I use the tool to develop technical skills. My company, which focuses on IT solutions consulting and support, uses training to stay updated on new technologies.
Senior Data Scientist at PTT Digital Solutions Company Limited
Helps to develop technical skills and stay updated on new technologies
Pros and Cons
- "Udemy Business' most valuable feature is its online workshop."
- "I want the tool to improve by providing more learning opportunities in various dimensions or purposes. Additionally, it would be beneficial if there were specific examples related to our domain, as it would help us understand how to apply what we've learned to our business."
What is our primary use case?
What is most valuable?
Udemy Business' most valuable feature is its online workshop.
What needs improvement?
I want the tool to improve by providing more learning opportunities in various dimensions or purposes. Additionally, it would be beneficial if there were specific examples related to our domain, as it would help us understand how to apply what we've learned to our business.
For how long have I used the solution?
I have been using the product since last year.
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Udemy Business
May 2025

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What do I think about the stability of the solution?
Udemy Business is stable. I rate it a six out of ten.
What do I think about the scalability of the solution?
Udemy Business is not scalable. My company has 2000 employees who use it daily.
How are customer service and support?
The tool's customer support is fast and knowledgeable.
How was the initial setup?
The tool's deployment is not complex.
What's my experience with pricing, setup cost, and licensing?
You can test the tool monthly and then switch to yearly licensing. The pricing is reasonable.
What other advice do I have?
Udemy Business is only suitable for beginners. I rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

ServiceNow ITSM/ITOM/SAM/CMDB Technical and Implementation Consultant at Doublelight Technology Limited
Offers self-paced learning and easy administration
Pros and Cons
- "The tool's most valuable feature is the self-paced approach. It also has practice questions, which help with some of my work. The participation features are very useful as well."
- "It would be helpful if Udemy Business used more video recordings in the training and incorporated virtual training sessions to connect trainees."
What is most valuable?
The tool's most valuable feature is the self-paced approach. It also has practice questions, which help with some of my work. The participation features are very useful as well.
Udemy Business' UI features are fine. Its administration is easy. You can add and remove groups. It helps to monitor usage.
What needs improvement?
It would be helpful if Udemy Business used more video recordings in the training and incorporated virtual training sessions to connect trainees.
The only thing is that if the courses have labs, they should include the software you can use to practice. That can be challenging.
For how long have I used the solution?
I have been using the tool for four years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The tool is scalable. I used to buy bulk licenses, but you can downsize them when you don't need them anymore. Flexibility in scalability is important. For example, if you buy bulk training and don't want to use all of it, I'm not sure they allow downsizing. My company has ten users.
How are customer service and support?
I haven't contacted the tool's support.
What's my experience with pricing, setup cost, and licensing?
Udemy Business' pricing is moderate.
What other advice do I have?
I rate the tool an eight out of ten. It's a good tool for introducing yourself to a particular technology.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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