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reviewer1382925 - PeerSpot reviewer
Senior Professional Services Consultant at a computer software company with 10,001+ employees
Real User
Leaderboard
Easy to setup and manage, reliable, with a good interface and accessibility
Pros and Cons
  • "The most valuable features are the UI, the interface, and accessibility."
  • "In the next release, we would like to see improvements with the pricing. It could be reduced."

What is most valuable?

The most valuable features are the UI, the interface, and accessibility.

It's easy to manage, it's stable, there are fewer bugs, and the version is upgradable.

We are using 8.0 which is going out of support and will need to upgrade to 10, which would not take much time to upgrade.

What needs improvement?

There is no support for versions below 10.x. Support for previous versions would be nice, but it's the end of support which is the company policy. We cannot debate it and they provide us with extended support as well, for a year.

This is is more than enough time for an organization to upgrade to the latest version to be secure and protected.

There is always room for improvement.

In the next release, we would like to see improvements with the pricing. It could be reduced.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It's a stable solution.

Buyer's Guide
VMware Cloud Director
March 2025
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

vCloud Director is scalable.

We have over 1000 people in our organization who are using this solution.

How are customer service and support?

Technical support is good for version 10.x. There is support through the vendor but not for the previous versions. 

For versions 9.0 and above, there is support available.

How was the initial setup?

The initial setup is straightforward.

The time it takes to deploy depends on the number of cells. For example, if you have two cells it will take 40 to 45 minutes. Not more than that.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

We will upgrade and continue our usage of this solution.

I would recommend this solution to others who are interested in using this solution. It's a very good product.

I would rate vCloud Director a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OS & Servers Manager at a comms service provider with 1,001-5,000 employees
Real User
Good platform for visualization and monitoring but not for redundancy and distribution
Pros and Cons
  • "vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems."
  • "This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution."

What is our primary use case?

For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system.

What is most valuable?

For vCloud we use a private cloud. In a distributed system, CapEx and OpEx are better. In storage, when you use a stand-alone system you have to pay much more than with a distributed system. With a storage system rather than stand-alone systems you have to pay much more than a distributed system.

What needs improvement?

In the virtualization aspect, we are happy, but if we work on the public cloud, not the private cloud.OpenStack has a lot of features. In OpenShift when you configure it you can provide 100 web service in redundancy mode. 

This is very simple in OpenShift. We are happy with vCloud in terms of the virtualization but not for redundancy and distribution.

For how long have I used the solution?

We have been using VMware for five to six years. 

We've been using vCloud for two years. With vCloud, we have to pay more much for the license but OpenStack is almost an entirely free platform. 

What do I think about the stability of the solution?

We don't have any issues with stability. 

With our license, when we want to expand and connect vCloud with the billing systems you have to pay more.

It's your choice if you want to pay more for a license because the billing system is separate but you have to pay more. For example, if you have the Python team to develop the system, you can use OpenStack and you pay less than wit the vCloud system.

We don't have any issue but when we want to extend the system, we have the problem with the license and so we have to pay more. It's better to use the other solution.

What do I think about the scalability of the solution?

We have three staff members in the network and two people on the storage side. The whole team is around 10 people.

How are customer service and technical support?

Technical support is good but the price and the license are very expensive.

How was the initial setup?

The initial setup is simple. The support for the deployment is very good. We were happy with the deployment, it is very simple and if you get team that is familiar with various solutions you can deploy very quickly.

In the older version, VMware supported NSX, but right now VMware provides NSX-T. NSX-T can connect your network, your VMware, your vCloud network to the SDN, and you can connect to other platforms. The initialization and the configuration in VMware is simple. We didn't have any issues.

What other advice do I have?

I would rate vCloud a seven out of ten. 

In the next release, I would like to see better integration with VMware and the older cloud solutions like OpenStack. I think VMware is working on it.  

OpenStack works better than VMware in a distribution system. 

We have better performance in surface storage, we have better documentation. 

vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Cloud Director
March 2025
Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.
Roberto Cardenas - PeerSpot reviewer
Ingeniero De Preventa De Cloud Y Servicios Profesionales at Licencias OnLine
Reseller
Top 20
Has an easy installation process and provides efficient security features
Pros and Cons
  • "It helps ensure security across our cloud environments."
  • "The product installation process could be easier for new users as well."

What is our primary use case?

The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.

What is most valuable?

The platform's most valuable feature is security.

What needs improvement?

The product installation process could be easier for new users as well. 

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the platform's scalability a nine out of ten.

How are customer service and support?

The technical support team always responds with a resolution in case of queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.

How was the initial setup?

The initial setup is easy. However, it requires essential work experience and information to understand the platform.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive compared to AWS, Azure, and GCP.

What other advice do I have?

VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.

It primarily caters to public cloud environments. I rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2351076 - PeerSpot reviewer
Technical Team Leader - Microsoft at a consultancy with 11-50 employees
Real User
Top 20
Difficult to install, but provides good stability
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."

What is most valuable?

vCloud Director is a stable solution.

What needs improvement?

The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

For how long have I used the solution?

I have been using vCloud Director for three years.

What do I think about the scalability of the solution?

I have around 20 to 25 customers for vCloud Director.

What's my experience with pricing, setup cost, and licensing?

vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

What other advice do I have?

VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2180859 - PeerSpot reviewer
Cloud Administrator at a tech services company with 201-500 employees
Real User
The solution is stable and scalable, but technical support needs to improve its skills
Pros and Cons
  • "The product allows us to add or remove features."
  • "Technical support needs to improve its skills and respond to queries faster."

What is our primary use case?

I use the solution to redeploy sales and achieve standby sales.

What is most valuable?

Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.

What needs improvement?

Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.

For how long have I used the solution?

I have been using the solution for eight months.

