We use it to deliver secure cloud environments to customers.
Support Engineer at a consultancy with 11-50 employees
Simplifies operations and makes it easy to provide comprehensive cloud services
Pros and Cons
- "The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms."
- "It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."
What is our primary use case?
How has it helped my organization?
vCloud Director greatly improves our organization by seamlessly integrating with the entire VMware stack, simplifying operations, and making it easy to provide comprehensive cloud services.
What is most valuable?
The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms. It enables users to do more with their virtual machines and disks, making it a simpler and more versatile solution.
What needs improvement?
There is some room for improvement in vCloud Director, particularly with its integration with various VMware components for automation. It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns. Specifically, having native automation capabilities within vCloud Director would be a great enhancement.
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For how long have I used the solution?
I have been using vCloud Director for three years.
What do I think about the stability of the solution?
I would rate the stability of the solution as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of the solution as a nine out of ten.
How are customer service and support?
I would rate the technical support as an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Morpheus, but I switched to vCloud Director due to integration issues after upgrading. Specifically, Morpheus had challenges integrating with another solution we were using, prompting the switch.
How was the initial setup?
The initial setup was quite simple.
What's my experience with pricing, setup cost, and licensing?
I think vCloud Director is worth the price.
What other advice do I have?
I would recommend vCloud Director as a solid solution for cloud providers. It offers comprehensive features and is easy to integrate with other VMware components, making it well-suited for diverse needs. Overall, I would rate it as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sales Director at Abentro
Reliable in usage and beneficial support provided
Pros and Cons
- "vCloud Director is a stable solution."
- "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."
What is our primary use case?
vCloud Director is used for our customers and my company for the cloud.
For how long have I used the solution?
I have been using vCloud Director for approximately one year.
What do I think about the stability of the solution?
vCloud Director is a stable solution.
What do I think about the scalability of the solution?
We have approximately three people using vCloud Director in my company.
How are customer service and support?
The support provided by the vCloud Director is good.
How was the initial setup?
The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier.
What other advice do I have?
My advice to others is for them to check the requirements before implementation.
I rate vCloud Director a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
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DevOps Engineer at IOTANS
Can be run on self-hosted systems and is stable
Pros and Cons
- "We can run it on self-hosted systems, and we are happy with the stability of vCloud Director."
- "We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve."
What is our primary use case?
We use this solution to manage our virtual machines and basic settings.
What is most valuable?
We can run it on self-hosted systems, and we are happy with the stability of vCloud Director.
What needs improvement?
We use vCloud Director along with Terraform, and it's difficult to make them work together. It takes a long time to deploy virtual machines with Terraform in vCloud Director. For example, it can take about one or two hours to create 10 machines. It takes up a lot of our DevOps' and engineers' time in comparison to that with other solutions. This is an area that they should work on and improve.
For how long have I used the solution?
I've been dealing with this solution for two to three years.
What do I think about the stability of the solution?
I'm pretty happy with the stability of this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are pretty high, but it might depend on the size of the company.
What other advice do I have?
I would rate vCloud Director at nine on a scale from one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Team Lead at Golf Business Machine
Allows multi-tenancy, but has a complicated installation process, and needs more integration with other network devices
Pros and Cons
- "What I found most valuable in vCloud Director is the multi-tenancy."
- "What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. It also needs a more simplified installation because the process is a little bit complicated."
What is most valuable?
What I found most valuable in vCloud Director is the multi-tenancy.
What needs improvement?
What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. Currently, it is not connected with the core network devices, for example, Palo Alto or any firewall used in the company. Though there is good integration with NSX, some of the customers don't use NSX. There should be a good amount of integration between vCloud Director and the other network providers, because if there's search integration, then things will become more automated and it'll be more tightly integrated with everything.
What vCloud Director needs is a more simplified installation, because the process is a little bit complicated, compared to installing vRealize Automation or the set of vRealize solutions. They're much easier to deploy than vCloud Director.
Making the installation automated is an additional feature I'd like to see in the next release of the solution. Now that VMware VCF is there, they have the automation layer ready. If any company or organization is planning to deploy vCloud Director, they will start from scratch. They will start from the hardware level itself. If they a tie-up with Dell or HP and from the server level itself, if they can start deploying with vCloud Director by following the best practices and verified architecture, then it makes sense.
For how long have I used the solution?
I used version 10.2 of vCloud Director for the past twelve months, and the total number of years I used it was from four to five years.
What do I think about the stability of the solution?
vCloud Director is quite stable. It has good stability.
What do I think about the scalability of the solution?
vCloud Director, in terms of scalability, can be improved.
How was the initial setup?
The initial setup for vCloud Director was simple when we started, but then it became complex, particularly when we started growing. When we had multiple tenants, and a unique set of tenant organizations within vCloud Director, setting it up started to get complex.
What other advice do I have?
I'm a team leader of a set of consultants in one company in UAE, so I downloaded reports, for example, about vCloud Director for reference. It helped me in designing a solution. I used to work for VMware as a post-sale consultant based in India, but then I quit and joined a different company. I have a personal experience with the vCloud Director.
In terms of maintaining vCloud Director, if you have a good amount of footprint of VMware staff, it would still depend on the number of objects you are controlling through the solution. If you have just one or two organizations created, it's fine, meaning one person can do the maintenance. In my scenario, however, I was supporting a customer who is one of the largest clients in VMware, who is using vCloud Director, so it was almost a team of six to seven people who were involved in maintaining the solution.
