When we get a requirement from the business, we'll get the mapping documents. Based on the mapping documents, we'll map the issues.
SnapLogic & Integration Developer at a pharma/biotech company with 10,001+ employees
Good mapping, offers lots of features and enhancements, and is reliable
Pros and Cons
- "They are very good at building out new aspects according to customer requirements."
- "We'd like there to be more ways for users to get more comfortable and have more experience with the solution to make it easier to use."
What is our primary use case?
What is most valuable?
Everything is very good.
It's good for mapping for the company.
We have a lot of use cases that we can apply to this solution.
They are very good at building out new aspects according to customer requirements.
What needs improvement?
We'd like there to be more ways for users to get more comfortable and have more experience with the solution to make it easier to use. It would help with referring issues, for example.
When we get error messages, I'd like them to be more simplified and easier to understand.
For how long have I used the solution?
I've been using the solution for more than seven years.
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What do I think about the stability of the solution?
The solution is very stable. People have been using it since 2013. It's quite mature and reliable.
What do I think about the scalability of the solution?
The solution is scalable. It's not a problem to expand it. When we were starting out, we had some issues, however, we are very comfortable with it now.
We have between 100 and 250 people using the solution.
How are customer service and support?
We have our own internal team, which is great. SnapLogic support is okay. When we have issues that can't be fixed internally, we call them and they can help us. If there's an issue with the platform or an issue with the component they have to fix it. It takes some time. It would be nice if it could be a bit faster. However, when we deal with them, we have to wait in a queue and they sometimes have hundreds of customers they have to share their time with. They don't really have support set up to fast-track urgent issues, for example.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We decided to choose this product over others as it was easier and compatible with all the endpoints. The usage was faster and it's easy to understand. However, it's up to the customer and is based on their needs.
Some colleagues are also working on Azure.
How was the initial setup?
It's both easy and difficult to set up. Sometimes, there are some issues and something which we can't fix. Only SnapLogic can fix certain platform issues. Sometimes issues will be made by the developers, integration developers, et cetera. If we get an issue with the code or something else, then we can fix it, however. If it's something we can handle, then it is very smooth. Otherwise, we have to wait and reach out for help.
The integration is straightforward, it's easy, and based on the use cases I have dealt with. The setup is very easy.
That said, you need to know what you are doing. There are different user roles that need to be taken into account.
Often, to finalize the deployment, we need to raise a request and they can action it within a day or within a week. That's typically how long it takes to set up the user roles.
What's my experience with pricing, setup cost, and licensing?
The solution offers moderately priced licensing. It's not overly cheap or overly expensive. That said, since last year, they have increased the price. It's based on usage.
We do find that it is worth the cost. However, it depends on how you use it. If they give a $1 million per year contract, and if you are not even sending one integration to live then it's not useful.
Running a POC is free.
What other advice do I have?
I'm a customer and an end-user.
I'm using the latest version of the solution and just upgraded last week.
People should try the solution and try the free POC. People should try it and compare it to others, and, if it works within the environment and the necessary integrations, it's a good solution for them.
Right now, the product is in the process of not really adding new things, but rather enhancing all of the features they have. They're also implementing machine learning and AI right now. They're also moving towards big data.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Developer at Tyson
Doesn't require lots of code, is user-friendly and can manage large quantities of data
Pros and Cons
- "You can use other languages, such as Python, and easily connect to other systems."
- "Ultra Pipelines provides real-time ingestion but it needs some adjustment."
What is our primary use case?
We are based in Mexico and our primary use case of SnapLogic is for ETL work. We transfer data from one point to another and depending on requirements, we modify for better results and then report to our clients. We have two types of layers; regular raw ingestion and transformation. We have our own homegrown ETL process where we do a lot of our ingestion process. We use both solutions depending on what is required. SnapLogic is our main solution. I'm a developer and we are customers of SnapLogic.
What is most valuable?
SnapLogic is very user-friendly. There's not a lot of code, it's mainly snaps. It also gives you the opportunity to use other languages, such as Python, and to easily connect to other systems. If there isn't a snap that fits your needs, you can always use snaps that let you code pretty much any language you need. One of the cool things is that SnapLogic tries to stay up to date on all of the new snaps and all of the new logics available. We're able to manage a large amount of data through SnapLogic.
What needs improvement?
Ultra Pipelines is great in terms of real-time ingestion and real-time jobs but it needs some adjustment. Also, you get the application and enough sources but they don't really ask the correct questions on how to handle the resources and provide the correct information to our team in order to avoid any system problems. We've been seeing some latencies now and then due to the nodes that we currently have available, and due to the lack of knowledge on our SnapLogic Pipelines. In addition, there are snaps we don't need but that affect the latency of the work and I'd like to see some training videos so our developers can have the best practices on how SnapLogic should be used.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The stability isn't too bad. We've had some issues with the escalation process, but not something that's affected our work. There seem to be some things that need to happen through the whole process, and it might require getting together with the SnapLogic developers to get a complete understanding of what we might be doing incorrectly, or gaining sufficient knowledge so that we can make sure we follow each step accurately.
