. Our website link for events: https://www.cloudcounselage.com/events.html 2. Our Facebook page: www.facebook.com/cloudcounselage 3. Our LinkedIn page: www.linkedin.com/company/cloud-counselage 4. Our Twitter page (still new): www.twitter.com/CloudCounselage
    PeerSpot user
    it_user8685 - PeerSpot reviewer
    it_user8685Infrastructure Expert at a tech consulting company with 51-200 employees
    Consultant

    Hi Kapil,
    Latest 5.5 version of vSphere has maximum capacity of 512 VMs per Host. This number can vary depending on the size of each individual VMs. For a FC storage, a maximum of 64TB LUN can be attached to a host and a maximum of 256 LUNs can be attached. This number again depends on the size of each individual LUN that is to be attached. Number of volumes and its individual size follows the same maximum conventions that of LUNs.

    See all 7 comments
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    it_user335202 - PeerSpot reviewer
    Lead Enterprise Systems Architect at a engineering company with 1,001-5,000 employees
    Video Review
    Vendor
    Nov 9, 2015
    Our developers have a straight line to be able to provision resources and help the business move along on new platforms.
    Pros and Cons
    • "Stability in solutions is fantastic."

      Valuable Features

      The most valuable features of course is resiliency between data centers and within the data center and application availability for our enterprise environments and also to help our business be a leader in our industry which has helped us for growth based on our quality of infrastructure.

      Improvements to My Organization

      Really the benefits of a vCloud Director are for our developers to have a straight line to be able to provision resources and help the business move along on new platforms and provision things rapidly for the business without allowing them to have full control to move those environments into production.

      Room for Improvement

      Really what I would like to see is some of the capabilities from like IBM XIV to where essentially VMware could mask physical CPUs from certain virtual machines so that in the instances like Oracle where we could save on licensing and not have to cover licensing across unused resources. For me, I think it would be great eventually in the future for VMware to have that capability to mask CPU and coordinate with Oracle to where smaller businesses who don't have enterprise license agreements to cover any and all CPUs to be able to license these assets and not have to carve out physical resources just for work or workloads or any other type of virtual work clause that depend on CPU counts within physical resources.

      Use of Solution

      Our primary platform is vSphere, everything is licensed on enterprise plus. We also run vCloud Director in our development environment that we eventually want to spread for automation and to our production environments as well. I'm also here to look into the vRealize Suite to eventually upgrade those environments to the latest platforms.

      Stability Issues

      Stability in solutions is fantastic. In the life cycles that we've had all the products, we've maybe had some hiccups here and there only on the hardware side. Of course, within any large enterprise environment, there's always some hiccups but even with those the HA failures that we've had, the recovery time within the application platforms has been fantastic and that's been reported up to the CIO and up to the CEO of the company. They have visibility to that and that's why they love the product features of vSphere.

      Scalability Issues

      The scalability is fantastic as well. We're a Dell customer so within our environments, we actually use Dell Blades. On that platform, we're able to scale out rapidly within our clusters and provision new resources really within a matter of days or if we have hardware onsite, it's a matter of minutes.

      Customer Service and Technical Support

      I got to be honest from my side as a vExpert, I handle a lot of front-line, high level cases that may happen. I have a good group of Engineers that I work with, that I help train on VMware to be able to handle any issues that come up. Issues really don't happen very often because we do invest in a lot of tools to help us in the environment in case there's any issues. Support has been great. They're very good at communicating back and forth with the VMware support and also any of the third party plugins that we have between hardware solutions and software solutions, all of them are great with coordinating with VMware support.

      Other Advice

      VMware's been the market leader in the virtualization segment for many, many years. I've worked with the product since 1.0 days and I've seen the evolution of the other hypervisors as well but none have totally matched the enterprise quality that VMware has.

