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reviewer1527261 - PeerSpot reviewer
Lead Consultant at a computer software company with 5,001-10,000 employees
MSP
Top 5
A stable version that helps to create workflows
Pros and Cons
  • "I would rate the solution's stability a nine out of ten."
  • "SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online."

What is our primary use case?

The tool helps with document management. We use the solution to create workflows. 

What needs improvement?

SharePoint Designer doesn't support the features that are available in the latest version of SharePoint Online. 

For how long have I used the solution?

I have been using the solution for around ten years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten. 

Buyer's Guide
SharePoint Designer
June 2025
Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
863,564 professionals have used our research since 2012.

How are customer service and support?

Microsoft's support is good. We haven't used support since we resolve the issues by ourselves. 

How was the initial setup?

The solution's setup is easy and I would rate it a nine out of ten. The solution's deployment takes only a few minutes to complete. You need to log in with your credentials to connect with any of the SharePoint environments. It took only minimal resources to deploy the product. 

What's my experience with pricing, setup cost, and licensing?

The tool is free of cost. 

What other advice do I have?

I would rate the solution an eight out of ten. You can go ahead if you look to use 2010 or 2013 on-premises versions of the solution. However, it doesn't support the latest versions. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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    Joe Seaborne - PeerSpot reviewer
    Office 365 Administrator/IBM Notes Administrator at a retailer with 10,001+ employees
    Real User
    Is highly stable and the scalability is excellent
    Pros and Cons
    • "The scalability is excellent, and I rate it ten out of ten."
    • "The designer itself could be improved, as it isn't particularly intuitive."

    What is our primary use case?

    We have many use cases, and our intranet is on it.

    What needs improvement?

    The designer itself could be improved, as it isn't particularly intuitive. 

    For how long have I used the solution?

    We've been using the solution for around two years. 

    What do I think about the stability of the solution?

    The solution is highly stable, and I rate it ten out of ten.

    What do I think about the scalability of the solution?

    The scalability is excellent, and I rate it ten out of ten.

    How was the initial setup?

    The deployment was straightforward. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not involved in the pricing, so I can't speak to that.

    What other advice do I have?

    I rate the solution ten out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.

    PeerSpot user
    Rich text editor
      Buyer's Guide
      SharePoint Designer
      June 2025
      Learn what your peers think about SharePoint Designer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
      863,564 professionals have used our research since 2012.
      Consultant at a tech vendor with 10,001+ employees
      Real User
      Tight integrations with Outlook, MS Teams, and all other collaboration tools
      Pros and Cons
      • "The solution tightly integrates with all other collaboration tools."
      • "The record management and digital signature sides need improvement because we still need to rely on other third-party tools."

      What is our primary use case?

      Our company uses the solution for site creation on the collaboration side. We create sites and integrate collaboration components, layers, and forums. 

      What is most valuable?

      The solution tightly integrates with all other collaboration tools.

      The solution effectively helps with list storage, document storage, and document libraries. 

      Outlook and MS Teams are integrated with the solution and that is very useful for enterprise customers. 

      What needs improvement?

      The record management and digital signature sides need improvement because we still need to rely on other third-party tools. 

      For how long have I used the solution?

      I have been using the solution for five to six years. 

      Which solution did I use previously and why did I switch?

      We do not use any other solutions. 

      What other advice do I have?

      I rate the solution an eight out of ten. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.

      PeerSpot user
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        Syed Fahad Anwar - PeerSpot reviewer
        Principal System Developer at HHRC
        Real User
        Top 5Leaderboard
        A free tool for customizing pages and creating lists and libraries
        Pros and Cons
        • "What I found most valuable in SharePoint Designer is that through it, you can perform a lot of SharePoint functionalities, such as creating SharePoint lists and libraries, as well as customizing pages."
        • "The pain point of SharePoint Designer is sometimes it gives you issues that can be resolved mostly by clearing the cache, but Microsoft should still work on it and make the product more stable. Another issue related to SharePoint Designer is that with the newer SharePoint versions, Microsoft hasn't released a newer version of SharePoint Designer. Instead, Microsoft is recommending that you use the same old SharePoint Designer 2013. If Microsoft updates SharePoint Designer, the product will be more beneficial."