Some of the jobs that we had scheduled were killed and we weren't really able to see what they were or to notify the team that managed those SnapLogic Pipelines. We needed to ensure they were properly run, or executed in the correct format after we had implemented the upgrade. It was a misunderstanding of how the process works.
What do I think about the scalability of the solution?
Scaling took us a little extra time. We worked through it but we needed to get a better understanding of what we were doing as a team in terms of the configuration and the setup and that took some time.
How are customer service and support?
Customer support is very helpful and they respond quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
I wasn't fully involved in the setup. We have it in the cloud, installed on AWS and we have it installed on GCP. My team says that the initial setup is pretty easy and there is good documentation available. Deployment takes a couple of hours because we do some testing. Upgrading takes a couple of minutes and there's no problem when that happens, we're not even aware of it.
What other advice do I have?
It's important to test everything you're doing and ask any and all questions so that you're fully prepared for any issues that might arise during installation or testing.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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SnapLogic
May 2025

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System Engineer at Intelizign Engineering Services
A tool useful for data integration and data migration from databases
Pros and Cons
- "It is a scalable solution."
- "SnapLogic doesn't provide any on-premises software, so users have only cloud-based software to use."
What is our primary use case?
SnapLogic and Pentaho are tools I use collaboratively for data integration. I have good experience with Pentaho and SnapLogic for data migration from one database to another database.
The main use cases of the tool are for data integration and migration from databases.
In most of the use cases, my company uses SnapLogic for the migration of flat files to S3 and other databases. If my company gets flat files, like CSV, PostgreSQL, and XML files, from our clients, what we do is based on some of the business logic and the implementation they send to us. For my company to apply some business logic and implement it on top of the flat files, we will transfer the file using transform logic, after which we will migrate the data into the database, like Oracle or PostgreSQL.
What is most valuable?
There are features like CSV Parser, XML Parser, File Writer Snap, and File Reader that we use in our company with the separate functionalities provided by SnapLogic, which helps us to apply transform logic and migrate data.
What needs improvement?
My company has a licensed version of SnapLogic, so we have to pay for the product when we use it in our organization. Pentaho and Talend are ETL tools that allow my company to migrate the data within a fraction of a second using open-source products, not the paid version. In SnapLogic, my company uses the product's paid version, so we have to pay for license charges.
When compared with other tools, SnapLogic needs to be given a trial version or made available as an open-source product for simple migrations, which can be helpful for many users. In Talend and Pentaho, users can migrate data by just installing the software. I just installed the UI. SnapLogic doesn't provide any on-premises software, so users have only cloud-based software to use. Just giving the email address and creating a password is enough to configure SnapLogic. Tools like Talend and Pentaho need their users to indulge in manual installation since both tools fall under the on-premises software category. That is what is actually called on-premises software. It would be great if SnapLogic office separated software to manage small migrations.
For how long have I used the solution?
I have two years of experience in ETL tools, including SnapLogic. My company has a direct partnership with SnapLogic Intelligent Integration Platform. My company has maintained an individual partnership with SnapLogic, specifically for Cloudplex, so we can connect with cloud services like AWS and Azure. My company has a separate partnership for SnapLogic Cloudplex so that we can connect with Snowflake and cloud services like AWS or Azure.
What do I think about the stability of the solution?
It is a stable solution. There are no glitches in the product. It is an easy tool to use. Users don't need to have separate knowledge to learn about the product.
With SnapLogic, users can find any errors and glitches. Once users find out the issues in the product, then they can solve the problems within the tool, which is a straightforward process.
What do I think about the scalability of the solution?
It is a scalable solution.
Around seven to eight employees in our company use the solution.
How was the initial setup?
For the installation part, if you have separate software within SnapLogic and you are able to download the tool from the cloud, it will be best.
One person can manage the product's deployment phase.
The solution can be deployed in five to ten minutes.
What about the implementation team?
The product's deployment phase was taken care of by the in-house team.
What's my experience with pricing, setup cost, and licensing?
SnapLogic's price is high compared to the other tools available in the market.
What other advice do I have?
My company can suggest Talend or Pentaho for the banking domain since both are open-source tools. But in SnapLogic, there is a security process, and we also have a different authentication process. For banking domain and health insurance, my company suggests SnapLogic. My company usually makes suggestions to others based on the requirements.
I recommend the product to security teams.
