TrendAI Deep Security Reviews

We use this solution for protection from ransomware. 

We use artificial intelligence in the Trend Micro engine for deep security inspection. It allows us to analyze the data and threats.

It's easy to use and the interface is simple.

The biggest drawback with Trend Micro is even when it is connected to the server, it will show as offline.

Another issue is, if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem.

I would like to see cloud-based integration.

I have been using this solution for four years.

It's a stable product.

It's a scalable solution. We have installed 10 to 15 customers.

We have contacted technical support, and they are very good.

We provide OfficeScan, OfficeScan XG, Apex models, and Worry-Free Business.

The installation is the same as in Symantec. We have not installed the cloud-based version of Trend Micro. We have installed the on-premises version and it is easy to do.

To deploy the server, it will take 15 minutes and only five minutes to deploy each client.

We would recommend this solution to others who are interested in using it.

I would rate Trend Micro Deep Security a seven out of ten.

We are service providers for our customers. We are using Trend Micro Deep Security as an anti-malware and as an complete endpoint protection solution for server. The primary use case is data center security.

Our cloud hosting proposal has grown up with Trend Micro endpoint products fron officescan on to Deep Security. We propose it also on premise for our customers.  The antimalware engine is really effective.

This product has many features and it works with every operating system and any kind of endpoint. It's widespread.

Monitoring is good, and they also can protect DevOps/Docker enviroment.

It integrates well with the cloud; for example, AWS, and mow Google Cloud Platform.

One problem with this kind of  products is scaling. If you go on large sites you have to have an external database, which would increase the overall solution cost.

The solution offers many features aside from antimalware, lile Host FE and IDS/IPS, File integrity monitoring and so on, but if you use it to protect deliering agents on hosts you'd better verify the amount of host resources (ram)  utilized by DS agent itself.   

We have been working with this solution for more than five years. We also delivered Deep Discovery suite products ad advanced ATP solution.

At one time we had some issues, but not anymore. It's quite a stable solution.

It's on of the best scalable antimalware solution as the amount of protected endpoints grows.

We have support here in Italy and we contact them directly. We have a good relationship with our local support.

Overall, we are quite satisfied with technical support.

The initial setup is complex.

The time for deployment depends on the size. You have different installations for different sizes.

we integrated it with vendor engineering assistance. The level of their assistance team is high,  they have skilled and expert people

It's more expensive than other endpoint protection solution. It's not the cheapest.

for our customers i also evaluated: Symantec, Kaspersky, Sophos. Bitdefender

I would recommend Trend Micro Deep Security. 

If you need a versatile solution that covers many different needs or requirements, Trend Micro Deep Security is very good. It's a broad-spectrum product.

I would rate this solution a nine out of ten.

I used the solution for a UK-based banking company. They had around 200 Linux servers. They had the product installed as an antivirus solution on the servers. We were responsible for managing malware or virus detection. We protected the environment from malicious files.

The user interface is the most valuable feature. The customer support provided by the tool is also valuable. The software is regularly updated. We don't face any major issues after updates. It is pretty compatible with every system.

The updates for legacy systems are not rolled out frequently. The product must improve on it.

I have been using the solution for two years.

I rate the product’s stability a ten out of ten.

I rate the tool’s scalability a nine out of ten. I work with a security services company. Four of my colleagues are also using it in their enterprise environment.

The customer support is very good.

Positive

The solution provides proper documentation for setting it up. It's pretty easy. We can follow the steps in the video tutorials. It’s simple to configure. We installed Trend Micro Deep Security Manager on Windows Server and connected all the agents to it. The deployment took around five to seven minutes on each server. It depends on the network speed.

My company is a partner. I am a technical person supporting my clients with the product. Trend Micro is a very reliable company. Its products are easy to use and easy to deploy. It has a pretty good name in the cybersecurity market. Trend Micro continuously conducts workshops and events to engage with its partners. It keeps the partners and customers aware of the new technologies.

Overall, I rate the solution a nine out of ten.

We use Trend Micro Deep Security to protect our network, endpoint, email, servers, etc.

The product has robust security features. They release timely updates and have efficient prediction features for threat detection.

It is a stable platform.

We have 5000 Trend Micro Deep Security users. It is a scalable platform.

The technical support services are good.

The initial setup process is straightforward. It requires two to three executives for implementation and takes five minutes to complete.

The end users can implement the product themselves.

We purchased Trend Micro Deep Security's yearly license. It is expensive but reasonable compared to other products by Trend Micro.

I recommend Trend Micro Deep Security to others and rate it a nine out of ten.