      Peer reviews are important but hands on with the products and doing POCs are very important as well. Really, I think from my standpoint, the peer reviews help to focus on needs for a particular enterprise environment or particular solution and I think it helps weigh out what features may not be necessarily needed for particular solution. Really, peer reviews I think are fantastic. I do them all the time but that depends on use case what you need them for.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user240039 - PeerSpot reviewer
      Lead Architect at a tech services company with 501-1,000 employees
      Consultant
      Nov 2, 2015
      System administrators can now develop organization specific virtual data center templates with pre-set resource and delegation rules.
      Pros and Cons
      • "There have been 6 major releases and 16 minor releases which backs up one of my biggest claims around platform maturity and as to why vCloud Director is the best Cloud Management Platform on the market when it comes to the abstraction of vSphere resources and presenting pools of compute, storage and networking via a true multi-tenant interface."
      • "Without API capabilities this feature can’t be accessed…however I don’t see a great amount of value in this particular feature as in general SPs doing their own provisioning do so off workflows that take into consideration self service vDC profiles."

      Originally posted https://anthonyspiteri.net/vcloud-director-8-new-features-and-a-new-ui-addition/

      Since June the vCloud Director SP Beta has been running with a lot of renewed interest in the IaaS Platform. The beta was well participated in and there was a lot of robust discussion around the future of vCD as well as questions around the lack of a decent UI for those without in house development skills to exploit the new API only features. The beta program was closed the weekend of VMworld San Francisco with v8.0 GA’ing a few weeks later.

      With the v8.0 SP release the vCD team have started to incorporate enhancements from the vCloud Air vCD builds, though the original 6 month lag between VCA services coming to the SP builds seems to have fallen by the wayside.

      Before diving into the new features of the 8.0 version I thought it would be a great time to highlight the release history of vCloud Director since v 1.0 was released back in August of 2010. There have been 6 major releases and 16 minor releases which backs up one of my biggest claims around platform maturity and as to why vCloud Director is the best Cloud Management Platform on the market when it comes to the abstraction of vSphere resources and presenting pools of compute, storage and networking via a true multi-tenant interface.

      VMware vCloud Director 8.0 Features:

      • vSphere 6.0 Support:

      This to me is the biggest reason to look at upgraded to the new build. Support for vSphere 6.0 is significant for Service Providers who are looking to upgrade to take advantage of all the new features and benefits and optimizations. Note that Hardware Version 11 is not supported and won’t be exposed via the Provider vDCs.

      • NSX 6.1.4 Support:

      This is also a significant feature that allows Service Providers to have NSX-v 6.1.4 deployed and working in a supported fashion with vCloud Director. Deployment of the vShield Edges will be 5.5.4 builds and allow deployments, redeployments and manageability to be maintained.

      • Organizational virtual data center (vDC) templates:

      System administrators can now develop organization specific virtual data center templates with pre-set resource and delegation rules. Organizations deploy these templates to quickly create new virtual data centers on a self-service basis – Without API capabilities this feature can’t be accessed…however I don’t see a great amount of value in this particular feature as in general SPs doing their own provisioning do so off workflows that take into consideration self service vDC profiles.

      • vApp enhancements:

      System administrators can now reconfigure virtual machines within a vApp, as well as network connectivity and virtual machine capability during vApp instantiation – Again from what I’ve seen this features can’t be accessed unless you are deploying and modifying vApps/VMs from the API. I know that this perticular feature solves a problem with Zettagrid faced in creating our vCD UI where VMs needed to be created first and then only able to be modified after that was complete…this allow VM composition on the fly.

      • OAuth support for identity sources:

      OAuth2 tokens are now supported – Probably a feature that isn’t going to be used by most Service Providers…unless I’m missing something?

      • Tenant throttling:

      Prevents a few tenants from consuming a majority of the resources for a single instance of vCloud Director and ensures fairness of execution and scheduling among tenants – This sounds like an awesome features that gives the ability for workloads to be throttled to protect against noisy neighbors and sets more granular control of what a tenant can consume in terms of storage, compute and networking…however it’s only offering a new algorithm that ensures operations running or in queue from a “busy” tenant do not stop or slow down a request from a “sedentary” tenant. The tenant throttling feature only gives control over the number of simultaneous resource-intensive operations any tenant can run…ie this might be fairly useful in large (vCloud Air) vCD deployments, but isn’t a ground breaking feature that offers too much to the majority of SPs.

