We use it for server virtualization.
Computer Repairman with 5,001-10,000 employees
Enables server virtualization within our environment and grows with our needs
What is our primary use case?
What is most valuable?
It's scalable. As the needs of the university grow, it's growing with us.
What needs improvement?
There is room for improvement but, hopefully, everything is being been addressed already. For example, integrations. VMware is going crazy with M&A and integrations take time, so I can't complain.
For how long have I used the solution?
More than five years.
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VMware Aria Automation
March 2024
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What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I'm very happy to see the partnership with AWS.
How are customer service and support?
Technical support is fantastic. They're responsive with tickets.
Which solution did I use previously and why did I switch?
We used a little bit of everything.
How was the initial setup?
The initial setup was complex. It's improving now.
What other advice do I have?
I'm happy with the product. I would absolutely recommend it to a colleague.
When you compare it to other products in the market, it depends on what you're trying to do.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deployment Lead at a tech services company with 10,001+ employees
Self-Service Portal Helps Our Customers Worldwide To Provision Machines.
What is most valuable?
We are part of a Cloud team and vRA self-service portal helps our customers worldwide to provision machines and Day 2 operations automatically without logging tickets and wasting time.
How has it helped my organization?
We are part of a Cloud service provider. It has helped our business to grow and scale.
What needs improvement?
Implementation should not be so complex. Certificate replacement should be easier.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
Performance of the service portal seems to be slow at times. Requires a reboot once a month.
What do I think about the scalability of the solution?
We faced no issues with scalability.
How are customer service and technical support?
Technical support is good through Ireland and the US.
Which solution did I use previously and why did I switch?
No, we have been using vRA for three years.
How was the initial setup?
It was complex; the certificate was the worst part.
What's my experience with pricing, setup cost, and licensing?
As an engineer, I didn’t look at the pricing model.
Which other solutions did I evaluate?
No, we are a partner with VMware so that was our choice.
What other advice do I have?
Read the knowledge base articles from VMware.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
VMware Aria Automation
March 2024
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768,886 professionals have used our research since 2012.
Lead Technical Architect at a tech services company with 201-500 employees
The Event Broker Subscription is one of the most valuable features. Communication between the Linux appliance and the Windows IaaS components should be faster and smoother.
What is most valuable?
The most valuable features are the EBS (Event Broker Subscription) and NSX integration with BP designer.
How has it helped my organization?
Multiple BPs can be deployed with EBS and PG (Property Group) in a lot less time.
What needs improvement?
IaaS components: I have an assumption that all the IaaS components will be migrated to a Linux appliance, then I think the communication between the Linux appliance and the IaaS components will happen faster and smoother.
For how long have I used the solution?
We have used this version for almost 1.5 years. We previously used version 7.0.
What do I think about the stability of the solution?
Sometimes, we encountered stability issues, but they were negligible.
What do I think about the scalability of the solution?
Sometimes, we encountered scalability issues but they were negligible.
How are customer service and technical support?
Customer Service:
Very Good.
Technical Support:Technical support was good.
Which solution did I use previously and why did I switch?
This is the first product we used.
How was the initial setup?
Installation was straightforward and simple .
What was our ROI?
It’s very helpful for us to have this product. We already gained the benefits after installation and configuration.
Which other solutions did I evaluate?
We did not look at alternatives; this is the ultimate product.
What other advice do I have?
Use it for automation in order to achieve Agility, Efficiency and Control over the IT Service Delivery..
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Services at TUI InfoTec GmbH
It improves the work, making it better. It also makes daily work much easier.
Pros and Cons
- "The solution is intuitive and user-friendly. E.g., you have less number of logins."
- "The stability is okay, but could be improved. We sometimes receive strange errors, which can only be solved with specialists."
What is our primary use case?
We use it to deploy virtual machines and integrate them into our structured environment.
What is most valuable?
The quick provisioning: We get a lot of things done automatically within hours. These things lasts days or weeks in further situations.
The solution is intuitive and user-friendly. E.g., you have less number of logins.
What do I think about the stability of the solution?
The stability is okay, but could be improved. We sometimes receive strange errors, which can only be solved with specialists.
What do I think about the scalability of the solution?
We don't use the scalability.
How are customer service and technical support?
The technical support will handle our requests quickly if understood. However, there are often misunderstandings depending on the information that we provide and they request.
Which solution did I use previously and why did I switch?
We had another product before this, but we moved away from it to use vRealize Automation. The UI, administration possibilities, and the integration of the overall system were better than the former system, which was not up-to-date.
What other advice do I have?
It improves the work, making it better. It also makes daily work much easier.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT at Interswitch
It provides visibility into the VM space
Pros and Cons
- "It provides visibility into the VM space."
- "The setup is difficult. You need a technical person to help you set it up."
What is our primary use case?
We use it to be able to see everything within our VM space.
How has it helped my organization?
It has helped our organization tremendously.
What is most valuable?
It provides visibility into the VM space.
It is user-friendly to a greater extent.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
I have used the technical support once or twice, and they were good.
Which solution did I use previously and why did I switch?
We are highly virtualized, so we like anything related to VMware because we need the visability their products provide. We need to know what is going on, so we can supervise our operations.
How was the initial setup?
The setup is difficult. You need a technical person to help you set it up.
We have not upgraded yet.
What other advice do I have?
I would recommend this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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