My advice to people looking into implementing vCloud Director would depend on their use case. vCloud Director has a very limited use case because most needs can be taken care of by vRealize Automation. If you're not a VCPP (VMware certified partner) and providing the VMware services to the external organization, you don't need the vCloud Director. You can have your private cloud based on open shift, open stack, vRealize, and a bunch of other solutions. vCloud Director is predominantly only for the VCPPs who are authorized to sell the VMware cloud to external customers, which they manage on behalf of VMware.
I'm rating vCloud Director seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
L2 Cloud Ops Engineer at Orange
Reliable with a user-friendly interface
Pros and Cons
- "The solution is reliable and performs well."
- "There are too many errors, it could be more stable."
What is our primary use case?
Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.
What is most valuable?
The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well.
What needs improvement?
We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The stability could be improved.
What do I think about the scalability of the solution?
We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup was pretty easy.
What other advice do I have?
I would advise anyone wanting to use the solution to get training from VMware.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Manager - Private Cloud Platform & Storage at ITM8
Helps to connect different clouds
Pros and Cons
- "We use the solution to connect clouds to different clouds."
- "It would be great if Microsoft and VMware come together and become a common tool."
What is our primary use case?
We use the solution to connect clouds to different clouds.
What needs improvement?
It would be great if Microsoft and VMware come together and become a common tool.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The solution's price is the market standard and depends on usage.
What other advice do I have?
I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Lead Consultan at HCL Technologies
Useful automation, beneficial services, and reliable
Pros and Cons
- "The most valuable features of the vCloud Director are global management, added services, and automation."
- "vCloud Director should improve by having support with other cloud providers, such as Microsoft Azure and Google cloud."
What is most valuable?
The most valuable features of the vCloud Director are global management, added services, and automation.
What needs improvement?
vCloud Director should improve by having support with other cloud providers, such as Microsoft Azure and Google cloud.
For how long have I used the solution?
I have been using vCloud Director for approximately one year.
What do I think about the stability of the solution?
vCloud Director has been stable in my usage.
What do I think about the scalability of the solution?
The environment of the vCloud Director is able to be scaled.
Our customer has approximately 40,000 users using this solution.
How was the initial setup?
The initial setup of vCloud Director is simple, it is not complex.
What about the implementation team?
We did the implementation of vCloud Director ourselves. We support the solution 24 hours a day seven days a week and we use two to three people for the deployment.
What's my experience with pricing, setup cost, and licensing?
vCloud Director is priced higher than other solutions, such as Nutanix.
Which other solutions did I evaluate?
We compared vCloud Director with Nutanix and we found that vCloud Director had more features at the time. However, they have had some updates and they have similar features now.
What other advice do I have?
I rate vCloud Director an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect Product Engineering at SunGard Availability Services
Allows us to host customers and provide multi-tenancy so that we can have shared infrastructures used by multiple customers
Pros and Cons
- "The most valuable features are the multi-tenancy and multi-site configuration."
- "The integration between components could be improved."
What is our primary use case?
This solution is used for hosting customers and providing multi-tenancy so that we can have shared infrastructures used by multiple customers.
We have our own organization. We have a private cloud that we host, and we onboard customers on that private cloud.
It's a cloud-based solution.
There are currently more than 40 customers that are hosted on the private cloud across the US, UK, and Canada.
What is most valuable?
The most valuable features are the multi-tenancy and multi-site configuration. It's very efficient. The virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified. That is the reason we chose this product for hosting the private cloud.
What needs improvement?
The integration between components could be improved. The cloud solution does not comprise a single product. If you look at Azure or AWS, they have tightly integrated all the components in the backend, and they just provide a UI. With VMware, we just have to integrate all products of VMware together and then provide a UI to the customer.
If some component of the UI isn't working, in the backend we have to find out, is this vCloud availability the problem? Or is RabbitMQ the problem? This kind of integration is supposed to be done by the service provider, but the integration should be pretty tight between all the components, which form a private cloud.
For how long have I used the solution?
I have been using this solution for almost 12 years.
What do I think about the stability of the solution?
The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud. The interoperability needs to be improved between the different components of the private cloud.
What do I think about the scalability of the solution?
Scalability-wise, it's a pretty good product. We can scale to multiple regions, and we can also increase the number of sales as required. If the customers in a specific region are too many and there is a lot of access, we just need to add more vCloud Director sales for customers.
How are customer service and support?
Technical support needs to improve because the private cloud is comprised of multiple solutions. A customer has to log to identify which product is having problems, and then log a call with a vendor. The support from the vendor is not very good. For some of the cases, we have to chase them for almost a month to get a resolution.
Which solution did I use previously and why did I switch?
We previously used VLS Automation earlier and multi-tenancy was also quite simple over there, but the only thing was the SSO integration with the multi-tenancy was not consistent. That's the reason we switched from VLS Automation to the private cloud, vCloud Director.
How was the initial setup?
Initial setup was pretty simple. For deployment, we used three or four people across six regions.
We use around 25 people to maintain the solution across six regions.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for all of the licenses.
What other advice do I have?
I would rate this solution 7 out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.

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