      • Preparation for Advanced Networking Services:

      The answer to the question as to what’s Changed in the UI is…nothing…however interestingly I did spot a UI addition which had been introduced (apparently undocumented) in preparation for the still not yet in Beta Advanced Networking Service which will allow vCD to interact with a new appliance that acts as the gateway for vCD and NSX to talk advanced services.

      Can’t say too much more on the Advanced Networking Service but it will be fed down to vCAN Service Providers on the back of it’s release in vCloud Air last month as part of VMware’s commitment to delayed feature parity for SPs deployments and vCloud Air…good to see some UI enhancement in any case!

      Final Thoughts:

      As I mentioned above for the majority as Service Providers that can’t make use of the new features the biggest feature enhancements in this release is the compatibility with vSphere 6.0 and NSX-v 6.1.4 and even for those that have the capability to develop against the API’s the vApp Enhancements around VM recomposition will allow for a more streamlined provisioning flow for VMs but the other features are a little less impressive…however I am certainly looking forward to the next release as it should deliver a lot more vCloud Air service features.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user334515 - PeerSpot reviewer
      IT Infrastructure Engineer at a retailer with 501-1,000 employees
      Vendor
      Oct 31, 2015
      We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production.
      Pros and Cons
      • "We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production."
      • "It loses points because things are moving so quickly that it has yet to catch up."

      Valuable Features

      Ability to give our developers a self-service environment, where they can go on particular portal and deploy their own systems.

      Improvements to My Organization

      Automation piece. If we can continue to develop automation for developers, that should seamlessly carry over into product environment as well without admin heavy lifting. In automation, there's still a lot of manual processes, but with vCloud, less so.

      Room for Improvement

      I don’t see any improvements that could be made based on the way we use it. Maybe some built-in third-party tools that we’re using now in terms of automation (i.e. Bamboo) would be an improvement.

      Stability Issues

      We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production.

      In regards to stability, this gives you more control yet takes out the human element. There’s consistency that’s set in the script and then we can make small changes as we grow.

      Scalability Issues

      They’re now moving more into vRealize and more integrated systems. It used to need more scripting, but VMware are now working more hand in hand with other solutions.

      Customer Service and Technical Support

      Customer Service:

      Technical Support:

      Great tech support. I love those guys. Every time I had a ticket, I could escalate, and they’d work in tandem with other vendors (i.e. NetApp) to find solution.

      Initial Setup

      I wasn't part of initial set-up, but I believe it’s complex based on the senior engineer’s experience.

      For example, right now the metrics to upgrade is complex, requiring certain elements. It’s very simple to use and train end-users. In our shop, we try to make them more self-sufficient, so a lot of knowledge transfer.

      Other Advice

      Access the enormous amount of virtual apps they have to get practical performance instead of just the KB to deploy. They also need to get an understanding of audience as well. Understand pain points to understand how to approach solution.

      It loses points because things are moving so quickly that it has yet to catch up.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user320277 - PeerSpot reviewer
      Virtual Systems Administrator at a university with 1,001-5,000 employees
      Vendor
      Oct 9, 2015
      Its flexibility allows me to adapt it to students' needs, although a better GUI for both students and administrators would be an improvement.
      Pros and Cons
      • "Technical support’s wonderful; whenever we find an issue, we submit a ticket and they resolve it within an hour usually."
      • "Better GUI as they don’t hold with the programs that well. Better user interfaces in general. Both the administrative and user interfaces need to be better."

      What is most valuable?

      Flexibility – it allows me to adapt the product to all student needs.

      How has it helped my organization?

      Students using the environment vs. not using the environment. Students can find products that they want to use and if they’re using it, they’re happy with it.

      What needs improvement?

      Better GUI as they don’t hold with the programs that well. Better user interfaces in general. Both the administrative and user interfaces need to be better.

