SAP ERP integration - infrastructure, data model, and data distribution.
Manager at a consultancy with 1,001-5,000 employees
We use it for the management of SAP master data with enterprise-wide workflows, but it needs improved mass editing functions.
What is most valuable?
How has it helped my organization?
We have used this for management of SAP master data with enterprise wide workflows for objects material, such as banks, customers, and vendor.
What needs improvement?
- Improved mass editing functions
- Complete alignement with SAP ERP data model
- Improved document
- Better rich-text handling
For how long have I used the solution?
I've used it since 2013.
Buyer's Guide
SAP Master Data Governance
May 2025

Learn what your peers think about SAP Master Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Not as long as you stay inside the set standards.
What do I think about the stability of the solution?
Not as long as you stay inside the set standards.
What do I think about the scalability of the solution?
Not as long as you stay inside the set standards.
How are customer service and support?
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly by the rules. It helps to know a few guys.
Which solution did I use previously and why did I switch?
We did use and implement different solutions, either a custom made office solution (Notes, Sharepoint, Mail) or a Standalone SAP System. We chose this solution becauseit has -
- Built in SAP Data model
- Configuration rules
- Data validation rules
- Preconfigured workflow
- Staging possibilities,
- Built in status tracking and reporting
How was the initial setup?
The setup is straigthforward if you have a clear definition of the target structure and data defintions. If you have various versions of data definitions across the target landscape, the setup and rules defintition (how to transform/interpret data depending on the source-target relationships) becomes very complex. In short, the technology is straightforward, but it does not turn bad data into good data.
What about the implementation team?
Both, implementation success is largely dependant on the maturity of Master Data Management overall. You will need most support on the conceptual definition of the degree and level of harmonization of data across the enterprise. Technical consulting is required depending on you in-house SAP expertise: you need SAP BW Workflow, ABAP coding and Webdynpro skills, plus a solid SAP Basis.
Which other solutions did I evaluate?
Classical MDM in SAP ERP (Custm Transactions & SAP Business Workflow)
SharePoint based Forms
Lotus notes based Forms
What other advice do I have?
Strong solid base in the SAP ERP, but it needs to improve its maturity in certain elements (data model coverage, performance, usability, and search).
- SAP MDG is only a valid product if your core ERP is SAP
- SAP MDG becomes a must if you have multiple SAP implementations that require harmonized master data
- SAP MDG on HANA is a good start for SAP HANA
- Try to stick to the standard of Master Data Governance even if you have to cut back in scope
- Performance issues and maintenance complexity will eat away your ROI
- Start simple and build on the experience
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner of SAP for a number of solutions, but we do not have a relationship with them regarding MDM or MDG.

Managing Solution Architect - Business Information Management at a tech services company with 10,001+ employees
It helps with enforcing strict workflow and audit control, but it could benefit from integration of its components through a central console.
What is most valuable?
Integration with ERP
Standard Content
Workflow
UI
How has it helped my organization?
It has helped standardise processes, enforcing strict workflow and audit control, as well as controlling data input, and reducing duplicates.
What needs improvement?
It could benefit from integration of its components through a central console and reduction of ABAP code for custom functions using 4GL.
For how long have I used the solution?
I've used it for eight years. We use it alongside SAP MDM.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service: It's good.
Technical Support:
Technical Support:
It's good.
Which solution did I use previously and why did I switch?
It's primarily used in SAP ERP landscapes where integration with other vendors is a challenge due to the native structures and data model of SAP ECC. Both MDM and MDG have a strong integration layer for SAP ECC instances.
How was the initial setup?
It's complex, as most implementations require ingestion of data from multiple sources, definition of matching and merging rules, creation of workflow for data entry, as well as publishing data to multiple sources.
What about the implementation team?
Implemented through my team for clients. Any implementation should have a robust business case and a supportive executive sponsor. It is imperative to understand the business requirements clearly upfront, and work with an experienced SI in a transformation type programme to get the maximum benefit.
What's my experience with pricing, setup cost, and licensing?
This is very subjective and would depend upon the type of implementation as well as the business case, degree of adoption, etc.
What other advice do I have?
SAP MDG is the only product available from SAP in the MDM space today and should be considered when working with a SAP ECC heavy landscape, or when the target environment is SAP centred.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP Master Data Governance
May 2025

Learn what your peers think about SAP Master Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Practice Lead at Omnitell Tech
Is easy to integrate and has helped us reduce fraud
Pros and Cons
- "The technical support should be improved."
What is our primary use case?
We've got a centralized business partner. We run it all through MDM and MGG, specifically, and we then use the PIN to distribute that business partner around two systems. But essentially, we use it for management purposes.
What is most valuable?
Certain terms of functionality and ease of integration are the most valuable features.
What needs improvement?
The technical support should be improved.
For how long have I used the solution?
I have been using SAP Master Data Governance for six months.
How are customer service and support?
I've been dealing with SAP now for over 25 years. I would rate their technical support a three or four out of ten.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup is straightforward. We use it with SAP, as well as a number of legacy ECQ systems. We also use it with an Oracle solution. We have a number of legacy solutions that were able to implement this.
What was our ROI?
The fact that they've managed to clear out and consolidate a number of customer records, has helped significantly.
With this solution, we've centralized the creation of Master Data, meaning that we've been able to reduce fraud.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit too high.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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