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Red Canary Primary Use Case

JH
John Hoffoss
Head of Information Security and Privacy at Ovative Group

My main use case for Red Canary is to ensure I can sleep at night by getting 24/7 coverage by a capable team to investigate any alerts for the systems that we have in place to ensure we don't have any security or suspicious activity.

I can give you a specific example of a situation where Red Canary helped me out and made a difference: we've had more than a few instances where a user clicked on a phishing link, invoking connections to hostile sites. Through alerts in Defender, the Red Canary team identified, confirmed, and investigated the threat before they reset the user's credentials and contacted us to work with the user to resolve the situation.

I have at least one other instance where Red Canary investigated an alert and continued doing additional investigations of logging and activity from that user and their systems around that proximity to confirm that there was no further suspicious activity.

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reviewer2856117 - PeerSpot reviewer
reviewer2856117
Security Analyst - Tier 2

My main use case for Red Canary is that a Red Canary analyst monitors our logs, and if they see any abnormality, they create a ticket that we use to analyze the situation. We assign that ticket and analyze it to ensure we have all the details needed. We use other tools to investigate, but we mainly rely on the evidence from Red Canary, and we can also use the isolate feature from Red Canary. There are threat reports and agents, and in our environment, we have endpoints and identity as well.

A recent situation where I used Red Canary to analyze a ticket involved an employee from the US who logged in from the UK, a country he had never visited before. Red Canary's analyst assumed that account was compromised, but after analyzing using our other tools, it seemed the login was legitimate. The user confirmed he had traveled to the UK and used one of our company phones to log into the account to check emails, so the alert triggered was a true positive but a legitimate anomaly.

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SB
Shubham Biradar
SOC Analyst at Valorant
We use Red Canary to monitor incoming and outgoing traffic. For example, when we receive an alert that data from our internal IP address to an external IP address has been transferred, we investigate using a Palo Alto firewall. View full review »
Buyer's Guide
Managed Detection and Response (MDR)
June 2026
Find out what your peers are saying about Red Canary, a Zscaler company, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: June 2026.
903,257 professionals have used our research since 2012.
Sagar Shekhar - PeerSpot reviewer
Sagar Shekhar
Cyber Security Analyst at TIAA

My company uses Red Canary MDR to simulate MITRE ATT&CK, like spearphishing and updating domain names.

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SL
Solomon Lesko
Account Manager at a computer software company with 51-200 employees

We use the solution's MDR service to monitor our Microsoft 365 environment, including Defender Endpoint.

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reviewer1616469 - PeerSpot reviewer
reviewer1616469
Cost Management Manager at a computer software company with 1,001-5,000 employees

We started using Red Canary MDR because we had malware issues within our company.

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reviewer1621878 - PeerSpot reviewer
reviewer1621878
Consultant at a financial services firm with 11-50 employees

We use Red Canary MDR for threat protection.

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Buyer's Guide
Managed Detection and Response (MDR)
June 2026
Find out what your peers are saying about Red Canary, a Zscaler company, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: June 2026.
903,257 professionals have used our research since 2012.