We primarily use the solution for endpoint protection. We have only used the solution for six months, however, it has already improved the security posture of our organization.
Principal Consultant at Jilit
Great for defending endpoints, reduces threats, and is easy to manage
Pros and Cons
- "Using the product as a service on the cloud has helped reduced employee workloads."
- "It would be better if it was easier to administer Apex One."
What is our primary use case?
How has it helped my organization?
The solution is good for monitoring endpoints and providing or removing access.
What is most valuable?
The automatic source updates are quite useful. The agent is installed on the machine and can provide updates to the clients.
It's an extremely convenient product.
It's great for defending endpoints against threats like malware, ransomware, and malicious scripts. The product provides good protection overall. It helps protect our endpoints against even unknown or stealthy threats. It adapts well against various threats.
Apex One detects ransomware with runtime machine-learning capabilities. This is very important for us. It's protected us well against ransomware.
The product provides a single console for cross-layer detection, threat hunting, and investigation. Having a single layer of control makes things easy. It provides complete end-to-end visibility to the entire IT security environment.
Using it makes the management of threat detection smoother. It's reduced our response times by 60% to 70%.
It has provided us with virtual patching to protect us against vulnerabilities even before a patch is available for the source of the issue. This is very useful. It's a pretty significant aspect of the product.
We've seen a reduction in viruses since moving to ApexOne. We've seen a 50% to 60% reduction in events.
Using the product as a service on the cloud has helped reduce employee workloads. It's also reduced administrative overhead.
What needs improvement?
We'd like to have access to more learning materials to help us understand the solution better. It would be great if the company offered some core courses.
It would be better if it was easier to administer Apex One. Right now, it is moderate.
Buyer's Guide
Trend Vision One Endpoint Security
August 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for the last six months.
What do I think about the stability of the solution?
The solution is stable and has met our needs.
What do I think about the scalability of the solution?
We can increase capacity based on our needs. It is a scalable product.
How are customer service and support?
I haven't had any issues with technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used Symantec, among other solutions, in the past. We read about this product and found it was better at endpoint protection.
How was the initial setup?
The initial setup process was not easy or difficult. It was moderate. You do need to have some knowledge of the solution in order to deploy it effectively.
What's my experience with pricing, setup cost, and licensing?
I don't have any insights in terms of pricing.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
I'm a customer and end-user.
We do not use the solution to integrate with other security products. We don't use any other products.
We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.
I'd rate the solution eight out of ten. I'd recommend it as a security solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Operations Section Head at Toyota Motor Philippines Corporation
Offers quick and timely updates, and the management is simple
Pros and Cons
- "The solution offers quick and timely updates."
- "We do not have much control as we have to work with regional policies and regional support."
What is our primary use case?
We use the solution for endpoint protection.
How has it helped my organization?
Prior to this solution, we used Symantec, and we managed everything locally. When we were researching this product, we liked that it was managed based on region. We had good results following incidents and observed detection capabilities.
What is most valuable?
The pricing is very good.
The solution offers quick and timely updates. We also like that the solution is managed by the region. We're in the Asia Pacific. The management is simple and our support does not need to worry as much.
We have also been able to free up time. We can allocate that time to other tasks. We began to realize the benefits of the solution within six months of implementation.
What needs improvement?
At the moment, we have no issues with the product. However, we do not have much control as we have to work with regional policies and regional support. I'm not sure if this is an HP item or a Trend Micro program issue. Nevertheless, product-wise, we have no concerns.
Trend Micro has mentioned the potential for EDR functionality. We are excited about that. It will be good not to have a separate license for ADA.
For how long have I used the solution?
I've been working with the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution scales well.
How are customer service and support?
We don't have any interaction with Trend Micro's technical support. We do have local support, however, our interactions with them are very minimal. We might ask questions about bugs we've found, but that's it. They respond quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use Cisco.
In the past, we used Symantec, but we no longer use it. Once we evaluated Trend Micro, we decided to switch.
How was the initial setup?
The initial setup is very straightforward. There were no complexities. It only takes one or two minutes to deploy. We have the product in multiple locations and branches.
What about the implementation team?
Our support handled the product's initial setup. We didn't need any assistance.
What was our ROI?
While I cannot put the ROI into financial terms, in terms of operations it's quite good. We have fewer incidents and the response time is quick for virus-related issues. We can resolve events faster and we might have noted a 50% ROI.
What's my experience with pricing, setup cost, and licensing?
The product's price is fair. We get a regional discount. There are also regional maintenance costs that are not connected to Trend Micro directly. They are part of a service we have.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Trend Micro.
What other advice do I have?
We use the product's latest version.
