We use the solution for private clouds.
Managing Director at Prianto Ltd
An easy to use, secure, and reliable with self-provisioning feature
Pros and Cons
- "The tool has a self-provisioning feature, which helps us manage projects easily. The solution is easy to use, secure, and reliable."
- "vCloud Director's pricing is high. Its integration with open-source technologies is limited."
What is our primary use case?
What is most valuable?
The tool has a self-provisioning feature, which helps us manage projects easily. The solution is easy to use, secure, and reliable.
What needs improvement?
vCloud Director's pricing is high. Its integration with open-source technologies is limited.
What do I think about the stability of the solution?
The tool is stable. VMware is famous for its stability, and vCloud Director is no different. It is stable as long as there are no hardware and software issues.
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What do I think about the scalability of the solution?
vCloud Director's scalability is enough to satisfy business requirements. My company has 20 customers.
How are customer service and support?
We don't need tech support much. Our company uses community and premium support.
How was the initial setup?
vCloud Director's deployment is straightforward. We assess business requirements, plan, deploy, migrate, and deliver.
What was our ROI?
Based on our experience, the return on investment with VMware is unfavorable. It requires a very long time to see a return. Other products available in the market can be purchased with perpetual licensing and are about five times cheaper. So, there are better alternatives out there.
We don't think VMware is a good choice for budget-sensitive projects. The total cost of ownership is about five times more than it used to be.
What other advice do I have?
I rate the overall product an eight out of ten. Subscription model licensing can get expensive, so I recommend looking for alternatives, including open-source options. However, as a solution, I can highly recommend it because it's stable and scalable. Customers can resolve their own issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
Manage and onboard permission but has high cost
Pros and Cons
- "They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy."
What is our primary use case?
We use the solution to manage and onboard permission and access on the laptop.
How has it helped my organization?
We have limitations on the capabilities of its sender. We send our prospect to speak with the administration through the administrator on their phone. It's very easy for the user but quite tricky for the administration.
What is most valuable?
They can do any provisioning for the virtual machines. For instance, they will only see those resources if we allocate 10 Ghz database storage. The limitation is due to our setup: we need to ensure customer isolation, as vCloud Director supports multi-tenancy.
We can access vCloud Director from the Internet. Once we access it, somebody else can do the same.
What needs improvement?
The data probability is advanced for the monitoring surface and the application. We need to improve the physical data for monitoring and understanding scalability with automation for autoscaling.
For how long have I used the solution?
I have been using vCloud Director since 2015. We are using the V10 of the solution.
What do I think about the stability of the solution?
We need to verify compatibility, which is crucial to ensuring stability.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
Two hundred users are using the solution. We plan to increase the use of the vCloud director in the future.
I rate the solution’s scalability a six out of ten.
How are customer service and support?
Sometimes, we encounter challenges with support. When we open a support case, it is handled by representatives from various locations, such as the US or England. The initial response might come from India or elsewhere. Occasionally, we have to reiterate our issue from scratch, which can be frustrating. Ideally, we should get support personnel with historical data to avoid repeating explanations every time we reach out for assistance.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very difficult and takes two weeks to complete. Separate coding is very difficult. Ten people are required for the solution's deployment.
We have to prepare, it may only take one or two days. However, we must ensure thorough preparation from the bottom up, starting with the server and setting up a vSphere server. Additionally, we need to prepare some data for vCenter. We can proceed with the installation of the vCloud Director.
I rate the initial setup as three out of ten, where one is difficult, and ten is easy.
What was our ROI?
The licensing model is fair. The company management is happy because we pay for the services, and they become available. However, it's too expensive. We are considering changing our solution.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
When scanning thoroughly, we integrate automation. It would be easier if VMware improved its capabilities. Then, we can implement autoscaling through the web interface.
There is multi-channel support, yet Net Depot is used for security and monitoring. This is crucial if we expose profiles to the Internet for security reasons. We need to enhance security, especially in protecting vCloud Director. If anyone pushes or plugs in something, it could compromise customer access. VMware may be better prepared for security reasons.
Two persons are required to maintain the solution.
If we only have a small amount of resources, we'll opt for the public vCloud but if we have a large amount of resources like 100s, 1000s then vCloud Director might be a better solution.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VMware Cloud Director
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General Manager at Beximco Computers Ltd.
