VMware Cloud Director Reviews

This solution is used for hosting customers and providing multi-tenancy so that we can have shared infrastructures used by multiple customers.

We have our own organization. We have a private cloud that we host, and we onboard customers on that private cloud.

It's a cloud-based solution.

There are currently more than 40 customers that are hosted on the private cloud across the US, UK, and Canada.

The most valuable features are the multi-tenancy and multi-site configuration. It's very efficient. The virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified. That is the reason we chose this product for hosting the private cloud.

The integration between components could be improved. The cloud solution does not comprise a single product. If you look at Azure or AWS, they have tightly integrated all the components in the backend, and they just provide a UI. With VMware, we just have to integrate all products of VMware together and then provide a UI to the customer. 

If some component of the UI isn't working, in the backend we have to find out, is this vCloud availability the problem? Or is RabbitMQ the problem? This kind of integration is supposed to be done by the service provider, but the integration should be pretty tight between all the components, which form a private cloud.

I have been using this solution for almost 12 years.

The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud. The interoperability needs to be improved between the different components of the private cloud.

Scalability-wise, it's a pretty good product. We can scale to multiple regions, and we can also increase the number of sales as required. If the customers in a specific region are too many and there is a lot of access, we just need to add more vCloud Director sales for customers.

Technical support needs to improve because the private cloud is comprised of multiple solutions. A customer has to log to identify which product is having problems, and then log a call with a vendor. The support from the vendor is not very good. For some of the cases, we have to chase them for almost a month to get a resolution.

We previously used VLS Automation earlier and multi-tenancy was also quite simple over there, but the only thing was the SSO integration with the multi-tenancy was not consistent. That's the reason we switched from VLS Automation to the private cloud, vCloud Director.

Initial setup was pretty simple. For deployment, we used three or four people across six regions.

We use around 25 people to maintain the solution across six regions.

We pay monthly for all of the licenses.

I would rate this solution 7 out of 10.

Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.

The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well. 

We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.

I've been using this solution for two years. 

The stability could be improved.

We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance. 

The technical support is good. 

The initial setup was pretty easy.

I would advise anyone wanting to use the solution to get training from VMware. 

I rate the solution eight out of 10. 

We use it for infrastructure provisioning such as providing machines and monitoring with logging and so forth.

We use the infrastructure as a service cloud, that is, we use the features as infrastructure for this. We are not using any platform services.

The licenses themselves are not costly.

We are a service provider, and every day, new customers come to us needing advanced features like platform features. For example, some of them need a managed hosting setup like Beanstalk, or some of them need microservices, like container or Kubernetes, or serverless types of things. So we are in discussions with the concerned teams at VMware in order to incorporate the platform services for next year.

There are new updates every quarter, so we need to purchase new support deployment services and some new products. We are not happy with the frequent upgrades. Because we are a government department, we find it quite difficult to accommodate the frequent changes. What we would like is for the changes to be less frequent, at least twice a year or once a year, so that we can accommodate that in our budget plans. We make budgets annually, not quarterly. I think they need to have a better roadmap for future offerings and future technologies.

I've been using vCloud Director for two years.

Every quarter or after every quarter, they release new versions and new upgrades. If we don't do the new upgrades, it causes stability issues.

We currently rely on VMware for deployment, and they portray it as a complex process that needs a lot of judges.

It's a costly product. The licenses may not be costly, but with every new development in their product, we need to purchase deployment services, and the deployment services are quite costly.

The public cloud and the hosted cloud solutions are going in parallel, and some countries have the requirement to host the data locally. Most of the organizations who don't have these compliance requirements go for the public cloud, but I would say that hiring and retaining skilled resources matters a lot. Because if you have skilled, experienced resources, then things will be easy for you, but if you can't retain the skilled resources and things are quite complex, then you will need to accept all of the company's conditions.

Overall, we are happy with the product, so I would rate it at eight on a scale from one to ten.

The most valuable features are the UI, the interface, and accessibility.

It's easy to manage, it's stable, there are fewer bugs, and the version is upgradable.

We are using 8.0 which is going out of support and will need to upgrade to 10, which would not take much time to upgrade.

There is no support for versions below 10.x. Support for previous versions would be nice, but it's the end of support which is the company policy. We cannot debate it and they provide us with extended support as well, for a year.

This is is more than enough time for an organization to upgrade to the latest version to be secure and protected.

There is always room for improvement.

In the next release, we would like to see improvements with the pricing. It could be reduced.

I have been using this solution for five years.

It's a stable solution.

vCloud Director is scalable.

We have over 1000 people in our organization who are using this solution.

Technical support is good for version 10.x. There is support through the vendor but not for the previous versions. 

For versions 9.0 and above, there is support available.

The initial setup is straightforward.

The time it takes to deploy depends on the number of cells. For example, if you have two cells it will take 40 to 45 minutes. Not more than that.

This is an expensive solution.

We will upgrade and continue our usage of this solution.

I would recommend this solution to others who are interested in using this solution. It's a very good product.

I would rate vCloud Director a nine out of ten.

The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.

The platform's most valuable feature is security.

The product installation process could be easier for new users as well. 

I rate the platform's stability a ten out of ten.

I rate the platform's scalability a nine out of ten.

The technical support team always responds with a resolution in case of queries.

Positive

I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.

The initial setup is easy. However, it requires essential work experience and information to understand the platform.

The product is inexpensive compared to AWS, Azure, and GCP.

VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.

It primarily caters to public cloud environments. I rate it a ten out of ten.

vCloud Director is a stable solution.

The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

I have been using vCloud Director for three years.

I have around 20 to 25 customers for vCloud Director.

vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

Overall, I rate the solution a five out of ten.

The tool needs to add more features to improve the console. 

I have been working with the product for ten years. 

The tool is very stable. 

The product is scalable. 

Customer support is usually good. 

Positive

The tool's setup is straightforward. The product's deployment is fast and gets completed in a week. A full deployment can take around one to two months to complete. Only two to three people are required to handle the deployment. 

I would rate the product an eight out of ten. 

I use the solution to redeploy sales and achieve standby sales.

Kubernetes, Container Service Extension, vRealize Operations, and Object Storage Extension are some of the most valuable features of the solution.

Technical support needs to improve its skills and respond to queries faster. The solution should also improve their documentation.

I have been using the solution for eight months.

The product is stable for now.

The product is scalable. The product allows us to add or remove features. My team and many of our clients use the product.

The technical support provides fast response.

Neutral

The initial setup was moderately complex.

The deployment did not take a long time. The employees in the cloud engineering team deployed the solution. We need five employees from the cloud team to maintain the solution.

Our employees mostly have experience in AWS and Azure, but they do not have any experience in VMware. The product is as good as AWS. We faced issues while integrating our infrastructure with other servers.

Before joining the company, I was working with OpenStack. My job is dedicated to VMware. My company and I need to increase the productivity of our cloud environment. People planning to use the solution should read the documentation very well to understand VMware and how it works. VMware provides good documentation. Overall, I rate the solution a seven out of ten.