I rate the overall tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Engineer at Solution BI
Useful for moving data between different environments and easy to setup
Pros and Cons
- "It is a stable solution."
- "I would like to see more performance-related dashboards, ones that display the cost of a pipeline, for instance. Also, it would be helpful to have management dashboards for overseeing pipelines and connections."
What is our primary use case?
It's useful to move data from one environment to another one, for example, from one database to another one. I can also change data types, delete some dates, update data, and clean data, for example. So it's really useful for us.
What is most valuable?
It's easy to use, capable, and offers good performance. It's a good decision to use this product in any company.
What needs improvement?
I would like to see more performance-related dashboards, ones that display the cost of a pipeline, for instance. Also, it would be helpful to have management dashboards for overseeing pipelines and connections.
For how long have I used the solution?
I used SnapLogic for two to three months. I used the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
There are around two to three people in my IT team using this solution.
How are customer service and support?
The customer service and support are good.
Which solution did I use previously and why did I switch?
I used Microsoft's tool. SnapLogic is more user-friendly than Microsoft. It's easier to understand what you can do in the app.
What about the implementation team?
It is on a web interface, so I didn't need to download anything. I used the web interface. I saw this web interface, and it only linked to my environment.
What's my experience with pricing, setup cost, and licensing?
I used the free trial. You need to pay for a license to use SnapLogic. The pricing is based on the number of integrations you need and the volume of data you're processing.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. I would recommend SnapLogic to others, but there are a few things to keep in mind. First, SnapLogic is not suitable for big data processing. Second, the pricing can be expensive, but it's generally in line with other iPaaS platforms.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer at a computer software company with 1-10 employees
Scalable, and stable, but lacks an inbuilt protocol mechanism
Pros and Cons
- "SnapLogic is an IPA tool that leverages a low code environment to connect to multiple sources, extract data, and store it in Azure data lake."
- "SnapLogic should have some inbuilt protocol mechanism in order to speed up."
What is our primary use case?
I was utilizing Azure Data Lake block storage as a data lake, and I was performing numerous source extractions from various sources and transferring them to the data lake.
How has it helped my organization?
The client has seen great benefits from this particular project and its use of the SnapLogic tool, which they plan to continue to use for the next two years. They are pleased with the subscription and the associated cost.
What is most valuable?
SnapLogic is an IPA tool that leverages a low code environment to connect to multiple sources, extract data, and store it in Azure data lake. SnapLogic is a low-code, low-investment solution that required me to design best practices and orchestration rules for multiple data pipelines.
What needs improvement?
SnapLogic should have some inbuilt protocol mechanism in order to speed up.
Each snap is expensive if requested on a one-off basis; however, it may be wiser not to opt for a review unless absolutely necessary. In such cases, there is no need to pay for the review.
For how long have I used the solution?
I have been using the solution for three and a half years.
What do I think about the stability of the solution?
The SnapLogic platform has very little downtime. I have only encountered one technical issue with the solution's environment that took 24 hours to resolve. Since I am a developer, the support system was slower than the production one from the SnapLogic side, as it is hosted on the SnapLogic cloud. Otherwise, I have not encountered any issues.
What do I think about the scalability of the solution?
The client initially purchases a certain amount of load, as with any AWS or cloud service. When demand increases, elasticity can be added by making an additional payment. The solution is scalable.
How was the initial setup?
The initial setup is a five out of ten, so if the staging layer, target, and permissions are all in place when we begin work on a project, then it should take no more than two weeks to deploy.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
We employed the incremental model of development, starting with the bare minimum load and system requirements. As the project progressed, we increased the bandwidth accordingly. When the further expansion was needed, we provided the client with a valid case study to justify the increased request. We further discussed what additional elements would be added and how they would affect the bandwidth. By scaling the solution incrementally the cost is controlled and more beneficial to the client.
What other advice do I have?
I give the solution a seven out of ten.
The SnapLogic platform is enhanced by the use of a snap called Map or snap, which is believed to be powered by IRIS Intelligence. Understanding how these snap works are essential for mastering the SnapLogic platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Snaplogic architect / Senior tecnical consultant at a tech services company with 201-500 employees
An intuitive and effective solution for syncing large amounts of data
Pros and Cons
- "The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy."
- "The solution could improve its API management."
What is our primary use case?
Our company is a partner and uses the solution as our main tool for client integrations.
The solution works for any sized company to integrate HR, financial, and operational processes that sync data between databases for ETO transformations.
The solution is effective at syncing data between different sources and targets including Snowflake and other data warehouse systems.
We also use the solution to build many asynchronous and synchronous APIs that serve as the backend for systems and are easy to maintain.
How has it helped my organization?
The solution has solved many problems for our customers and has improved their operations.
