TrendAI Deep Security Reviews

I primarily use the solution for web security and port encryption. It helps protect endpoints. 

The solution offers advanced options for endpoint security. There is predictive machine learning and AI monitoring. 

The endpoint protection is very good at that level. 

It helps protect us from hackers. We're able to add locks on data to protect everything. 

There's useful monitoring on offer.

The logs are quite helpful. 

It easily increases the performance of the servers. It doesn't take a lot of performance away from the server itself. 

It is scalable.

The solution is stable and reliable. 

We'd like to have more application control. It would help us block things more strategically. 

Support could be faster. 

I've used the solution for a while. 

This is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. You can expand usage as needed. You just need to buy more licenses. 

We have more than 60 users on the product. 

Technical support typically responds within one hour. They are responsive. Of course, we'd always like faster responses when we are facing issues. 

The initial setup is installed locally. It can be a bit complicated as we have to do it on-premises and we need to gain console access.

We can pay for the license on a yearly basis. If you want to do financing, you can go month by month.

I'd recommend the solution to other companies. If a company has a critical or high-availability server, this is a good product. It's also great for endpoints. It's great for companies with critical services. 

I would rate the solution nine out of ten. We've been happy with how it has been working so far. 

Our main use case of this product is for antivirus and virtual patching.

From a security perspective, signatures and that kind of thing are frequently updated and we have not come across any virus detection.

It would help if they would reduce the price. 

I've been using this solution for four years. 

Scalability is good. We currently have 8,000 users and are planning to increase in the future. 

The technical support is fine. 

Most of our traffic comes from blacklisted IPs, virus types, and phishing proofing. These are the major use cases that we observe in our daily operations.

I would like to see XDR features and endpoint sensors become available.

I have been using Trend Micro Deep Security for one and a half years now.

It is stable and we have not faced any challenges during the rollout.

Trend Micro Deep Security is definitely scalable.

We raise a ticket with Trend Micro Deep Security customer service when any issue occurs.

The setup is straightforward and takes around a month to deploy. We deployed through the SCCM tool.

We have four hundred servers globally. I would rate Trend Micro Deep Security a nine out of ten.

Trend Micro Deep Security is a complete solution and all the threat management has been taken care of.

I have been using Trend Micro Deep Security for two years.

I have not used technical support.

The price of Trend Micro Deep Security could be less expensive.

My advice to others is they can use Trend Micro Deep Security for their server-side instead of choosing Azure Firewall or AWS Firewall, which is a lot costlier when compared with the others. All threat management is taken care of, such as DDoS protection, and ransomware attacks.

I rate Trend Micro Deep Security an eight out of ten.

It is being used for our servers. It has many features such as firewall, IPS, anti-malware, and antivirus.

It provides security and protection. The endpoint firewall is valuable.

Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us. 

I have been using Trend Micro Deep Security for six years, but I have started to use Trend Micro Apex One recently.

Its stability is good.

Scaling is possible. We're scaling up. We have about 40 servers.

I have used SentinelOne.

It is easy. It takes about two hours.

It was implemented in our company. Our security team manages it. We have two people on the team.

I would rate it a 10 out of 10.

We provide solutions for our clients.

Trend Micro Deep Security is used to secure their important data and important files.

Trend Micro Deep Security is suited for large organizations.

Our clients are satisfied with Trend Micro Deep Security.

Trend Micro Deep Security security and scalability could be improved.

I have been dealing with Trend Micro Deep Security for three months.

Trend Micro Deep Security is a stable solution.

Trend Micro Deep Security is a scalable product.

Currently, we have provided this solution to two clients.

Technical support is good.

The initial setup is straightforward.

It can be installed in 30 minutes.

We have a team of five to maintain this solution.

Licensing fees are paid yearly.

Fees are neither high nor low; they are in the middle, it's average.

I would rate Trend Micro Deep Security a nine out of ten.

It gives clients an additional view of what's happening in their data centers.

Deep Security is on-prem at this stage, but it has got cloud workload protection that has similar functionality in the cloud.

In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time.

What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality.

We have been providing this solution for a few years.

It is stable.

It is scalable, but it is fairly expensive.

In terms of its usage, we're not using it internally. We have three clients at the moment. They are fairly big clients.

Their technical support is good.

It is a bit more difficult because it needs a bit of hardware, etc. Deep Security is more complex to set up than web security. Implementing Deep Security properly is usually about a week's worth of work because of the change control in the company. It is the change control that's an issue.

In terms of people required for its deployment, one engineer is usually enough.

Most of it is annual at this stage.

I would definitely recommend it for medium enterprises. 

I would rate it a seven out of ten.

Deep Security is a server protection product. We use it for virtual patching and file integration. You can use this with your cloud or an NX environment, virtual services, VMware, etc. 

Deep Security is a good product for managing a few servers.

I've been using Deep Security for more than five years.

Performance is fine. You need to keep an eye on the new files getting detected, or so you have to keep on applying those file folders. So you have to keep monitoring, or else it is not going to help. So especially for the file integrity model and all. 

I don't know about the scalability, but it's good for few servers where you can manage. 

There is a local Trend Micro team in Mumbai that we call for support or to log a ticket.

Deployment and post-deployment implementation are a little complicated. We can't touch servers, and we can't modify the settings. It should be automated, and Trend Micro should make the process more intelligent. The scope is broad, and you have to manually monitor the file scans and respond whenever there is a detection. 

The deployment itself is not that difficult because it's client based. So you want to install clients on each of those servers, and then you have to keep monitoring and adding features. You check the server's performance, and if everything is fine, you can keep adding servers. But post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring. 

And there are times when the malware protection or some other virtual patching is working fine, but you need a technician to get all the more advanced features to work. It takes around two or three technicians to implement. Our team is responsible for security while a different team handles server management. Then there are one or two people who manage the security console. And then, there are OEM support and SI support.

We have a subscription. It's not a surface subscription. It's only the AMC part.

I rate Trend Micro Deep Security six out of 10. I would recommend it. It depends on the other security controls you have in place. If you're using the entire Trend Micro suite, then you have a PT web gateway. So if you have the whole suite, you have tight integration with your APT and firewall story. In that case, Trend Micro Control Manager is there. So you have everything tied to a single console, so security and everything play as a complete story.

Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

Along with patching, they also provide antivirus protection on the servers.

It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

We have been providing this solution for about two to three years.

It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

You do need certified engineers for it.

It is a very expensive solution. It would be nice if they lower its price.

Its license is based on the machines.

I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.

We use Trend Micro Deep Security in our server environment.

We are also using it for virtualization security and antimalware functionality.

From a security point of view, it has been performing very well against our malware and vulnerabilities that are now in the market. Previously, we were getting patches from OEMs, and now we get patching from the Deep Security Protection Cloud which helps us to mitigate and minimize the attacks.

We are satisfied with this solution.

We like the Smart protection and the Virtual patching. those are the two best features we have in Trend Micro Deep Security. 

I would like to see better pricing. The pricing could be lower.

We have been using Trend Micro Deep Security for four years.

We have no issues with the stability of Trend Micro Deep Security.

Trend Micro Deep Security is a scalable product.

We are using both Trend Micro Deep Security and Trend Micro Apex One. 

One is designed for server security, and the other is for endpoint devices. These are mostly Windows 10 and Windows 8. We use Apex One for our endpoints.

The initial setup was easy.

Trend Micro Deep Security pricing is on the high side.

We are paying approximately $50,000 each month, it's definitely expensive.

I think this solution is practically perfect.

I would rate Trend Micro Deep Security a nine out of ten.