Corporate Website Manager, Manager of Technical Documentation at a manufacturing company with 5,001-10,000 employees
Real User
A solution with great workflow and good stability but it needs more web-based publishing
Pros and Cons
  • "The workflow is the solution's most valuable feature."
  • "The solution requires more web-based publishing. It would benefit from adding in more collaboration features as well."

What is our primary use case?

We primarily use the solution as our internet and extranet platform and for our software.

What is most valuable?

The workflow is the solution's most valuable feature.

What needs improvement?

We work mostly with documentation and we'd like to have  it be more of a web-based. Right now, our product, our system is only set up for PDF and we're looking for a better web-based solution for our documentation.

The solution requires more web-based publishing. It would benefit from adding in more collaboration features as well.

For how long have I used the solution?

I've been using the solution for at least seven years.
Buyer's Guide
SharePoint Designer
April 2024
Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability is a little bit complex. We do have a lot of issues with scalability. It's not everything we hoped for.

How are customer service and support?

We go through our own IT department, so we don't deal with technical support directly.

Which solution did I use previously and why did I switch?

I'm not aware of our organization using a different solution. We've always used SharePoint Designer.

How was the initial setup?

For our organization, it was quite complex. We have different departments in our group that require different access, which added a layer of complexity for us. The deployment took about a year.

What other advice do I have?

We use the on-premises deployment model.

A lot of planning is necessary before deciding on a final solution or a final architecture. Planning is very important prior to implementation.

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Architect at a computer software company with 1,001-5,000 employees
Real User
Enables us to build workflow processes from end-to-end
Pros and Cons
  • "The technical support from Microsoft is very good."
  • "The new SharePoint Designer is very limited."

What is our primary use case?

We were reviewing this tool for one of our clients — we work with both medium and large enterprises. Currently, they are using Documentum but they are interested in migrating to SharePoint, so they asked us to compare the two. I am part of an IT company where we do a lot of solutions and service-based IT. We do things for many customers from the IT side.

SharePoint Designer is for the developer or the administrator, it's not for the end product (the business user).

We use SharePoint to improve sequencing and workflow design in general, and it can be used to build a workflow process from end-to-end.

We also use the classic version of SharePoint to do work on the master page, pinning, and other things. We can use SharePoint Designer for that. We also copy our data from our SharePoint site by using SharePoint Designer to cut and paste.

What is most valuable?

SharePoint Designer is a great tool. The new workflow platform, Power Automate, which can be integrated with SharePoint Designer, is going to be great because currently, SharePoint Designer is only compatible with workflows.

What needs improvement?

Because things are moving toward the cloud, they should design a pin in SharePoint Designer that would be great because we do some coding for that.

SharePoint Designer should be integrated with SharePoint, for example, SharePoint Online can be integrated with SharePoint Designer to perform activities such as backup and restoration, that would provide a great advantage for developers and administrators. Naturally, this integration would also help Microsoft grow its SharePoint market.

We use Power Automate in the cloud, it would be great if we could do that with SharePoint Designer and publish it to the cloud. It would be nice if we could work offline, too. It is not always necessary to be online. The modern platform, from Microsoft Modern UI, is easily designed with integrated teams within SharePoint Designer, which will be a great advantage.

For how long have I used the solution?

I have been using SharePoint since June 2007. We were using SharePoint Designer 2013, but we have recently upgraded to modern SharePoint; however, because the development platform was changed, the new SharePoint Designer is very limited, so we don't use SharePoint Designer very often.

What do I think about the stability of the solution?

Overall, it's quite stable, but sometimes it requires maintenance.

What do I think about the scalability of the solution?

The scalability is not a problem because this is a desktop application and it works just fine. As long as your SharePoint site is scalable, the application will work just fine. 

How are customer service and technical support?

The technical support from Microsoft is very good. We have never had any issues with them. 

How was the initial setup?

From a user's perspective, it was simple. Microsoft is user-friendly and is always simple to use. 

The setup time is very quick. I don't remember exactly, but I would say it took maybe even less than five minutes. 

What about the implementation team?

We do everything. Sometimes it requires maintenance and when it does, we do it.

What's my experience with pricing, setup cost, and licensing?

SharePoint is included in your Office 365 package, you don't have to buy anything extra. There is no extra license required. Typically, many customers already have the Office 365 license in place so it's just a matter of leveraging Sharepoint Online.

What other advice do I have?

SharePoint Designer is just a tool. As there are a lot of key factors, I would recommend using SharePoint Designer online for internal collaboration platforms. SharePoint is not only a document management system, but it also handles content management systems, workflow automation, process automation, and more. 