I work with the solution as an administrator. I use the solution for servers.

Deep Security is a great solution for the server. The most valuable feature of the product is vulnerability detection. It is very fast and clear. It protects from most attacks.

The initial setup was complex.

I have been using the solution for the past three years.

I have not faced any issues with the tool’s stability.

The tool is scalable. We have 40 users and 40 servers in our organization.

The technical support team is very helpful.

Positive

We use other solutions along with Trend Micro Deep Security. The choice of the solution depends on the server and users. Deep Security has many features and provides many layers of protection for the server.

Once we get used to the product, it is easy to use.

Trend Micro’s team helped us to deploy the solution and make test addresses for the policy. The deployment took us two hours. Trend Micro’s team helps us with maintaining the solution.

The product has a high price in Kuwait. Sometimes, we face some issues with the pricing. The pricing module should be improved.

I am using the latest version of the solution. I face issues when I want to adjust policies for users on Apex One. I would recommend the solution to others. The product's protection and the team's support are very nice. Overall, I rate the solution a ten out of ten.

We use the solution for server security. 

The tool provides information on server activities and hosts. 

The tool should integrate SIM functionality. It should also improve customer support. 

I have been working with the tool for a year. 

I would rate the product's stability a nine out of ten. 

I would rate the tool's scalability an eight out of ten. My company has around 40 users for the solution. 

You need to wait to get through the support. The product's support is mostly by mail and not through calls. The support team would only agree to call if the issue is immediate.

Negative

I have used SAP product before. SAP solution is much better in terms of services. 

The tool's deployment is straightforward. 

The tool's pricing is quite high. 

I would rate the overall solution an eight out of ten. 

I primarily use the solution for web security and port encryption. It helps protect endpoints. 

The solution offers advanced options for endpoint security. There is predictive machine learning and AI monitoring. 

The endpoint protection is very good at that level. 

It helps protect us from hackers. We're able to add locks on data to protect everything. 

There's useful monitoring on offer.

The logs are quite helpful. 

It easily increases the performance of the servers. It doesn't take a lot of performance away from the server itself. 

It is scalable.

The solution is stable and reliable. 

We'd like to have more application control. It would help us block things more strategically. 

Support could be faster. 

I've used the solution for a while. 

This is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. You can expand usage as needed. You just need to buy more licenses. 

We have more than 60 users on the product. 

Technical support typically responds within one hour. They are responsive. Of course, we'd always like faster responses when we are facing issues. 

The initial setup is installed locally. It can be a bit complicated as we have to do it on-premises and we need to gain console access.

We can pay for the license on a yearly basis. If you want to do financing, you can go month by month.

I'd recommend the solution to other companies. If a company has a critical or high-availability server, this is a good product. It's also great for endpoints. It's great for companies with critical services. 

I would rate the solution nine out of ten. We've been happy with how it has been working so far. 

Trend Micro Deep Security is a complete solution and all the threat management has been taken care of.

I have been using Trend Micro Deep Security for two years.

I have not used technical support.

The price of Trend Micro Deep Security could be less expensive.

My advice to others is they can use Trend Micro Deep Security for their server-side instead of choosing Azure Firewall or AWS Firewall, which is a lot costlier when compared with the others. All threat management is taken care of, such as DDoS protection, and ransomware attacks.

I rate Trend Micro Deep Security an eight out of ten.

It is being used for our servers. It has many features such as firewall, IPS, anti-malware, and antivirus.

It provides security and protection. The endpoint firewall is valuable.

Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us. 

I have been using Trend Micro Deep Security for six years, but I have started to use Trend Micro Apex One recently.

Its stability is good.

Scaling is possible. We're scaling up. We have about 40 servers.

I have used SentinelOne.

It is easy. It takes about two hours.

It was implemented in our company. Our security team manages it. We have two people on the team.

I would rate it a 10 out of 10.

We provide solutions for our clients.

Trend Micro Deep Security is used to secure their important data and important files.

Trend Micro Deep Security is suited for large organizations.

Our clients are satisfied with Trend Micro Deep Security.

Trend Micro Deep Security security and scalability could be improved.

I have been dealing with Trend Micro Deep Security for three months.

Trend Micro Deep Security is a stable solution.

Trend Micro Deep Security is a scalable product.

Currently, we have provided this solution to two clients.

Technical support is good.

The initial setup is straightforward.

It can be installed in 30 minutes.

We have a team of five to maintain this solution.

Licensing fees are paid yearly.

Fees are neither high nor low; they are in the middle, it's average.

I would rate Trend Micro Deep Security a nine out of ten.