        What is our primary use case?

        Our use case for SharePoint Designer is customizing SharePoint.

        What is most valuable?

        What I found most valuable in SharePoint Designer is that through it, you can perform a lot of SharePoint functionalities, such as creating SharePoint lists and libraries, as well as customizing pages.

        What needs improvement?

        The pain point of SharePoint Designer is sometimes it gives you issues that can be resolved mostly by clearing the cache, but Microsoft should still work on it and make the product more stable.

        Another issue related to SharePoint Designer is that with the newer SharePoint versions, Microsoft hasn't released a newer version of SharePoint Designer. Instead, Microsoft is recommending that you use the same old SharePoint Designer 2013. If Microsoft updates SharePoint Designer, the product will be more beneficial.

        For how long have I used the solution?

        I've been using SharePoint Designer for ten or twelve years now.

        What do I think about the stability of the solution?

        SharePoint Designer is a stable product, and though sometimes it gives you issues, that can be resolved by clearing the cache.

        What do I think about the scalability of the solution?

        SharePoint Designer has very good scalability.

        How are customer service and support?

        We've never contacted technical support for SharePoint Designer. We just searched some online help forums where we get solutions to any product issues.

        Which solution did I use previously and why did I switch?

        We haven't used a different solution for SharePoint. We've only been using SharePoint Designer.

        How was the initial setup?

        The initial setup for SharePoint Designer requires no effort because it's a client application.

        What about the implementation team?

        We implemented SharePoint Designer in-house. In the beginning, the vendor was involved, but after that, we did it in-house.

        What's my experience with pricing, setup cost, and licensing?

        SharePoint Designer is a free product. It's SharePoint that needs a license, not SharePoint Designer.

        What other advice do I have?

        Five people use SharePoint Designer within my company. Currently, there's no plan to increase the usage of the product.

        One to two people take care of the deployment and maintenance of SharePoint Designer. Managers can use the product, but the technical staff uses it more.

        Based on experience, I would recommend SharePoint Designer to other users because it's a product that's very easy to use, easy to set up, and provides a lot of functionalities in terms of customizing SharePoint.

        My rating for SharePoint Designer is eight out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.

        PeerSpot user
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          Deepak Dhar - PeerSpot reviewer
          Senior delivery manager at a healthcare company with 10,001+ employees
          Real User
          Top 10
          Great tool for internal and external communication
          Pros and Cons
          • "If you're working in a communication channel team, SharePoint Designer is a great solution because it helps to have some customized solutions in terms of communication and to create web experiences for external teams."
          • "SharePoint Designer's integration with Microsoft tools could be improved."

          How has it helped my organization?

          If you're working in a communication channel team, SharePoint Designer is a great solution because it helps to have some customized solutions in terms of communication and to create web experiences for external teams.

          What needs improvement?

          SharePoint Designer's integration with Microsoft tools could be improved.

          For how long have I used the solution?

          I've been using SharePoint Designer for two years. 

          What do I think about the stability of the solution?

          SharePoint Designer's stability is really good.

          What do I think about the scalability of the solution?

          SharePoint Designer is scalable.

          What's my experience with pricing, setup cost, and licensing?

          SharePoint Designer's pricing is okay.

          What other advice do I have?

          I would recommend SharePoint Designer for those building a solution for communication with audiences across the globe because SharePoint Designer will ultimately be a complete one-stop solution for customers. I would give SharePoint Designer a rating of nine out of ten.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.

          PeerSpot user
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            Client Support Team at WIT
            Real User
            Useful file sharing collaboration, integrates well, and supportive agents
            Pros and Cons
            • "The most valuable features of SharePoint Designer are integration and collaboration capabilities, such as allowing more than one person to edit a file."
            • "The search function should improve in the solution."

            What is our primary use case?