A very robust tool that allows multi-tenants in a single, shared space
Pros and Cons
- "The orchestration and automation are very valuable."
- "The solution should add other hypervisors so things like hover wizards can be automated."
What is our primary use case?
Our company uses the solution to create private clouds for customers. The workload editor is applicable for large infrastructures or providers of cloud services.
What is most valuable?
The solution is a very robust tool.
The orchestration and automation are very valuable.
The GUI console is very easy to use.
The solution allows for multi-tenants in a single, shared space and that is valuable to customers.
What needs improvement?
The blueprint that allows customers to create their own images for deployment services needs some improvement.
The solution should add other hypervisors so things like hover wizards can be automated. Currently, the solution only offers this option for their own VMware. Other products like Red Hat allow you to automate anything.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is very stable with no issues.
What do I think about the scalability of the solution?
The scalability is rated a nine out of ten.
How are customer service and support?
The support staff used to be very inexperienced but now they are good and the process is simple.
How was the initial setup?
The initial setup was very complex but now it is very simple.
What about the implementation team?
We implement the solution for customers.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive so pricing is rated a four out of ten.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at Pi DATACENTERS
Easily leverage the capabilities for server and network virtualizations
Pros and Cons
- "The solution has more capabilities than OpenStack and integrates well with NSX and vCenter."
- "The solution should integrate with other cloud systems such as Azure ARC and OpenStack."
What is our primary use case?
Our company uses the solution as a cloud service provider for our virtual data center that serves 100 customers.
We create demands and assign them to customers who run the workloads, access virtual machines, and perform network operations.
What is most valuable?
The solution has more capabilities than OpenStack and integrates well with NSX and vCenter.
Multiple events can be managed in the solution's environment.
It is easy to leverage the capabilities for server and network virtualization.
What needs improvement?
The solution should integrate with other cloud systems such as Azure ARC and OpenStack.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is good and I rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our company previously used OpenStack.
How was the initial setup?
The setup and deployment are rather complex because all networking and storage components need to be included.
What about the implementation team?
We partnered with the vendor for initial deployment. Our internal team of four included server, network, and VMware administrators.
What was our ROI?
The solution provides us with the capability to offer managed services where we realize ROI.
What's my experience with pricing, setup cost, and licensing?
I recommend using the Enterprise or Enterprise Plus licenses because they unlock all of the solution's capabilities from the operational, networking, and log-in sides. A mid-high or high license will allow you to deliver all of the features available.
Which other solutions did I evaluate?
We evaluated the solution against OpenStack and decided to switch.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at airtel
Has valuable scaling architecture
Pros and Cons
- "The most valuable feature of vCloud Director is the scaling architecture that they have built."
- "Database services need to go beyond what they are currently doing."
What is our primary use case?
We have a partnership with vCloud Director, and we are a customer. We run one of the largest private clouds globally.
What is most valuable?
The most valuable feature of vCloud Director is the scaling architecture that they have built.
What needs improvement?
vCloud Director should focus on helping customers sustain their private clouds and scale out when necessary.
The solution has some basic functionalities and a few functional services. They are working to orchestrate between public and private clouds. While this is good, I think they need to enable private clouds to ensure that they are competing in the market of public clouds. For us, the cost of a public cloud is seven times more expensive than what we build and consume.
They also should consider bringing in significant upgrades like SNS features. Database services need to go beyond what they are currently doing.
For how long have I used the solution?
I have been using vCloud Director for seven years.
What do I think about the stability of the solution?
Once configured, vCloud Director is stable.
What do I think about the scalability of the solution?
vCloud Director needs to be more scalable for private clouds.
How are customer service and support?
I would rate technical support a seven out of ten. Personally, I have a network at VMware that I can connect with when I have a challenge, I can depend on it more than calling their support desk.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of this solution is not easy. You need to use professional services to be effective. Unfortunately, the skill set for vCloud Director is not easily available, and it cannot be consumed straight out of the box.
Once deployed, we only require one person to spend twenty minutes a day on maintaining the product.
What's my experience with pricing, setup cost, and licensing?
vCloud Director is an expensive solution. Our organization selects the top tier of the product options, which ensures that we get every feature we want.
What other advice do I have?
The decision to use this solution depends on the size of the organization. A small organization that has less than one hundred servers deploying vCloud Director will find that the cost of running is much cheaper than the product itself. I would not recommend anything above one hundred. However, if you have to constantly change, and you have a dynamic environment, then it would make sense.