SharePoint Online is a product that is included in the Microsoft Office 365 package, it is not part of Microsoft Azure. Office 365 and Microsoft 365 is a separate product altogether. People do use SharePoint Designer within the SharePoint 2016 and 2019 on-premise versions, but I see a lot of customers moving to the cloud, so they use SharePoint Online. 

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SharePoint Designer
April 2024
Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Ghislaine-Resplandy - PeerSpot reviewer
Cloud Engineers at Qair
Real User
Top 20
A stable solution that's easy to set up and has a good user interface
Pros and Cons
  • "The most valuable aspects of the solution are the user-friendly interface and easy workflow."
  • "Further development for SharePoint online would be ideal. However, I'm not sure if it's true that Microsoft will no longer develop SharePoint Designer in the future or not."

What is our primary use case?

I use it mainly for workflows or for minor changes in SharePoint master pages.

How has it helped my organization?

I have setup many simple and complex workflows, very useful for daily automation (invoices, travel, leave approval) . It is also useful to make small branding customizations.


What is most valuable?

The most valuable aspects of the solution are the user-friendly interface and easy creation of workflow. 

What needs improvement?

Unfortunately Microsoft announced a few years ago that the last update for SharePoint Designer was released on August 2, 2016 and that Microsoft Flow will be the workflow designer and engine going forward.


I would add Nintex or all of the Nintex workflow to the solution if I could. I would add them to SharePoint Designer so that I would need to use only one workflow designer. Right now, I'm using SharePoint Designer and Nintex, and it would be better to centralize it.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

SharePoint Designer is a very small tool, and very clever. You install it on your computer to access SharePoint's entire platform. In that sense, it's not a technology that's scalable or that needs to be scalable.

How are customer service and technical support?

I've never had to contact technical support.

How was the initial setup?

The initial setup is very easy. Deployment takes five minutes; it's basically just installing the software. 

What about the implementation team?

I deployed the solution myself.

What other advice do I have?

We use the on-premises deployment solution.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Consultant at a computer software company with 5,001-10,000 employees
MSP
Top 5Leaderboard
A stable version that helps to create workflows
Pros and Cons
  • "I would rate the solution's stability a nine out of ten."
  • "SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online."

What is our primary use case?

The tool helps with document management. We use the solution to create workflows. 

What needs improvement?

SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online. 

For how long have I used the solution?

I have been using the solution for around ten years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten. 

How are customer service and support?

Microsoft's support is good. We haven't used support since we resolve the issues by ourselves. 

How was the initial setup?

The solution's setup is easy and I would rate it a nine out of ten. The solution's deployment takes only a few minutes to complete. You need to log in with your credentials to connect with any of the SharePoint environments. It took only minimal resources to deploy the product. 

What's my experience with pricing, setup cost, and licensing?

The tool is free of cost. 

What other advice do I have?

I would rate the solution an eight out of ten. You can go ahead if you look to use 2010 or 2013 on-premises versions of the solution. However, it doesn't support the latest versions. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Murad Musleh - PeerSpot reviewer
Network Engineer at Yemen Mobile Company, Public Yemeni Joint-Stock Company
Real User
Top 10
A good tool for application building, that needs an experienced programmer to fully appreciate its uses
Pros and Cons
  • "We appreciate the fact that this solution can provide us with an on-premises version, as due to our geographical location, we are not able to use cloud-based tools."
  • "We would like to see an improvement in the stability and overall consistency of performance in this solution."

What is our primary use case?

We use this product to build applications for our systems such as project management and training.

What is most valuable?

We appreciate the fact that this solution can provide us with an on-premises version, as due to our geographical location, we are not able to use cloud-based tools.

What needs improvement?

We would like to see an improvement in the stability and overall consistency of performance in this solution.

We would also like to have more step by step instructions on build and customization, so that those without a programming background can easily use the tool.

For how long have I used the solution?

We have been working with this solution for nearly three years.

What do I think about the stability of the solution?

This is a generally stable solution, although we do tend to experience issues when we configure the transaction load.

How was the initial setup?

The initial setup of this version was very simple and straightforward.

What other advice do I have?

 I recommend this product to any organization who wants to have a nice framework for building their apps.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at SpeedNet Litimed
Consultant
We can use it as a secondary customization platform but it should be more flexible and upgrading should be simpler
Pros and Cons
  • "What I like most about this solution, is that we can use it as a secondary customization platform."
  • "There is zero technical support. I have to use Google to fix the issues myself."

What is our primary use case?

Our primary use case for SharePoint Designer is for implementation for clients.

What is most valuable?

What I like most about this solution, is that we can use it as a secondary customization platform. We do customization and make a web SharePoint live for our clients. 

What needs improvement?

From what I read online, it depends on what you use the program for. I think the customization and migration need to improve. Upgrading should be simpler without too many things you need to change or repair. 