What do I think about the stability of the solution?

The product is stable for now.

What do I think about the scalability of the solution?

The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.

How are customer service and support?

The technical support provides fast response.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was moderately complex.

What about the implementation team?

The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.

What other advice do I have?

Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.

Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Computer Engineer at a computer software company with 51-200 employees
Reseller
Beneficial vitalization, reliable, and simple setup
Pros and Cons
  • "The most valuable feature of vCloud Director is virtualization."
  • "The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve."

What is most valuable?

The most valuable feature of vCloud Director is virtualization.

What needs improvement?

The solution requires a lot of hardware and resources for cloud deployment than other competitors. Additionally, the performance could improve.

For how long have I used the solution?

I have been using vCloud Director for approximately two years.

What do I think about the stability of the solution?

The solution has high availability.

How are customer service and support?

The support that is provided is good.

How was the initial setup?

The initial setup of vCloud Director is straightforward and takes approximately two days.

What about the implementation team?

We use three or four network and infrastructure teams for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

I rate vCloud Director an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Ringo Chau - PeerSpot reviewer
Solutions Architect at Kepro Solutions Limited
Real User
Is scalable, but the initial setup can be complicated
Pros and Cons
  • "vCloud Director is a scalable solution, and we have 10 customers who use it."
  • "The initial setup is not straightforward; it can be complicated. The deployment can take one to two weeks."

What is our primary use case?

We use it for hybrid cloud management and orchestration.

For how long have I used the solution?

I've been using it for three years.

What do I think about the scalability of the solution?

vCloud Director is a scalable solution, and we have 10 customers who use it.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is not straightforward; it can be complicated. The deployment can take one to two weeks.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is high for vCloud Director. It is mostly a perpetual license.

What other advice do I have?

I would not highly recommend vCloud Director and rate it at seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud Architect at a computer software company with 5,001-10,000 employees
MSP
It's a stable, truly multitenant software and the go-to tool for infrastructure as a service
Pros and Cons
  • "This is the go-to tool for anyone looking for standard out-of-the-box capabilities in a fully multitenant public cloud software that they can leverage to offer services to their customers."
  • "Cloud Director has room for improvement in many areas. One critical thing that comes to mind is the hyperscalers. They could be more seamlessly integrated into the hybrid cloud."

What is our primary use case?

We are a service partner that offers cloud services based on Cloud Director.

What is most valuable?

One valuable feature is the true multitenancy capabilities for the core infrastructure service that Cloud Director provides.

What needs improvement?

Cloud Director has room for improvement in many areas. One critical thing that comes to mind is the hyperscalers. They could be more seamlessly integrated into the hybrid cloud. Cloud Director should be capable of hooking up with those. For example, they recently started allowing customers to perform S3 integrations with Cloud Director. So a customer can integrate his S3 buckets from AWS with the Cloud Director. Okay, fine. But what about Azure? There should be more integration capabilities. 

Secondly, VMware has made some progress in terms of balancers, but I think it needs a little more refinement and flexibility. This is not limited to just the VMware marketplace. More flexibility will make it easier for any service provider to leverage and monetize them.

Last but not least, from a networking and monitoring perspective, there should be a little more native monitoring capabilities, especially metering capability. Metering is one of the areas where I find Cloud Director leaves much to be desired. VMware can do more to make it a much more metered product.

Cloud Director's out-of-the-box capabilities should be good enough that you don't have to look for a third-party product to give you those capabilities. Networking-wise, I think it's good. Still, I think the networking capabilities are not fully realized on Cloud Director.  VMware should do a little more work to reveal all of the capabilities through Cloud Director rather than just at the back of Cloud Director. You've got to have those features exposed to customers as a self-service rather than managed service.

For how long have I used the solution?

I've been using Cloud Director since 2012.

What do I think about the scalability of the solution?

Scalability is a word you have to look at from different perspectives. I think some of the capabilities they have introduced in terms of load balancing deliver out-of-the-box scalability for tenants. But as a product itself, Cloud Director needs more multi-site capabilities. I have seen some work being done but that's just a start, I would say.

How are customer service and support?

My experience with VMware support has been mixed. Sometimes you get fantastic support. The techs are really knowledgeable and know what they're talking about. But then there are certain times where I have seen some things that affect the client as well. So I think VMware support has some room for improvement. They can do much better. VMware as a brand definitely can do better in terms of response times and capabilities. 

How was the initial setup?

The Cloud Director setup has improved tremendously compared to where it started. I have seen how complex it used to be. Now, it has become easy and robust. The setup is more straightforward and seamless than before. 

What's my experience with pricing, setup cost, and licensing?

In certain cases, the price of Cloud Director is quite high, especially with the load balancing and other features they've introduced. That seems quite costly. Overall, for VSPP programming, I think it's okay. However, features like enterprise load balancing and all these other things are very costly.

What other advice do I have?

I rate Cloud Director eight out of 10. As a service provider, we have to look at a couple of available and other things, so I would rate it around eight. I have to deduct two points because some small things make a huge difference to a service provider, but they might not matter too much from a customer-experience perspective. 

This is the go-to tool for anyone looking for standard out-of-the-box capabilities in a fully multitenant public cloud software that they can leverage to offer services to their customers. It's also good for enterprises that want to keep a more segregated approach to their different departments and things. You definitely have much better control and a more streamlined way to offer services to your internal teams or your customers out-of-the-box in a multitenant way. And you don't need to worry too much about how you're going to network these things together or how you're going to control the assets of the computers and resources. 

In my experience, it is a very robust product. I have used this product since the initial version and watched it evolve into a highly mature product. It's a stable, truly multitenant software and the go-to tool for infrastructure as a service.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free VMware Cloud Director Report and get advice and tips from experienced pros sharing their opinions.