I'd rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trend Vision One Endpoint Security
August 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Owner at a tech services company with 1-10 employees
Works well in a Microsoft environment and provides virtual patching but needs better reporting
Pros and Cons
- "The cloud-based management portal was okay."
- "The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine."
What is our primary use case?
The solution is used for security management in the broadest sense. It was for antivirus and malware scanning.
How has it helped my organization?
The client already phased the product out. However, it was used as endpoint protection.
What is most valuable?
I only worked with it for a couple of months, and we phased it out due to some technical reasons.
The cloud-based management portal was okay.
It does help prevent various threats. While it's protecting in a broader sense, the issue is I can't see the results of what is happening.
ApexOne does integrate with other security products. We had a different solution from Trend Micro running. We also are running a server-based solution available from Trend Micro, although they were not necessarily integrated.
We had it installed within a Microsoft environment.
If you are an administrator who needs to access the console, it's pretty straightforward. It's easy to administer ApexOne.
The solution provides you with virtual patching to protect against vulnerabilities.
We were able to use Trend Micro's XDR services in conjunction with ApexOne. It helped give us some extra insights and additional security measurements.
What needs improvement?
In terms of protecting points against threats, it's hard to answer the question. I'd only worked for it for a couple of months. From what I'd seen, we weren't able to see well reporting-wise. For example, what it does, what it catches, and what it prevents, Defender 365 is way more advanced and transparent. The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine.
As a user or as an administrator, you should be able to see what the product actually does. You would like to see what's happening. What's scanning, et cetera, and it doesn't do a good job like Defender 365 does.
We had some pretty severe issues in a VDI environment. Every time a machine reboots, it needs to fetch the latest updates. However, we had some caching issues, and Trend Micro did not update some specific components which caused VMs to fall out or some people not to be able to work on their VDI anymore. We had some support cases open with Trend Micro, however, it was not easy at all. It was pretty hard to comprehend our specific situation as it was a little in-depth.
For how long have I used the solution?
I have used the solution for less than a year.
What do I think about the stability of the solution?
We experienced instability with a few different Trend Micro products. Typically, after an update, we would have some issues.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We had severe cases with VMs falling down. Support took too long to help define the root cause of the issue.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We implemented Microsoft Defender 365 in its place. When you look at, for example, reporting from all kinds of incidents it seems to be better than what I have seen from Trend Micro.
There was a period of time when the company paid for both Microsoft licenses and Defender and the reason for the transition was to just have the one solution already covered under 365.
How was the initial setup?
The solution was deployed on-premises. The company used Citrix Cloud, however, the machines that people worked on were local. There was no cloud-based machinery.
I was not involved with the deployment of ApexOne. I can't speak to how long it took.
Uninstalling or removing the product wasn't easy.
The solution did require maintenance. Every month we did an image update of the VDI environment. We manually had to make sure everything from ApexOne was exactly right, and the update process was very tricky.
What's my experience with pricing, setup cost, and licensing?
I was not in a position to compare the cost of licenses.
What other advice do I have?
I'm an independent freelance consultant. I used the solution within the last company I worked for and used it as an administrator and a user.
I'm not sure if I have noticed a reduction in viruses and malware since moving on to ApexOne. I worked with it for too short of a time period. We never had a real outbreak or anything.
I'd advise those considering the product to do a good proof of concept to really make sure the solution fits. Have your needs and everything in place. Get all the people who will administer the product involved and well-trained. Look at all of the reports as well.
Overall, I would rate the solution six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Consultant
Senior Officer Infrastructure Security at a financial services firm with 5,001-10,000 employees
Provides great protection and has good reporting and dashboard
Pros and Cons
- "Its reporting and dashboard are valuable. Its dashboard is easy to use."
- "It could be more customizable."
What is our primary use case?
Apex One is used for endpoint security. I deployed it for two major financial institutions in my previous company. I also installed it in my internal lab in the previous company.
I am currently not using it. I am currently at a banking site, but before that, I was at a managed service provider vendor site.
How has it helped my organization?
Apex One is a great solution for defending endpoints against threats such as malware, ransomware, and malicious scripts. It can detect malicious files, ransomware, and suspicious files.
I have not had any issues regarding detection. I have deployed it on two customer sites, and I have not heard of any issues from them. It provides great protection to endpoints.
We have seen a reduction in viruses and malware since moving to Apex One. It provides great protection. It detected ransomware for one customer. After you install it and sign in, it quickly detects all the viruses.
Apex One provides a single console for cross-layer detection, threat hunting, and investigation. It shows everything on the console. If you integrate it with Apex Central, then Apex Central provides a centralized dashboard of every product of Trend Micro. It provides full visibility into the environment. You get full visibility of all the products installed on the site such as DLP, encryption, XDR, and Vision One. Apex Central is the centralized management system.