      What do I think about the stability of the solution?

      It’s fairly stable, no bugs no crashes.

      What do I think about the scalability of the solution?

      It scales fine, it went from 1,000 to 2,000 machines without any issues at all.

      How are customer service and technical support?

      Technical support’s wonderful. Whenever we find an issue, we submit a ticket and they resolve it within an hour usually. Sometimes the complexity of the environment is high, and that’s fine, but usually it’s very quick.

      Which solution did I use previously and why did I switch?

      We were using Lab Manager, and when VMware discontinued it, we needed to switch.

      How was the initial setup?

      Complicated – there was no upgrade path from Lab Manager to vCloud Director, so we basically had to design a new solution.

      Which other solutions did I evaluate?

      No, because of the time VMware has been in the market. I don’t like using people that are new, and VMware has been around for a long time. Also, we just thought it would be simpler to stay with the same vendor.

      What other advice do I have?

      I really don’t know of any products right now other than this. They’re pretty high – if someone has a peer review that’s low, I won’t consider the product.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user320640 - PeerSpot reviewer
      Infrastructure Engineer at a tech services company with 501-1,000 employees
      Consultant
      Oct 9, 2015
      We can import acquisition products into our environment without reconfiguring them and it's infinitely scalable.
      Pros and Cons
      • "You can't go wrong with VMware."
      • "I feel like vCloud is two years behind the feature set – in terms of the UI, and vCenter. I can't do the same tasks that I can do in terms of UI as with vCenter."

      Valuable Features

      The physical segmentation of networking and security.

      Improvements to My Organization

      Lately we have been using it to import acquisition products into our environment without reconfiguring them at all, due to how the segmentation works.

      Room for Improvement

      I feel like vCloud is two years behind the feature set – in terms of the UI, and vCenter. I can't do the same tasks that I can do in terms of UI as with vCenter.

      Stability Issues

      It's stable, usually admin error if something goes wrong.

      Scalability Issues

      It's infinitely scalable.

      Customer Service and Technical Support

      It's good overall. We have had times when it has been slower than we would have liked, but I would say that about every vendor we use.

      Initial Setup

      Setup is easy.

      Other Solutions Considered

      It's all about the product, what limitations the product doesn’t have. We speak to vendors all the time, but once you see a product and how it will fit in then that’s the real test.

      Other Advice

      You can't go wrong with VMware. The stability and the flexibility it allows, they do it best compared to competitors. Peer reviews are fairly important but I try to form my opinion from a POC over anything else.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user297132 - PeerSpot reviewer
      Presales Cloud Consultant at a tech services company with 10,001+ employees
      Real User
      Aug 25, 2015
      ​It helps us provide private cloud solutions to our clients, but it is too platform dependent.
      Pros and Cons
      • "It helps us provide private cloud solutions to our clients."
      • "Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup cost are too high."

      Valuable Features

      The orchestrator is the most valuable feature.

      Improvements to My Organization

      It helps us provide private cloud solutions to our clients.

      Room for Improvement

      Though the product is quite good, I feel it needs a more public view, where the server access studies to migrate organizations into cloud be clearer. Also, orchestrator should be API based, and have templates to use instead of having to create the Java scripting from scratch. It also needs to be more independent of the platform on which it is used on.

      Use of Solution

      I've used it for two years.

      Customer Service and Technical Support

      It's very good.

      Initial Setup

      It was complex as it does not include a good, extensive feasibility and compatibility guide.

      Implementation Team

      We used a vendor team who were very good.

      ROI

      It is quite good on ROI and year on year it is about 50%.

      Pricing, Setup Cost and Licensing

      vCloud Director is a good solution, but it is costly when compared to other solutions like Nutanix.

      Other Solutions Considered

      We didn't evaluate other solutions.

      Other Advice

      Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setuo cost are too hight. Maybe we will see more products for cloud and automation.

      Disclosure: My company has a business relationship with this vendor other than being a customer. VMware Partners
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