For one use case, a Canadian company deploys the solution to provide APIs for their web publications.
For another use case, a UK company deploys the solution to provide synchronous integration between Salesforce and their own legacy on-premises systems to ensure there are no gaps in data.
For a third use case, a large cable operator in the US uses the solution to easily migrate data warehousing from Redshift to Snowflake.
What is most valuable?
The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy.
The patterns, API management, and account encryption are really good when building a flow for integration.
The dashboard is a great feature that highlights any real-time errors or activity and includes three months of statistics.
What needs improvement?
The solution could improve its API management.
For how long have I used the solution?
I am a certified architect who has been using the solution for five years.
What do I think about the stability of the solution?
The solution is really stable with no issues.
We used to have issues with releases in the last three years all releases have been stable and free of errors.
What do I think about the scalability of the solution?
The solution is elastic and scalable by asking for more resources in the cloud or enhancing ground resources to make them more powerful.
How are customer service and support?
Support was not very good in the beginning but has improved over time as support staff has become more experienced. I am satisfied with the answers I get from support.
There is some room for improvement but overall support is medium.
I rate support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is really simple compared to other tools and technologies. It takes about ten minutes to complete automatic migrations. There is also an option to utilize other tools such as GitHub to directly sync code between environments.
There are multiple deployment choices that are based on the data and endpoints.
The full cloud option is maintained by the solution with execution machines that sit in the cloud and require no maintenance.
If you want to maintain the execution machines and call notes, you have the option to use the solution on-premises behind your firewall.
The hybrid architecture is a combination of the cloud and on-premises deployment options.
What about the implementation team?
Our company implements the solution for customers.
The solution itself is reliable so success depends on developers building and properly testing their projects.
Projects that are built correctly require little maintenance and manage themselves or require one person at most. Extremely complex projects might require management by one to five people.
What was our ROI?
None of our clients have moved away from the solution so the ROI must be good. Some clients have been using the solution for eight years.
Which other solutions did I evaluate?
The solution has made building and deploying much simpler than MuleSoft and is a better option for moving large amounts of data.
MuleSoft is faster for building APIs which is its main function.
What other advice do I have?
The solution used to be CTO based but now has a wider field of implementation so there is no limitation to how or where you can use it.
The solution is suitable for any kind of organization. Before implementing, ask an experienced consultant about the solution's benefits and how it might be a good fit to your architecture and needs.
I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology Product Manager at Services Related Consulting Ltd
Provides ease of use, but it needs more AI capabilities
Pros and Cons
- "The product is easy to use and has many connectivity options."
- "They should expand in terms of features for SaaS-based market requirements in different sectors."
What is our primary use case?
We use SnapLogic to connect APIs for effectively transferring and integrating data across multiple systems.
What is most valuable?
The product is easy to use and has many connectivity options.
What needs improvement?
They should expand in terms of features for SaaS-based market requirements in different sectors similar to Dell Bumi, AbLogic, Azure, Google, Oracle, etc. There could be more AI capabilities included in the product.
What do I think about the stability of the solution?
I haven't come across any downtime issues.
What do I think about the scalability of the solution?
The product is scalable as per customers' infrastructure requirements.
How was the initial setup?
The user interface is friendly for initial setup. It is a low-code and very intuitive platform.
What's my experience with pricing, setup cost, and licensing?
The license model is based on consumption. They charge for the number of connectors.
What other advice do I have?
I rate SnapLogic a six out of ten. If you have a cloud-based business requirement, you should go for it. But, if your business requires multiple integration tooling, look for other options.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Simplicity of use, everything is in one place, and priced competitively
Pros and Cons
- "The API architecture makes it easy for orchestration."
- "I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market."
What is our primary use case?
We are using it for ETL and application integration.
What is most valuable?
The simplicity of the tool and the wide availability of connectors or snaps are most valuable to me. The API architecture makes it easy for orchestration.
What needs improvement?
I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market.
For how long have I used the solution?
I have been working with SnapLogic for the past four years.
What do I think about the stability of the solution?
I have found SnapLogic to be stable.
What do I think about the scalability of the solution?
I have found SnapLogic to be scalable.
How are customer service and support?
Technical support is very responsive and great.
Which solution did I use previously and why did I switch?
I worked with Informatica. The cost with SnapLogic is better. With Informatica, I have to get the application integration as a separate license, but with SnapLogic I can get it all in one place for one price.
How was the initial setup?
When it is a marketplace, it is seamless, but when it is on our own infrastructure, it involves the launching of the node configurations. If it is a general installation, I do not think it is complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is better than Informatica and the license is renewed on an annual basis. The price depends on the volume of the data and the infrastructure you are choosing.
What other advice do I have?
I would rate SnapLogic a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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