Apex One integrates with other security products. I have integrated it with SIEM solutions. I have integrated it with LogRhythm and QRadar for log collection.
Apex One is an all-in-one solution. It provides application control, vulnerability management, and protection. It is also for EDR.
It is easy to administer. You have to specify the policy criteria and automate the policies.
Apex One reduces the administrative overhead. There is a 20% to 30% reduction.
What is most valuable?
Its reporting and dashboard are valuable. Its dashboard is easy to use.
What needs improvement?
It could be more customizable. Some clients' systems are slow after the installation of Apex One.
For how long have I used the solution?
I have been using it from the start. It has been more than five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is a scalable solution. Our clients were enterprise clients.
How are customer service and support?
Their support team has been very helpful when we needed support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not used any other solution.
How was the initial setup?
I have experience with on-premises and cloud deployments. I prefer the cloud. The cloud setup is easy.
The deployment depends on the client. If client requirements are clear, it is easy. Otherwise, it can be complex. In Pakistan, there are many problems that we are facing with the deployment process of Apex One because some clients are not pushing the agents to Active Directory or remote registry. We have to install it manually on every computer or place it on a shared server to install it on their endpoints.
The deployment duration depends on the number of endpoints. For more than 2,000 endpoints, it can take two to three months. If you are only installing the endpoint solution from a remote site without making any policies, then it does not take too much time. You just need to push the agent.
It requires maintenance. There are upgrades. They inform the customers and partners when they are having a major upgrade.
What other advice do I have?
Overall, I would rate Trend Micro Apex One an eight out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Jr. Information Security Analyst at a computer software company with 11-50 employees
Its GUI is basic and you can easily understand what is there or what is not
Pros and Cons
- "I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
- "Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."
What is our primary use case?
I am using Apex One as a SOC analyst. I solve problems and open tickets if Trend Micro doesn't block, remedy, or quarantine threats. We don't deploy it. The Apex Trend Micro team deploys it at the customer's company, and we use it.
We use Apex One for things like URL and domain blocking, as well as detecting and blocking malicious files. We typically use the DLP solution, too. We can make groups and set policies that we push out. For example, we can set a policy for who is allowed to use a USB and who can use Zoom or any other software.
What is most valuable?
I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through PowerShell.
ApexOne has many advanced protection capabilities that help guard against new and unknown threats. It's critical because zero-day threats and ransomware have the most potential to destroy an organization.
It's easy to use. Its GUI is so basic, and you can easily understand what is there or what is not. The interface is old-fashioned, but it's a good product. It's easy to administer, but I don't have the privileges to use it as an administrator.
What needs improvement?
Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features. It has some machine learning EDR capabilities, but they're not quite up to the level of some other solutions.
For how long have I used the solution?
I've been using Trend Micro products for the past year, including Apex One and Vision One.
What do I think about the stability of the solution?
Apex One runs smoothly. I've never had any issues.
What do I think about the scalability of the solution?
Apex One is easy to scale.
Which solution did I use previously and why did I switch?
I also work with SentinelOne and CrowdStrike, which I regard as the most advanced solutions. Apex One's GUI is way too old school and their R&D is behind. Apex One has most of the features, but it's lacking some things that are necessary in today's landscape.
SentinelOne is the clear winner out of these three because it offers end-to-end protection against anything malicious. If it's a Mac endpoint, SentinelOne can end the process through launch. SentinelOne also offers a more in-depth EDR analysis than Apex One.
Trend Micro Vision One has a different feature set because Vision One is an XDR, but Apex One is an EDR. In my use case, Apex One is too old school compared to Vision One, which has more capabilities and advanced features.
How was the initial setup?
I wasn't involved in the deployment. The client deployed Apex One, and I use it in my capacity as a SOC analyst. It doesn't require any maintenance from our side. I am using it remotely. However, the client may need to update agents and things like that.
What other advice do I have?
I rate Trend Micro Apex One eight out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Support Officer at Alliance Expo(India)
Incorporates proactive machine learning, web application capabilities, and real-time scanning features
Pros and Cons
- "The most valuable features are web application features and real-time scans."
- "The support is slow and has room for improvement."
What is our primary use case?
We utilize Trend Micro Apex One for our endpoint security needs. This solution incorporates machine-learning capabilities that assist us in monitoring and preventing attacks.
How has it helped my organization?
Trend Micro Apex One effectively safeguards our endpoints against threats like malware and malicious scripts, provided that we accurately define our policies.
The advanced protection capabilities of Trend Micro Apex One, which adapt to safeguard against unknown and stealthy threats, are commendable. The solution scans our system and generates a repository that it can subsequently cross-reference when an unfamiliar application attempts to access or install a file on our system, thereby restricting access.