            We are using SharePoint Designer for file sharing and collaboration.

            The solution can be deployed on-premise and on the cloud.

            What is most valuable?

            The most valuable features of SharePoint Designer are integration and collaboration capabilities, such as allowing more than one person to edit a file.

            What needs improvement?

            The search function should improve in the solution.

            For how long have I used the solution?

            I have been using SharePoint Designer for approximately one year.

            What do I think about the stability of the solution?

            I have never had a problem with the stability.

            I rate the stability of SharePoint Designer a ten out of ten.

            What do I think about the scalability of the solution?

            I rate the scalability of SharePoint Designer a five out of ten.

            How are customer service and support?

            I am extremely satisfied with the assistance I have received. I have some uncertainty regarding SharePoint or, more precisely, Microsoft's collaboration. It is exceptionally remarkable to me, and I am exceedingly content with the support provided.

            I rate the support from SharePoint Designer a ten out of ten.

            How would you rate customer service and support?

            Positive

            Which solution did I use previously and why did I switch?

            I have prior experience using Box. Microsoft develops SharePoint Designer, and numerous companies rely on Microsoft's solutions. In my opinion, integrating SharePoint with Microsoft 365 makes it highly user-friendly. Due to its widespread adoption by many companies, SharePoint Designer offers a greater range of features and support options. However, I believe that even without an expensive subscription, Microsoft still provides a solid foundation of features. If cost reduction is a priority, I recommend considering SharePoint as a suitable choice.

            How was the initial setup?

            The initial setup is simple.

            I rate the initial setup of SharePoint Designer a ten out of ten.

            What's my experience with pricing, setup cost, and licensing?

            The price is reasonable.

            I rate the price of SharePoint Designer an eight out of ten.

            What other advice do I have?

            I highly recommend SharePoint Designer for those who frequently utilize quick and convenient file-sharing tools and cloud-based licensing tools. Especially if they are already using Microsoft email or other Microsoft services, SharePoint seamlessly integrates with their existing infrastructure. However, if individuals primarily rely on Google apps or related products, I believe there is no obligation for them to adopt SharePoint Designer.

            I rate SharePoint Designer an eight out of ten.

            Disclosure: My company does not have a business relationship with this vendor other than being a customer.

            PeerSpot user
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              Owner / Business developer at Altier Enterprises
              Real User
              Good tool as a repository for documents but needs to be more approachable
              Pros and Cons
              • "You can give document access to people based on their email addresses. You will also get notifications whenever the document is ready for review."
              • "I want the tool to be more approachable to people. I would like to see AI integration with the tool's future versions."

              What is our primary use case?

              We use the tool as a repository for the merger activities that occurred between two financial institutions. 

              How has it helped my organization?

              The tool offered us a seamless view of the documents that should be brought around to the executive management team members and other stakeholders. 

              What is most valuable?

              You can give document access to people based on their email addresses. You will also get notifications whenever the document is ready for review. 

              What needs improvement?

              I want the tool to be more approachable to people. I would like to see AI integration with the tool's future versions. 

              For how long have I used the solution?

              I have been working with the solution for three years. 

              What do I think about the stability of the solution?

              I would rate the tool's stability a ten out of ten. 

              What do I think about the scalability of the solution?

              The solution is scalable. 

              How was the initial setup?

              The tool's initial deployment is complex. 

              What was our ROI?

              We have seen ROI with the use of the tool. 

              What's my experience with pricing, setup cost, and licensing?

              The tool's pricing is cheap. 

              What other advice do I have?

              I would rate the tool a four out of ten. You need to have an idea of how you are going to use the solution before implementing it. Once implemented, you can explore the tool. You can use ChatGPT for some advice. 

              Disclosure: My company does not have a business relationship with this vendor other than being a customer.

              PeerSpot user
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                ChristianBegaux - PeerSpot reviewer
                Consultant DMS/ECM at Boint / Doc
                Consultant
                Poor interface makes it complex to use, but the collaboration features are good
                Pros and Cons
                • "SharePoint has very good features for collaboration."
                • "SharePoint is too complex to install and maintain."