SharePoint Designer should be more practical and become an extension of Visual Studio. Because Visual Studio is a universal development platform. So I don't want to have to switch my user ID every time. So it should be more flexible and more of a mobile app version and integration with other solutions.  

For how long have I used the solution?

I've been using SharePoint Designer for more than six years now on premise.

What do I think about the stability of the solution?

The program is perfectly stable. I really like Microsoft products because they are very advanced. I like SharePoint because it's big and the pricing is fair. 

What do I think about the scalability of the solution?

The scalability of SharePoint is good and the program is fast. 

How are customer service and technical support?

There is zero technical support. I have to use Google to fix the issues myself.

Which solution did I use previously and why did I switch?

I used a smaller content management platform which I customized. Visual Studio and SharePoint Designer work well together and could be extensions to each other.

How was the initial setup?

I struggle with the installation. We are not a small company and there are three equal sides. You need to get them right, otherwise, SharePoint won't install properly. A single installation takes a couple of hours. You need time to do separate functionality. 

The program wasn't easy to deploy either, because when I integrate solutions, I have to do so many things before I can deploy SharePoint. So the process is a little tedious due to the security features of the program, but once you get it, it becomes easier. But its always a challenge for someone who is unfamiliar with this program. 

What's my experience with pricing, setup cost, and licensing?

I've never paid for SharePoint Designer. What I paid for is the SharePoint license, the cava, and then the client accesses the line fee. 

What other advice do I have?

On a scale of one to ten, I rate this a five because it could be more flexible.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
ALMAS AHMED - PeerSpot reviewer
Solution Architect | Managed Network Services | Enterprise Practices at a comms service provider with 5,001-10,000 employees
Real User
A good single-access point for Microsoft apps, that would benefit from improved access flexibility
Pros and Cons
  • "We like that the interface is very user-friendly making it easy to use."
  • "The solution is not very flexible when trying to access the solution via a personal PC."

What is our primary use case?

We use this solution to access our cloud-based Microsoft applications.

What is most valuable?

We like that the interface is very user-friendly making it easy to use.

What needs improvement?

The solution is not very flexible when trying to access the solution via a personal PC.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

We have found it to be a very stable product.

What do I think about the scalability of the solution?

This solution is very scalable.

How was the initial setup?

The setup for this solution is very straightforward as there is nothing to install; users can just log in and access the software.

What's my experience with pricing, setup cost, and licensing?

The licensing for this solution is payable on a yearly basis.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-founder at Atidan
Real User
Document management and search are the most valuable features of this solution
Pros and Cons
  • "I find the document management and search of SharePoint the most valuable features."
  • "I would like to see SharePoint improve the integration with different systems. I also would like to see more customization."

What is our primary use case?

Our main use case for this solution is to develop custom SharePoint sites. SharePoint is about collaboration to help improve efficiency, collaboration within teams, document management, and search. We have thousands of users in our client organization. We are a Microsoft gold partner.

How has it helped my organization?

SharePoint Designer has made information available centrally 24/7. It brings offline records online. It has made searching easy, without it document search was difficult. Communication between departments has become more effective.

What is most valuable?

I find the document management and search of SharePoint the most valuable features. 

What needs improvement?

I would like to see SharePoint improve the integration with different systems. I also would like to see more customization.

For how long have I used the solution?

We have been using SharePoint Designer for 16 years.

What do I think about the stability of the solution?

SharePoint is stable.

What do I think about the scalability of the solution?

Scalability has certain limitations depending on the number of users and number of records.

How are customer service and support?

The availability and quality of technical support both need improvement.

Which solution did I use previously and why did I switch?

Earlier, we used Custom.NET applications however, SharePoint is much better.

How was the initial setup?

The initial setup is straightforward and gets simpler with every new version. The set-up takes less than a day, but the project for full implementation takes anywhere from 4 to 12 weeks. 

What about the implementation team?

We used our own consultants to set up SharePoint. You need anywhere from 2 to 5 people and even upwards of 10 depending on the size of the portal to deploy and maintain SharePoint Designer.

What's my experience with pricing, setup cost, and licensing?

Most of the SharePoint implementations are for the cloud which is priced per user per month. There are different plans at different costs that you can choose from.

Which other solutions did I evaluate?

We reviewed Custom.NET and other PHP based solutions prior to selecting SharePoint.

What other advice do I have?

If you are implementing SharePoint Designer in your organization, I would recommend that you use the best practices given by Microsoft, specifically in implementation.

I would rate SharePoint an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SharePoint Designer Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
.NET Development Services
Buyer's Guide
Download our free SharePoint Designer Report and get advice and tips from experienced pros sharing their opinions.