It is important for our organization that the runtime machine learning capabilities of Trend Micro Apex One can assist our organization in defending against ransomware, especially when we activate the behavior monitoring feature.
It is important that Trend Micro Apex One offers a single console for us to investigate threats.
Trend Micro Apex One is easy to learn. Additionally, there are numerous helpful training videos available online, along with a support site designed to assist with any issues.
Administering Apex One is easy through its user-friendly console.
Apex One has nearly all the features necessary to safeguard us from malicious or viral attacks. The solution incorporates proactive machine learning, web application capabilities, and real-time scanning features. Furthermore, we have the capability to install this agent on our server. Apex One encompasses a wide range of options that allow us to create policies on our server.
Apex One has helped reduce the number of viral attacks in comparison to our previous solution.
The deployment of the services endpoint in the cloud has helped to decrease our employees' workloads by 30 percent.
Apex One has reduced our administrative overhead by 30 percent.
Trend Micro's managed XDR service, in conjunction with Apex One, adds value by offering visibility into our environment.
What is most valuable?
The most valuable features are web application features and real-time scans.
What needs improvement?
The support is slow and has room for improvement.
For how long have I used the solution?
I have been using Trend Micro Apex One for almost two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Trend Micro Apex One is scalable.
How are customer service and support?
The technical support is not consistent and can take time to resolve our issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously we used Symantec Endpoint Security and switched to Trend Micro Apex One because we were not receiving sufficient support from Symantec Endpoint Security after its acquisition by Broadcom.
What about the implementation team?
The implementation was completed through a third-party partner.
Which other solutions did I evaluate?
We evaluated CrowdStrike and two other solutions.
What other advice do I have?
I would rate Trend Micro Apex One eight out of ten.
I recommend Trend Micro Apex One for endpoint security.
I have learned that there are features that assist administrators in granting access to specific servers by adding a MAC address and creating a policy.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT analyst at a tech services company with 5,001-10,000 employees
Fairly priced with good detection capabilities but needs better integrations
Pros and Cons
- "We've been able to integrate the solution with other security products."
- "They need to integrate the DLP with the EDR."
What is our primary use case?
There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.
How has it helped my organization?
The detection of viruses has been good. The ability to automate has been useful.
What is most valuable?
The security is very good. It's helpful for catching viruses.
We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.
It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.
The product can detect ransomware and has runtime machine-learning capabilities.
It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.
We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.
We've been able to integrate the solution with other security products.
When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.
It's an easy solution to learn. It's also very easy to administer.
The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.
What needs improvement?
There needs to be more integration with third parties. They need to integrate the DLP with the EDR.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have about 6,000 or more users using the product in our organization.
The solution can scale.
How are customer service and support?
We have sent requests for support. They are okay. They need to improve the response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console.
How was the initial setup?
The initial deployment was straightforward. It took about two months to deploy.
We have the solution deployed in multiple areas.
It does not require any maintenance. You just need to make sure it is up to date.
What was our ROI?
We have witnessed an ROI. It's difficult to define, however. It may be around 30%.
What's my experience with pricing, setup cost, and licensing?
It is a fairly priced product.
What other advice do I have?
We're a customer.
We use ApexOne as a service.
I'd rate the solution seven out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Information Security Specialist at a tech services company with 51-200 employees
It has multiple modules that improve threat prevention across hundreds of networks
Pros and Cons
- "Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks."
- "Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."
What is our primary use case?
We use Apex One to identify and resolve malicious activity.
What is most valuable?
Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks. It's successful against malware and ransomware attacks. The solution has advanced capabilities like behavior modeling that help it deal with unknown threats. It's easy to use and learn.
We can integrate Apex One with our ITSM solution, and it integrates seamlessly with other Trend Micro products. Apex One detects malicious activity and can feed information into the Apex Central console or any product. The detectors, data analyzers, and other email gateways are integrated.
What needs improvement?
Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface.
For how long have I used the solution?
I have used Apex One for about three years.
What do I think about the stability of the solution?
Apex One is generally stable, but it consumes too many resources.
Which solution did I use previously and why did I switch?
We haven't used other vendors for our EDR console, but we have used traditional endpoint protection solutions like McAfee and Symantec.
How was the initial setup?
Apex One was deployed before I joined the company. It requires some maintenance. Trend Micro's support providers contact me monthly about our problems. For example, when we upgrade the Apex One web version, we need to upgrade the Microsoft version. That's the problem for me in our business network.
What's my experience with pricing, setup cost, and licensing?
Apex One is inexpensive compared to other solutions that are available in our country.
What other advice do I have?
I rate Trend Micro Apex One seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide
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Updated: August 2025
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