                What is our primary use case?

                We are a consultancy and I am a project manager. We implement solutions for our customers and I have led several projects that involve SharePoint, as well as other similar technologies. My area of expertise is ECM, document management, information management, and related tasks.

                The best business case for SharePoint is team collaboration. It can support a small team of people working on a project that involves an agenda, Wiki documents, and other related material. However, it's primarily used for temporary projects.

                These days, I no longer work on SharePoint projects.

                How has it helped my organization?

                Using SharePoint helps our customers to better manage projects within their companies. Specifically, it allows them to easily connect people both internal and external to the organization and facilitates document exchange.

                What is most valuable?

                SharePoint has very good features for collaboration. 

                What needs improvement?

                One of the problems with SharePoint is that it claims to have so many features that people think they can do everything, and that is not correct. If you want to do everything, you're going to spend a lot of money to achieve your goals. Essentially, the marketing from Microsoft is very positive but from a consultancy point of view, it gets us in trouble because people have unrealistic expectations of the solution.

                SharePoint is too complex to install and maintain.

                The admin interface is poor, making it too complex to manage projects.

                The integration with other products is poor. There are too many instances where we needed to call a third-party software company because functionality tried by the user in the other solution was not covered by SharePoint.

                In the future, SharePoint needs to cover more of our needs for us to continue using it. For example, the workflow is not correctly integrated.

                For how long have I used the solution?

                I have worked with SharePoint Designer for more than six years.

                What do I think about the stability of the solution?

                The stability of SharePoint depends on the client's architecture. If it's a simple installation then it's stable. But, in a more complex deployment, it is less reliable.

                For example, I have worked with SharePoint in a highly complex organization in the financial industry. Every week, the system would crash. The IT would have to tell the users that it wasn't working and then resolve the issue.

                Overall, it's not the best solution in terms of stability.

                What do I think about the scalability of the solution?

                SharePoint is scalable, albeit complex.

                We have approximately 10 customers that we have deployed SharePoint for. They have multidisciplinary teams, and people in many different roles use the software.

                How are customer service and support?

                There are two levels of support for SharePoint. The first is from the company that sells it, which is the main integrator. The second level of support is from Microsoft, which is quite different.

                Most of the time, the support from the integrator is valuable, whereas the support from Microsoft is too basic. I would rate the support from Microsoft a two out of five.

                Which solution did I use previously and why did I switch?

                I have used several similar products including those from Alfresco, Laserfiche, and IBM.

                How was the initial setup?

                The initial setup is highly complex and the deployment strategy varies depending on the needs of the client. It requires between one and three IT architects for the installation, depending on the customer's environment.

                I would rate the ease of installation and setup a one out of five. 

                What was our ROI?

                In terms of ROI, I would rate SharePoint a one out of five.

                What's my experience with pricing, setup cost, and licensing?

                Most of the time, our customer's license from Microsoft includes the cost of SharePoint. However, if you have to buy it then SharePoint is quite expensive.

                I would rate the pricing a two out of five.

                Which other solutions did I evaluate?

                Based on my areas of expertise, I have to make recommendations to our clients about which solutions they should implement. I rarely advise my clients to use SharePoint. In fact, out of ten customers, on average, I would recommend SharePoint to two or three of them.

                SharePoint is simply not dedicated enough to documentation management when people are looking for a real DMS or ECM solution.

                What other advice do I have?

                My advice for anybody who is considering SharePoint is to first define your needs and then take quite a good look at the market. For tasks including document management, ECM, or a platform content service (PCS), most of the time, you will be better served by a solution other than SharePoint. If, on the other hand, you are looking for team collaboration, then SharePoint may be a good option.

                Overall, I am not very satisfied with SharePoint.

                I would rate this solution a five out of ten.

                Which deployment model are you using for this solution?

                On-premises
                Disclosure: My company does not have a business relationship with this vendor other than being a customer.

                PeerSpot user
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