I rate this solution an eight out of ten overall.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Datacenter Systems and Infrastructures at a tech services company with 51-200 employees
Reducing complexity would enhance the reliability and flexibility of networking
Pros and Cons
- "The reliability and flexibility of networking are valuable."
- "VMware should simplify the whole solution as it comprises many different components, making management hard."
What is our primary use case?
We use VMware Cloud Director on our big service providers that allow different tenants to coexist from the same operational infrastructure. Each of our customers has their own tenant, so we can manage their workloads separately.
How has it helped my organization?
Offloading workloads to such large platforms allows for better economies of scale, facilitating management from a customer perspective that does not need to maintain their own infrastructure.
What is most valuable?
The reliability and flexibility of networking are valuable. You can do a lot with NSX, which is the VMware component that manages all networking. It integrates well with enterprise-level backup solutions, like Veeam or Vault.
What needs improvement?
VMware should simplify the whole solution as it comprises many different components, making management hard. Reducing the number of components would make it easier to manage.
For how long have I used the solution?
Currently, it's more or less a year.
What do I think about the stability of the solution?
It is really reliable and works well.
How are customer service and support?
As a technician, it's easier to work on VMware because there are many online sources for support, and it has more maturity on the market. At Nutanix, you need a lot of support from a partner, whereas the engagement with a partner for VMware is much less.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm considering that it might be worth looking into Nutanix since they are new in the market.
What about the implementation team?
We work hand in hand with our customers to work on primarily Big Cloud Director platforms.
What's my experience with pricing, setup cost, and licensing?
Since Broadcom's acquisition, the prices of VMware solutions have changed a lot. I'm mostly technical and don't deal much with budgeting and billing, so I can't really judge them.
Which other solutions did I evaluate?
I did evaluate other solutions like Nutanix.
What other advice do I have?
Starting from scratch, it could be worth looking into Nutanix. The VMware acquisition by Broadcom has left some uncertainty, and Broadcom did a terrible PR job following the acquisition.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Nov 13, 2024
Flag as inappropriateSupport Engineer at a consultancy with 11-50 employees
Simplifies operations and makes it easy to provide comprehensive cloud services
Pros and Cons
- "The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms."
- "It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns."
What is our primary use case?
We use it to deliver secure cloud environments to customers.
How has it helped my organization?
vCloud Director greatly improves our organization by seamlessly integrating with the entire VMware stack, simplifying operations, and making it easy to provide comprehensive cloud services.
What is most valuable?
The most valuable feature of vCloud Director for me is its user-friendly UI, which is much easier compared to other platforms. It enables users to do more with their virtual machines and disks, making it a simpler and more versatile solution.
What needs improvement?
There is some room for improvement in vCloud Director, particularly with its integration with various VMware components for automation. It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns. Specifically, having native automation capabilities within vCloud Director would be a great enhancement.
For how long have I used the solution?
I have been using vCloud Director for three years.
What do I think about the stability of the solution?
I would rate the stability of the solution as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of the solution as a nine out of ten.
How are customer service and support?
I would rate the technical support as an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Morpheus, but I switched to vCloud Director due to integration issues after upgrading. Specifically, Morpheus had challenges integrating with another solution we were using, prompting the switch.
How was the initial setup?
The initial setup was quite simple.
What's my experience with pricing, setup cost, and licensing?
I think vCloud Director is worth the price.
What other advice do I have?
I would recommend vCloud Director as a solid solution for cloud providers. It offers comprehensive features and is easy to integrate with other VMware components, making it well-suited for diverse needs. Overall, I would rate it as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Director at Abentro
Reliable in usage and beneficial support provided
Pros and Cons
- "vCloud Director is a stable solution."
- "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."
What is our primary use case?
vCloud Director is used for our customers and my company for the cloud.
For how long have I used the solution?
I have been using vCloud Director for approximately one year.
What do I think about the stability of the solution?
vCloud Director is a stable solution.
What do I think about the scalability of the solution?
We have approximately three people using vCloud Director in my company.
How are customer service and support?
The support provided by the vCloud Director is good.
How was the initial setup?
The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier.
What other advice do I have?
My advice to others is for them to check the requirements before implementation.
I rate vCloud Director a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.

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